Jobs 1 to 11 of 11

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £75,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: Yesterday

Incident and Problem Analyst - 6 Month Contract

Birmingham, West Midlands (County) -
Harvey Nash plc
A well-known brand in the Centre of Birmingham are looking for an experienced Incident and Problem Analyst to join a successful team ahead of a number of exciting integration and rollout projects. This is a 6 Month Contract engagement offering a competitive daily rate. The successful candidate will have...
Rate: £150 - £200 per day
Posted: 2 days ago

Infrastructure Design Authority (IDA) - Pre Sales

Birmingham, West Midlands (County) -
This role has SC clearance as mandatory due to the nature of the work... * Stakeholder Management... * UNIX... The candidate will have a working knowledge of ITIL, experience in an outsource environment (preferably in a technical & service management role) and experience of working in a bid environment using matrix management... At...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 4 days ago

ITSM/ Service Design Consultant (ITIL)

Birmingham, West Midlands (County) -
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 8 days ago

Datacentre Service Transition Manager/ Managed IT Services

Birmingham, West Midlands (County) -
Global Technology Solutions Ltd
For significant participation in the ongoing development and refinement of Transition Management processes and capabilities within Business Development is also part of this role... *The successful candidate will ideally hold a degree or diploma in a related business sector... business management/IT service management post encompassing transition management. *ISEB/Prince...
Salary: £60000 - £70000 per annum + car allowance + bonus + benefits
Posted: 5 days ago

Application Support & Development Analyst

Birmingham -
Interquest - ITQ Financial - Tunbridge Wells
Essential Skills and Experience: * Significant experience and demonstrated expertise in an application development and support role, with extensive technical analytical experience using knowledge of database systems, integration tools, reporting solutions, SQL, as well as service management best practices (ITIL). * Extensive experience of reporting technologies including SQL, SSRS, Crystal and Dashboard-...
Salary: £1 per annum + Competitive
Posted: 12 days ago

BAU Network Engineer

Birmingham, West Midlands (County) -
Aximis (West) Limited
We are seeking a Network & Security (BAU) Engineer for our highly successful client... Be responsible for platform and customer infrastructure in a monitoring, alerting, reporting an capacity planning ability. Provide analytical, performance, availability and trending reporting for internal and customer to use on a daily, weekly and monthly basis... Provide...
Salary: Up to £45K basic + Benefits
Posted: 5 days ago

Service Level Management Reporting Specialist ITIL

Birmingham, West Midlands (County) -
As the Reporting Specialist the successful candidate will play a prominent role in defining and executing reporting methods as well as managing performance metric development and support across the service management function. They will be required to drive multiple initiatives with differing scopes, areas of interaction and time-frames, and...
Salary: £45000 - £55000 per annum + Bonus & Benefits
Posted: 6 days ago

Solution Architect (End User Computing)

Birmingham, West Midlands (County) -
Adhering to CGI management framework guidelines and supporting GIS EUC review processes... Generating and owning EUC service improvements to increase the value BSSA adds to GIS UK, and CGI... Skilled and formally qualified in EUC technologies and architectures, including but not limited to: Virtual Desktop Infrastructure, SCCM, Terminal Services, Citrix...
Salary: £45000 - £55000 per annum + benefits
Posted: 9 days ago

Technical Project Analyst - Voice and Data

Birmingham, West Midlands (County) -
Service Management with major Service Providers... Desirable; - Voice experience - PBX/IPT/ Voice cloud services... Wireless. - Project Management Skills (Prince2/APM) - ITIL Certification. Technologies/Vendors; - MPLS Networking. - Fixed Line / Broadband / xG. - VPN Technology Site & Client. - Cisco Switches & Routers. - Cisco ASA Firewalls. - Cisco Wireless Products. - Checkpoint Firewalls. - Riverbed. - Solarwinds. - F5 - Firewall and...
Salary: £36000.00 - £40000.00 per annum
Posted: 5 days ago


Birmingham, West Midlands (County) -
Robert Walters
They now have a requirement for an experienced Network Project Manager to provide resolutions for high impact incidents and also lead the vendor management within SLA's... Service management with major service providers. Stakeholder management... 3rd party supplier management. NETWORK ANALYST - TECHNICAL REQUIREMENTS: Previous experience in the following: MPLS Networking...
Salary: £45000 per annum
Posted: 2 days ago