1 to 25 of 33 Service Delivery Jobs in Wales

Cardiff3243Panasonic Connect Europe | As soon as possibleWe are hiring a Service Delivery Professional to join our talented and highly motivated team within Panasonic Connect Toughbook UK. This is a hands-on, fast-paced role ideal for someone who is passionate about customers technical products such as our Toughbook … service delivery behind them. Along with this you will bring a solid foundation of project Service level agreements and driving continual service improvement to support our robust products built for demanding environments. Role Overview The Service Delivery Professional will be part of the Managed ...

passionate about delivering outstanding IT services and building strong client relationships? Do you have experience managing service delivery in a fast-paced environment? Can you drive service excellence, ensuring that client expectations are not only met but exceeded? What you'll be doing: Responsibilities Service Management … Best Practices: Ensure best practice, ITIL v4-aligned service delivery through ownership of ITIL processes. Oversee every element of service delivery for clients from onboarding to end-of-life management. Champion a "client-first" approach across the service management function. Client Relationship & Retention ...

Service Delivery Lead Up to £43,000 Swansea/Hybrid working CPS Group are working with a well-established and growing organisation looking to appoint a Service Delivery Lead to support the successful delivery of a range of programmes, projects and events. This … varied role that would suit someone with a strong background in project coordination, programme delivery or service delivery who enjoys taking ownership, working with multiple stakeholders and keeping complex projects moving in the right direction. You'll work across multiple programmes simultaneously, helping to coordinate delivery ...

Service Delivery Manager Remote (UK only) £60-65,000 Looking for a role where what you’re working on will make a positive impact on people’s lives? I’m helping a non-profit who combat loneliness and improve mental health for elderly and vulnerable people to scale … team with a Service Delivery Manager. About the role: To begin with, you will be firefighting then once the chaos settles; you will be looking at processes, KPIs, SLAs and documentation (there is no Level 2 support involved with this role), You’ll line manage a Service ...

supply chain partner to Data Center Operations, Regional COOs, and site operating teams, enabling reliable, secure, and cost-efficient operations through supplier frameworks, service agreements, regional execution plans, and performance governance.The Director is accountable for EMEA execution of maintenance, service delivery, security, spares, asset lifecycle, issue resolution … data center operating services supporting regional operations teams.* Primary stakeholder interface with Data Center Operations, Regional COOs, and site leadership.* Ownership of EMEA regional service contracts and execution plans, including: maintenance (R&M and PM), facilities management, security services.* Governance of supplier performance frameworks, including QBRs, SBRs ...

Title: Service Operations Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Permanent, Full time Working Hours: Monday to Friday, 9:00am to 5:30pm (flexible hours between 8:00am and 6:00pm) This is a leadership role for someone who can build brilliant teams, bring structure … fast-moving service environment, and still understand the technology well enough to challenge decisions, support escalations, and drive meaningful improvement. If you are a people-first leader with a strong technical grounding and the ambition to help shape a growing MSP, this role gives you the platform to make ...

being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.The teamGlobal CoRe is a shared service within Deloitte Global, providing fundamental services to Deloitte People around the world: Knowledge Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. … deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. ...

solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics … administration of Customs and Excise duties. This is an exciting role as a key member of the delivery team, collaborating with partners throughout the full delivery lifecycle to ensure delivery and support of highest-quality software products. Our developers work closely with business analysts, testers and product ...

What you will do The Service Reliability Engineer is accountable for improving the reliability, observability and operational resilience of cloud-hosted services. The role focuses on monitoring, early issue identification, cloud engineering and automation, using tools and practices such as Bicep, Azure DevOps, GitHub and Ansible to support consistent … repeatable and well-governed service operation. Monitoring, observability and alerting across cloud infrastructure, platform services and supported application environments; Cloud engineering and automation, including Infrastructure as Code, deployment pipelines, configuration management and standards-led delivery; and Promoting service resiliency through proactive issue identification, operational insight, automation ...

What you will do The Service Reliability Engineer is accountable for improving the reliability, observability and operational resilience of cloud-hosted services. The role focuses on monitoring, early issue identification, cloud engineering and automation, using tools and practices such as Bicep, Azure DevOps, GitHub and Ansible to support consistent … repeatable and well-governed service operation. Monitoring, observability and alerting across cloud infrastructure, platform services and supported application environments; Cloud engineering and automation, including Infrastructure as Code, deployment pipelines, configuration management and standards-led delivery; and Promoting service resiliency through proactive issue identification, operational insight, automation ...

Insight & Data Services department), responsible for leading the team that develops and maintains the local data warehouse and data acquisition solutions and supports delivery of the National Data Resource (NDR). Be responsible for the architectural design, development and management of the local data warehouse environment used for data … analytics, publishing and reporting, and responsible for the delivery of WAST data and information into the NDR to support agreed strategic plans. Be an NHS data specialist, with hand-on expertise and knowledge encompassing the extensive range of operational, clinical, managerial and Government performance datasets and national submissions. Work ...

including the enhancement of management and leadership capabilities. The successful candidate will be responsible for the direct line management of staff, contributing to both service delivery and team development within the Directorate. Main duties of the job We are looking for an experienced and motivated Data Manager … accurate, reliable and meaningful information. This is an exciting opportunity to work closely with clinicians, managers and multidisciplinary teams to ensure that data supports service delivery, improvement and decision-making across the Directorate. The successful candidate will be responsible for ensuring that all clinical data sources, data collection ...

