Jobs 1 to 3 of 3

Service Desk Analyst

Hampshire -
Hays IT - Uk Posting account
You will providing comprehensive 1st line support to internal employees, with responsibilities to include answering calls and processing incidents logged through a self-service portal, providing incident management and advising customers on how to proceed, and escalating to 2nd and 3rd line teams where appropriate... An analytic and problem solving...
Salary: £12.00 - £14.00 per annum + DOE
Posted: 20 days ago

Technical Service Desk Analyst 1st Line

Portsmouth, Hampshire -
Ping IT Recruitment ltd
Security Clearance will be required... You will perform typical 1 st line support duties and responsibilities ensuring strict SLA’a and KPI’s are adhered to. Essential Skills: - Technical Service Desk experience in a complex IT support environment that is customer focused - Ability to identify and solve calls at technical...
Salary: From £21,000 to £24,000 per annum
Posted: 3 days ago

IT Service Desk Analyst

Basingstoke, Hampshire -
Key responsibilities include: * To act as a single point of contact for all IT issues and requests via telephone, email, InfoPath and walk-in. * Escalation to the IT Support Supervisor any tickets that are close to their SLA or are not able to be resolved. * To ensure that all calls...
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 3 days ago