ServiceDeskEngineer Do you want to work for a world class sports team as they embark on a very exciting journey? A brand new and exciting role has arisen for a ServiceDeskEngineer to join a globally recognised sports team from their … United Kingdom hub based from Milton Keynes. As the ServiceDeskEngineer you will be helping to support and grow out their Technology hub as they enter a very exciting period of transformation. You will be expected to have 3-4 years’ experience of Windows Server, Office … and CISCO. This is a brilliant opportunity for a ServiceDeskEngineer to learn a wide range of new skills and technologies that are only specific to the field that this sports team are part of. As the ServiceDeskEngineer, you will help more »
York, Yorkshire, United Kingdom Hybrid / WFH Options
Certus Recruitment Group
ServiceDeskEngineer York 23-25k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have … an immediate and exciting opening for a ServiceDeskEngineer to be based near York. ServiceDeskEngineer rewards: Competitive starting salary of 23-25k per annum Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement 3 weeks WFH and … Week in-office per month (after training) ServiceDeskEngineer responsibilities: Provide technical support on a rota basis with current ServiceDesk operations between 07:00 - 18:00 Monday-Friday Provide Licensing and Cloud Provisioning Provide excellent customer service via the telephone, ticketing system more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Searchability (UK) Ltd
ServiceDeskEngineer We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry. Salary up to £23,000 + shift allowance + benefits Stoke office, full onsite requirement … with allocated shift pattern ServiceDesk, first line support, service management, PC, Software ServiceDeskEngineer Overview: As a servicedeskengineer, you will ensure that our employees have sufficient equipment and resources to perform their roles. You will be making … the 2nd and 3rd line teams to gain the fastest resolutions. You will be providing remote support and fixes You will need for the ServiceDeskEngineer Position: Commercial experience working in a service management function. Self-managed with ability to work unsupervised. Concise written and more »
Role: ServiceDeskEngineer Salary range: £DOE Hours: 35 hours per week Location: London What will you be doing as a ServiceDeskEngineer? Contributing to the provision of Information Systems (IS) solutions and services aligned with functional business objectives, IS best practices, and … established professional standards. Collaborating efficiently with other teams and departments to ensure the effective delivery of services and business solutions. Supporting the ServiceDesk team in the maintenance, enhancement, and user support of current IT systems, with a particular emphasis on users' desktop environments. Aiding the ServiceDesk team in the configuration and rollout of new IT systems. Documenting all activities performed on the helpdesk system. Responsibilities as a ServiceDeskEngineer? Installing and configuring hardware, operating systems, and applications as instructed. Assisting in the utilization and maintenance of corporate security systems. more »
ServiceDeskEngineer (1st line) Oxford - Onsite Up to £26k + Benefits Join a multiple award winning Microsoft Solutions Partners who have gained credible praise for their commitment to customer satisfaction across the UK. As a personable and dynamic ServicedeskEngineer you will … be based on site in Oxford, providing top-notch 1st/2nd line support and contributing to the success of the service delivery team. As the successful ServiceDeskEngineer you will have: Experience as a ServiceDesk engineer (1st/2nd line level) supporting SMEs. … of Raid configurations, iLO, on servers. Active Directory configure new users, new OUs, configure sites and services, resolve issues. DNS Firewalls As the successful ServiceDeskEngineer you will be responsible for: Provide technical software, hardware and network problem resolution onsite to client. Performing problem diagnosis and more »
ServiceDeskEngineer Opportunity for a ServiceDeskEngineer to join a rapidly growing business in their Durham office. Salary between £23.500-£26,000 depending on experience plus benefits! Apply online or contact Nathan Finlay via/07719051887 Who we are: We look to … up to date technology to businesses to help them with their goals and achieve new heights with bespoke strategies. We're looking for a servicedeskengineer who is passionate about technology with a customer focused attitude. Benefits: Flexible working Private medical care. Unlimited holidays. Electric vehicle … salary sacrifice scheme. Competitive salary. Progression and development opportunities. What will you be doing? As a servicedeskengineer you will be responsible for solutions for our extensive client base and newer members of the internal team. You will be eager to learn and add to current more »
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2nd Line ServiceDeskEngineer Glasgow/Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line ServiceDeskEngineer to join their team. As a 2nd Line ServiceDeskEngineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining servicedesk responsibilities with on-site break … fix support for our valued clients. Day-to-Day: Respond to escalated servicedesk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the servicedesk team to resolve complex technical challenges. Contribute to more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
