Jobs 1 to 8 of 8

Problem Manager (ITIL)

Cardiff -
Hays IT - Uk Posting account
This will require analysis of the underlying issues, communication of the issue and identification of the resolution following the ITIL principles. You will be required to drive the resolution of problems into the production environment, which will require matrix management whilst adhering to the aligned Service Management processes... As part...
Salary: £30000.00 - £37000.00 per annum
Posted: 23 days ago

Problem Manager

Cardiff, South Glamorgan -
McGregor Boyall
You should ideally have experience within an ITIL environment and also have a ITIL V3 certification or equivalent experience... Driving the resolution of problems into the production environment, which will require matrix management whilst adhering to the other ITIL aligned Service Management processes... Enforcing Problem Management Policy and Process, and...
Salary: £32000.00 - £38000.00 per annum + benefits
Posted: 2 days ago

Configuration Analyst

Newport, Gwent -
Sanderson
SCCM 2012... Experience of software packaging and deployment. ITIL V3 Foundation Certificate. Educated to degree level or equivalent experience in an IT support role. Key experience required: Good understanding of configuration management best practice and service management processes and how they interact with Incident, Problem, Change, Release and Knowledge Management...
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 23 days ago

Oracle DBA - 11i & R12

South Wales -
Hays IT - Uk Posting account
Main purpose: Database administration of Oracle databases and principally the clients ERP infrastructure... Ensure the conformance of the Team to Service Management (ITIL) Procedures, specifically Incident Management, Change Management (Control), Problem Management, Security Management, Capacity Management, Availability management and Project Management, and where necessary track the completion of service desk...
Rate: £350.00 - £400.00 per day
Posted: Yesterday

MSC 1st Line Support Engineer (Cisco & Microsoft)

Cardiff, South Glamorgan -
Hamilton Barnes
It is a technical engineering position, with responsibilities focused around the smooth running of both our Managed Service and Maintenance customers’ environments, ensuring that system availability is maintained at the highest level and any issues that arise are dealt with within SLA... - Handle incoming emails from customers, resolver teams and...
Salary: From £30,000 to £32,000 per annum Overtime + Benefits
Posted: 19 hours ago

Application Support Analyst

Bridgend, Mid Glamorgan -
CGI
Desirable Skills Required*** Ability to quickly diagnose complex issues and resolve these with minimal support; Ability to proactively identify risks & issues, and develop appropriate mitigation plans; Experience of working in a development/support role; Experience of working with configuration control tools; Knowledge of appropriate service management methodologies (ITIL); Experience in...
Salary: £20000 - £26000 per annum + Benefits
Posted: 5 days ago

Microsoft Lync & UC Engineer (Cardiff) £40k-£50k + Benefits

Cardiff -
Nigel Frank International Limited - Newcastle
Desirables: - Extensive hands on experience with Microsoft Lync 2010/2013 (MCITP/MCSE Certified). - Involvement with Unified Communications & Messaging Technologies such as Microsoft Exchange, Office 365, Lync and Virtualised Environments (Vmware, Hyper-V). - Worked within a complex IT service management structure... Keywords: IT / Lync Server / Lync 2010 / Lync 2013 / Lync / Microsoft...
Salary: £40000 - £50000 per annum + Benefits
Posted: 5 days ago

Process Engineer

Cardiff -
Hays IT - Uk Posting account
They are looking for someone who is Lean certified and who is passionate about business improvement and delivery of end to end solutions is an Agile environment... - To manage the continuous improvement agenda within the assigned value chain processes and deliver process efficiency and customer satisfaction... - Analyse service performance and...
Salary: £35000.00 - £45000.00 per annum + Benefits
Posted: 9 days ago