7 of 7 Service Delivery Jobs in Staffordshire

start of your employment for training and operational reasons. The post holder will manage day to day activities of the IM&T Service Desk Team, providing support to the ICT Service Desk Manager. The post holder will provide general administration duties which will include composing of general letters … receiving telephone calls/communication with third party suppliers. Supporting the Service Desk with call handling of a technical IT nature during busy periods. Main duties of the job To work closely with all IM&T teams on user issues and problem resolution and to provide cover when required. ...

make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role Overview -Working within the customer service department within the Hixon office you will be responsible for keeping our customer records up to date, logging jobs and call outs from customer portals … will have excellent attention to detail, communication and interpersonal skills. Key Tasks Taking incoming calls from customers, engineers, and suppliers, providing support and administration service Uploading to customer portals all relevant compliance certification and updating any job notes Liaison with customers to ensure they are kept informed on progress ...

rota Cheadle, Staffordshire - Office based £27,000 - £35,000 dependant on experience We're recruiting on behalf of a growing, forward-thinking Internet Service Provider who are looking to bring in a Technology Specialist to join their close-knit team. This is a hands-on, varied role providing support … their customer journey from sales to technical support as well as general customer facing and non-customer facing administration to aid order progression and service delivery, making it ideal for someone who enjoys being the go-to person in a small team environment. You'll be supporting customers ...

users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will … resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem-solving skills. Willing to work evenings/ ...

seeking an Operations & Account Coordinator to support its expanding customer base, installer network, and partner relationships. The company operates across product development, manufacturing, and service delivery, with both UK-based teams and international manufacturing partners.This role is central to the organisation's operational workflow, customer experience, and partner … contact for consumers, installers, and trade partners, while developing a strong understanding of the company's connected technology products and end-to-end delivery processes.The position offers significant scope for development as the business continues to scale, with opportunities to take on greater responsibility across operations, account management ...

Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics and project progress to senior management. Ensure compliance with industry standards and internal policies related ...

Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics and project progress to senior management. Ensure compliance with industry standards and internal policies related ...