Jobs 1 to 9 of 9

Systems Assistant, Permanent, Full Time, Band A Ref: 15 810

Cardiff, South Glamorgan -
Big Lottery Fund
You will provide high quality and accessible service and effective incident management... - Receive and Log calls on behalf of customers using our IT Service management tool ensuring accurate data entry. - Deal with day-to-day issues surrounding IT service delivery including providing end-user help and support services. This will...
Salary: From £15,316 to £21,158 per annum
Posted: 3 days ago

Service Delivery Manager

Newport, Gwent -
NES IT
Must have come from a Technical/Infrastructure background Must have a solid career background... Measuring, Tracking and reporting on Customer Satisfaction, including resulting Service Improvement activity... Candidate must be eligible to work in the UK Service Delivery Manager Established in 1978, NES Global Talent provides a complete range of contract...
Posted: Yesterday

Service Management Transition Manager (E) (K)

Bridgend, Mid Glamorgan -
CGI
Junior Service Transition Manager Role Description: ITIL qualified with excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers... To support the management of change, via Service Transition, to the service infrastructure including service assets, configuration items and associated documentation, be it via request for...
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 9 days ago

Service Design Analyst

Bridgend, Mid Glamorgan -
CGI
A development role working within the Bid Support and Solution Assurance (BSSA) team of Global Infrastructure Services (GIS) UK. Exposed to all the areas of GIS Pre-Sales you will be developed on the job and through a formal training plan. The aim, to become a junior member, of one...
Salary: £18000 - £19000 per annum + excellent benefits
Posted: 17 hours ago

Technical Analyst

Bridgend, Mid Glamorgan -
CGI
The Application Delivery Centre is looking for various candidates that have skills in the following technical areas SQL, .NET, JAVA... ***Essential Technical Skills Required*** SQL (SQL Server or Oracle PL/SQL) .NET (ASP, MVC) or JAVA / JEE. *** Desirable Skills Required*** Experience of working in a development/support role; Experience of...
Salary: £27000 - £32000 per annum + Benefits
Posted: 16 days ago

Application Support Analyst x 3

Bridgend, Mid Glamorgan -
CGI
The Application portfolio consists of a number of key business applications managing the customers HR, Payroll, Finance, Intranet\Internet sites as well as other key operational systems... The role will consist of managing tickets through the Remedy service management tool, proactive monitoring of the application, patching and managing upgrades of...
Salary: £38000 - £40000 per annum + Benefits
Posted: 16 days ago

Support Analyst

Bridgend, Mid Glamorgan -
CGI
Reporting into a Service Lead and Service Provision Manager the role will be based within the application support team and include: Provision of second and third line application support; Client communication on a day to day basis; Providing solutions to application related Incidents and Problems; Working within SLA parameters in...
Salary: £20000 - £23000 per annum + Benefits
Posted: 24 days ago

Change Coordinator

Bridgend, Mid Glamorgan -
CGI
Controlling the Change Management System & underpinning the Change Management process are the Change Coordinators. This team provides control & quality assurance on all changes within the system. The position reports to the Service Management, Change Management Discipline Manager... Closure and Evaluation - When the Change Deployment Team has successfully implemented and sign...
Salary: £15,000 - £15,500 per annum + Benefits
Posted: 15 days ago

Solution Architect

Bridgend, Mid Glamorgan -
CGI
The initial assignment involves implementing a secure Service Management system for the DCC which is currently in the system testing stage. The system is a standalone BMC Remedy ITSM 9 instance, hosted in a dedicated CGI environment. This is a role for a Solution Architect who will work for the...
Salary: £40000 - £55000 per annum
Posted: 25 days ago