Service Management Jobs in Hampshire

Experience with service management software (i.e. Service-Now, Remedy, etc.) Experience with enterprise monitoring solutions (i.e. Nimsoft, Solarwinds, Tivoli Enterprise Manager) Experience in working overnight shift rotations... Knowledge of ITIL methodologies (ITIL certification desirable, but not essential) Experience with providing first line support of data centre technologies (i...

Working within the UK Microsoft and DCS Technical Resolver Group you will fulfil a level 1 support role responsible for investigating monitoring alarms from our client’s environments and providing technical resolution for the Microsoft and DCS services. Responsibilities of the a L1 Support Engineer (IT Support, Engineer, Server, Helpdesk);...

Candidates who currently hold DV Clearance or have held it previously and are able to obtain it again are highly desirable for this role. My Hampshire based client is looking for a strong DV Cleared Service Delivery Lead with experience of the below: Experience: *To lead and manage end to...

Interaction with the Service Management and Incident Management functions to ensure projects deliverables are correctly transitioned into production operation... Educated to Degree Level or with equivalent experience... An understanding of project management and professional project role... Professional Qualification in Prince2 project management, ITIL or equivalent Training in Service or Project...

You will also liaise with the Account Service Management team while adhering to ITIL v3 principles and processes. The successful candidate will have substantial experience with HP-UX v3 and Linux server hardware builds... Due to the client base within this organisation the successful candidate will ideally hold SC clearance...

Good understanding of troubleshooting Microsoft Windows Server 2003/2008. -Skilled in Microsoft Office applications. -Experience of supporting Microsoft OCS/Lync would be an advantage. -MCTS certifications would be an advantage... Remedy, HP Service Desk, Service Now, Siebel) Competencies of the Microsoft Level 1 Support Engineer (Support, IT, Helpdesk, L1, Engineer); -...

Good understanding of troubleshooting Microsoft Windows Server 2003/2008. - Skilled in Microsoft Office applications. - Experience of supporting Microsoft OCS/Lync would be an advantage. - MCTS certifications would be an advantage... Remedy, HP Service Desk, Service Now, Siebel) Competencies of the Microsoft Level 1 Support Engineer (Support, IT, Helpdesk, L1, Engineer); -...

Print Supplier Lead. Supplier/Service Management. An exciting opportunity has arisen for a Print Supplier Lead to work for the UKs leading Engineering support services organisation as part of their IS Division based in Botley, Southampton with travel. My client has recently appointed a Managed Service Partner to deliver all...

I need an experienced BMC Remedy Technical Consultant for a permanent role based in Hampshire. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset...

Directly support the business engagement teams and IS functions in the delivery of projects to agreed project management controls... Manage complex projects which will include direct liaison and coordination with third party project management teams (e.g... Track and provide quality assurance of all project deliverables... Manage external partner delivery...

ISO27001, CAS(T), CAS (CA), ISO20000, NGN224). *Business continuity and disaster recovery - are measures in place falling in line with standards?... * A detailed working understanding of standards and legislation, including ISO9001, ISO20000, ISO27001, ISO 27005, IS27031, NGN224 and BS25999... *Experience of working in a Service Management environment with knowledge of...

Must be an ISO27001 SME!... Required Skills/Experience: ISO27001 implementation and maintenance experience. Implementing and managing effective Information Security, Compliance, Business Continuity and Risk Management. Understanding and experience of Risk Management methodology and process. Understanding and experience of business continuity and disaster recovery management and requirements. Desirable Skills/Experience: Practical...

You must be certified to at least MCSE or MCITP level preferably in the latest product set within 2 of the 3 core areas listed below as a minimum. - Microsoft Active Directory 2003/2008/2012 Design, Deployment and Migration experience essential - Exchange 2007,2010 and 2013 Design, Deployment and Migration...