Service Management Jobs in Hampshire

The purpose of this Change Analyst / Configuration Analyst role will be to work as part of Change / Config team that is responsible for managing all change and configuration processes within an ITIL environment. Therefore, the successful candidate will be able to clearly demonstrate: - Strong experience of Change and Configuration management. -...

This role is to adapt some existing and create some new service procedures to ITIL v3 standards right across the service spectrum... You will need to ensure that purposeful business scenarios and use cases are created and agreed and purposeful test scripts are created and agreed, participate in people, process...

Focusing on ITIL Service Strategy and Service Design processes design and development to a World Class standard... Support the Business Process Owners in designing and implementing ITIL Service Strategy and Service Design processes supporting the Programme Facilitate and participate in People, Process and System design and implementation workshops. Develop Transition...

with a proven track record in supporting bespoke software applications, strong database Oracle / SQL design work... The ideal candidates will have a skill set to include as many of the following: Application Support, SQL 2005/2008, Software Support, Bespoke software support, Oracle, ITIL, SLA's, BizTalk, Problem Management, Service Management,...

Skills: (EPOS IT Support Team Leader, Retail Systems, Retail Applications, Service Delivery, Payment Systems, Root Cause Analysis, ITIL, IT Infrastructure, Incident Management, Call Analysis) My client is a Huge International Retailer who is seeking a EPOS IT Support Team Leader to join their Retail IT (EPOS) team... *Good awareness of...

The role will be a division between systems and data analysis and we are seeking candidates with a good knowledge of ITIL processes. You will provide a support to the Service Transition Systems and Data work-streams during the Pre-Integration phase of the Smart Metering programme. Key responsibilities will...

You will also liaise with the Account Service Management team while adhering to ITIL v3 principles and processes. The successful candidate will have substantial experience with HP-UX v3 and Linux server hardware builds... Due to the client base within this organisation the successful candidate will ideally hold SC clearance...

I need an experienced BMC Remedy Technical Consultant for a permanent role based in Hampshire. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset...

Systems & Technology. - Salesforce. - Oracle. - Remedy. - Order Management. - OSS / BSS background. - Data Architecture, Cleansing and Assurance. - Data Acquisition. - ITIL for Service Management Systems. - Service Transition... Provide support to the Service Transition Systems and Data Workstreams during the Pre - Integration phase... group of companies, the fourth largest staffing company in the world, (...

Our client who provide services in telco market, have an immediate need for a experienced Process Analyst to undertake key Process Mapping tasks, you will have in-depth experience of mapping processes, good exposure to Telco industry and ideally experience around IT Service Management solutions like Remedy. This role has...

The successful candidate must hold; - MCSA qualification (or an MCITP in server OS or back office applications such as Exchange) CompTIA Server+ qualifications. - High Level of Technical Knowledge of HP/IBM/Dell Server and Storage hardware... - In depth working knowledge of Windows operating systems, - Cisco network infrastructure... - HP Servers/Blades. -...

You must be certified to at least MCSE or MCITP level preferably in the latest product set within 2 of the 3 core areas listed below as a minimum. - Microsoft Active Directory 2003/2008/2012 Design, Deployment and Migration experience essential - Exchange 2007,2010 and 2013 Design, Deployment and Migration...

Ideally you will also have Risk Management background and ISO/IEC 27001 alongside being used to working in an IT environment with Auditing and continual improvement. Essential Skills and Overview: (Not Limited to) Quality management of the BU's regulatory and international registrations including; ISO 9001 (Quality management systems), ISO/...

An experienced Technical Writer with an understanding of IT and relevant terminology is required to join one of the worlds leading consulting, systems integration and outsourcing companies. This is a fantastic opportunity to join an organisation that serve clients in more than 90 countries generating annual revenues in excess of...