1 to 25 of 30 Service Delivery Jobs in Hertfordshire

Global Service Delivery Leadership Director

Location
Hatfield, England, United Kingdom
Select how often (in days) to receive an alert: Global Service Delivery Leadership Director Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading | Job-ID: 220060 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team We are excited to announce that … looking to hire a Global Service Delivery Leadership Director into our thriving Group Managed Services organisation within Computacenter. This is a highly visible leadership role, responsible for running a large, high-performing function that delivers exceptional service outcomes for our customers while balancing operational excellence, commercial performance ...

Junior Service Manager - Service Operations

Hiring Organisation
Sopra Steria
Location
Hemel Hempstead, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Junior Service Operations Manager Are you looking to build your career in service management within a highly trusted, operational environment where your work genuinely matters? Do you enjoy taking ownership, keeping services running smoothly and working closely with customers and technical teams to make a difference … Junior Service Operations Manager, you will own and deliver small-scale services or take responsibility for a defined component of a larger service, under the direction of a senior delivery manager. You will support the successful delivery of services to agreed cost, risk, quality and performance ...

IT Service Delivery Manager

Hiring Organisation
Think Specialist Recruitment
Location
Watford, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum
delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships … Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - £55,000 - £65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home ...

Project Manager - Payroll Technology - Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland

Hiring Organisation
Tesco
Location
Welwyn Garden City, Hertfordshire, UK
Employment Type
Full-time
role: As a Payroll Manager, you'll lead a team of subject matter experts through the end to end project lifecycle to ensure successful delivery of the projectProactively leads and collaborates with stakeholders within the business to ensure shared ownership for the delivery of business outcomes and realisation … class' project management in a sustainable wayManage effective governance framework to ensure the appropriate level of oversight and control is in place across the delivery of the releaseWhat is in it for you: We're all about the little helps. That's why we make sure our Tesco colleague ...

Service Manager

Hiring Organisation
Sopra Steria
Location
Hemel Hempstead, Hertfordshire, UK
Employment Type
Full-time
HEMPSTEAD, GBRJob Type: PermanentJob Level: Level 3Category: Network and InfrastructureIndustry: Professional ServicesPosted Date: 2026-08-19Could you be the driving force behind secure service excellence? We're looking for a passionate and pragmatic Service Manager to lead the delivery and continual improvement of services … ITIL standards while supporting Sopra Steria's strategic goals. You'll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction ...

Global Service Delivery Director — Lead 300+ across regions

Location
Hatfield, England, United Kingdom
Computacenter is seeking a Global Service Delivery Leadership Director to lead a large international service delivery community across core countries and nearshore/offshore locations. The role delivers against customer commitments, service levels, cost baselines and commercial targets, while partnering with Sales, Service Management … customers to drive service excellence and commercial success. #J-18808-Ljbffr ...

Service Manager

Hiring Organisation
Sopra Steria
Location
Hemel Hempstead, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Could you be the driving force behind secure service excellence? We're looking for a passionate and pragmatic Service Manager to lead the delivery and continual improvement of services for our Defence clients. This position is full-time onsite at Hemel Hempstead and requires current active … ITIL standards while supporting Sopra Steria's strategic goals. You'll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction ...

Service Transition Manager

Hiring Organisation
Big Red Recruitment
Location
Hatfield, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £45,000 per annum
between introducing new technology and introducing technology that actually works when it reaches the people using it. That’s where you come in. As Service Transition Manager you will make sure new and changed IT services are genuinely ready for the real world, are properly tested, documented, supported … then handed over into BAU. But this isn't just a Service Transition role. You'll also be looking at what happens after technology goes live. Why does the same incident keep happening? Why is a supplier repeatedly missing expectations? What are users telling us that the service ...

New Business Account Executive MSPS, Outsourced Service, Integration Services, Service Based SaaS.

Hiring Organisation
Global Technology Solutions Ltd
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
Business Account Executive MSPS, Outsourced Service, Integration Services, Service Based SaaS. Location: Watford (Hybrid) Salary: £60,000£80,000 base + Double OTE in Year 1 Role Overview We are looking for an ambitious and consultative Account Executives to drive new business growth by acquiring Managed Service Providers (MSPs) and enterprise customers. This is an opportunity to sell a high-value managed integration service that helps organisations simplify complex integrations and accelerate digital transformation. This role goes beyond traditional software sales. You'll build trusted relationships, identify business challenges, and position managed integration services ...

