Service Desk Analyst Jobs in the East Midlands
Jobs 1 to 6 of 6
Derby, Derbyshire -
Our client, a large financial institution based in Kegworth, are looking for a number of Service Desk Analysts to form a new team to help support customers during a number of system migrations. This role is expected to be a long term opportunity and will involve: - troubleshooting hardware and software...
Rate: £100.00 - £120.00 per dayPosted: Yesterday
Capita - ITIN
Ensure Service Level Agreements (SLAs), Service Measures (SMs), Operational Level Agreements (OLAs) and Key Performance Indicators (KPIs) are met... Ensure that all cases owned are resolved in accordance with the SLA... So seeking applicants with the following experience and skills: Background in Service Desk, Customer Service or Service Management environments.....
Salary: £16000 - £18000 per annum + BenefitsPosted: 13 days ago
Candidates with 1st LINE / SUPPORT / SERVICE DESK / ITIL... It is paramount that you keep the customer involved through the process and ensure that all faults are resolved within defined SLA's. Strong communication and analytical skills are a must and you must be able to work well under pressure... Strong...
Salary: £18000 - £22000 per annumPosted: 4 days ago
Global Technology Solutions Ltd
An exciting opportunity has arisen for a SC Cleared 1st Line Support/Service Desk Analyst to join a fast growing company based in Northampton... MUST BE SC CLEARED TO BE CONSIDERED FOR THIS ROLE AS IT IS AN URGENT REQUIREMENT... *Working knowledge of Microsoft Operating Systems and Microsoft Office... *Analytical...
Rate: £18.52 per hourPosted: 4 days ago
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Responsibilities include: Respond to incoming requests, via a variety of media, against...
Salary: £16000 - £18000 per annum + BenefitsPosted: 17 hours ago
Leicester, Leicestershire -
Blues Point Ltd
Required Skills. - 3 years’ experience in a Service Desk/Support environment. - ITIL framework. - Wintel IT infrastructure. - IT Applications. - Customer Service. Desired Skills. ITIL service delivery foundation level qualification (practitioner level desirable) About the role. - This is a shift patterned role on a 6 week rota, with one week expecting you...
Salary: Up to £25,000 per annum + pension, healthcare, bonus, shift allowance,Posted: 6 days ago