19 of 19 Service Delivery Jobs in Hertfordshire

Service Delivery Coordinator Salary: £33,000 - £37,000 Location: Hybrid (UK-based with travel required) We are working with a fast-growing Managed Service Provider that delivers cutting-edge IT services, business communications, and cyber security solutions to organisations across the UK and internationally. Due to continued … growth, our client is looking to appoint a Service Delivery Coordinator to take ownership of provisioning, project coordination, and service delivery operations. This is a pivotal role, working closely with the Head of Technical to ensure seamless onboarding, delivery, and offboarding of client services. ...

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology … systems and services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here ...

umbrella Duration: Ongoing Contract – Long Term Duties The Head of Oracle Cloud Applications is responsible for the delivery, management, and optimisation of all Oracle Fusion (SaaS), PaaS and EPM applications across client Services. This role leads the Oracle Applications team, oversees the outsourced support providers and service performance … ensures our Oracle platforms remain secure, reliable and aligned to business needs. Service Delivery Management - Coordinate with Senior Stakeholders across multiple business units and coordinate requirements. - Escalation point covering critical issues both technical and operational business incidents within the Oracle platforms. - Oversee incidents, service requests and change ...

join our Expert Services team. In this role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers … ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer goals ...

MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery … client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle ...

Your new role A leading construction and infrastructure organisation is seeking an experienced Front Office Service Manager to lead the end-to-end delivery and continual improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk, field … ensure these customer-facing services deliver measurable business value, meet agreed performance targets, and offer a high-quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front-office services are delivered efficiently, cost-effectively, and in line with ITIL ...

this initiative, we are looking for an experienced ServiceNow HR Workflow Engineer to help design and implement HR-centric workflows within ServiceNow HR Service Delivery (HRSD). This role will sit at the intersection of HR operations, ServiceNow engineering, and enterprise integration, ensuring HR requests and processes … auditable, and aligned with enterprise standards Collaborate with integration teams delivering APIs and workflow automation Key Skills & Experience Strong ServiceNow development experience, particularly HR Service Delivery (HRSD) Proven experience designing workflows, request items, catalog items, and approval models Experience preparing structured payloads and integration triggers for external platforms ...

products. Define pricing models, SLAs, and commercial frameworks for products and IP. Establish clear product lifecycle management from discovery through to optimisation. Lead the delivery of digital products, service capabilities, and vendor‐integrated solutions with a strong customer focus. Champion agile delivery, including backlog management and sprint … managed services and strategic vendor ecosystems (Cisco, Fortinet, Palo Alto, VMware, Dell, Microsoft Azure, HPE) Expertise in product lifecycle management, roadmap planning, and agile delivery Experience building or scaling platform‐based product capabilities, ideally involving vendor integration Demonstrated ability to deliver both strategic roadmaps and hands‐on tactical execution ...

role* *All applicants must have the right to work in the UK and a full UK driving licence* Overview A leading Microsoft-focused Managed Service Provider based in Hertfordshire is seeking a Senior Account Manager to take ownership of an established customer portfolio. This is not a new business … base. The Senior AM will also act as a mentor to two junior Account Managers, providing guidance, support, and technical oversight to ensure outstanding service delivery across the team. Key Responsibilities Account Ownership & Customer Success Manage and develop long-standing customer relationships within an established portfolio. Conduct technical ...

perform analyses of data from multiple sources to measure and provide insight into HUC operations and performance. Having reporting ownership of a specific HUC service line, they will ensure that contractual reports are completed on time. They will be part of a wider BI team working together to develop … reporting on Local and National Performance and Quality Requirements for our Integrated Urgent Care and Primary Care Services Undertake detailed data analyses of various service elements to understand and track performance trends Highlight and investigate data anomalies and assist the BI team in resolving discrepancies Communicate effectively with stakeholders ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

track record designing scalable applications for millions of users. Strong understanding of architecture frameworks (TOGAF), modelling languages (UML/ArchiMate/BPMN), and IT service delivery (ITIL). Experience with Agile, SAFe, Prince2, or PMP methodologies. Skilled in analysis, problem-solving, and effective communication across multi-tiered teams. ...

Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement … across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing lifecycle and operational ...

driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role for someone … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What ...

power upgrades, relocations, and efficiency improvements. Working closely with facilities providers, you’ll help maximise energy efficiency and reduce costs, while maintaining top-tier service standards. You’ll also manage changes, patching, and hardware configurations, building your expertise across the full data centre stack. With exposure to governance, asset … management, and service improvement projects, you’ll develop a well-rounded skill set that opens doors to senior technical or management roles. What you'll need for this Data Engineer Position Experience working in high-risk environments and data centres Sound knowledge of infrastructure technologies and networking concepts Competent ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

fantastic time to join a growing business that values its people, invests in their development, and maintains a strong client base through excellent service delivery. To apply, press apply now or send your CV to Gianluca @ circlerecruitment . com. Feel free to add me on LinkedIn or call … more information Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory London, Barnet, Enfield, Hertfordshire, North London, Networking, IT Support, 1 line, Helpdesk, service desk, infrastructure, Azure, Cloud, Office 365 Circle Recruitment is acting as an Employment Agency in relation to this vacancy. ...

seeking an experienced Sales Manager to lead and develop the Client Relationship team, ensuring consistent standards of client engagement, commercial performance, and service delivery. In this role, you will be responsible for managing and supporting Client Relationship Coordinators, Client Relationship Managers, and Senior Client Relationship Managers, while overseeing sales … escalation point for major client concerns or complaints. Process, Quality & Governance Ensure CRM processes and systems are used consistently and accurately. Maintain product and service documentation with senior team members. Support adherence to service levels, compliance, and security requirements. Drive continuous improvement across CRM processes. Cross-Functional Collaboration ...

UK. We support hospitals, care homes, supported living services and private healthcare organisations with reliable, skilled professionals. With a strong focus on personalised service and long-term partnerships, we help clients meet their staffing needs efficiently while upholding the highest standards of care and compliance. Job Summary … such as hospitals, clinics, care homes and community healthcare providers. Generate leads through networking, cold outreach, referrals, and industry events. Negotiate contracts, rates, and service agreements. Relationship Building: Develop and maintain strong relationships with existing and potential clients (e.g., NHS, care homes, private clinics). Understand clients staffing needs ...