Service Desk Manager Jobs in the South East

Whitstable, Kent. £30000 - £33000 + Benefits include, Childcare Vouchers, Share Ownership Plan, Share Save Scheme, Eye care. An opportunity has arisen for a proven Service Desk Manager to join our IT department. Working for a FTSE 100 company the successful candidate will be based at our Whitstable office managing a user...

Whitstable, Kent. £30000 - £33000 + Benefits. include, Childcare Vouchers, Share Ownership Plan, Share Save Scheme, Eye care. An opportunity has arisen for a proven Service Desk Manager to join our IT department. Working for a FTSE 100 company the successful candidate will be based at our Whitstable office managing a user...

Successful candidates will get the opportunity to managed a service desk of two, focusing on Service Desk performance and SLAs, procedures and policies, coupled with providing hands on support to the international user base. Key Responsibilities: * Tracking Service Desk performance - 1st line resolution, managing requests, ticket routing etc. * Assess and...