Jobs 1 to 9 of 9

Service Desk Analyst

Cardiff, South Glamorgan -
CPS Group UK
My client based in South wales are urgently looking for a Service Desk Analyst to join the team initially on a 2 month contract. The role is based in Newport and the key skills along with Remote support experience are. oWindows XP & Windows 7. oDesktop application software (circa. 400 applications)...
Rate: £16 per hour
Posted: Yesterday

Customer Service Manager - Newport, Wales

Newport, Gwent -
Synergize Consulting
Fully understanding the service entitlement, contract, commercials and SLA's/KPI's within the assigned Customers and support the understanding of these within the business Role and Responsibilities Delivering consistently high levels of Customer Service through a positive Customer focused attitude, that enables the achievement of the set Customer Satisfaction...
Salary: From £45,000 to £50,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: Yesterday

Service Desk Analyst - IT Managed Services & Hosting

Caerphilly, Mid Glamorgan -
Attenda
Positioned as a Leader in the Gartner Magic Quadrant for European Managed Hosting 2013, we are an ISO9001, ISO27001, ISO20000 and ISO22301 accredited company, a Microsoft Gold Hosting Partner, VMware Premier Service Provider, an AWS Advanced Consulting Partner, a SAP Partner (and SAP Certified in Cloud Services), an HP Cloud...
Salary: Excellent Benefits
Posted: 4 days ago

Service desk Team Leader

Powys -
Randstad Technologies
Principal Responsibilities: Working with the Application Team Leaders and other IS Team Leaders build strong influential relationships with partners, stakeholders and staff to deliver an effective IS service delivery function... To implement a comprehensive performance management framework, that underpins working standards in the provision of operational services or changes in...
Rate: £20 - £30 per hour
Posted: Yesterday

ITSM/ Service Design Consultant (ITIL)

South Wales -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 7 days ago

Junior Desktop Engineer

Bridgend, Mid Glamorgan -
CGI
As a junior engineer you will be responsible for ensuring all incidents are picked up, dealt with and closed whilst hitting strict SLA's... Due to the busy nature of this team there will be huge opportunities to assist engineers with new builds, application packaging and other exciting tasks... Some...
Salary: £15000 - £18000 per annum + excellent benefits
Posted: 7 days ago

Linux / UNIX Shift Technician

Bridgend, Mid Glamorgan -
CGI
Provide and maintain server backup facilities Participate in internal and external audits and reviews*****Essentials Skills: Senior Administration skills and, preferably, certification in at least one flavour of UNIX from Solaris, HP-UX, AIX, and Linux RedHat. System administration experience : Solaris 8-9-10 ; Red Hat EL 4-5 ; AIX;...
Salary: £25000 - £32000 per annum + excellent benefits
Posted: 7 days ago

Infrastructure Oracle DBA

Bridgend, Mid Glamorgan -
CGI
Performance Monitoring and Tuning... * On-going development and tuning of Oracle database systems... Oracle DBA 2yrs+ Versions 9i, 10g, 11g, 12c. Backup & Recovery (RMAN) Strong SQL/PLSQL scripting skills... Oracle 10g/11g Certification. UNIX Admin. Database Performance tuning. * StatsPack... * Oracle Real Application Clusters. * Oracle Clusterware... Strong UNIX shell scripting skills...
Salary: £35000 - £42000 per annum + excellent benefits
Posted: 7 days ago

Service Desk Team Leader

Cardiff, South Glamorgan -
CPS Group UK
The team leaders will deal with the day to day first line management of the Service Desk with the support and assistance of the Operations and Technical manager who will be available for all escalated issues... E.G - Evaluate Call recording of analysts and give feedback and coaching to improve...
Salary: £20000 - £27000 per annum + Training budget,bonus,pension
Posted: 3 days ago