Jobs 1 to 9 of 9

Problem Manager

Coordinate and promote the effective functioning of problem management activities across all departments and investigate problems via root cause analysis and/or via proactive trend analysis and monitoring... Certification in and commitment to service management [problem management] best practice as defined by ITIL. Good analytical skills with a structured and...
Birmingham -
Ampersand Consulting
Salary: £50000 - £55000 per annum + Car and Benefits
Posted: 10 days ago

Support Analyst

This role comes about as the support team transition to formalised service management practices and adopts shift working... You will be in a cross functional team and suggest and implement solutions to support goals, suggest improvements to processes and maximise effective use of current software and follow IT procedures to...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £29432.55 - £31991.40 per annum
Posted: Yesterday

Servicedesk Analyst (Customer Service)

Key Tasks of the Servicedesk Analyst: Respond and log calls received in the Servicedesk mailbox in line with ITIL (Information Technology Infrastructure Library - IT Service Management) guidelines. Log and manage RFCs within the CRM system following current Edenhouse processes... Desired Skills and Experience for the Servicedesk Analyst: Competent user of...
Birmingham -
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 23 days ago

IT Business Relationship Manager

You will be tasked with demand management across Group IT, the subsequent transition of new services into BAU and on-going service management of live services. The Ideal candidate: Will also have a strong understanding of Service Delivery, including ITIL principles and ideally have experience within complex organisations and IT...
Birmingham, West Midlands (County) -
Monarch Recruitment
Salary: £70000 - £80000 per annum, Benefits Excellent benefits
Posted: Yesterday

Head of Business Engagement

We currently have an urgent requirement for a Head of Business Engagement to join a market leading company based just outside Birmingham. In return for your services you will have the chance to work in a fast paced and dynamic environment that is currently experiencing. Managing a team of up...
Birmingham, West Midlands (County) -
Monarch Recruitment
Salary: Competitive salary
Posted: 2 days ago

Network Operations Centre - Team Leader - NOC

Salesforce Service Management Tool, Orion Solarwinds and CCNA. £28,000pa to £30,000pa + Excellent Benefits Package. Do you. Excellent Customer service skills and strong team management skills? Are you personable and care about your staff development? Can you to prioritise & manage challenging and workload? Do you have previous experience within...
Birmingham, West Midlands (County) -
Experis Ltd
Salary: £28000.00 - £30000.00 per annum + Health & Pension
Posted: 6 days ago

ServiceNow Development Manager

Enjoys mentoring/coaching their team and build a career path for them... Is a developer at heart & thinks OO first... Is comfortable writing in many languages including Java, JavaScript, J2EE ie knows there is no perfect coding language. Can use Eclipse IDE, GIT, Maven, Ant, Jenkins, JSON, Jquery, CSS, HTML,...
Birmingham -
SCC
Posted: Yesterday

IT Support Technician

An opportunity has arisen for a Support Technician to join a busy and lively Operations team. This role comes about as the support team transition to formalised service management practices and adopts shift working. This is hands on role for someone who has a passion for customer service. To be...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £20035.00 per annum
Posted: Yesterday

Head of Technical Services

Our client is a market leader and household name within a dynamic and fast paced industry sector. They are currently looking for an experienced Head of Technical Services to lead a team of technical and non technical resources to continue to deliver an outstanding service to multiple business units across...
Birmingham, West Midlands (County) -
Sanderson
Salary: £65000 - £75000 per annum
Posted: Yesterday