Service Desk Manager Jobs in London
Jobs 1 to 4 of 4
City, London -
Our client a leading FTSE250 technology driven organisation in central London are seeking to hire an experienced Service Desk Manager serving there UK and Global offices. The successful Service Desk Manager will take ownership of the Service Desk Function which includes ensuring first calls customer service within the business and...
Salary: £45000.00 - £55000.00 per annum + bonus and benefitsPosted: Yesterday
City, London -
Harvey Nash plc
The Service Desk manager will be responsible for the successful improvement and development of the fast paced 24x7 service desk team. The successful candidate will have direct line management of 12 analysts and will ensure the smooth running of high quality services across all global locations... * Experience working within a...
Salary: £45000 - £50000 per annumPosted: 10 hours ago
West London -
Experience Required: *Service Desk specialist with experience in ITSM and ITILv3. *Successfully managed a 24x7 Service Desk team... *Candidates must have experience of working in a 24x7 E-Commerce business or industry... *Adhere to ITIL best practices for incident, change, problem, configuration and knowledge management... *Develop and maintain total quality...
Salary: £55000 - £60000 per annum + Bonus + BenefitsPosted: 2 hours ago
Information Technology Services
Responsibilities include: - Service Desk Management (offering both remote and deskside support) - Incident Management and Coordination - Review and develop processes to reflect changing needs of the firm and to improve service delivery performance - Performance Management and Skills Development of team members - Coaching & Mentoring staff - Business Engagement; manage expectations and deal with...
Salary: £55k - 65k per year + BenefitsPosted: 5 days ago