Jobs 1 to 8 of 8

Service Manager

Cardiff, South Glamorgan -
CPS Group UK
The Service Manager will have overall responsibility for the strategic alignment, management, and continual improvement of a portfolio of business services (services) from the Business Service Catalogue, ensuring that service delivery meets agreed service levels. You will also run a programme that demonstrates continual improvement of services, diagnose service delivery...
Salary: £35000 - £45000 per annum + excellent benefits
Posted: 4 days ago

Application Support Analyst

Bridgend, Mid Glamorgan -
CGI
related Incidents and Problems; Working within SLA parameters in the provision of a high quality application support service; Impact Assessment in response to requests for enhancement / change; Responding to and acting on customer issues/requests and recognition of client priorities; Attendance of client meetings as necessary; Assisting in software deployments -...
Salary: £20000 - £250000 per annum + benefits
Posted: 26 days ago

Service Desk Analyst - IT Managed Services & Hosting

Caerphilly, Mid Glamorgan -
Attenda
Positioned as a Leader in the Gartner Magic Quadrant for European Managed Hosting 2013, we are an ISO9001, ISO27001, ISO20000 and ISO22301 accredited company, a Microsoft Gold Hosting Partner, VMware Premier Service Provider, an AWS Advanced Consulting Partner, a SAP Partner (and SAP Certified in Cloud Services), an HP Cloud...
Salary: Excellent Benefits
Posted: Yesterday

ITSM/ Service Design Consultant (ITIL)

South Wales -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 5 days ago

Junior Desktop Engineer

Bridgend, Mid Glamorgan -
CGI
As a junior engineer you will be responsible for ensuring all incidents are picked up, dealt with and closed whilst hitting strict SLA's... Due to the busy nature of this team there will be huge opportunities to assist engineers with new builds, application packaging and other exciting tasks... Some...
Salary: £15000 - £18000 per annum + excellent benefits
Posted: 5 days ago

Linux / UNIX Shift Technician

Bridgend, Mid Glamorgan -
CGI
Provide and maintain server backup facilities Participate in internal and external audits and reviews*****Essentials Skills: Senior Administration skills and, preferably, certification in at least one flavour of UNIX from Solaris, HP-UX, AIX, and Linux RedHat. System administration experience : Solaris 8-9-10 ; Red Hat EL 4-5 ; AIX;...
Salary: £25000 - £32000 per annum + excellent benefits
Posted: 5 days ago

Infrastructure Oracle DBA

Bridgend, Mid Glamorgan -
CGI
Performance Monitoring and Tuning... * On-going development and tuning of Oracle database systems... Oracle DBA 2yrs+ Versions 9i, 10g, 11g, 12c. Backup & Recovery (RMAN) Strong SQL/PLSQL scripting skills... Oracle 10g/11g Certification. UNIX Admin. Database Performance tuning. * StatsPack... * Oracle Real Application Clusters. * Oracle Clusterware... Strong UNIX shell scripting skills...
Salary: £35000 - £42000 per annum + excellent benefits
Posted: 5 days ago

Service Desk Team Leader

Cardiff, South Glamorgan -
CPS Group UK
The team leaders will deal with the day to day first line management of the Service Desk with the support and assistance of the Operations and Technical manager who will be available for all escalated issues... E.G - Evaluate Call recording of analysts and give feedback and coaching to improve...
Salary: £20000 - £27000 per annum + Training budget,bonus,pension
Posted: 17 hours ago