Jobs 1 to 15 of 106

Service Delivery Manager

Customer Support (CS) Governance is part of UK IT Operations and is responsible for the delivery of the UK firm’s IT Service Desk, Deskside Support and PC Asset Management services... Operationally managed by the CS Service Delivery Lead, the role is responsible for:- Customer Satisfaction... Service Management... An understanding...
London -
PwC
Salary: Competitive plus benefits
Posted: 27 days ago

IT Service Manager

Operationally managed by the CS Service Delivery Lead, the role is responsible for:- o Customer Satisfaction - Engaging with the Customer Experience Manager to review and understand customer satisfaction feedback... Essential skills and experience required for the Service Delivery Manager role: - Achieved excellent levels of attainment in a customer facing operational...
City Of London -
HFG
Salary: £70000 - £80000 per annum
Posted: 13 days ago

Director - IT Operations

Core aspects of the role include leading Business Relationship Management; Operational Governance & Reporting; Portfolio and Project Management; ITIL framework ownership; Setting KPI guidelines; Training & Communications; Budget Management and Team Management... Strong experience in service management, driving ITIL best practice methodologies... Significant experience or leading and managing teams (including matrix management)...
North London -
Ticketmaster UK
Salary: Competitive
Posted: 9 days ago

Service Delivery Manager - Banking - London - Urgent

Leading Managed Services firm specialising in the Banking Sector are actively recruiting for an experienced focused Service Delivery Manager... Degree educated or possessing an equivalent level of IT qualification or experience... Strong understanding of resource and SLA management within IT services... IT service management standard frameworks and methodologies (such as...
London -
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 4 days ago

Service Delivery Manager- £40-£50K

Service Delivery Manager - London - Media/Publishing - required strong in ITIL and Service Management working to tight SLAs (24x7), with the ability to work across all technology and business units , customers and 3rd party vendors to work for my leading client in the world of Media! This is a wonderful opportunity...
London -
Harvey Nash plc
Salary: £40000 - £50000 per annum
Posted: 20 hours ago

Service Delivery Manager

IT Lab is looking for a relationship driven Service Delivery Manager to join our team in London, who is hoping to become a part of a creative, dynamic, service driven environment!... What Does a Service Delivery Manager Do? As a Service Delivery Manager within our Operations Services team, you will...
City, London -
IT Lab
Salary: Up to £60,000 per annum dependent on experience
Posted: 25 days ago

Service Delivery Manager

I am looking for an exceptional Service Delivery Manager to join a leading ecommerce company... A good understanding of Service Delivery best practices (including ITIL) An innovative and creative approach to problem solving... Successful service delivery - SLA achievement and high level of customer satisfaction... Building service reportsService reporting and sponsoring...
London -
Arrows Group Ltd
Salary: £70000.00 - £90000.00 per annum
Posted: 10 days ago

IT Desktop Engineer

Lime Pictures make some of the most talked about television in the UK. Behind the scenes there are hundreds of people who help to make that happen. Lime is a growing business and our investment in people and technology are key to that growth. We are on the hunt for...
London -
Lime Pictures
Salary: Competitive
Posted: 12 days ago

IT Service Continuity Manager - Permanent - London

We need an experienced IT Service Continuity Manager to lead the development of advance arrangements and procedures to ensure that the Service Delivery function can respond to any Service Continuity/Disaster... Disaster Recovery) for each critical functional area of the organisation... Understanding of ITIL Service & Support processes and previous experience...
Wimbledon -
Interquest - IQ Tech
Salary: £55000 per annum
Posted: 4 days ago

Service Delivery Manager

Purpose of the Role: The Service Delivery Manager (SDM) function within Plan-Net has two distinct areas of responsibility: - Portfolio Management : Service ownership for a set number of Managed Service clients - Service Transition : Assisting with the take on and transition on new Managed Services into the business... Key Responsibilities : Portfolio...
London -
Plan-net
Salary: Market rate
Posted: Yesterday

Director - IT Service Delivery (IT Director)

A strategic role within the International IT organisation, the Director of IT Service Delivery will support the growing needs of Live Nation Entertainment International companies, supporting over 17 territories including EMEA. The role holder will manage a local team of service desk and desktop support engineers based within the UK,...
Pentonville Road - London -
Ticketmaster
Salary: Competitive plus benefits
Posted: 10 days ago

CMDB Analyst

My clients IT Department are in need of a CMDB (Configuration Management Database) Analyst consultant to support them in the delivery of set objectives in the ITIL Maturity Programme. As a part of a (SIP) Service Improvement Progamme they implemented a number of ITIL processes within ServiceNow... Experience: Must have...
London -
Edward Carter Solutions
Rate: EXCELLENT
Posted: 13 days ago

IS Business Partner - Award Winning Global Charity

A fantastic opportunity has arisen for an IS Business Partner to join a global charity based in Farringdon, Central London. You will be working closely with 2 separate directorates to be the focal part between the IT and business sides of the organisation. You will be proactively managing and influencing...
City, London -
Understanding Recruitment
Salary: £44000.00 - £48000.00 per annum + Excellent Benefits
Posted: 5 days ago

IT Service Delivery Manager - London - £35-£40K

Key responsibilities for IT Service Delivery Manager; Manage all escalations, incidents in line with agreed SLA's... Define standards for Service Delivery Management... Broad technical knowledge and experience of Technology in the eCommerce, retail, fashion, FMCG domain ideal... Experience of ITIL best practices and processes. Experience of working in an...
London -
Annapurna HR
Salary: £35000 - £40000 per annum
Posted: 4 days ago

Incident Analyst

Identifying & escalating major Incidents up the IT Services Management chain to... - Measuring and reporting key metrics for the Incident Management process to... through communication tools and coordination of effort with the Service Delivery... - Maintaining the policy and process documentation for Incident Management... - Highlighting trends to Problem Management... Alongside excellent time...
South West London -
MI5
Salary: From £32,893 to £35,560 per annum £32,893 - £35,560
Posted: 19 days ago