21 of 21 Service Management Jobs in South Yorkshire

Service Delivery & Improvement Manager Application Deadline: 1 November 2026 Department: Digital & Technology Services Employment Type: Permanent - Full Time Location: Sheffield Head Office Reporting To: Head of Live Operations Compensation: £61,352 - £66,514/year Description Hours: 37 hours Contract: Permanent - Full Time Salary: £61,352 - £66,514 Location … live digital services are managed and improving the experience colleagues have when using technology across the organisation. We are looking for an experienced Service Delivery & Improvement Manager to join our Digital and Technology Services (DTS) team and lead our service delivery and improvement function within Live Operations. This ...

days in the office, remainder remote working Are you an experienced Major Incident Manager with a background in infrastructure, networks, disaster recovery and IT service management? We are seeking a skilled Major Incident Manager to lead the restoration of critical IT services across complex enterprise environments. … coordinate high-severity incidents, drive service recovery, manage stakeholder communications and ensure continuous improvement. Key Responsibilities Lead Major Incident response across network, infrastructure, cloud and security environments Coordinate technical teams, suppliers and stakeholders during service outages Drive service restoration within agreed targets Chair incident and crisis management ...

Description Job Title: Service Introduction Professional Req ID: 61211 Job Function: Service Posting Start Date: 16/10/2026 Posting End Date: 21/10/2026 Division: UK Business Job Location: GBR Sheffield Endeavour Advertised Salary: Competitive Job Req ID: 61211 Posting Date: 16/…/2026 Function: Service Location: Sheffield Salary: Competitive About the role The Service Introduction Professional operates within Business Managed Services, leading Service Introduction activities for low andmediumcomplexity projects. The role ensures new and changed services are transitioned safely into live operation, delivering customer commitments while protecting service ...

Service Manager - Security - £47-52k + c. £5k Bonus + Car/4x4 + Benefits - South Yorkshire Have you managed IP CCTV/Access Control Security Service Engineers before? Exciting Service Manager role, with established Security company where you can lead and work alongside Small Works … where you will help ensure systems maintained to NSI/NACOSS standards and assist engineer to be best they can be. Benefits for - Security Service Manager - (CCTV, Access Control, or Fire and Security) c. £47000 - £52000 salary Bonus of 10% so c. £5k End of year Bonus potential also ...

skills, qualifications and memberships required for this job have also been included. The Grade 9 Information Systems Specialist provides senior technical leadership and operational management for the Council’s enterprise applications and information systems. The role combines hands‐on specialist expertise with team leadership, solution design, project delivery, technical … governance, supplier management and strategic planning. It ensures business‐critical digital services are secure, resilient, well governed and aligned with service needs and digital transformation priorities. What the role is accountable for What effective delivery looks like Leading and developing the Applications Team, allocating resources and deputising ...

it. Both will rely on your expertise, judgement and advice to understand risks and make good decisions. You will work closely with the Service Manager, who owns the service desk and its processes, acting as the technical escalation point for infrastructure, device and security issues. You will join … technology team of around twelve, working alongside colleagues in service management, business applications, data and Dynamics, at a time when the team is strengthening how it delivers technology services and preparing Felix to use AI tools such as Microsoft Copilot safely. Duties and Responsibilities Your normal duties ...

Group is seeking a Service Introduction Professional in Sheffield to lead SI activities for low/medium complexity projects. You’ll ensure safe transitions into live operation, meeting customer commitments while preserving service integrity and performance. Role requires strong governance, risk management, and cross-functional collaboration across … project teams and service management, including security clearances where required. Competitive benefits apply. #J-18808-Ljbffr ...

Lead the design, build and operational launch of a RHEL server offering on IBM LinuxONE. Work with the mainframe, Linux, network, storage, security and service-management teams to define responsibilities and deliver a service application teams can consume. Essential experience IBM LinuxONE/IBM Z: Understanding … provisioning, patching, hardening, monitoring, backup, automation and production support. Cross-platform delivery : Experience aligning mainframe platform practices with Linux engineering and application requirements. Infrastructure service launches : Delivery of service catalogues, support models, SLAs, disaster recovery, operational acceptance and onboarding. Technical project management : Ownership of plans, dependencies, risks ...

hiring an experienced Senior Technical Transition Engineer to join our Infrastructure team. This is a highly technical role focused on bringing new customers into service, leading technical due diligence, deploying tooling, documenting environments, and ensuring a smooth transition into operational support. You’ll work across a broad range … technologies, engaging directly with customers, third parties, and internal technical teams to deliver successful service transitions. If you enjoy getting under the hood of complex IT estates, solving technical challenges, and shaping how services are onboarded and supported, this role offers the opportunity to make a real impact across ...

roadmap, and operational excellence for critical enterprise messaging and integration platforms. You will bridge engineering, architecture, and business teams to drive platform standardization, lifecycle management, and high-availability outcomes across a global financial infrastructure. Your Impact Strategy & Roadmap: Define and maintain multi-quarter product roadmaps covering security, automation, platform … customer onboarding for IBM MQ, ACE, ITX, and Instana platforms. Lifecycle & Governance: Lead platform lifecycle initiatives-including upgrades, deprecation strategies, and technical debt management-while enforcing reference architectures and security controls (mTLS, certificate management). Reliability & Performance: Own service health outcomes by monitoring SLIs, SLOs, and MTTR ...

