11 of 11 Service Delivery Jobs in Staffordshire

Business Operations Manager

Hiring Organisation
Outserve
Location
Stafford, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£45,000
their tools to drive growth and efficiency. Role Overview As Business Operations Manager at Outserve, you will be the driving force behind the successful delivery of client projects and internal initiatives. Acting as the Integrator, you will coordinate teams, manage resources, and ensure that strategic objectives are translated into … collaboration and professional growth. Plan, coordinate, and execute client implementations and internal projects. Act as the central point of contact between clients, leadership, and delivery teams. Translate strategic goals into actionable project plans and ensure timely delivery in conjunction with the Project Manager. Identify and resolve operational bottlenecks ...

Service Delivery Administration Apprentice

Hiring Organisation
Motormax
Location
Shenstone Business Park, Lynn Lane, Shenstone, Lichfield, England
Employment Type
Advanced Apprenticeship
Salary
£14,000 a year
Motormax is seeking an enthusiastic Business Administration Apprentice to support the Service Delivery Manager in delivering connected hardware and software solutions to clients. You’ll work closely with internal teams, Production, Engineering, Tech Support, and external partners to ensure efficient, high-quality service delivery. Role … apprentice, you’ll support the Service Delivery Manager with tasks such as: Managing the end-to-end delivery of the Motormax camera platform and telematics integrations across customer environments Acting as the main delivery contact for customers, ensuring clear communication, expectation management, and post-implementation support ...

Finance Functional Analyst

Hiring Organisation
Capita
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
Join Capita Public Service as a Finance Functional Analyst Capita is seeking an experienced Finance Functional Analyst to support the design and implementation of financial and procurement services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative focused on delivering … high-quality, user-centric service design. Reporting to the Capita Finance Functional Lead, you will assist in the development of Capita's Finance service design, ensuring alignment with client requirements and Capita's solution capabilities. You'll work closely with a team of Functional Analysts & SMEs, contribute ...

Service Delivery Assistant (Remote)

Hiring Organisation
HireFast
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
Role: Service Delivery Assistant (Remote) Location: Remote (US, UK, CA, IE, AU, NZ) Pay: Competitive monthly compensation up to $10,000, based on role and performance We're looking for detail-oriented professionals to support a variety of content and AI-related evaluation tasks. This role involves reviewing ...

Cyber Security Operations Manager

Hiring Organisation
Milestone Technologies, Inc
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues ...

Junior Customer Success Manager

Hiring Organisation
OCC Computer Personnel
Location
Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve … identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact ...

Junior Customer Success Manager

Hiring Organisation
OCC Computer Personnel
Location
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
Employment Type
Permanent
environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You’ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve … identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You’ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you’ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact ...

Junior Customer Sucess Manager

Hiring Organisation
OCC Computer Personnel
Location
Stoke-on-Trent, Staffordshire, United Kingdom
Employment Type
Permanent
environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You’ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve … identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You’ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you’ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact ...

ICS OT Cyber Security Consultant

Hiring Organisation
Russell Taylor Group Ltd
Location
Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
simulations, incident response plans and cybersecurity awareness training Preparing reports, documenting findings and recommending improvements to strengthen cyber resilience Supporting proposal development and wider service delivery documentation Where you'll be doing it You'll be joining a long-established advanced systems integrator focused on operational technology ...

Group IT Infrastructure Manager

Hiring Organisation
Proftech Talent
Location
Tamworth, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£65000 - £70000/annum
users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will … resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem-solving skills. Willing to work evenings/ ...

Customer Success Manager

Hiring Organisation
Gleeson Recruitment Group
Location
Rugeley, Staffordshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics and project progress to senior management. Ensure compliance with industry standards and internal policies related ...