3 of 3 Service Management Jobs in Southampton

Service Delivery Manager Location: Hampshire Working Pattern: Hybrid Hours: Monday–Friday, 9:00am–5:30pm Travel: Regular UK customer travel required Competitive Salary We’re looking for an experienced Service Delivery Manager to join a growing technology and cyber security services team. The role would suit someone with … strong background in service delivery, IT service management or managed security services, who enjoys working with customers and solving problems. What you’ll be doing Manage the day-to-day service relationship with a portfolio of customers. Act as a key contact for service-related ...

engagements, technical reviews and formal test events. This is an exciting opportunity to contribute to a secure cloud-hosted platform that will provide emergency service control rooms with a consolidated operational view of ESN users, helping to deliver resilient, standards-compliant communications capabilities that support public safety across … coordinate and execute multi-party test activities involving the Home Office, customer representatives, partner organisations and third-party suppliers, ensuring successful end-to-end service integration. Support interoperability and interface testing across complex distributed systems, validating the exchange of data and services between multiple platforms and suppliers. Contribute ...

Service Desk Analyst Southampton/Portsmouth SC Cleared £300-£350 We are seeking an SC Cleared Service Desk Analyst to join a high-profile Defence programme, providing critical IT support within a secure and fast-paced environment. This role is ideal for candidates with experience in Service Desk, Helpdesk, or 1st/2nd Line Support positions who are passionate about delivering exceptional customer service and resolving technical issues efficiently. Key Responsibilities Provide first-line technical support to users via phone, email, and ITSM tools. Log, triage, investigate, and resolve incidents and service requests. Escalate ...