Jobs 1 to 3 of 3

Service desk Analyst

Glasgow -
Hays IT - Uk Posting account
Duties include: -Handle and record all service requests via telephone, e-mail and web interface -Initial assessment of service request and attempt at resolution and/or escalations to second line or third party support, based on agreed service levels -Monitor and escalate, as required, all service requests according to agreed...
Salary: £75.00 - £85.00 per annum
Posted: 23 days ago

IT Service Desk Analyst - 1st Line Support

Dundee -
Cathcart Associates
IT Support Engineer / 1st Line Support / 2nd Line Support / Desktop Support / IT Helpdesk / IT Service Desk / Windows 7 / Active Directory / Exchange / Contract / Dundee... You must be comfortable working towards SLA's and providing excellent customer service... Key Skills and Experience: ** Windows desktop operating systems Windows 7/8. ** Good knowledge of...
Posted: 11 days ago

Application Support / Service Desk Analyst- Excellent Package

Edinburgh -
Cathcart Associates
Application Support / Service Desk Analyst x6- £20k-32k-DOE + Benefits (Nightshift) Application Support / 1st Line Support / SQL / Oracle / Application Service Desk Analyst / Helpdesk Analyst / 1st Line Application Support / Service Desk / Graduate... A number of employee's going in a junior levels have been given the opportunity to become a seasoned...
Salary: £20000 - £32000 per annum + Solid Benefits Package
Posted: 9 days ago