1 to 25 of 26 Service Delivery Jobs in Hertfordshire

Select how often (in days) to receive an alert: Global Service Delivery Leadership Director Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading | Job-ID: 220060 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team We are excited to announce that … looking to hire a Global Service Delivery Leadership Director into our thriving Group Managed Services organisation within Computacenter. This is a highly visible leadership role, responsible for running a large, high-performing function that delivers exceptional service outcomes for our customers while balancing operational excellence, commercial performance ...

Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading | Job-ID: 220060 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the teamWe are excited to announce that we are looking to hire a Global Service Delivery Leadership Director into our thriving Group Managed Services … organisation within Computacenter. This is a highly visible leadership role, responsible for running a large, high-performing function that delivers exceptional service outcomes for our customers while balancing operational excellence, commercial performance and strong stakeholder engagement.So, who are we Service Delivery Leadership represents our services ...

delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships … Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - £55,000 - £65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home ...

seeking an experienced Service Delivery Account Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long … delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that ...

HEMPSTEAD, GBRJob Type: PermanentJob Level: Level 3Category: Network and InfrastructureIndustry: Professional ServicesPosted Date: 2026-08-19Could you be the driving force behind secure service excellence We’re looking for a passionate and pragmatic Service Manager to lead the delivery and continual improvement of services … meet ITIL standards while supporting Sopra Steria’s strategic goals. You’ll also play a key part in transformation initiatives and client engagement.As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction ...

Computacenter is seeking a Global Service Delivery Leadership Director to lead a large international service delivery community across core countries and nearshore/offshore locations. The role delivers against customer commitments, service levels, cost baselines and commercial targets, while partnering with Sales, Service Management … customers to drive service excellence and commercial success. #J-18808-Ljbffr ...

Business Account Executive – MSPS, Outsourced Service, Integration Services, Service Based SaaS. Location: Watford (Hybrid) Salary: £60,000–£80,000 base + Double OTE in Year 1 Role Overview We are looking for an ambitious and consultative Account Executive’s to drive new business growth by acquiring Managed Service Providers (MSPs) and enterprise customers. This is an opportunity to sell a high-value managed integration service that helps organisations simplify complex integrations and accelerate digital transformation. This role goes beyond traditional software sales. You'll build trusted relationships, identify business challenges, and position managed integration services ...

contact for both clients and consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while identifying … opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding process ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

user engagement. You'll lead the integration of regulatory standards such as PSIRF and LFPSE, ensuring NHS compliance, and oversee system security, IT service management, and vendor performance. Success in this role requires knowledge of product improvements, patient safety processes, regulatory compliance, and experience in healthcare settings. About … people globally, Elysium is committed to delivering high-quality care. They prioritize inclusive recruitment and ensure all staff are dedicated to safeguarding service users welfare. The company promotes employee well-being through a comprehensive benefits package, including career development opportunities, wellbeing support, and financial security measures. Elysium Healthcare ...

with Electronic Health Record (EHR) systems, reporting tools, and identity management (e.g., Active Directory). Work within an ITIL framework by aligning product value delivery with IT service management processes, ensuring service stability, compliance and quality are maintained. Embed security by design principles within all application lifecycle … management: Act as a point of contact on a day-to-day perspective, overseeing tickets raised, vendor performance against agreed targets and SLAs. Support service delivery review meetings. Understand and educate vendor proposed releases/developments and ensure third parties work with EHC change enablement policy. Stakeholder Engagement ...

Responsibilities Customer Account Security Partnering (~ 40%) Provide key pre-sales support to the account team community. Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for your allocated customers Perform workshops and present Information Security services … significant key account customers in accordance with key account management or Sales Team Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in your allocated customers Assist in ensuring all security ...

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

digital leader to join West Hertfordshire Teaching Hospitals NHS Trust as Director of Digital Strategy. This Band 9 role will own, develop and drive delivery of the Trust's Digital Strategy 2025-2030, translating our ambitions into a robust, measurable delivery plan. The postholder will provide strategic direction … shape the Trust's digital future and improve care for patients and staff. Main duties of the job The postholder will lead the development, delivery and assurance of the Trust's digital strategy, ensuring priorities are clear, measurable and aligned with national NHS policy, the New Hospital Programme ...