ServiceDesk Analyst Clearance: High level of Security Clearance (DV) Location: On-site (Huntingdon, Cambridgeshire) UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams in the UK to … guide the way we do business. https://www.leidos.com/company/global/uk-europe Leidos Innovations UK Ltd is seeking a ServiceDesk Analyst to join the service operations team to support systems within the Defence Intelligence. This role offers a highly skilled and … motivated person an exciting opportunity to join the Defence Intelligence Service Operations Team during a time of major change and technology advancements. Are you ready for your next challenge? We are looking for a highly capable servicedesk analyst to assess and optimise the performance of our more »
ServiceDeskEngineer (2nd line Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office 365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As … a ServiceDeskEngineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line team. Some of … ll be based full time in the Epsom office (with flexibility around start and finish times). Requirements: You have experience working in a servicedesk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Active Directory and Microsoft Exchange You have more »
ServiceDeskEngineer The ServiceDeskEngineer role is critical to ensure the effective and continuous provision of servicedesk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will … work with the Lifecycle Coordinator(s) and ServiceDesk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work … verbal communication is professional and meets our standards. Ensure appropriate adherence to performance targets including KPIs and SLAs. Build excellent working relationships within the ServiceDesk team(s), with other teams within the Managed Services Department, as well as within the wider organisation. Work with Team Managers, Team more »
2nd Line ServiceDeskEngineer Edinburgh/Onsite £25,000 - £35,000 Our client is actively seeking a skilled 2nd Line ServiceDeskEngineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the … heart of Edinburgh, known for their unwavering commitment to technical innovation. As a 2nd Line ServiceDeskEngineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to escalated servicedesk … on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collaborate seamlessly with the servicedesk team to overcome complex technical challenges. Contribute to the development of the technical documentation. Tech Stack: Active Directory Office 365 Windows Server more »
Senior ServiceDeskEngineer Location: Reading, Berkshire and Field based - Customer sites are based in London – (London Victoria/Tottenham court road) and (Luton/Leeds) Monday to Friday - Office Hours WHY ULTIMA For over 30 years, Ultima has been at the heart of the UKs IT … living so you can enjoy life as much as you enjoy working for Ultima and our customers. KEY ACCOUNTABILITIES/ROLE PURPOSE The Senior ServiceDesk Engineers principle role will be to provide remote 1st Line and desk side support for our ServiceDesk Customers. … As a Senior ServiceDeskEngineer you will set the highest of standards on professionalism and efficient service to each and every customer in line with policies and procedures, ensuring that the customer’s needs are being responded to and escalated in a timely manner. MAIN more »
Whitley Bay, Northumberland, North East, United Kingdom
Searchability (UK) Ltd
Senior ServiceDeskEngineer Opportunity for a Senior ServiceDeskEngineer to join an exciting growing Managed Service Provider in North Shields. Salary between £26,000-£32,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via/07719051887 Who … we are: We are an industry leading service provider going through a period of growth. We manage a nation wide client base and we pride ourselves on providing the highest level of service to our clients. Within this growth phase we're looking for an individual with shared … plus bank holidays and your birthday off! A bi-annual bonus scheme. Private medical care. Competitive salary. What will you be doing? The Senior ServiceDeskEngineer will be joining a team adding the value of their technical skills supporting complex queries. You will help others around more »
Elstree, Borehamwood, Hertfordshire, United Kingdom
Interaction Recruitment
Job Description: Senior servicedeskengineer (MSP) Location: Borehamwood Hours: Mon Fri – 8-5pm Duration: Permanent Salary: 40-50k DOE Role Description This is a full-time on-site role located in Borehamwood for a senior ServiceDeskEngineer (MSP). As … part of the servicedesk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line ServiceDesk Engineers. You will work with a variety of technologies and join our friendly, supportive team … as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor’s degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking more »
Borehamwood, Hertfordshire, South East, United Kingdom
Interaction - Letchworth
Job Description: Senior servicedeskengineer (MSP) Location: Borehamwood Hours: Mon Fri – 8-5pm Duration: Permanent Salary: 40-50k DOE Role Description This is a full-time on-site role located in Borehamwood for a senior ServiceDeskEngineer (MSP). As … part of the servicedesk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line ServiceDesk Engineers. You will work with a variety of technologies and join our friendly, supportive team … as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor's degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking more »
ServiceDeskEngineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to … a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the servicedeskengineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior ServiceDesk & End-User Compute Engineer who has a broad background supporting … Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft more »
Senior ServiceDeskEngineer - London Contract - Initial 6 months On Site One of the largest global broking firms in London is hiring a Team Leader for the ServiceDesk supporting staff globally both face to face and remotely. You will primarily be working from the … and mentoring through leading by example. This is a second/third line position where you will be expected to bridge the gap between servicedesk and infrastructure. As a senior member of the team, you will maintain the team rota, report and maintain KPIs for servicedesk, enhance and develop policies, procedures and documentation. We are looking for indepth experience in Server Administration, Microsoft, Citirix, Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional servicedesk environment more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
BeTechnology Group
ServiceDeskEngineer -Leeds - £30,000 (Hybrid - after probation) My client is seeking a ServiceDeskEngineer (1st/2nd Line Support) to join their team, offering an excellent opportunity for professional growth and development within a dynamic global company. As a key member … we encourage you to apply and be a part of this incredible opportunity! Benefits: Annual Leave 21 days rising to 25 with length of service + bank holidays Hybrid working (4 days in office/1 from home) Private Healthcare Generous company pension Training and development Employee Discounts Expensed … The ideal candidate will have/be able to: Previous Helpdesk Experience (Telephone/Email/Face-to-Face Support) Strong customer/client service Great written and communication skills Hardware Setups - Laptops, PCs, Macs and Mobiles for End Users Proficient with Windows 10/11 Basic Networking Knowledge more »
Employment Type: Permanent
Salary: £28000 - £30000/annum Healthcare, Holidays, Training
ServiceDeskEngineer Up to £33,000 plus excellent benefits Central Milton Keynes, office based. Working Hours: Rotation of 8am-4pm and 2pm-10pm or 8am-5pm ONLY As ServiceDeskEngineer, you will be part of our clients UK Technical Services Team and … will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies within contracted SLA's. You will be responding to variety of customer and internal incidents and service requests across Storage, Network, Virtualisation, Back, DR and Microsoft technologies. You … must have the ability to communicate effectively with clients and manage technical queries in line with the customer. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and more »
ServiceDeskEngineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced ServiceDesk Engineers to join a team with a genuine passion for technology. The Role As a ServiceDeskEngineer, you … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working more »
ServiceDeskEngineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced ServiceDesk Engineers to join a team with a genuine passion for technology. The Role As a ServiceDeskEngineer, you … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working more »
ServiceDeskEngineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced ServiceDesk Engineers to join a team with a genuine passion for technology. The Role As a ServiceDeskEngineer, you … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working more »
ServiceDeskEngineer Are you ready to embark on an exhilarating journey in the world of IT support? Look no further! With over 25 years of unparalleled expertise in our sector, our company is one of the main leaders in an ever growing industry. We're seeking … a passionate and dedicated ServiceDeskEngineer to join our team and elevate our commitment to excellence! The Benefits We Offer A competitive salary starting at £25,000 with shift allowance and further benefits 25 days annual holiday, bank holidays and birthday off Development through the company … scheme Income protection and life assurance policies Tax free childcare scheme and eye care for staff Company pension Key Responsibilities As part of our servicedesk you will be our first line of response, liaising with our staff to ensure that they have the support needed to assist more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
This is a home based role where you twill report in to the servicedesk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. You will travel … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced ServiceDeskEngineer with experience of the educational environment. Your role as ServiceDeskEngineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »
Support Engineer - ServiceDesk GBP30,000 - GBP33,000 Bromley An opportunity has arisen for a ServiceDeskEngineer to join an expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology … Building and configuration of Laptops, MACs and PCs to required and standardised setups and procedures · Answering telephone calls from customers promptly with excellent customer Service skills in a positive, can-do, customer focused manner at all times. · Recording, managing and closing support calls to ensure quick valid response and … resolution, and prevent non-compliance to Service Level Agreements (SLAs) in line with ITIL defined processes · Visiting Customer sites, for regular visits, ad-hoc requests, proactive visits, desk-side support or projects, as required. · Deliver outstanding customer service, perception and satisfaction to all customers, at all times more »