Project Coordinator - Client Services

Hiring Organisation
Understanding Recruitment
Location
St. Albans, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum
contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

Operations Manager

Hiring Organisation
Pavion
Location
Hemel Hempstead, England, United Kingdom
customers and stakeholders. Ranging from pre-sales enquiries and opportunity engagements, all the way through sales, design development, account management, project delivery, service delivery and after care. With a clear focus to drive and lead the operational stages, whilst contributing to sales and pre-sales stages … improvements in our processes, and quality of works out in the field, along with driving the growth and increased profitability of all Projects and Service works. Essential Duties and Responsibilities Act as a trusted advisor and escalation point for your team, and customers, identify and remove roadblocks. Develop ...

Corporate Business Systems Analyst

Hiring Organisation
European Tyre Enterprise Limited
Location
Letchworth Garden City, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
queries. The responsibilities of the role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

Operations Manager

Hiring Organisation
Eligo Recruitment
Location
St Albans, England, United Kingdom
commercial customers across a variety of sectors. Due to continued growth, they're looking to appoint an Operations Manager to lead their Projects and Service teams, ensuring the highest standards of customer delivery, operational performance and team development. Based from their St Albans office (approximately 80% office-based … shaping operations and supporting future growth. The Role Reporting into the senior leadership team, you'll take ownership of the day-to-day operational delivery of projects and service contracts, working closely with Project Managers, Engineers and commercial teams to ensure work is delivered safely, efficiently and profitably. ...

Senior User Researcher

Hiring Organisation
Sanderson Government and Defence
Location
Watford, England, United Kingdom
Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience ...

CMDB Application Developer & Reporting Specialist

Hiring Organisation
eTeam Workforce Limited
Location
Stevenage, Hertfordshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 845 Daily
seeking an experienced CMDB Application Developer & Reporting Specialist to design, develop, and maintain a centralized Configuration Management Database (CMDB) solution supporting IT Service Management processes. The successful candidate will be responsible for developing business applications, automating data collection, implementing dashboards, and delivering actionable reporting and KPI monitoring capabilities … improve service quality, operational efficiency, and governance. The solution may be built using Google Workspace technologies (AppSheet, Apps Script, BigQuery, Looker Studio) or equivalent platforms such as Microsoft Power Platform, ServiceNow, or custom web development frameworks. Key Responsibilities: Application Development Design and develop a CMDB management application. Create user ...

Installations Planner

Hiring Organisation
Howdens Joinery
Location
Watford, Hertfordshire, United Kingdom
Employment Type
Permanent
organised, enjoy keeping people and plans on track, and have some experience in installations, field service, IT support, telecoms or a similar environment, this could be a great next move. You do not need to be the person carrying out the installation. This role is about planning the work … progress, spotting issues early and helping to keep work on schedule Providing clear updates to colleagues and stakeholders Supporting network and telephony incidents and service requests, and helping ensure agreed service levels are met Helping improve planning processes so the team can work more efficiently What ...

Head of Transactional Finance

Location
Hemel Hempstead, England, United Kingdom
About Selecta Selecta is Europe's leading provider of unattended self-service coffee and convenience food solutions. Operating across 16 European countries, we serve over 12 million people every day through innovative vending and specialist coffee services. In the UK, we provide a nationwide service to approximately … across our transactional finance function. You will lead process improvements, implement automation, enhance financial controls, and develop a high-performing team while ensuring exceptional service delivery to both internal and external stakeholders. This is an excellent opportunity for an experienced finance leader who thrives in a fast-paced ...

Customer Service Advisor

Hiring Organisation
Adjusting Appointments Limited
Location
St. Albans, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £30,000 per annum
Have you a proven background in customer service or claims handling? Are you able to stay calm, be empathetic whilst guiding clients through difficult and stressful situations? Are you tech-savvy? Are you looking to work for a global organisation who believe in development and growth within … business by being the first port of call for all incoming enquiries from telephone calls, emails and webforms providing a 1st class exceptional customer service ensuring swift response times. This is a hybrid role working 2-3 days in the office, there is a requirement of flexibility on working ...

