6 Service Management Jobs in Northern Ireland

ROLE TITLE: Field Service Engineer - entry-level or experienced LOCATION: Northern Ireland (Tyrone/Fermanagh/Monaghan/Donegal) COMPANY OVERVIEW GLORY has a positive, friendly and customer focused culture. We are looking for a Field Service Engineer to join our growing business and Field Service Engineer … build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing … peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business . ROLE PURPOSE The Field more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and reporting skills … arising from customer facing and on-site experience. Very strong verbal, presentation, and interpersonal skills are required. Project management skills with experience in stakeholder and communications management Escalation points for major incidents/investigations Service Owner for several services e.g., Azure, Devops Qualifications 7+ years practical experience more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … .NET. Power Platform experience is preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/ more »

Our client is seeking a Software Asset Specialist to join their team and work in the IT Asset Management department.You will be working for an industry-leading professional services company to establish effective business practices for managing IT assets and software licences within the organisation. This involves integrating inventory … contracts, finances, and risk management to oversee the entire asset lifecycle, including both tactical and strategic decision-making.The Technology Services department delivers top-tier global support and services, including IT service management and infrastructure operations for the firm. You will be involved in: Enhancing SAM strategy and … sources to manage assets. Analysing software usage data and communicating findings to stakeholders. You will need: 3+ years of experience in a software asset management or software licencing role Demonstrated expertise in analysing data from diverse sources and interpreting intricate licencing models. Experience working with one of the following more »

about cloud technologies and eager to kickstart your career in a dynamic and innovative environment? Look no further! Totalmobile , a leading provider of field service management software, is seeking a motivated Junior Cloud Engineer to join our team. At Totalmobile, we're at the forefront of field service … product suite crafted through our own innovation and strategic acquisitions. Over the past two years, we've been tirelessly building a cutting-edge field service enablement platform, harnessing the power of hybrid Azure and AWS cloud technologies . As a Junior Cloud Engineer , you'll dive headfirst into the more »

This role is covering Northern Ireland & Republic of Ireland - Specifically the North and North West of Ireland To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and … develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and … recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look more »