Services Delivery Jobs in Wales

You will be accountable for the following - -Managing, mentoring and coaching a team of Service Support Analysts to provide direction and structure to the ITIL life cycle and the part they play in it... -Implement incident management processes which include incident detection and recording, classification and initial support, investigation and...

The individual will retain ownership and accountability for delivery of the Customer Payments Management System (CPMS) Quality assurance and overall integrity of the project, focusing inwardly on the internal consistency of the MOT Programme... Ensuring that the delivery of new products or services from the projects is to the appropriate...

Reporting to the Test and Implementation Manager, you will create test specifications, execute test scripts, report results and escalate defects as appropriate. Responsibilities: *Co-ordinate the test strategy and plan with test supervisor/manager; *Set up test environments; *Execution and analysis of automated testing; *Assist with decision making based on...