8 of 8 Service Delivery Jobs in Staffordshire

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least … without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB ...

looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process, and people. What … such as ServiceNow Discovery, SCCM, or cloud-native solutions) Manage data imports, transformations, and reconciliation from external sources Validate CI relationships to accurately reflect service dependencies and infrastructure hierarchies Diagnose and resolve data discrepancies or stale configuration objects Map Services and Dependencies Build and maintain service maps that ...

Morro Partnerships is seeking an enthusiastic and motivated individual to join their team as a Digital Service Engineer Apprentice. Role As a Digital Service Engineer based in our West Midlands office, you will be the first point of contact for customers and clients, supporting them through a wide … problems they encounter with digital tools and platforms. This is a hands-on, customer-facing role that sits at the heart of our digital service delivery. A typical day in the job: Customer Support: Act as the first point of contact for clients, providing prompt and effective support through ...

including preparations for TISAX accreditation in 2026. Provide technical support and troubleshooting for business-critical systems and internal users. Manage relationships with external IT service providers and monitor service delivery performance. Identify opportunities where technology can improve productivity, reduce costs, and enhance manufacturing capability. Provide training ...

well. We do not own advice firms or provide asset management solutions; we are an independent technology and service company agnostic of the investment proposition. . Why You Will Love It Here! · Flexibility: Hybrid work model · Your Future: Professional development reimbursement, including access to SS&C University · Work/… Regulator, etc · Recommend changes to our operating model and approaches to best support our clients · Own Breaches & Incidents assigned to the COO and platform service function · Deliver on allocated projects to support the strategic objectives · Oversight of procedures and controls · Deliver on Hubwise obligations for client due-diligence · Champion ...

users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will … resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem-solving skills. Willing to work evenings/ ...

solutions into the UK Defence and Government sectors. We are seeking an experienced Test Lead to take ownership of testing strategy, planning and delivery across complex secure environments. This is an excellent opportunity for a driven testing professional with leadership experience to play a key role in ensuring … government customers. The Role As Test Lead, you will be responsible for defining and executing test strategies while coordinating testing activities across projects and service delivery. You will work closely with engineering, delivery and stakeholder teams to ensure quality standards are met and maintained throughout the service ...

support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation’s IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems … networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable ...