Service Management Jobs in Bristol

Required skills: Prince 2 Practitioner accreditation (or equivalent) Experience of Project Management of IT infrastructure projects with proven track record of successful delivery. Knowledge of IT Service Management standards (e.g. ITIL) Strong planner with solid working knowledge of project management tools - e.g... Experience of managing project implementations including...

Excellent report writing & numerical analysis skills... High level of familiarity with ITIL processes. Experience configuring/developing processes within IT Service Management software. Excellent configuration/troubleshooting, analytical and diagnostic skills... Ownership and development of all Service Desk related process, policy and procedure documentation (including, but not limited to, Incident Management, Joiners,...

Able to create detailed work plans for the end to end delivery of technical infrastructure projects, you will also be experienced in managing project implementations including the transition from development / test to production environments using testing, change management and support handover procedures. You will be client focused and service minded...

Reporting To: Head of Project Management Office... Key accountabilities and duties, as well as time scales where these are a requirement of the position: Liaise with Project Sponsors (Directors), Stakeholders, Business Analysts, Developers, Testers, Risk, Compliance and Service Management to ensure deadlines are met... Grade C or above in Maths &...

Reporting To: Head of Project Management Office... Key accountabilities and duties, as well as time scales where these are a requirement of the position: Liaise with Project Sponsors (Directors), Stakeholders, Business Analysts, Developers, Testers, Risk, Compliance and Service Management to gather and record project data including estimates... Grade C or...

Responsibilities include development and operations of systems and service management stack for Enterprise and Cloud services. You will be involved in the wider community, identifying good practice and sharing knowledge of tools and techniques with the wider Devops team and others... Linux/Unix Operating Systems. Windows Operating Systems... SQL/MySQL...

degree in Computer Science, Software Engineering, MIS or equivalent... Qualifications in enterprise, solution or technical architecture to include TOGAF, ISEB and Zachman... Exposure to project management and service management industry best practises (Prince2, ITIL v3, PMP, MSP) Advantageous: Exposure to large scale multi-server databases across a variety of vendors...