Jobs 1 to 11 of 11

Service Desk Team Leader

Newport, Gwent -
Sanderson
in Newport... Responsibilities in this role will include: Supplier Relationship Management. Organise and deal with High Priority Tickets. Enhance the quality of services offered by the Service Desk. Ensure the service catalogue is in line with business needs. Review and evaluate Service Desk processes, procedures and performance to ensure quality...
Salary: £30 - £35 per annum + Excellent Company Benefits
Posted: 20 days ago

SQL Support Analyst

Cardiff, South Glamorgan -
Digitech Resourcing Ltd
The role requires the use of SQL Server/Oracle and you will be providing issue resolution in line with contracted SLA’s as well as helping develop additional functionality as required by the client. Responsibilities for the SQL Server Support Analyst: Supporting client’s existing configurations and day-to-day...
Salary: Up to £34,000 per annum
Posted: 2 days ago

Application Support Analyst

Bridgend, Mid Glamorgan -
CGI
related Incidents and Problems; Working within SLA parameters in the provision of a high quality application support service; Impact Assessment in response to requests for enhancement / change; Responding to and acting on customer issues/requests and recognition of client priorities; Attendance of client meetings as necessary; Assisting in software deployments -...
Salary: £20000 - £250000 per annum + benefits
Posted: 6 days ago

Service Desk engineer - 1st line support - Help Desk - CCNA or MCP

Caerphilly, Mid Glamorgan -
FT Select
You will have skills in Cisco networking and or Windows Server... -Daily backup & media actions performed as per SLA... -Working towards Cisco CCNA or associate level certification for Microsoft, VMWare or Citrix... -A detailed and analytical approach to undertaking duties... -ITIL Foundation Certificate (V3) -Experience of working within an operational...
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 5 days ago

1st Line Network Engineer

Cardiff, South Glamorgan -
CPS Group UK
To respond to network alerts and answer calls within the set SLA. Call logging using Remedy and HEAT... The suitable candidate will require experience within a customer facing Helpdesk and or NOC Role is essential and be able to demonstrate a basic appreciation of IT Networks and understand the terminology...
Rate: £100 - £130 per day
Posted: 5 days ago

Service Desk Manager/ Service Support/Delivery Manager

Newport, Gwent -
Global Technology Solutions Ltd
required SLA times... * 1st line support of both hardware and our suite of hospitality EPoS products on phone and... A solid experience of managing, motivating, mentoring teams or implementing a service delivery framework from the ground up... Good IT knowledge and understanding of PC hardware & Windows technologies, networking. principles, VPN,...
Salary: £28000 - £35000 per annum + bonus+ben
Posted: 6 days ago

1st Line Network Engineer - BPSS / BC / SC clearance required

Cardiff, South Glamorgan -
CPS Group UK
To respond to network alerts and answer calls within the set SLA. Call logging using Remedy and HEAT... The suitable candidate will require experience within a customer facing Helpdesk and or NOC Role is essential and be able to demonstrate a basic appreciation of IT Networks and understand the terminology...
Rate: £100 - £130 per day
Posted: 5 days ago

SLA Business Analyst

Cardiff, South Glamorgan -
CPS Group UK
They are looking for a Business Analyst who has experience designing Service Levels and to then write up the SLAs that can be rolled out to the different aspects of this multi-million pound organisation. You must have a proven track record in the scope of Service Design including the...
Salary: £225 - £300 per day
Posted: 5 days ago

Support Engineer

Cardiff -
Opus Recruitment Solutions Ltd
Opus is looking for a strong Engineer to work on client site for a well-established organisation. The position requires the Engineer to have up-to-date hands on experience using Checkpoint Firewall, Cisco PIX/ASA and if your CCNP Security qualified that’s a bonus. The role requires someone...
Salary: £30000 - £40000 per annum
Posted: 15 days ago

Linux and Unix Administrator (shift work)

South Wales -
CGI
Great Administration skills are required and preferably a certification in at least one flavour of Linux or UNIX for example Solaris, HP-UX, AIX or RedHat... Knowledge of products such as Remedy, BMC patrol, Bladelogic and Microsoft backoffice will be useful. Additional requirements: This role has SC clearance as mandatory...
Salary: £26000 - £32000 per annum + excellent benefits
Posted: 13 days ago

EPOS Field Engineer

Newport -
Hays IT - Uk Posting account
As a Field Service Engineer you'll provide installation and maintenance support for all Electronic Point of Sale and related equipment... You'll be responsible for the installation, maintenance, repair, testing and swapping of a wide variety of Electronic Point of Sale / EPOS equipment, including tills, self-service checkouts, printers,...
Salary: £18000.00 - £23000.00 per annum
Posted: 23 days ago