Jobs 1 to 3 of 3

Problem / Incident Analyst - ITIL v3

Cardiff, South Glamorgan -
HAYS INFORMATION TECHNOLOGY
The individual will work closely with the current Incident and Problem Managers, Service Management Team, technical teams and technical leads to help progress long running incident and problem records and to assist with the management of Major and Critical incidents. Conduct improvement initiatives to ensure that both the Incident and...
Rate: £250.00 per day
Posted: 3 days ago

Support Analyst

Bridgend, Mid Glamorgan -
CGI
Reporting into a Service Lead and Service Provision Manager the role will be based within the application support team and include: Provision of second and third line application support; Client communication on a day to day basis; Providing solutions to application related Incidents and Problems; Working within SLA parameters in...
Salary: £18000 - £21000 per annum + Benefits
Posted: 9 days ago

Second Line Application Support

Bridgend, Mid Glamorgan -
CGI
Some experience in SQL, Network Configuration. Advantageous: * Experience of using Remedy or similar IT Service Management tools; * Experience of common technologies and tools (e.g. Sharepoint, SQL, MS Access, SAP, Oracle ERP, Networking (security & configuration), XML etc.; * Experience of working and delivering to agreed service levels... Clearance: SC Cleared Required...
Salary: £20000 - £21000 per annum + Benefits
Posted: 9 days ago