16 of 16 Service Delivery Jobs in Hertfordshire

delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships … Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - £55,000 - £65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home ...

seeking an experienced Service Delivery Account Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long … delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that ...

Business Account Executive – MSPS, Outsourced Service, Integration Services, Service Based SaaS. Location: Watford (Hybrid) Salary: £60,000–£80,000 base + Double OTE in Year 1 Role Overview We are looking for an ambitious and consultative Account Executive’s to drive new business growth by acquiring Managed Service Providers (MSPs) and enterprise customers. This is an opportunity to sell a high-value managed integration service that helps organisations simplify complex integrations and accelerate digital transformation. This role goes beyond traditional software sales. You'll build trusted relationships, identify business challenges, and position managed integration services ...

contact for both clients and consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while identifying … opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding process ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

with Electronic Health Record (EHR) systems, reporting tools, and identity management (e.g., Active Directory). Work within an ITIL framework by aligning product value delivery with IT service management processes, ensuring service stability, compliance and quality are maintained. Embed security by design principles within all application lifecycle … management: Act as a point of contact on a day-to-day perspective, overseeing tickets raised, vendor performance against agreed targets and SLAs. Support service delivery review meetings. Understand and educate vendor proposed releases/developments and ensure third parties work with EHC change enablement policy. Stakeholder Engagement ...

summary We are recruiting for an Information Governance Specialist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The post holder will support the Head of cyber security and information governance in reviewing and implementing the Trusts IG Strategy … beyond! Main duties of the job Support Data Protection Officer (DPO) the development and implementation of the Trust's Information Governance Strategy, policies and delivery of the associated work programme to meet statutory, regulatory and legislative requirements, national/local policies and best practice. Interpret the requirements ...

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

solutions aligned with client operational, security, and ESG requirements—including certified data destruction, asset recovery, hardware remarketing, and compliance services. Lead the preparation and delivery of high-quality proposals, RFP responses, tender submissions, and formal executive presentations. Work alongside operations, logistics, and compliance teams to ensure flawless service delivery and client satisfaction. Stay updated on ITAD industry trends, circular economy standards, data protection regulations (GDPR/WEEE), and competitive landscape movements. Maintain accurate pipeline management, deal tracking, and revenue forecasting within the CRM system. Mentor junior sales team members, share best practices, and contribute directly ...

performance management of engineers. Ensure compliance with health & safety legislation and industry standards. Investigate technical issues and implement corrective actions. Produce quotations and support delivery of additional works. Build positive relationships with residents, clients and stakeholders. Requirements Essential Experience supervising fire and/or security maintenance teams. Strong knowledge … Success High levels of technical compliance and certification accuracy. Strong audit and inspection outcomes. Up-to-date competency and training records. Achievement of service delivery and response targets. Positive customer satisfaction and quality performance results. If you are interested in this role, have any questions or wish ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational communications … ensuring Ensure builds meet product, IT & client and regulatory requirements across EMEA Develop and refine documentation, policies, procedures, and methodologies in alignment with the service ownership blueprint Collaborate with internal and external stakeholders across GDC to proactively evolve site infrastructure, aiming for cost and lead-time reduction and client ...

Line Support Engineer , you’ll support a wide range of clients, tackle escalated tickets, and work closely with senior engineers to deliver high-quality service across Microsoft, networking, security and cloud platforms. What you’ll be doing: • Handling 2nd line escalations across Windows, M365, Azure, networking, hardware and security … delivering effective technical resolutions. • Supporting project work including migrations, onboarding, deployments and system improvements. • Working closely with senior engineers to enhance documentation, processes and service delivery. • Providing excellent customer service to clients across multiple industries. What we’re looking for: • Strong 2nd line experience with excellent customer, colleague ...

infrastructure issues and work towards permanent solutions rather than short-term fixes. You'll also be involved in infrastructure maintenance, upgrades, patching, monitoring and service improvement across both cloud and on-premise environments. The role will give you the opportunity to work across a wide range of technologies, including … practices. You'll be joining a collaborative technology environment where automation and continuous improvement are actively encouraged. You'll work closely with Infrastructure Operations, Service Desk, Field Services and Project teams , helping to identify opportunities to improve processes and service delivery. You'll also have the opportunity ...

users, subject matter experts, and internal and external teams to understand business needs and translate them into functional ERP requirements. Leading incident, problem, and service management activities, including triage, root cause analysis, vendor coordination, and timely issue resolution. Performing ERP configuration, maintaining master data, monitoring interfaces, and supporting change … with the ability to assess and troubleshoot cross-functional impacts. Previous experience supporting business-as-usual (BAU) operations, including incident resolution, stakeholder support, and service delivery. Experience with ERP configuration, testing, and validation, including functional setup, test planning, defect management, and data verification. Strong data and reporting capabilities, with ...

professionals. Our values are Inclusivity, Integrity, Positivity, Curiosity, Growth and Sustainability. The Opportunity You'll play a key role in the smooth and efficient delivery of our apprenticeship programmes, developing expertise in apprenticeship digital systems while supporting our Compliance Lead and wider team. You'll help manage the onboarding … other office software. A proactive, problem-solving approach and ability to adapt to changing requirements. A commitment to confidentiality, accuracy and high-quality service delivery. A calm, self-motivated and team-focused attitude. Previous apprenticeship experience would be particularly valuable, but we're also interested in candidates with relevant ...