Jobs 1 to 10 of 10

Customer Services Manager

Newport, Gwent -
SCC
Proactively proposing and delivering service improvement plans, in order to add value to the customer base and play a part in delivering departmental service improvement plans * Working with the head of service delivery to understand the wider IT service issues facing our customers and proposing appropriate service solutions which add...
Posted: 26 days ago

Service Delivery Manager

Newport, Gwent -
NES IT
Must have come from a Technical/Infrastructure background Must have a solid career background... Measuring, Tracking and reporting on Customer Satisfaction, including resulting Service Improvement activity... Candidate must be eligible to work in the UK Service Delivery Manager Established in 1978, NES Global Talent provides a complete range of contract...
Posted: 4 days ago

Systems Assistant, Permanent, Full Time, Band A Ref: 15 810

Cardiff, South Glamorgan -
Big Lottery Fund
You will provide high quality and accessible service and effective incident management... - Receive and Log calls on behalf of customers using our IT Service management tool ensuring accurate data entry. - Deal with day-to-day issues surrounding IT service delivery including providing end-user help and support services. This will...
Salary: From £15,316 to £21,158 per annum
Posted: 5 days ago

Head of IT

Swansea -
CPS Group
Key Responsibilities include : Conducting periodical reviews of local and wide area networks (LAN/WAN), wireless networking, servers, virtualisation, databases, storage and backups, security, firewalls, end user computing, remote working, printing, and telephony (mobile and fixed) Developing and managing IT service delivery processes to include service level management and reporting. Change...
Salary: £45k - 55k per year + Excellent Benefits
Posted: 26 days ago

Service Design Analyst

Bridgend, Mid Glamorgan -
CGI
A development role working within the Bid Support and Solution Assurance (BSSA) team of Global Infrastructure Services (GIS) UK. Exposed to all the areas of GIS Pre-Sales you will be developed on the job and through a formal training plan. The aim, to become a junior member, of one...
Salary: £18000 - £19000 per annum + excellent benefits
Posted: 3 days ago

Technical Analyst

Bridgend, Mid Glamorgan -
CGI
The Application Delivery Centre is looking for various candidates that have skills in the following technical areas SQL, .NET, JAVA... ***Essential Technical Skills Required*** SQL (SQL Server or Oracle PL/SQL) .NET (ASP, MVC) or JAVA / JEE. *** Desirable Skills Required*** Experience of working in a development/support role; Experience of...
Salary: £27000 - £32000 per annum + Benefits
Posted: 18 days ago

Change Coordinator

Bridgend, Mid Glamorgan -
CGI
Controlling the Change Management System & underpinning the Change Management process are the Change Coordinators. This team provides control & quality assurance on all changes within the system. The position reports to the Service Management, Change Management Discipline Manager... Closure and Evaluation - When the Change Deployment Team has successfully implemented and sign...
Salary: £15,000 - £15,500 per annum + Benefits
Posted: 18 days ago

Cloud Technical Delivery Lead - Web Ops

South Wales -
People Source Consulting
I am urgently seeking a Cloud Technical Delivery Lead - ITIL, Web Ops for a role in the South Wales. The customer focused, dynamic and energetic Cloud Technical Delivery Lead - ITIL, Web Ops who will be responsible for providing technical leadership in design and delivery of cloud based Web Ops solutions...
Rate: £350 - £450 per day
Posted: 3 days ago

Head of ICT & Broadcasting

Cardiff, South Glamorgan -
National Assembly for Wales
Security Clearance: This position has been assessed as requiring an ‘SC’ level of security vetting... Lead the ICT and Broadcasting service to ensure the development and implementation of robust operational, governance and risk management processes and reporting, that reflect current best practice and deliver value for money... infrastructure); The ability...
Salary: Executive Band 1(Grade 6)
Posted: 18 days ago

Partner Value Manager, UK

Cardiff, South Glamorgan -
Intapeople
Their on-demand platform utilizes software-as-a-service (SaaS) to provide their customers with the easiest way to secure their networks and comply with policies and regulations... This role is charged with playing a pivotal responsibility to managing a partner's service delivery experience, with the goal of utilizing...
Salary: £40000 - £50000 per annum
Posted: 4 days ago