Technology Business Partner

Hiring Organisation
Computacenter
Location
Hatfield, Hertfordshire, UK
Employment Type
Full-time
ensure business priorities are clearly understood and delivered in line with enterprise standards. You will work across a collaborative matrix of strategic partners, architecture, service management, product, programme and cyber security colleagues, bringing clarity, pace and pragmatism to complex conversations. What you'll do Build trusted relationships with senior … decisions around project, product and investment prioritiesRepresent business priorities across GIS forums, helping connect stakeholders, surface dependencies and resolve issues earlySupport clear communication on delivery status, risks, issues, change and governance requirementsWhat you'll needStrong experience of business partnering stakeholder engagement or relationship management within a technology-led environmentThe ...

ITAD Sales Manager

Hiring Organisation
Mission 4 Recruitment Ltd
Location
Bishop's Stortford, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £75,000 per annum
solutions aligned with client operational, security, and ESG requirements—including certified data destruction, asset recovery, hardware remarketing, and compliance services. Lead the preparation and delivery of high-quality proposals, RFP responses, tender submissions, and formal executive presentations. Work alongside operations, logistics, and compliance teams to ensure flawless service delivery and client satisfaction. Stay updated on ITAD industry trends, circular economy standards, data protection regulations (GDPR/WEEE), and competitive landscape movements. Maintain accurate pipeline management, deal tracking, and revenue forecasting within the CRM system. Mentor junior sales team members, share best practices, and contribute directly ...

DV-Cleared Crypto Network Engineer (Onsite)

Location
Stevenage, England, United Kingdom
seeking a DV Cleared Network Engineer to support a defence client on a 12‐month contract onsite. You will work on network infrastructure, security, service delivery and crypto management in a high‐security environment. The role requires active DV clearance, CCNA/CCNP or equivalent, and hands ...

ICT Senior Network and Telephony Engineer

Hiring Organisation
Stevenage Borough Council
Location
Stevenage, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£43149 - £46579/annum
systems meet evolving business requirements. Your role as ICT Senior Network and Telephony Engineer will include collaborating with project managers to ensure successful project delivery in both the network and telephony arena. You will play an important part in helping ensure that the Council’s buildings remain connected … ability to assess risks, document processes, and manage workloads to meet deadlines while resolving conflicts. - Adopt a customer-focused mindset, using feedback to enhance service delivery and consistently advocating for excellent customer care. - Communicate effectively, conveying complex or technical information clearly and making sound decisions even in uncertain ...

Cyber Incident Manager (CIM) - Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland

Hiring Organisation
Tesco
Location
Welwyn Garden City, Hertfordshire, UK
Employment Type
Full-time
Holiday starting at 25 days plus a personal day (plus Bank holidays). Private medical insurance. 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer … weeks fully paid paternity leave. Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing. The above information is a shortened summary, refer to our policies for full detailsYou will ...

DV Cleared Network Engineer - Crypto

Location
Stevenage, England, United Kingdom
Cleared Network Engineer to support our defence client on a contract basis. This contract role will focus on network infrastructure, security, service support and crypto management within a high-profile technical environment. Key Responsibilities: Provide dedicated network support at the Stevenage site, with Bolton and Bristol also within scope. … Support the effective delivery, maintenance and continuous improvement of network services. Own the remediation of identified network issues and risks, using reports and technical intelligence. Support business initiatives as part of the wider network engineering team. Build effective relationships with partners and external suppliers to optimise service delivery. ...

Automation Engineer - Enterprise Infrastructure

Hiring Organisation
Morson Edge
Location
Broxbourne, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£70,000
infrastructure issues and work towards permanent solutions rather than short-term fixes. You'll also be involved in infrastructure maintenance, upgrades, patching, monitoring and service improvement across both cloud and on-premise environments. The role will give you the opportunity to work across a wide range of technologies, including … practices. You'll be joining a collaborative technology environment where automation and continuous improvement are actively encouraged. You'll work closely with Infrastructure Operations, Service Desk, Field Services and Project teams , helping to identify opportunities to improve processes and service delivery. You'll also have the opportunity ...