1 to 25 of 27 Service Delivery Jobs in Hertfordshire

delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships … Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - £55,000 - £65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home ...

seeking an experienced Service Delivery Account Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long … delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that ...

summary We are recruiting for a Digital Product Manager who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The role supports the design, development, implementation, and ongoing improvement of clinical and operational digital systems, with a strong focus on electronic … align with organisational priorities. A key part of the role involves managing the full product lifecycle, from discovery and requirements gathering through to delivery, adoption, optimisation, and continuous improvement. The post holder will translate user and service needs into clear product backlogs, user stories, and delivery outcomes ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions … provider, delivering managed IT and security services to a growing base of business customers. Following a sustained period of growth, they are expanding their service delivery team and are looking for an experienced Technical Team Lead to help shape and strengthen their Service Desk function. This ...

making sure projects are delivered successfully, efficiently and to a high standard. You'll work closely with the Head of Solutions, Sales and Talent Delivery teams, bringing structure to project delivery, proactively managing risks and identifying opportunities to continually improve the way we deliver our consultancy services. This … varied role that combines project management, client relationship management and operational delivery . Key Responsibilities Own the day-to-day management and delivery of multiple client projects and engagements. Act as the main point of contact for clients and deployed consultants throughout the project lifecycle. Build strong, trusted ...

contact for both clients and consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while identifying … opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding process ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

user engagement. You'll lead the integration of regulatory standards such as PSIRF and LFPSE, ensuring NHS compliance, and oversee system security, IT service management, and vendor performance. Success in this role requires knowledge of product improvements, patient safety processes, regulatory compliance, and experience in healthcare settings. About … people globally, Elysium is committed to delivering high-quality care. They prioritize inclusive recruitment and ensure all staff are dedicated to safeguarding service users welfare. The company promotes employee well-being through a comprehensive benefits package, including career development opportunities, wellbeing support, and financial security measures. Elysium Healthcare ...

with Electronic Health Record (EHR) systems, reporting tools, and identity management (e.g., Active Directory). Work within an ITIL framework by aligning product value delivery with IT service management processes, ensuring service stability, compliance and quality are maintained. Embed security by design principles within all application lifecycle … management: Act as a point of contact on a day-to-day perspective, overseeing tickets raised, vendor performance against agreed targets and SLAs. Support service delivery review meetings. Understand and educate vendor proposed releases/developments and ensure third parties work with EHC change enablement policy. Stakeholder Engagement ...

Position: Servicedesk Supervisor - 6 Month FTC Location: Hemel Hempstead Salary: £32,000 - £36,00 DOE Servicedesk Supervisor - Job Overview An experienced Service Desk Supervisor is required for a well-established M&E Contractor with over 40 years in the industry. This role is based at the company's head … office in Hemel Hempstead, with occasional travel to Romford or Holborn for training or meetings. The Service Desk Supervisor will oversee two direct reports and coordinate the planning and scheduling of work for approximately 20 engineers, working closely with the Service Manager. The Maternity Service Desk Supervisor ...

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

digital leader to join West Hertfordshire Teaching Hospitals NHS Trust as Director of Digital Strategy. This Band 9 role will own, develop and drive delivery of the Trust's Digital Strategy 2025-2030, translating our ambitions into a robust, measurable delivery plan. The postholder will provide strategic direction … shape the Trust's digital future and improve care for patients and staff. Main duties of the job The postholder will lead the development, delivery and assurance of the Trust's digital strategy, ensuring priorities are clear, measurable and aligned with national NHS policy, the New Hospital Programme ...

with a UK driving licence required for travel between sites/client visits) Job Type: Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To: Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions ...

Director, Cyber Security (CISO), you will lead the strategic direction, development and execution of our enterprise cyber security capability. Reporting to the VP, Service Delivery & Security, you will help shape how CCEP protects its technology landscape across IT, OT, cloud, applications and digital services while supporting innovation … effectiveness of security controls, including those supporting SOX and regulatory requirements. Ensure security requirements are embedded across supplier relationships, third-party services and managed service providers. Drive remediation of security risks, control gaps and audit findings. Lead people, partners and investment Build, inspire and develop a high-performing cyber ...

etc.) Strong verbal and written communication skills, with the ability to engage stakeholders and explain regulatory requirements clearly Able to prioritise workload and meet service delivery expectations Even if you only match some of the skills, we'd love to hear from you to discuss further! What ...

sciences etc.) Strong verbal and written communication skills, with the ability to engage stakeholders and explainregulatory requirements clearly Able to prioritise workload and meet service delivery expectations Even if you only match some of the skills, we'd love to hear from you to discuss further! What ...

covered. Join us to shape the future of and lead our People Services function, transforming the experience for thousands of team members through exceptional service, digital innovation and operational excellence. Overseeing Payroll, People Systems, People Operations and Employee Relations, you’ll create a seamless, modern and scalable people experience … streamline processes and unlock greater operational efficiency. Foster a culture of innovation, continuous improvement and external best practice to modernise People Operations. Ensure outstanding service delivery, governance and compliance, creating trusted, scalable and future-ready people services. Who you are: We’re looking for someone who combines strategic ...

solutions aligned with client operational, security, and ESG requirements—including certified data destruction, asset recovery, hardware remarketing, and compliance services. Lead the preparation and delivery of high-quality proposals, RFP responses, tender submissions, and formal executive presentations. Work alongside operations, logistics, and compliance teams to ensure flawless service delivery and client satisfaction. Stay updated on ITAD industry trends, circular economy standards, data protection regulations (GDPR/WEEE), and competitive landscape movements. Maintain accurate pipeline management, deal tracking, and revenue forecasting within the CRM system. Mentor junior sales team members, share best practices, and contribute directly ...

provide a first-class reception service to patients attending Outpatient services at the Trust, contributing to the overall efficient and effective running of all designated clinics. Greet patients attending the Outpatient department in a warm and friendly manner and act as the first physical point of contact. Role Support … appointment system, either physically or remotely Assisting patients with additional needs, including those with limited digital skills Ensure an effective and efficient reception service is provided to patients accessing the Outpatient department Monitoring check-in systems to ensure patients are recorded accurately Maintaining and updating patient records ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational communications … ensuring Ensure builds meet product, IT & client and regulatory requirements across EMEA Develop and refine documentation, policies, procedures, and methodologies in alignment with the service ownership blueprint Collaborate with internal and external stakeholders across GDC to proactively evolve site infrastructure, aiming for cost and lead-time reduction and client ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational communications ...

Director of GDC Global Network Design, the Principal Specialist, Network Design is responsible for the centralized ownership, harmonization, and end to end service delivery of Network Reference Designs for the EMEA region, in alignment with Global Reference Design (GRD) standards. This role oversees the development of foundational xkybehq ...

role combining 1st, 2nd and some 3rd line support with responsibility for mentoring junior technicians, maintaining IT infrastructure and ensuring a first-class service for both staff and students. You'll work closely with the Technical Account Manager and wider Managed Services team, acting as the main onsite technical … records. Deliver approved technical changes and small onsite IT projects. Work closely with internal technical teams, third-party suppliers and stakeholders to ensure excellent service delivery. Skills & Experience Essential Previous experience in a 2nd Line or Senior IT Support position. Strong knowledge of: Windows Server Windows 10 & 11 Microsoft ...