18 of 18 Service Delivery Jobs in Hertfordshire

Select how often (in days) to receive an alert: Global Service Delivery Leadership Director Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading | Job-ID: 220060 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team We are excited to announce that … looking to hire a Global Service Delivery Leadership Director into our thriving Group Managed Services organisation within Computacenter. This is a highly visible leadership role, responsible for running a large, high-performing function that delivers exceptional service outcomes for our customers while balancing operational excellence, commercial performance ...

Select how often (in days) to receive an alert: Cyber Security Service Delivery Manager Location: GBR - CC Hatfield Adm, GBR - CC Birmingham, GBR - CC Blackfr. CC, GBR - CC MiltonKeynes | Job-ID: 220136 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team Join … Group Information Services (GIS) Cyber function as an Offensive Security Service Delivery Manager. In this role, you'll be responsible for the operational management, planning, and governance of Offensive Security services, acting as the key link between security specialists, project teams, customers, and third-party partners. ...

operation. As a Team Leader, you'll be responsible for managing a diverse team of Customer Executives and Sales Order Management professionals, ensuring exceptional service is delivered to our customers while driving engagement, performance and continuous improvement across your team. This is an exciting opportunity for an experienced people … development planning Manage employee relations matters, performance conversations and career development activities Build strong relationships with internal stakeholders across multiple business functions Ensure excellent service delivery and customer experience through effective team management Identify opportunities to improve processes, efficiency and team effectiveness Support organisational growth by developing capability ...

CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients’ missions. You will … them understand their IT landscape and make confident, informed decisions.. You will use our IT Health Scorecard, QBR and Roadmap & Strategy frameworks to turn service insight into clear, practical recommendations that customers can act on. You will own a focused portfolio rather than being spread too thin, giving ...

queries. The responsibilities of the role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

improvement of our information management and collaboration platforms. Manage the IT Helpdesk and act as the escalation point for complex technical issues. Introduce practical service management disciplines and performance standards, so service delivery is structured, repeatable and measurable. Drive continual improvement in service quality, resilience … compliance role. Practical experience of operating an ISO 27001-aligned management system and supporting external audits. Experience managing or leading an IT helpdesk or service desk, with a good understanding of service management practices. A solid technical background across Microsoft 365, SharePoint, Windows Server and endpoint management, with ...

senior engineers (CCNP/FCP/CCIE level) who monitor, maintain and resolve complex network issues for our customers. You’ll drive high‐quality service delivery and ensure the team is performing at its best, supporting ticket ownership where needed and setting the standard for operational excellence. … doing 🎯 Leading, motivating, and developing a team of senior Network Operation Centre (NOC) Engineers Ensuring the team are following best practice for incident, problem, service and change enablement in line with the specific needs of our customers Oversight of team tasks including investigation, troubleshooting, diagnosis, resolution, and recovery ...

grow and develop your technical career. You'll be the go‐to person for end‐user support, helping maintain a high standard of service while ensuring technology empowers our colleagues to perform at their best. What will you be doing? Your role will involve a variety of responsibilities, including … system. Assist in planning and delivering EUC refresh projects (hardware replacements, software upgrades) Collaborate with infrastructure, network, and 3rd party support teams for seamless service delivery Create and maintain internal technical documentation and knowledge base articles Adhere to ITIL-aligned service management processes Working in collaboration with ...

build trusted relationships with stakeholders, influence decision-making, and help translate business priorities into practical technology solutions and roadmaps. This is not a technical delivery role. Instead, we are looking for someone who can listen, challenge, advise and build credibility with business leaders while working closely with IT teams … expected outcomes. Challenge and refine business requirements to ensure clarity and value. Develop business cases and support ROI assessments. Collaborate with PMO, architecture and delivery teams to prioritise initiatives and maintain portfolio visibility. Ensure technology investments align with business strategy and enterprise standards. Relationship Management & Service Excellence ...