ensure projects are delivered on time, within budget, and to the highest quality standards. This role requires a strong blend of leadership, stakeholder management, governance, and delivery expertise. The Delivery Lead will act as the key point of coordination between business stakeholders, technology teams, third-party suppliers, and senior … metrics and KPIs, identifying opportunities for continuous improvement. Manage resource allocation and capacity planning to ensure optimal utilisation of project teams. Support financial management activities, including budget tracking, forecasting, and cost control. Coordinate with external vendors and third-party suppliers to ensure successful delivery of contracted services. Lead project ...

ensure projects are delivered on time, within budget, and to the highest quality standards. This role requires a strong blend of leadership, stakeholder management, governance, and delivery expertise. The Delivery Lead will serve as the key point of coordination between business stakeholders, technology teams, third-party suppliers, and senior … metrics and KPIs, identifying opportunities for continuous improvement. Manage resource allocation and capacity planning to ensure optimal utilisation of project teams. Support financial management activities, including budget tracking, forecasting, and cost control. Coordinate with external vendors and third-party suppliers to ensure successful delivery of contracted services. Lead project ...

Mainframe – so someone who has experience of this should behighlighted please. The key is someone who can lead the delivery of a supportedLinux hosting service , not simply coordinate server provisioning. Lead the design, build and operational launch of a RHELserver offering on IBM Linux ONE. Work with the mainframe … Linux, network,storage, security and service-management teams to define responsibilities anddeliver a service application teams can consume. IBM LinuxONE/IBM Z: Understanding of LPARs, IFL capacity, platform resilience andthe chosen virtualisation approach—such as z/VM or KVM. EnterpriseRHEL: Familiarity with provisioning, patching, hardening ...

User Support Apprentice , you will become a valued member of our EUS squad to cover IT support to all UK business users via our Service Desk. Your responsibilities may include: Logging, troubleshooting, diagnosing and managing incidents Assisting with incidents & service requests Assisting end users over the phone … squads Ensuring security and process compliance is adhered to What You Will Learn Throughout your apprenticeship, you will develop knowledge and skills in: ServiceNow (Service Desk tool) Assisting end users with day-to-day issues Delivering excellent service to internal customers Working closely with colleagues across functions ...

wider ambitions. Main duties and responsibilities Lead the design, implementation and continuous improvement of risk, resilience and assurance processes across IT Services, applying IT service management good practice (e.g. ITIL) so that governance, risk and resilience disciplines are embedded in how IT Services designs, delivers and operates … support and professional development to embed resilience across people, process and technology Collaborate with colleagues in related disciplines, such as data protection, research data management, and strategic planning and change Work with colleagues across IT Services and the wider University to promote governance, assurance, risk and resilience awareness, skills ...

requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Join the service shaping Sheffield’s digital future. IT and Digital Innovation combines secure and resilient technology with accessible service design, data, innovation and major programme delivery. Our work … intelligence, automation and emerging technology to transform how the Council operates and delivers services for residents, businesses and staff. Digital Delivery The Digital Delivery Service provides the technology foundations, leadership and governance that enable Sheffield City Council to deliver secure, resilient and customer-focused digital services. We design, deliver ...

Eligible for BPSS I'm looking for an experienced Project Manager - Linux to lead the design, build and launch of an enterprise RHEL server service running on IBM LinuxONE. Key experience required: IBM LinuxONE/IBM Z, including LPARs, IFL capacity and virtualisation. Enterprise RHEL infrastructure and service management. Infrastructure programme/project delivery across multiple technical teams. Service introduction, operational readiness and production go-live. Managing delivery plans, risks, dependencies, suppliers and stakeholders. Establishing support models, SLAs, disaster recovery and service catalogues. Banking or financial sector experience is desirable. You'll coordinate mainframe, Linux ...

Eligible for BPSS I'm looking for an experienced Programme Manager - Linux to lead the design, build and launch of an enterprise RHEL server service running on IBM LinuxONE. Key experience required: IBM LinuxONE/IBM Z, including LPARs, IFL capacity and virtualisation. Enterprise RHEL infrastructure and service management. Infrastructure programme/project delivery across multiple technical teams. Service introduction, operational readiness and production go-live. Managing delivery plans, risks, dependencies, suppliers and stakeholders. Establishing support models, SLAs, disaster recovery and service catalogues. Banking or financial sector experience is desirable. You'll coordinate mainframe, Linux ...

technical team. Role Provide technical support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with … software or hardware problems detected Support colleagues in using computer equipment by providing appropriate guidance and advice To escalate more complex service issues to the relevant IT Support member To escalate non-IT issues internally where required To arrange for external technical support where problems cannot be resolved ...

collaborate with team members acrossthe platform function Strong experience within complex, high-pressureproduction environments Spectrum scale (GPFS, NFS, SMB) in active-activeenvironments Cluster management across Spectrum Scale, Oracleand ESXi Linux command line experience Storage provisioning across IBM estates Service management tools such as ServiceNow Understanding ...

everything we do. The Role The Head of CIB Cloud is a Director leve roleaccountable for the strategy, governance, engineering standards, adoption and operational management of cloud services across all CIB functions globally. Working closely with the central CTO Cloud team you’ll build a consistent, resilient and cost … risks and delivery decisions Own the CIB FinOps agenda including budgeting, forecasting, chargeback or showback, cost allocation and optimisation outcomes Oversee cloud infrastructure and service management to meet standards for availability, capacity, performance, resilience, recoverability and operational support Govern the CIB cloud risk and control agenda including risk ...

office collaboration with the comfort and convenience of remote work\" Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...