agree and support their data and reporting requirements. Work collaboratively with the National Data Resource Programme to identify areas of commonality and alignment of service provision Ensure that procedures and protocols are complied with, particularly around information governance, data protection and use of patient-identifiable information. Enable communication, planning … interpretation of highly complex facts, figures and situations which require the analysis, interpretation and comparison of a range of options for the purpose of service planning and delivery. Create reports from internal and external sources, that allow evaluation of Information Services plans and services. In-depth knowledge and experience ...

agree and support their data and reporting requirements. Work collaboratively with the National Data Resource Programme to identify areas of commonality and alignment of service provision Ensure that procedures and protocols are complied with, particularly around information governance, data protection and use of patient-identifiable information. Enable communication, planning … interpretation of highly complex facts, figures and situations which require the analysis, interpretation and comparison of a range of options for the purpose of service planning and delivery. Create reports from internal and external sources, that allow evaluation of Information Services plans and services. In-depth knowledge and experience ...

agree and support their data and reporting requirements. Work collaboratively with the National Data Resource Programme to identify areas of commonality and alignment of service provision Ensure that procedures and protocols are complied with, particularly around information governance, data protection and use of patient-identifiable information. Enable communication, planning … interpretation of highly complex facts, figures and situations which require the analysis, interpretation and comparison of a range of options for the purpose of service planning and delivery. Create reports from internal and external sources, that allow evaluation of Information Services plans and services. In-depth knowledge and experience ...

visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts … relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements ...

line application support, taking ownership of more complex and escalated technical issues through investigation, root-cause analysis and resolution. You'll work closely with Service Delivery and Engineering teams, helping ensure customer issues are resolved effectively while also improving processes, documentation and automation across the support function. What … issues Using SQL to investigate databases, troubleshoot problems and correct data issues Writing and maintaining scripts to automate repetitive support tasks Working closely with Service Delivery and Engineering teams Managing and tracking incidents through an issue management platform Identifying critical issues and escalating where appropriate Mentoring and supporting ...

technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

function, ensuring it delivers measurable business value. Responsible for leading the Systems team, collaborating with key stakeholders and third-party suppliers to maintain high service standards while driving technology initiatives that support the organisation's strategic objectives. Technology Operations & Service Management Oversee and directly manage a broad portfolio … reporting platforms (Microsoft Fabric and Power BI), and Azure DevOps environments. Collaborate with strategic IT partners and third-party providers to ensure the effective delivery and ongoing management of infrastructure, end-user computing, networking services, enterprise applications, and digital platforms. User Support & Service Delivery Ensure the delivery ...

This is a hands-on technical leadership role, combining deep expertise in Microsoft 365, Azure, security, and infrastructure with responsibility for strategy, governance, and service delivery. The position plays a key role in modernising the workplace, enhancing security posture, and driving automatic and data governance across the organisation.WHAT … OperationsProvide 3rd line support and escalation.Oversee system upgrades, patching, and maintenance.Maintain clear and accurate technical documentation.Ensure successful transition of projects into operational support. Project Delivery & Service ImprovementLead full lifecycle delivery: Discovery Design Build Test Deploy.Ensure quality, risk management, and timely delivery.Drive standardisation, automation (e.g., PowerShell), and continuous ...

This is a hands-on technical leadership role, combining deep expertise in Microsoft 365, Azure, security, and infrastructure with responsibility for strategy, governance, and service delivery. The position plays a key role in modernising the workplace, enhancing security posture, and driving automatic and data governance across the organisation. WHAT … support and escalation. Oversee system upgrades, patching, and maintenance. Maintain clear and accurate technical documentation. Ensure successful transition of projects into operational support. Project Delivery & Service ImprovementLead full lifecycle delivery: Discovery Design Build Test Deploy. Ensure quality, risk management, and timely delivery. Drive standardisation, automation (e.g., PowerShell ...

covers internal and external clients and requires working closely with other departments such as our customers SPOCs, Airbus Design and Implementation Engineering, Network Operations, Service Delivery and Service Design Teams. Airbus Protect is looking for someone with 0-2 years of experience in a Cyber Analyst role. … privileged partner, but also to external clients. With over 1,700 experienced professionals based in France, UK and Germany, we service large-scale contracts with companies such as critical infrastructures (CNI), other industries and public institutions. Our positioning and strategy enable us to meet the highest standards ...

Space is looking for a IT- SAP/ERP Finance & Controlling senior specialist to reinforce its internal SAP team. You will contribute to the service delivery by the ERP Delivery Center, covering all of our Airbus Defence and Space ERP platforms including the French national platform. Inside … develop/modify the ABAP code to be adjusted to the new requirements. **ABOUT YOU** Experienced on SAP FICO domain Be fully customer and delivery oriented. *Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions.** **HOW WE CAN SUPPORT YOU** Many ...

diagnosing and resolving 2nd/3rd line support incidents Carrying out root cause analysis and implementing long-term solutions Working closely with Engineering and Service Delivery teams Writing and maintaining automation scripts Supporting and mentoring junior team members Maintaining technical documentation and knowledge base articles What ...

narrative: Develop and refine messaging, value propositions, and category POVs that support Deloitte’s tech-led market position and Global Tax & Legal’s evolving service delivery model.Build branding guidelines for products, platforms and solutions: Develop and evolve a strategic playbook for GT&L product, platform and solution branding ...