Jobs 1 to 7 of 7

Service Manager

Cardiff, South Glamorgan -
CPS Group UK
The Service Manager will have overall responsibility for the strategic alignment, management, and continual improvement of a portfolio of business services (services) from the Business Service Catalogue, ensuring that service delivery meets agreed service levels. You will also run a programme that demonstrates continual improvement of services, diagnose service delivery...
Salary: £35000 - £45000 per annum + excellent benefits
Posted: 2 days ago

Customer Service Manager - Newport, Wales

Newport, Gwent -
Synergize Consulting
Fully understanding the service entitlement, contract, commercials and SLA's/KPI's within the assigned Customers and support the understanding of these within the business Role and Responsibilities Delivering consistently high levels of Customer Service through a positive Customer focused attitude, that enables the achievement of the set Customer Satisfaction...
Salary: From £45,000 to £50,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: Yesterday

Service Desk Team Leader

Powys -
Interquest - Korus Group - Brighton
Experience of operating a strong & effective performance management culture that is responsive and customer focused... service take on within a project / change control environment... - Experience of managing and motivating a technical support team in a high profile service delivery function... - Proven experience coupled with significant knowledge of ITIL processes including...
Rate: £200 - £230 per day
Posted: 6 days ago

ITSM/ Service Design Consultant (ITIL)

South Wales -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 13 days ago

Junior Desktop Engineer

Bridgend, Mid Glamorgan -
CGI
As a junior engineer you will be responsible for ensuring all incidents are picked up, dealt with and closed whilst hitting strict SLA's... Due to the busy nature of this team there will be huge opportunities to assist engineers with new builds, application packaging and other exciting tasks... Some...
Salary: £15000 - £18000 per annum + excellent benefits
Posted: 13 days ago

Linux / UNIX Shift Technician

Bridgend, Mid Glamorgan -
CGI
Provide and maintain server backup facilities Participate in internal and external audits and reviews*****Essentials Skills: Senior Administration skills and, preferably, certification in at least one flavour of UNIX from Solaris, HP-UX, AIX, and Linux RedHat. System administration experience : Solaris 8-9-10 ; Red Hat EL 4-5 ; AIX;...
Salary: £25000 - £32000 per annum + excellent benefits
Posted: 13 days ago

Infrastructure Oracle DBA

Bridgend, Mid Glamorgan -
CGI
Performance Monitoring and Tuning... * On-going development and tuning of Oracle database systems... Oracle DBA 2yrs+ Versions 9i, 10g, 11g, 12c. Backup & Recovery (RMAN) Strong SQL/PLSQL scripting skills... Oracle 10g/11g Certification. UNIX Admin. Database Performance tuning. * StatsPack... * Oracle Real Application Clusters. * Oracle Clusterware... Strong UNIX shell scripting skills...
Salary: £35000 - £42000 per annum + excellent benefits
Posted: 13 days ago