relationships with customers and cross-functional stakeholders Identify opportunities for automation and continuous improvement What you’ll need Experience working with asset, configuration or service data in an enterprise or managed services environment Strong data analysis, reconciliation and root-cause analysis skills Hands-on ServiceNow experience, ideally CMDB … Flexibility and willingness to travel globally If you’re passionate about data quality and want to make a visible impact on customer outcomes and service delivery, we’d love to hear from you. About us Computacenter is a leading independent provider of IT infrastructure services, with about ...

requirements, this is a fully office-based position in Stevenage. Key Responsibilities Review and fulfil Windows-related customer requests, ensuring a high standard of service and timely delivery. Build, configure, and support Windows Server environments, primarily hosted on VMware infrastructure. Create and maintain build documentation, work instructions, and operational … data centres. Maintain and update gold build images. Perform Windows Server patching, upgrades, and routine maintenance activities. Monitor and report on infrastructure capacity and service performance. Attend regular engineering meetings and provide updates on outstanding incidents, requests, and project activities. Investigate, diagnose, and resolve infrastructure and customer issues ...

requirements, this is a fully office-based position in Stevenage. Key Responsibilities Review and fulfil Windows-related customer requests, ensuring a high standard of service and timely delivery. Build, configure, and support Windows Server environments, primarily hosted on VMware infrastructure. Create and maintain build documentation, work instructions, and operational … data centres. Maintain and update gold build images. Perform Windows Server patching, upgrades, and routine maintenance activities. Monitor and report on infrastructure capacity and service performance. Attend regular engineering meetings and provide updates on outstanding incidents, requests, and project activities. Investigate, diagnose, and resolve infrastructure and customer issues ...

strong ITSM incident management. Active SC clearance is essential, with MOD SC preferred. The position requires collaboration across technical teams to maintain high-quality service delivery. #J-18808-Ljbffr ...

seeking a DV Cleared Network Engineer to support a defence client on a 12‐month contract onsite. You will work on network infrastructure, security, service delivery and crypto management in a high‐security environment. The role requires active DV clearance, CCNA/CCNP or equivalent, and hands ...

networking at CCNP/FCP/PCNSE level, and the ability to implement process improvements. You will play a crucial role in shaping service delivery and driving team development while contributing to overall operational success. #J-18808-Ljbffr ...

Cleared Network Engineer to support our defence client on a contract basis. This contract role will focus on network infrastructure, security, service support and crypto management within a high-profile technical environment. Key Responsibilities: Provide dedicated network support at the Stevenage site, with Bolton and Bristol also within scope. … Support the effective delivery, maintenance and continuous improvement of network services. Own the remediation of identified network issues and risks, using reports and technical intelligence. Support business initiatives as part of the wider network engineering team. Build effective relationships with partners and external suppliers to optimise service delivery. ...

week) Closing date: Thursday 19 November 2026 at 12 noon Are you an experienced IT leader who combines strategic thinking with hands-on delivery and wants to use your expertise to support a cause that truly matters? Join our ICT team and play a vital role behind the scenes … initiatives What you will do Providing strategic leadership on technology, cyber security, data governance and digital transformation. Ensuring stable and effective ICT operations and service delivery. Leading digital infrastructure, cloud services, networks and system improvements. Acting as the organisation's Information Governance Lead. Ensuring compliance with UK GDPR, Data ...

recommendations for senior stakeholders. The Digital Excellence Governance Manager is part of the Digital Excellence Office team. The Digital Excellence Office is responsible to delivery transparency and prepare decisions for the Digital Excellence boards and the senior management. It drives the operational excellence of the Digital organisation with performance … management measures. What we’re looking for from you: Experience in Digital Services, Delivery and Governance for over 10 years Strong management experience in Digital Organisations and Governance/Strategy Expertise in Programme and Service Management and in Process Management Framework Your Experience covers multiple regions Europe (including ...