Jobs 1 to 2 of 2

Senior Service Desk Manager

Manage Service and Operational Level Agreements and report on KPIs to include review of current KPI strategies with a view to continuous improvement in these areas. Take overall responsibility for incident management and request fulfilment on the ITSD... 6+ years' experience managing a technical Service Desk within an ITIL environment (...
Bristol, Avon -
Salary: £45000 - £50000 per annum
Posted: 6 days ago

Service Desk Manager

As the team lead you will contribute to the creation and continual improvement of service desk documentation; such as processes, guides, FAQs, etc... Team player with strong interpersonal skills using a range of software, including Microsoft Office (Word, Excel, PowerPoint, Outlook) Confidence getting to grips with unfamiliar IT applications and...
Chippenham, Wiltshire -
Salary: £32000 per annum
Posted: 5 days ago