9 of 9 Service Delivery Jobs in Hertfordshire

Service Delivery Analyst Hemel Hempstead £28,719 per annum Full Time: 35 Hours per week, Monday to Friday 9am - 5pm Join Our Team as an IT Service Delivery Analyst! Are you passionate about technology and customer service? Do you thrive in a dynamic environment where … make a real impact? If so, we have the perfect opportunity for you! Overview/Job Summary As a key member of our Service Delivery Team, the IT Service Desk Analyst is the first point of contact for all IT-related queries and incidents. This role ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions … provider, delivering managed IT and security services to a growing base of business customers. Following a sustained period of growth, they are expanding their service delivery team and are looking for an experienced Technical Team Lead to help shape and strengthen their Service Desk function. This ...

Service Desk Team Leader - £55,000 - £65,000 + Benefits Our client is a Global market-leader and they are seeking an experienced IT Service Desk Team Leader, to lead the service desk function. Salary: £60,000 - £65,000 Benefits: Excellent Benefits/Bonus Location: Kings Langey … Support Engineer will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst helping to drive continuous ...

Position: Servicedesk Supervisor - 6 Month FTC Location: Hemel Hempstead Salary: £32,000 - £36,00 DOE Servicedesk Supervisor - Job Overview An experienced Service Desk Supervisor is required for a well-established M&E Contractor with over 40 years in the industry. This role is based at the company's head … office in Hemel Hempstead, with occasional travel to Romford or Holborn for training or meetings. The Service Desk Supervisor will oversee two direct reports and coordinate the planning and scheduling of work for approximately 20 engineers, working closely with the Service Manager. The Maternity Service Desk Supervisor ...

including hybrid) Job Ref: P2042 About the role We are looking for an experienced and forward-thinking ICT Technical & Infrastructure Manager to lead the delivery, development and security of the Council's ICT infrastructure and technical support services. Key responsibilities include: Leading the development, security, and resilience … infrastructure, systems, telephony, and technical services. Managing and developing the Service Desk and Technical Support teams to deliver high-quality, customer-focused services. Ensuring core Infrastructure systems are available, secure and aligned to business needs. Managing ICT contracts, suppliers, procurement, budgets, and resources to deliver value for money. Supporting ...

Senior Manager, GxP GDBT(IT) Service and Business Systems - Permanent Position The Company Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas. Eisai Manufacturing is the hub of Eisai’s production and supply chain. We make tablets, package … business systems, acting as the bridge between GDBT (aka IT) and the manufacturing site. The role defines and drives the site’s digital and service strategy, ensuring systems and data‐driven capabilities enable business performance, continuity, and long‐term growth. It safeguards system integrity and availability, proactively manages risk ...

provide a first-class reception service to patients attending Outpatient services at the Trust, contributing to the overall efficient and effective running of all designated clinics. Greet patients attending the Outpatient department in a warm and friendly manner and act as the first physical point of contact. Role Support … appointment system, either physically or remotely Assisting patients with additional needs, including those with limited digital skills Ensure an effective and efficient reception service is provided to patients accessing the Outpatient department Monitoring check-in systems to ensure patients are recorded accurately Maintaining and updating patient records ...

role combining 1st, 2nd and some 3rd line support with responsibility for mentoring junior technicians, maintaining IT infrastructure and ensuring a first-class service for both staff and students. You'll work closely with the Technical Account Manager and wider Managed Services team, acting as the main onsite technical … records. Deliver approved technical changes and small onsite IT projects. Work closely with internal technical teams, third-party suppliers and stakeholders to ensure excellent service delivery. Skills & Experience Essential Previous experience in a 2nd Line or Senior IT Support position. Strong knowledge of: Windows Server Windows 10 & 11 Microsoft ...

data centres and associated infrastructure services (server, storage, network and cloud platforms). Lead operational governance including change control, risk management and service standards. Develop and run disaster recovery and business continuity activities including DR testing and failover exercises. Lead operational incident response, supporting crisis management and continuous improvement. … Coordinate facilities and specialist service providers, managing supplier performance and service delivery. Deliver capacity planning and operational forecasting across infrastructure and data centre environments. Produce and maintain operational documentation including runbooks, procedures, policies and standards. Ensure compliance with internal security, safety and operational controls. What you're looking ...