1 to 25 of 27 Service Delivery Jobs in Hertfordshire

Location: UK - Hatfield | Job-ID: 219722 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the teamJunior Service Delivery Manager (Service Delivery Manager 1) Based in Hatfield with hybrid and options.NB: There will be an expectation to be on-site 1-2 days … weekThe Junior Service Delivery Manager supports the delivery and performance of internal IT services, working closely with Service Delivery colleagues to ensure services are stable, efficient, aligned to business needs and continuously evolving.What you’ll doThe role provides hands-on exposure to service management ...

summaryWe are recruiting for a Digital Product Manager who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.The role supports the design, development, implementation, and ongoing improvement of clinical and operational digital systems, with a strong focus on electronic patient record … needs and align with organisational priorities.A key part of the role involves managing the full product lifecycle, from discovery and requirements gathering through to delivery, adoption, optimisation, and continuous improvement. The post holder will translate user and service needs into clear product backlogs, user stories, and delivery ...

delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships … Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - £55,000 - £65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home ...

seeking an experienced Service Delivery Account Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long … delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions … provider, delivering managed IT and security services to a growing base of business customers. Following a sustained period of growth, they are expanding their service delivery team and are looking for an experienced Technical Team Lead to help shape and strengthen their Service Desk function. This ...

making sure projects are delivered successfully, efficiently and to a high standard. You'll work closely with the Head of Solutions, Sales and Talent Delivery teams, bringing structure to project delivery, proactively managing risks and identifying opportunities to continually improve the way we deliver our consultancy services. This … varied role that combines project management, client relationship management and operational delivery . Key Responsibilities Own the day-to-day management and delivery of multiple client projects and engagements. Act as the main point of contact for clients and deployed consultants throughout the project lifecycle. Build strong, trusted ...

contact for both clients and consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while identifying … opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding process ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

with Electronic Health Record (EHR) systems, reporting tools, and identity management (e.g., Active Directory). Work within an ITIL framework by aligning product value delivery with IT service management processes, ensuring service stability, compliance and quality are maintained. Embed security by design principles within all application lifecycle … management: Act as a point of contact on a day-to-day perspective, overseeing tickets raised, vendor performance against agreed targets and SLAs. Support service delivery review meetings. Understand and educate vendor proposed releases/developments and ensure third parties work with EHC change enablement policy. Stakeholder Engagement ...

summary We are recruiting for a Switchboard Operator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Trust switchboard responds to calls for the Lister, New QEII, Hertford County and Mount Vernon Cancer Centre from a centralised switchboard based … working 37.5 hours per week on a 5-day rota , covering Monday to Sunday between 8:00am and 10:00pm as part of a service that operates 365 days a year. There may be occasions where the post holder will need to cover night shifts to support annual leave ...

Position: Servicedesk Supervisor - 6 Month FTC Location: Hemel Hempstead Salary: £32,000 - £36,00 DOE Servicedesk Supervisor - Job Overview An experienced Service Desk Supervisor is required for a well-established M&E Contractor with over 40 years in the industry. This role is based at the company's head … office in Hemel Hempstead, with occasional travel to Romford or Holborn for training or meetings. The Service Desk Supervisor will oversee two direct reports and coordinate the planning and scheduling of work for approximately 20 engineers, working closely with the Service Manager. The Maternity Service Desk Supervisor ...

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

with a UK driving licence required for travel between sites/client visits) Job Type: Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To: Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions ...

Director, Cyber Security (CISO), you will lead the strategic direction, development and execution of our enterprise cyber security capability. Reporting to the VP, Service Delivery & Security, you will help shape how CCEP protects its technology landscape across IT, OT, cloud, applications and digital services while supporting innovation … effectiveness of security controls, including those supporting SOX and regulatory requirements. Ensure security requirements are embedded across supplier relationships, third-party services and managed service providers. Drive remediation of security risks, control gaps and audit findings. Lead people, partners and investment Build, inspire and develop a high-performing cyber ...

etc.) Strong verbal and written communication skills, with the ability to engage stakeholders and explain regulatory requirements clearly Able to prioritise workload and meet service delivery expectations Even if you only match some of the skills, we'd love to hear from you to discuss further! What ...

sciences etc.) Strong verbal and written communication skills, with the ability to engage stakeholders and explainregulatory requirements clearly Able to prioritise workload and meet service delivery expectations Even if you only match some of the skills, we'd love to hear from you to discuss further! What ...

covered. Join us to shape the future of and lead our People Services function, transforming the experience for thousands of team members through exceptional service, digital innovation and operational excellence. Overseeing Payroll, People Systems, People Operations and Employee Relations, you’ll create a seamless, modern and scalable people experience … streamline processes and unlock greater operational efficiency. Foster a culture of innovation, continuous improvement and external best practice to modernise People Operations. Ensure outstanding service delivery, governance and compliance, creating trusted, scalable and future-ready people services. Who you are: We’re looking for someone who combines strategic ...

solutions aligned with client operational, security, and ESG requirements—including certified data destruction, asset recovery, hardware remarketing, and compliance services. Lead the preparation and delivery of high-quality proposals, RFP responses, tender submissions, and formal executive presentations. Work alongside operations, logistics, and compliance teams to ensure flawless service delivery and client satisfaction. Stay updated on ITAD industry trends, circular economy standards, data protection regulations (GDPR/WEEE), and competitive landscape movements. Maintain accurate pipeline management, deal tracking, and revenue forecasting within the CRM system. Mentor junior sales team members, share best practices, and contribute directly ...

provide a first-class reception service to patients attending Outpatient services at the Trust, contributing to the overall efficient and effective running of all designated clinics. Greet patients attending the Outpatient department in a warm and friendly manner and act as the first physical point of contact. Role Support … appointment system, either physically or remotely Assisting patients with additional needs, including those with limited digital skills Ensure an effective and efficient reception service is provided to patients accessing the Outpatient department Monitoring check-in systems to ensure patients are recorded accurately Maintaining and updating patient records ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational communications … ensuring Ensure builds meet product, IT & client and regulatory requirements across EMEA Develop and refine documentation, policies, procedures, and methodologies in alignment with the service ownership blueprint Collaborate with internal and external stakeholders across GDC to proactively evolve site infrastructure, aiming for cost and lead-time reduction and client ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational communications ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational xkybehq ...

role combining 1st, 2nd and some 3rd line support with responsibility for mentoring junior technicians, maintaining IT infrastructure and ensuring a first-class service for both staff and students. You'll work closely with the Technical Account Manager and wider Managed Services team, acting as the main onsite technical … records. Deliver approved technical changes and small onsite IT projects. Work closely with internal technical teams, third-party suppliers and stakeholders to ensure excellent service delivery. Skills & Experience Essential Previous experience in a 2nd Line or Senior IT Support position. Strong knowledge of: Windows Server Windows 10 & 11 Microsoft ...