14 of 14 Service Delivery Jobs in Hertfordshire

Senior Service Delivery Manager, Permanent At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose. As a proud part of the Coca-Cola system … technology plays a critical role in enabling growth, resilience, and exceptional customer experiences across every market. Our Global Technology team is seeking a Senior Service Delivery Manager to lead the delivery of secure, reliable, and business-critical IT services, while shaping the future of service management ...

days) to receive an alert: Customer Experience Director Location: UK - Hatfield, UK - London, UK - Milton Keynes | Job-ID: 217064 | Contract type: Standard | Business Unit: Service Desk Life on the team The Customer Experience Director will be responsible for managing the Service Desk function within a large multinational … managed service company. The role involves overseeing the day-to-day operations of the Service Desk team, ensuring efficient and effective delivery of IT support services to clients. You will play a critical role in driving operational excellence, optimizing service delivery processes, and fostering ...

Integration & Automation Manager - Technology and Sustainability Azure API Management Our global construction client is looking for an experienced hands-on delivery manager who focused on Integration & Automation to join their technology and sustainability team. Essential Skills A background of technical experience in delivering quantifiable business outcomes using Integration … levels in the Business. Experience in Vendor, Contract and Process Ownership Continuous improvement, training, measurement. A focus on sustainability An understanding of IT service delivery models Basic project management experience. Good communication skills Desirable Skills Has worked in the construction sector Role Duties Provide technical expertise and experience ...

leading multinational IT managed service company is seeking a Customer Experience Director to manage the Service Desk function. This role involves overseeing operations, driving excellence, and optimizing service delivery while fostering a positive team culture. The ideal candidate will possess a strong IT background, proven leadership ...

cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink … make a meaningful impact through innovative projects that shape the future of technology. Scope The Project Management function at Akkodis Consulting provides delivery leadership across IT, Digital, Engineering, and Aerospace & Defence. Our Project Managers oversee initiatives ranging from discrete work packages to complex, multi-stream programmes, ensuring delivery ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

company vehicle MSS Infrastructure is entering its next phase of growth and is now seeking an experienced Operations Director to help lead and scale delivery across our infrastructure recruitment business. This newly created senior leadership role reflects continued expansion across multiple sectors including rail, civil engineering, highways and utilities. … recruitment or workforce-led infrastructure environments. Key responsibilities include: Providing strategic and operational leadership across multiple business units Translating business strategy into practical operational delivery plans Driving revenue growth, profitability and operational efficiency Leading and developing senior operational teams Setting and monitoring performance targets and KPIs Supporting business development ...

outbound enquiries Delivering presentations to customers (video and face-to-face) Building strong, long-term client relationships Working with internal teams to ensure successful service delivery Managing activity and pipeline through CRM systems Producing regular updates on sales performance About You Experience in telecoms, connectivity, or a similar … staff recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract recruitment across administration, customer service, PA/secretarial, HR, accountancy & finance, sales support, marketing, and IT support roles. ...

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large Corporations with rapid company growth plans taking ...

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with rapid company growth plans taking the business ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

Trust's learning and development platform, My Learning Zone. A key function of the post involves checking, validating and approving Manager Self-Service changes on ESR to ensure data accuracy and compliance. The Workforce Systems Officer will ensure the smooth and accurate transfer of data between TRAC … Working independently within established procedures, the postholder is expected to demonstrate strong attention to detail, excellent problem-solving skills, and a proactive approach to service delivery. They will maintain a positive, professional manner at all times, contributing to a high-quality, reliable, and user-focused Workforce Systems service ...

currently recruiting for an experienced IT Endpoint Field Service Engineer to support a growing laboratory network across Hertfordshire and West Essex. This is a hands-on, field-based role with a strong focus on hardware support, troubleshooting, and site-based IT service delivery. The Role … lunch break Occasional out-of-hours work may be required for urgent issues 24 days annual leave , increasing to 28 days after 5 years service Mileage expenses paid for travel outside base location This is a great opportunity for an experienced IT engineer looking for a varied, autonomous role ...

currently recruiting for an experienced IT Endpoint Field Service Engineer to support a growing laboratory network across Hertfordshire and West Essex. This is a hands-on, field-based role with a strong focus on hardware support, troubleshooting, and site-based IT service delivery. The Role … lunch break Occasional out-of-hours work may be required for urgent issues 24 days annual leave , increasing to 28 days after 5 years’ service Mileage expenses paid for travel outside base location This is a great opportunity for an experienced IT engineer looking for a varied, autonomous role ...