Lead Data Analyst
Stoke-On-Trent, England, United Kingdom
ISS Facility Services UK
As the Lead Data Analyst, you'll play a crucial role in supporting the Service Delivery Manager and contributing to the successful delivery of the entire service. Your primary objective will be to gather, analyse, and interpret data related to critical performance metrics across various operational areas … making, enhance operational efficiency, optimise supplier management, improve helpdesk performance, and streamline communication channels within the organisation. Your contributions will be instrumental in achieving service level goals, performance targets, and deadlines. What You’ll Be Doing Achieve contractual and business KPI’s and targets Follow procedures to identify the more »
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