digital leader to join West Hertfordshire Teaching Hospitals NHS Trust as Director of Digital Strategy. This Band 9 role will own, develop and drive delivery of the Trust’s Digital Strategy 2025–2030, translating our ambitions into a robust, measurable delivery plan. The postholder will provide strategic direction … shape the Trust’s digital future and improve care for patients and staff. Main duties of the job The postholder will lead the development, delivery and assurance of the Trust’s digital strategy, ensuring priorities are clear, measurable and aligned with national NHS policy, the New Hospital Programme ...

solutions aligned with client operational, security, and ESG requirements—including certified data destruction, asset recovery, hardware remarketing, and compliance services. Lead the preparation and delivery of high-quality proposals, RFP responses, tender submissions, and formal executive presentations. Work alongside operations, logistics, and compliance teams to ensure flawless service delivery and client satisfaction. Stay updated on ITAD industry trends, circular economy standards, data protection regulations (GDPR/WEEE), and competitive landscape movements. Maintain accurate pipeline management, deal tracking, and revenue forecasting within the CRM system. Mentor junior sales team members, share best practices, and contribute directly ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational communications … ensuring Ensure builds meet product, IT & client and regulatory requirements across EMEA Develop and refine documentation, policies, procedures, and methodologies in alignment with the service ownership blueprint Collaborate with internal and external stakeholders across GDC to proactively evolve site infrastructure, aiming for cost and lead-time reduction and client ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational communications … ensuring Ensure builds meet product, IT & client and regulatory requirements across EMEA Develop and refine documentation, policies, procedures, and methodologies in alignment with the service ownership blueprint Collaborate with internal and external stakeholders across GDC to proactively evolve site infrastructure, aiming for cost and lead-time reduction and client ...

Leadership Team, the HR Transformation Lead will play a pivotal role in driving the organisation's human resources transformation agenda and support the successful delivery of a major SAP-enabled Hire to Retire transformation. The HR Transformation Lead shall influence how people process works across recruitment, onboarding, talent, performance … existing HR processes, systems, data assets and operating models across the employee lifecycle. Identify operational inefficiencies, control weaknesses, manual activities and opportunities to improve service delivery and employee experience. Review and evaluate recommendations from consulting partners and subject matter experts, ensuring proposed solutions align with organisational objectives ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational communications ...

Line Support Engineer , you’ll support a wide range of clients, tackle escalated tickets, and work closely with senior engineers to deliver high-quality service across Microsoft, networking, security and cloud platforms. What you’ll be doing: • Handling 2nd line escalations across Windows, M365, Azure, networking, hardware and security … delivering effective technical resolutions. • Supporting project work including migrations, onboarding, deployments and system improvements. • Working closely with senior engineers to enhance documentation, processes and service delivery. • Providing excellent customer service to clients across multiple industries. What we’re looking for: • Strong 2nd line experience with excellent customer, colleague ...

infrastructure issues and work towards permanent solutions rather than short-term fixes. You’ll also be involved in infrastructure maintenance, upgrades, patching, monitoring and service improvement across both cloud and on-premise environments.The role will give you the opportunity to work across a wide range of technologies, including Active … DevOps practices.You’ll be joining a collaborative technology environment where automation and continuous improvement are actively encouraged. You’ll work closely with Infrastructure Operations, Service Desk, Field Services and Project teams, helping to identify opportunities to improve processes and service delivery. You’ll also have the opportunity ...

infrastructure issues and work towards permanent solutions rather than short-term fixes. You'll also be involved in infrastructure maintenance, upgrades, patching, monitoring and service improvement across both cloud and on-premise environments. The role will give you the opportunity to work across a wide range of technologies, including … practices. You'll be joining a collaborative technology environment where automation and continuous improvement are actively encouraged. You'll work closely with Infrastructure Operations, Service Desk, Field Services and Project teams , helping to identify opportunities to improve processes and service delivery. You'll also have the opportunity ...

users, subject matter experts, and internal and external teams to understand business needs and translate them into functional ERP requirements. Leading incident, problem, and service management activities, including triage, root cause analysis, vendor coordination, and timely issue resolution. Performing ERP configuration, maintaining master data, monitoring interfaces, and supporting change … with the ability to assess and troubleshoot cross-functional impacts. Previous experience supporting business-as-usual (BAU) operations, including incident resolution, stakeholder support, and service delivery. Experience with ERP configuration, testing, and validation, including functional setup, test planning, defect management, and data verification. Strong data and reporting capabilities, with ...