4 of 4 SLA Jobs in South Wales

NOC Engineer

Hiring Organisation
Meritus Talent
Location
Newport, UK
Employment Type
Full-time
Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting Required Skills: Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP) Experience working within ...

NOC Engineer

Hiring Organisation
Yolk Recruitment Limited
Location
Newport, Gwent, Wales, United Kingdom
Employment Type
Contract
Contract Rate
£50.00 - £55.00 per hour
Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting Required Skills: Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP) Experience working within ...

Customer Service Coordinator 24/7

Hiring Organisation
Exponential-e
Location
CF31, Bridgend, Bridgend county borough, Mid Glamorgan, United Kingdom
Employment Type
Permanent
portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time ...

IT Service Manager

Hiring Organisation
CV Screen Ltd
Location
Christchurch, Newport, UK
Service Manager, you will be one of four other service managers who oversee the day-to-day delivery of support services, ensuring KPI and SLA targets are achieved while managing escalations, reporting, and service improvements. The role also includes line management responsibilities, supporting and developing a team of Support Desk ...