12 of 12 Service Management Jobs in South Yorkshire

Job Title: Service Desk Manager Location: Doncaster - 4 days per week on site Salary: Up to £55k Why Apply? An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers … a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals seeking long term IT careers in a collaborative and service-oriented culture. Service Desk Manager Responsibilities Lead … coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and More ❯

Job Title: Service Desk Manager Location: Doncaster - 4 days per week on site Salary: Up to £55k Why Apply? An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers … a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals seeking long term IT careers in a collaborative and service-oriented culture. Service Desk Manager Responsibilities Lead … coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and More ❯

Job Title: Service Desk Manager Location: Doncaster - 4 days per week on site Salary: Up to £55k Why Apply? An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers … a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals seeking long term IT careers in a collaborative and service-oriented culture. Service Desk Manager Responsibilities Lead … coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and More ❯

maintenance of HSBC Core Banking platforms globally. This role sits within Core Banking (UK), specifically the Retail Processing System (RPS), the Core Banking platform of HSBC UK. The IT Service Owner (ITSO) is the designated individual accountable for the ongoing delivery and support of an IT service. Acting as a single point of contact, the ITSO ensures that all … inquiries related to the service are addressed effectively. The Technology Service Owner (TSO) is responsible for ensuring that one or more technology services comply with HSBC's governance framework, including all relevant policies, procedures, and controls. You will be responsible for: Serve as a point of escalation for IT Service Management, Business Service Owners, and … of IBMz capabilities to new and emerging technologies (e.g. cloud) while ensuring existing governance and compliance standards are maintained. Engage with internal and external stakeholders to maintain visibility of service availability, performance metrics, risk appetite, incidents, and control effectiveness. Promote collaboration across teams to ensure process consistency and drive continuous improvement in service management execution. Provide guidance More ❯

Location: Hybrid with 3 days per week onsite in Sheffield Contract Length: 6 months (will be extended) Start Date: ASAP Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? Do you have a background in delivering on SAP programmes? If so, apply now for this new … contract. The Service Design & Transition Manager will be required to work on-site in Sheffield for 3 days per week. It will initially run to the end of the financial year, but the programme is long term and extensions will be available. This role is joining a very large-scale transformation programme with an instantly recognisable household name. The … Service Design & Transition Manager will need a real go-getter attitude and be pro-active in dealing with risks before they become problems. In addition to a strong Service Design and Service Transition background, youll ideally be a well-rounded Service Manager with proven experience across vendor management, major incident & problem management, and continuous More ❯

Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? Do you have a background in delivering on SAP programmes? If so, apply now for this new contract. The Service Design & Transition Manager will be required to work on-site in Sheffield for 3 days per … year, but the programme is long term and extensions will be available. This role is joining a very large-scale transformation programme with an instantly recognisable household name. The Service Design & Transition Manager will need a real go-getter attitude and be pro-active in dealing with risks before they become problems. In addition to a strong Service Design and Service Transition background, you'll ideally be a well-rounded Service Manager with proven experience across vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. You'll play a key role in More ❯

with 3 days per week onsite in Sheffield Contract Length: 6 months (will be extended) Rate: £500–£600/day (Inside IR35) Start Date: ASAP Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? Do you have a background in delivering on SAP programmes? If so … apply now for this new contract. The Service Design & Transition Manager will be required to work on-site in Sheffield for 3 days per week. It will initially run to the end of the financial year, but the programme is long term and extensions will be available. This role is joining a very large-scale transformation programme with an … instantly recognisable household name. The Service Design & Transition Manager will need a real go-getter attitude and be pro-active in dealing with risks before they become problems. In addition to a strong Service Design and Service Transition background, you’ll ideally be a well-rounded Service Manager with proven experience across vendor management, major More ❯

ServiceNow. You will be accountable for the development, delivery, and support of ServiceNow-based solutions that enable our HR and Legal teams to operate efficiently and provide first-class service to our colleagues. You will lead the technical strategy and development for the HRSD ServiceNow instance, ensuring alignment with business needs and HSBC's technology standards. Working across multiple … and implementing continuous improvement opportunities, such as performance enhancements and error detection. To be successful in this role you should meet the following requirements: Strong experience with ServiceNow HR Service Delivery (HRSD) implementations. Proven expertise in developing and supporting SaaS platforms, including working with software vendors to stay updated on releases and roadmaps. Proficiency in Agile methodologies, including running … ceremonies and managing sprints across multiple pods. Experience with IT Service Management processes, particularly Change, Incident, and Problem Management. Hands-on experience with ServiceNow development, including configuration, scripting, and integrations. Familiarity with DevOps practices and tools is a plus This role can be based in Sheffield or Edinburgh and offers hybrid working. Opening up a world of opportunity More ❯

to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service More ❯

as needed. Governance & Support: Define project governance arrangements and secure the necessary project support. Quality Assurance: Ensure effective quality assurance and integrity of projects, aligning with corporate standards. Budget Management: Manage project budgets, monitoring expenditure and costs against benefits throughout the project lifecycle. Team Leadership: Facilitate team appointments, manage performance, and promote professional development and wellbeing. Stakeholder Communication: Manage … communications with all stakeholders, ensuring clarity and appropriateness in content and format. Risk Management: Identify and manage risks to ensure successful project outcomes. Continuous Improvement: Contribute to the development of professional practises within the IT Programme and Project Management space. What We're Looking For: Essential Qualifications: Diploma-level education in a relevant subject or equivalent experience. Project … such as PRINCE2, ideally at an enterprise level. Communication Skills: Excellent ability to present complex information clearly. ITIL Foundation Certificate: Holder of ITIL Foundation or comparable experience in IT Service Management. organisational Skills: Strong skills in managing multiple priorities effectively. Desirable Qualifications: Degree-level education in a relevant subject area.Experience in a law enforcement agency or emergency service More ❯

balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As a professional sales account manager, you will split you time equally divided (50/50) between field based and office-based work selling our B2B and B2C … our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth More ❯

balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As a professional sales account manager, you will split you time equally divided (50/50) between field based and office-based work selling our B2B and B2C … our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth More ❯