Jobs 1 to 13 of 13

Service Manager ( ITIL )

Birmingham, West Midlands (County) -
Monarch Recruitment
An opportunity has arisen for a market leading company that are searching for a Service Manager ( ITIL ) to join the team... The Service Request Manager is responsible for ensuring the Service Team are aligned and prioritised to meet SLA objectives and KPI targets for the ‘Business as usual’ support activities.....
Salary: £50000 - £60000 per annum
Posted: 6 days ago

Head of Devices & Application Services

Birmingham -
Hays IT - Uk Posting account
It is essential that the Head of Devices and Application Services has extensive experience within an ITIL aligned Service Management organisation with proven experience of delivering process efficiencies and improvements, coordinating service solutions with business stakeholders, project delivery, budgeting financial management and proven experience of Application portfolio management. It is...
Salary: £60000.00 - £85000.00 per annum
Posted: 26 days ago

Functional Solution Specialist

Birmingham -
Lawrence Harvey
Key Responsibilities: *Understands business requirements and act as face off to the customers of Configuration Management. *Analyze the key technologies, applications and services used by the organisation and model how these will be represented by Configuration Management tools... *Develops and maintains a Logical Data Model. *Analyze existing system and service...
Rate: £350.00 - £400 per day
Posted: 20 days ago

Head of Service Delivery - Birmingham

Birmingham, Warwickshire -
NES IT
You will have a strong Infrastructure/Data Centre background... Service Management, Incident Management, Problem Management, Change Management, ITIL... Head of Service Delivery will be responsible for all aspects of Service Management, Incident Management, Problem Management, Change Management and IT Service Desks... Candidates must be eligible to go through SC level...
Salary: Competitive
Posted: 3 days ago

Senior Service Management Transition Manager

Birmingham, West Midlands (County) -
CGI
Senior Service Transition Manager ITIL qualified with excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers... ITIL certification, preferably Managers Certificate or ITIL Expert... Commercial Understanding of cost efficient Service Delivery. Desirable knowledge of CGI Business Engineering Management Framework or principles of effective cost...
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 12 days ago

Transition Manager - Birmingham

Birmingham, Warwickshire -
NES IT
Significant participation in the ongoing development & refinement of Transition Management processes & capabilities within Business Development is also part of this role... Transition Manager skills, knowledge & experience: ISEB/Prince 2 project management trained, with an ITIL Service Management accreditation. Have extensive experience in the IT service industry, with considerable experience in...
Salary: Competitive
Posted: 3 days ago

Support Analyst

Birmingham -
Hays IT - Uk Posting account
This role comes about as the support team transition to formalised service management practices and adopts shift working. This is a hands on role for someone who has a real passionate zeal for customer service. To be suitable for the role you will need to be a highly experienced IT...
Salary: £28551.60 per annum + 40d Hol+final sal pen+Health
Posted: 14 days ago

Service Architect

Birmingham, West Midlands (County) -
CGI
You will identify and virtually manage the required GIS resources, and effort volumes, along with advising on wider ITO community members required to enable the appropriate team to be assembled... Working closely with the SBU's sales and bid management communities to shape GIS proposals to exceed client expectations, you'...
Salary: £65000 - £85000 per annum + benefits
Posted: 4 hours ago

Transition Manager (SAP)

Manchester or Birmingham or Farnborough -
Edenhouse solutions ltd
Main Aim of the Transition Manager (SAP): - To successfully manage and deliver the transition of new clients into steady state support with Edenhouse... Duties & Responsibilities for the Transition Manager (SAP): - Deliver all service transition projects in line with the Edenhouse service transition framework and recognised best practice methodologies... - Advise and...
Salary: Competitive with Excellent Benefits
Posted: 12 days ago

Data Centre Solutions Architect

Birmingham, West Midlands (County) -
SCC
Support the capacity planning and management programme for data centre services and/or customer solutions Documentation... degree in Computer Science, Software Engineering, MIS or equivalent - Experience of enterprise grade Citrix and VDI environments including design, troubleshooting and support - Experience and qualifications in Networking and security hardware to include Cisco, Juniper,...
Posted: 20 days ago

Head of Service Management

Manchester or Birmingham or Farnborough -
Edenhouse solutions ltd
Principal Accountabilities of the Head of Service Management: - Ensure Service Delivery and Help Desk processes, and strategic direction aligns with the overall business strategy of the company; work with Delivery Director to identify, develop, implement and document new processes required to improve service delivery to customers... - Build relationships and become...
Salary: Competitive with Excellent Benefits
Posted: 21 days ago

Tier 2 NOC Avaya RED

Birmingham, West Midlands (County) -
Vodafone
Our teams are at the forefront of the technology that’s bringing smart metering into homes, streaming music into cars, delighting phone users with fantastic call quality - but also enabling all sorts of fundraising with JustTextGiving - the UK’s first free text donation service. This is an exciting opportunity to...
Salary: Competitive
Posted: 6 days ago

Support Manager

Birmingham -
Hays IT - Uk Posting account
This role has come about as the support team transition to formalised service management practices. As an experienced Support Manager you will have full ownership of and responsibility for support services across three Birmingham locations and two shifts. This is a "hands on role" for someone who has a real...
Salary: £34672.50 per annum + 40d Hol+final sal pen+Health
Posted: 14 days ago