Jobs 1 to 9 of 9

SDM, Service desk manager, customer service, client facing, IT

London -
Mortimer Spinks
This is the perfect opportunity to join an innovative & forward thinking environment. If you have experience of being a service desk manager and have been responsible for complete customer care including the service desk then you will be perfect for this role. The ideal candidate will have experience of: *Working...
Salary: £35000 - £40000 per annum + Benefits
Posted: 3 days ago

Service Desk Manager

London -
Addition Solutions
We are recruiting for a leading government organisation who are going through a large scale technology transformation and due to this are recruiting for a Service Desk Manager to join them immediately. Your key responsibility is to manage a large Service Desk (onsite and remote) which forms a large virtual...
Salary: From £46,000 to £60,000 per annum Usual company bens
Posted: 19 days ago

Service Desk Manager /Team Leader

City, London -
Annapurna
Are you a bright, ambitious Service Desk Manager / Team Leader ready for your next challenge? Our client, a leading UK IT consultancy are looking for a Service Desk Manager / Team Leader to lead a 2nd/3rd line support team and service desk, supporting a variety of software, hardware and communications...
Rate: £300 - £350 per day
Posted: 5 days ago

Service Desk Manager - ITIL

London -
Harvey Nash plc
As the Windows, AD, Team Management, Supplier Management, Continual Service Improvement, ITIL Service Desk Manager your main responsibilities will include: * Managing the performance and workload of technicians. * Managing the 3rd party supplier relationship and delivery of SLA's... Your skillset and attributes will include some or all of the following: *...
Salary: £35000 - £40000 per annum
Posted: 5 days ago

Service Desk Manager - URGENT

London -
Harvey Nash plc
As the ITIL, Staff Management, Relationship Management, Service Improvement, Windows Service Desk Manager your main responsibilities will include: managing the workload of your team, closing all tickets within agreed SLA's; managing 3rd party supplier relationships; performance development of your team; proactively spotting and researching opportunities to improve systems and...
Posted: 6 days ago

Service Desk Manager

Croydon, Surrey -
Coal IT Services
It will also act as a key member of the global service delivery leadership team. This position would suit a customer focused delivery manager with keen process management skills and experience in running a service desk supporting 10000+ business users of IT... - Oversees the general health of services delivered to...
Salary: From £50,000 to £60,000 per annum depending on experience
Posted: 2 days ago

Service Delivery / Desk Manager - Urgent

London -
Etech Partners
Adherence to ITIL best practice processes. Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes. Manage the change control board. Conduct root cause analysis. Define and implement SLAs/OLAs and performance metrics... IT service management standard frameworks and methodologies (such as ITIL) A proven ability...
Salary: From £50,000 to £55,000 per annum To £55K + Bens
Posted: 3 days ago

Service Desk Manager/ Helpdesk Manager

South West London -
Commensus
Strong Windows desktop and server skills are required and you will need to be highly competent with MS Exchange and Active Directory. Comprehensive MS Office support skills are a given... Ensure development of and team adherence to processes and policies: ITIL, Incident Management, Problem Management, Service Desk Management, Change Management,...
Salary: Competitive salary & benefits
Posted: 16 days ago

Service Desk Analyst/Manager

London -
Talent Spa
Responsibilities; Supporting customers/users with reported incidents and providing remote support. Building the service desk including implementing your own processes and procedures. Managing workload via ticketing system and prioritising reported incidents. Researching technical solutions and thinking outside the box to resolve issues/incidents. Engaging contractors and managing the delivery of...
Salary: £25k - 35k per year
Posted: 6 days ago