19 of 19 Service Delivery Jobs in Hertfordshire

Location: GBR - CC Hatfield Adm | Job-ID: 219722 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the teamJunior Service Delivery Manager (Service Delivery Manager 1) Based in Hatfield with hybrid and options.NB: There will be an expectation to be on-site … days per weekThe Junior Service Delivery Manager supports the delivery and performance of internal IT services, working closely with Service Delivery colleagues to ensure services are stable, efficient, aligned to business needs and continuously evolving.What you’ll doThe role provides hands-on exposure to service ...

Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading | Job-ID: 220060 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the teamWe are excited to announce that we are looking to hire a Global Service Delivery Leadership Director into our thriving Group Managed Services … organisation within Computacenter. This is a highly visible leadership role, responsible for running a large, high-performing function that delivers exceptional service outcomes for our customers while balancing operational excellence, commercial performance and strong stakeholder engagement.So, who are we Service Delivery Leadership represents our services ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs) to join … team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate ...

Location: GBR - CC Hatfield Adm | Job-ID: 220136 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the Team Join our Group Information Services (GIS) Cyber function as an Offensive Security Service Delivery Manager. In this role, you'll be responsible for the operational management, planning … consistently, while enabling our security specialists to focus on delivering high-quality security assurance activities. What You'll Do Own the end-to-end delivery of internal and externally delivered Offensive Security services. Coordinate penetration testing, red team, and purple team engagements from request through to completion. Manage engagement ...

performing operation.As a Team Leader, you'll be responsible for managing a diverse team of Customer Executives and Sales Order Management professionals, ensuring exceptional service is delivered to our customers while driving engagement, performance and continuous improvement across your team.This is an exciting opportunity for an experienced people leader … setting, coaching and development planningManage employee relations matters, performance conversations and career development activitiesBuild strong relationships with internal stakeholders across multiple business functionsEnsure excellent service delivery and customer experience through effective team managementIdentify opportunities to improve processes, efficiency and team effectivenessSupport organisational growth by developing capability and succession ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

queries. The responsibilities of the role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

improvement of our information management and collaboration platforms. Manage the IT Helpdesk and act as the escalation point for complex technical issues. Introduce practical service management disciplines and performance standards, so service delivery is structured, repeatable and measurable. Drive continual improvement in service quality, resilience … compliance role. Practical experience of operating an ISO 27001-aligned management system and supporting external audits. Experience managing or leading an IT helpdesk or service desk, with a good understanding of service management practices. A solid technical background across Microsoft 365, SharePoint, Windows Server and endpoint management, with ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

grow and develop your technical career. You'll be the go-to person for end-user support, helping maintain a high standard of service while ensuring technology empowers our colleagues to perform at their best. What will you be doing? Your role will involve a variety of responsibilities, including … system. Assist in planning and delivering EUC refresh projects (hardware replacements, software upgrades) Collaborate with infrastructure, network, and 3rd party support teams for seamless service delivery Create and maintain internal technical documentation and knowledge base articles Adhere to ITIL-aligned service management processes Working in collaboration with ...

throughout its lifecycle. You’ll ensure assets are received, stored, tracked, deployed, returned and disposed of in line with agreed processes, security requirements and service levels.You’ll play a key role in maintaining accurate inventory, supporting day-to-day service delivery and ensuring all equipment remains secure … return of IT equipmentMaintain accurate asset and inventory recordsCarry out stock checks and investigate discrepanciesMonitor stock levels and ensure equipment is available for service requirementsManage secure dispatches, returns and vendor repairsAssess equipment for redeployment, repair or end-of-life disposalEnsure all assets are handled securely and in line with ...

data queriesBuild strong relationships with customers and cross-functional stakeholdersIdentify opportunities for automation and continuous improvementWhat you’ll needExperience working with asset, configuration or service data in an enterprise or managed services environmentStrong data analysis, reconciliation and root-cause analysis skillsHands-on ServiceNow experience, ideally CMDB or Asset ManagementExposure … Flexibility and willingness to travel globallyIf you’re passionate about data quality and want to make a visible impact on customer outcomes and service delivery, we’d love to hear from you.About usComputacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. ...

requirements, this is a fully office-based position in Stevenage. Key Responsibilities Review and fulfil Windows-related customer requests, ensuring a high standard of service and timely delivery. Build, configure, and support Windows Server environments, primarily hosted on VMware infrastructure. Create and maintain build documentation, work instructions, and operational … data centres. Maintain and update gold build images. Perform Windows Server patching, upgrades, and routine maintenance activities. Monitor and report on infrastructure capacity and service performance. Attend regular engineering meetings and provide updates on outstanding incidents, requests, and project activities. Investigate, diagnose, and resolve infrastructure and customer issues ...

refreshes and infrastructure projects - Hold confident technical conversations with clients and translate business needs into the right solutions - Work closely with technical, project and service delivery teams to scope, quote and deliver projects on time - Drive renewals and contract extensions, protecting and growing recurring revenue - Upsell and cross ...

cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink … make a meaningful impact through innovative projects that shape the future of technology. Scope The Project Management function at Akkodis Consulting provides delivery leadership across IT, Digital, Engineering, and Aerospace & Defence. Our Project Managers oversee initiatives ranging from discrete work packages to complex, multi-stream programmes, ensuring delivery ...

will play a key role in facilitating Change Advisory Board (CAB) meetings, ensuring compliance with change management policies and audit requirements, and collaborating with service owners and technical teams to improve change success rates while reducing emergency changes. You will also support and enhance Change Enablement, Release and Deployment … Management practices, helping to ensure the smooth delivery of IT services across the organisation. To be successful in this role, you will have at least six years' experience in IT Change Management or Change Enablement, together with a strong understanding of ITIL principles, particularly Change Enablement and Release ...

operational and commercially focused function with customer satisfaction at the heart of everything we do. We work closely with the Sales team, Service Management and Project Practices to meet our customers' expectations.The operation transacted 2 million items last year and configured 250,000 systems through our Technical Services workshop. … operation.Manage workload, resource allocation and workflow to ensure customer commitments and SLA targets are met.Monitor operational performance, escalating risks and resolving issues to minimise service impact.Maintain high standards of quality, accuracy and customer satisfaction.Support continuous improvement initiatives that enhance operational efficiency and service delivery.Build strong relationships with internal ...

week) Closing date: Thursday 19 November 2026 at 12 noon Are you an experienced IT leader who combines strategic thinking with hands-on delivery and wants to use your expertise to support a cause that truly matters? Join our ICT team and play a vital role behind the scenes … initiatives What you will do Providing strategic leadership on technology, cyber security, data governance and digital transformation. Ensuring stable and effective ICT operations and service delivery. Leading digital infrastructure, cloud services, networks and system improvements. Acting as the organisation's Information Governance Lead. Ensuring compliance with UK GDPR, Data ...

week) Closing date: Thursday 19 November 2026 at 12 noon Are you an experienced IT leader who combines strategic thinking with hands-on delivery and wants to use your expertise to support a cause that truly matters? Join our ICT team and play a vital role behind the scenes … initiatives What you will do Providing strategic leadership on technology, cyber security, data governance and digital transformation. Ensuring stable and effective ICT operations and service delivery. Leading digital infrastructure, cloud services, networks and system improvements. Acting as the organisation's Information Governance Lead. Ensuring compliance with UK GDPR, Data ...