Jobs 1 to 15 of 389

Service Manager

City of London -
Hays IT - Uk Posting account
And that incidents and problems are managed and resolved in an effective and efficient manor - Control contracted costs, drive service excellence and mitigate risks - Monitor stakeholder satisfaction levels, respond to stakeholder queries and complaints, escalating when necessary and ensuring that corrective action is taken by the delivery organisations - Provide advice,...
Salary: £45000.00 - £48850.00 per annum
Posted: 20 days ago

Business Engagement Officer

Wakefield, Yorkshire -
West Yorkshire Police
You will use your skills to investigate and define issues with service delivery and quality of service... You will be educated to degree level in a related subject or will have equivalent relevant experience. In addition, you will possess excellent written, oral and interpersonal skills, with a methodical and analytical...
Posted: 2 days ago

Helpdesk Manager - Urgent - Windows, Server, Application, ITIL

Knutsford, Cheshire -
Oscar Associates (UK) Ltd
The responsibilities of the Windows, Servers, Application Support, ITIL, Management, Reporting Helpdesk Manager will include managing a busy helpdesk environment; motivating and managing a team of staff whilst also ensuring all relevant processes are followed and ultimately that excellent service is provided!... ITIL Aware (certifications are not essential) Managing and...
Salary: £25000 - £45000 per annum + Benefirs
Posted: Yesterday

Service Delivery Manager - Urgent - ITIL, SLA, UX, Windows

Merseyside -
Oscar Associates (UK) Ltd
The main responsibilities of the ITIL, SLA, UX, Mobile, Windows Service Delivery Manager will be to: - Plan, Design and Execute a new ticketing system and support function from the ground up. - Liaise with customers and key stakeholders to agree on achievable yet challenging SLAs. - Analyse services, spot trends and report...
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday

Service Delivery Manager

East London -
VIT
Our client, a successful IT Managed Service Provider is seeking a driven and experienced Service Delivery Manager to join their rapidly growing team.The successful candidate will be responsible for building and maintaining long term customer relationships and ensuring delivery teams are meeting contractual obligations and SLA’s... Help to...
Salary: From £45,000 to £55,000 per annum
Posted: 7 days ago

Service Delivery Manager/ Team Leader (ITIL)

Hampshire -
Progressive Recruitment
On offer is the chance to play a leading role in shaping and defining the organisation's service delivery function and playing a key role in helping deliver internal and external support... Defining the overall service delivery. Ensuring ITIL best practice is driven throughout the organisation... In order to be...
Salary: £35000 - £45000 per annum + Benefits
Posted: 15 days ago

Service Delivery Manager

Leeds, West Yorkshire -
Harvey Nash plc
Are you a Service Delivery Manager seeking a new opportunity in the Leeds area?... This is a rare and exciting opportunity for an experienced Service Delivery Manager to join one of the fastest growing companies in the UK... You will be building personal relationships with key members of staff, monitoring...
Salary: £40000 - £45000 per annum
Posted: 19 hours ago

Escalations and Service Improvement Manager

Bedfordshire -
Hays IT - Uk Posting account
I am now recruiting for a Service Delivery - Escalations & Service Improvement Manager to be based at the Kier Head office in Sandy, Bedfordshire. This role requires a candidate who has been in a senior position within a service delivery function, so either managed a large scale Service delivery or supported...
Salary: £55000.00 - £70000.00 per annum
Posted: 14 days ago

IT Service Introduction Lead

Coventry -
Hays IT - Uk Posting account
One of the East Midlands leading manufacturing firms seeks to expand its Service Delivery team by adding a senior IT Service Introduction Lead. Role profile: Your role will be to own and govern Service Introduction (Service Design and Transition) for a key business area/programme. You will ensure that new...
Salary: £42000.00 - £48000.00 per annum + Benefits
Posted: 14 days ago

Change Manager - ITIL - Service Management - Stockport

Stockport, Cheshire -
Circle Recruitment
32k-£38K (Depending on experience) Change Manager / Change Management / Change Functions / Change Requests / Risk / KPI's / Strategy / Change Building / Change Testing / Change Implementation / Reports / ITIL / Prince2 / Service Management. Change Manager with at least 10 years experience in an IT service related role and a minimum of 5 years in a...
Salary: £32000 - £38000 per annum + Benefits
Posted: 1 hour ago

Service Delivery Manager

Watford, Hertfordshire -
Roc Search
Roc Search is currently recruiting for a Service Delivery Manager to work for a client of mine in Watford... The role involves working closely with Clients, Service Introduction Managers and IT Teams to ensure services and infrastructure have a cost effective level of capacity to deliver services, measuring KPI's...
Posted: Yesterday

Service Delivery Manager

West Midlands -
OCC Computer personnel
My client is a market leading provider of Enterprise Asset Management and IT Solutions into the Energy, Utility and Transporations sectors across the UK... As such, we are looking to hire a Service Delivery Manager to work on client site in the Midlands area of the UK. The Services Delivery...
Salary: £30k - 35k per year + Plus Excellent Benefits
Posted: 10 days ago

Customer Delivery Manager

Newcastle Upon Tyne, Tyne and Wear -
Northern Recruitment Group
You will be responsible for providing a high quality IT service management to all key customers with a current support contract whilst providing excellent Customer Service Delivery and Management to customers... Experience: - Experience of working in an IT service provider environment - Experience of working as an ITiL focussed service manager -...
Salary: From £30,000 to £35,000 per annum
Posted: 1 hour ago

Release Manager - Tryzens - Permanent

City, London -
TRYZENS LTD
PURPOSE OF ROLE: Tryzens has committed to delivering to clients IT services that are based on ITIL and ITSMF principles... The Release Manager works collaboratively with the project and service delivery teams to improve processes and practices associated with the deployment of code or configuration changes... - Creating and maintaining a...
Posted: 17 hours ago

Service Delivery Manager / Service Now / ITIL Expert

North London -
Quantica Technology - London
1.Service Now Platform (previous experience is vital) 2.Lead a small team of 3 deployment specialists, fulfilling a capability for global instance of service management platform. 3.Overall ownership of maturing the IT service management ITSM process model (ITIL) Further Requirements: *ITIL Expert. For this role a foundation in...
Salary: £55000 - £70000 per annum + Car / Pension / Bonus / 25 days Hol
Posted: 15 days ago