Service Management Jobs in Southampton, Hampshire

The Role. Responsible for deliverable production within a Mozaic consulting delivery team. Responsible for engaging day to day with the client team as part of the production of key deliverables. Would need to learn and be able to confidently articulate Mozaic Services approach and method. Support the development of the...

This will be on software / hardware including Windows, Office, basic networking, printers & peripherals, Active Directory, Windows Server, bespoke software. You will be an experienced 1st line Support Engineer with 2nd line experience and have a broad technical background - experience using a service management system is expected, along with experience in...

They require a skilled IT Service Delivery Manager with strong ITIL knowledge to ensure the IT support function delivers the best service to the business possible and that operational procedures are continuously adhered to and improved where possible. Applicants must have proven experience in a service delivery environment and a...

license management and capacity planning) *Enter and maintain updates to RFC records... *Production of Change Management Information, to agreed frequency and quality, for inclusion in regular or ad-hoc service reporting. *Build excellent working relationships with key stakeholders both within and outside the IT Service Management area... Qualifications/Experience Required: *...

Service Delivery Lead required to ensure the delivery of agreed service availability for this leading corporate in Southampton... The Service Delivery Lead will ensure the delivery of agreed service availability to ensure effective service delivery continuity, incident responsiveness and service quality... *IT Incident Management - ensure all incidents are managed quickly...

Build excellent working relationships with key stakeholders both within and outside the IT Service Management area... - Act as an ambassador for IT Service Management and consistently demonstrate behaviours in line with the organisational values... Successful candidates will either hold an ITIL accreditation or have good knowledge of ITIL management techniques.

ASP.net. C# .NET essential. SQL Server 2008 essential. Visual Studio - preferably 2012 (.Net 4.5) XML. SSRS, or Crystal Reports or some report writing tool useful. Hardware experience in Server 2003 /2008 / 2012. Knowledge of web services. Basic understanding of software installation/Windows/7/8. Useful but not essential:...

This Principal Architect role is to be a leader, who is able to leverage their significant experience and capability in the design and development of technology solutions within Air Traffic environment (so experience of this environment would be a distinct advantage). The primary focus of this role is to own...