7 of 7 Service Delivery Jobs in Hertfordshire

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

Business Development Manager, you will drive strategic growth by winning new customers across Managed Service Providers (MSPs) and enterprise organisations. You will position our client as a trusted partner delivering integration as a managed service, helping customers modernise and scale their IT operations. This role goes beyond traditional … acquire new logos across mid-market and enterprise segments Identify and develop key accounts, gaining a strong understanding of their integration, outsourcing, and service management requirements Build and manage your own pipeline through a mix of outbound and inbound activity, including calls, email, events, and social channels Partner closely ...

inefficiencies and design automated workflows that reduce manual effort, improve response times, and enhance operational consistency. You'll also collaborate closely with Infrastructure Operations, Service Desk, and Field Services teams to embed automation into everyday processes and promote best practices across the business. Key technologies and tools … strengths include experience with: 3rd line infrastructure support with an automation focus Cloud and Microsoft enterprise environments Scripting, workflow automation, and configuration management Structured service delivery and ITIL-aligned processes You'll bring strong communication skills, a customer-focused approach, and the ability to engage effectively with both ...

accurate, insightful BI solutions. Drive SAC adoption across the organisation, acting as a subject matter expert. Support incident and problem resolution in partnership with Service Delivery teams. Document and implement technical design changes through to production. Optimise data flows and automation using SQL, ABAP, or Python. Main Skills ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...

cutters, and a head torch. PPE: Safety boots. Hi-vis vest. Gloves. To apply, please submit your CV through this platform, or contact our Service Delivery Manager, Lucas Smyth, on:/+Following this project, you may be considered for additional network build phases currently in the pipeline . ...

/systems/services in working closely with cross-functional teams to investigate root causes, implement corrective actions, and drive continuous improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle … problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability and efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration ...