17 of 17 Service Management Jobs in Buckinghamshire

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate ...

Command Centre during their shift, providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security.This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position. The successful candidate will sit across multiple … escalation.Key ResponsibilitiesAct as the senior operational authority for the Command Centre during assigned shifts.Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations.Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues.Set operational priorities and ensure ...

business and together we share the pride of building one of the largest world leaders in logistics and supply chain. In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance … assets and liabilities and to meet its contractual obligations to customers across the group.Job PurposeProvide leadership in designing and implementing application support and IT service management strategies to ensure high-quality production IT services, stability, and resilience across IRM core platforms, in alignment with business strategy, insurance regulatory ...

Head of Service Desk Buckinghamshire | Hybrid working (3 days in the office) | Permanent C£90,000, annual bonus & benefits Are you an experienced Service Desk leader who thrives in fast-paced environments and enjoys building high-performing teams? We're partnering with a successful and growing technology services … organisation to find a Head of Service Desk who will take ownership of the entire support operation across 1st, 2nd and 3rd Line teams. This is a fantastic opportunity for someone who enjoys balancing people leadership with operational excellence. You'll be responsible for driving service performance, developing ...

Overview: Weare seeking an SC Cleared First Line Analyst (L2) to support the delivery of acritical customer service desk operation. The successful candidate will provideFirst-line technical support, ensuring an effective investigation, resolution,and management of incidents and service requests while maintaining excellentcustomer service standards.Workingwithin … fast-paced support environment, you will be responsible for diagnosingtechnical issues, fulfilling service requests, contributing to probleminvestigations, and supporting continuous service improvement initiatives. Location: Building 7, Caldecotte Lake Business Park, Milton Keynes, MK7 8JU Security Clearance: Active SC Clearance (Essential) Duration: ASAP - 31 October 2026 Working Hours: Monday ...

more.About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … support. Collaboration with global R&D, Product, Technical Support, and CIS teams will be essential to maintaining high levels of customer satisfaction and service quality across all managed environments.In addition, you will lead initiatives aimed at enhancing quality, efficiency, and automation in service delivery. A strong commitment ...

Company, Forbes, Newsweek and more.About the jobThe Managed Cloud Services team is actively searching for a manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees … efficiency and effectiveness.You will support delivery, operational and success capabilities across the business that share the objective of providing the highest levels of customer service while maintaining overall financial goals in support of SAS Managed Cloud Services revenue growth and profitability. Defines and oversees the development of internal ...

Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes and services What We’re Looking ...

Salesforce as integration sources or targets.Knowledge of data lineage, data mapping, and transformation design.Experience working with CI/CD pipelines, automated testing, and release management for MuleSoft.Understanding of Service Management/ITIL principles and production support models.Experience mentoring developers and raising capability within delivery teams.Exposure to large ...

Global Business Services. The team provides dedicated resources to work alongside the GBS strategic projects and programmes. As GBS embarks on implementing its Service Management Operating System, your role as a PM in this delivery programme will present an exciting opportunity to be involved in the delivery … lessons learned, to ensure transparency and continuous improvement across the programmePlan, facilitate, and follow up on governance forums, including steering committees and RAID management, ensuring actions are tracked and deliveredCollaborate effectively with internal programme team, external delivery partners and suppliers to drive successful project outcomes and maintain strong working ...

solutions that directly support business objectives. Leading a team of 10 and managing a substantial budget, the role oversees key areas including business relationship management, project and change delivery, application management, IT operations, vendor partnerships, and risk and compliance. A critical focus of the role is driving standardisation … with excellent understanding of business processes and organisational priorities. • Demonstrated experience in developing IT strategies and translating them into practical business plans. • Strong vendor management expertise, including consolidation initiatives and supplier performance optimisation. • Experience leading complex change and transformation programmes, with the ability to manage stakeholders and navigate conflict ...

work with other teams to ensure the smooth delivery of Projects and identify opportunities for improvement through automation techniques. This includes monitoring the Service Management tool for Incidents, Problems, Service Requests and Change tasks to ensure we are improving the quality and adherence to contractual ...

work with other teams to ensure the smooth delivery of Projects and identify opportunities for improvement through automation techniques. This includes monitoring the Service Management tool for Incidents, Problems, Service Requests and Change tasks to ensure we are improving the quality and adherence to contractual ...

platform standards, automate controls, and continuously improve stability, cost, and time-to-value. The Platform Manager drives operational excellence, balancing innovation with appropriate risk management and compliance for production data and AI services.Key ResponsibilitiesOwn and manage the day-to-day operation of the Databricks Lakehouse Platform and MLOps services … ensuring high availability, performance, security, and user satisfaction. Lead platform service management activities, including incident, problem, change, and request processes, while coordinating support and escalation procedures. Develop and maintain standardized MLOps frameworks, tooling, and best practices to support the end-to-end machine learning lifecycle. Collaborate with Data ...

checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk procedures. Manage and maintain the off-site workshop and storage facility, including: Receiving and dispatching customer equipment. Maintaining accurate inventory records. Ensuring … correctly. Prepare equipment for shipment and coordinate deliveries to clients. Maintain high standards of organisation and housekeeping within the workshop. Work collaboratively with the Service Desk and technical teams to ensure efficient delivery of services. Follow company processes, documentation standards, and health and safety procedures. Skills & Experience The ideal ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...