18 of 18 Service Management Jobs in South Yorkshire

major banking client with the delivery of a large-scale infrastructure and mainframe transformation programme. We are looking for two experienced IT Change Management professionals to join the programme, working across multiple technical workstreams and helping to coordinate and govern a significant volume of infrastructure changes. We are onboarding … Change Manager approx £500£550 per day Senior IT Change Manager/Change Lead approx £600£650 per day These are technical IT Change Management/Service Management roles rather than business or organisational change positions , so candidates must have hands-on experience managing technical changes within ...

Role Title: Service Desk Architect Contract: TBC Location: Sheffield. Hybrid 3 days per week onsite Rate: up to £577.76 p/d Umbrella inside IR35 Role purpose/summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking … environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Key Responsibilities Service Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient ...

Role Title: Service Sustainability Lead Rate: Inside IR35: £425.00 - £460.00 Location: Hybrid working 3 days onsite per week Sheffield We're seeking an experienced Service Sustainability Programme Lead to drive a critical programme focused on improving service stability, resilience, recoverability, and control effectiveness across a technology portfolio. … highly visible role where you'll work across Technology, Operations, Cyber Security, Risk, Change, and Business teams to reduce operational risk, strengthen service performance, and deliver measurable improvements in service sustainability. What You'll Be Doing Own and deliver the Service Sustainability Programme (SSP) roadmap, creating ...

interim basis. Based within a busy collections and returns room, you will play a key role in supporting the day-to-day management of IT equipment, assisting colleagues with collections and returns, and ensuring an efficient and professional service is delivered to internal customers. … queries and direct customers to the appropriate teams where required. Help maintain an organised, efficient, and professional environment during opening hours. Equipment & Asset Management: Record and update equipment information using service management and asset management systems. Process the collection, return, and tracking of leased IT equipment ...

modernising its ERP landscape and developing the capabilities of its Shared Services function. This is an exciting opportunity for an experienced Head of Shared Service Transformation leader to play a pivotal role in translating a high-level business case into sustainable, measurable change across a complex, multi-functional environment. … establish appropriate KPIs and deliver measurable operational improvements. Driving the transition of activities into Shared Services and Centres of Excellence where appropriate. Establishing effective service management frameworks, SLAs and governance structures. Supporting the optimisation of ERP capabilities, automation, RPA, analytics and emerging AI solutions to improve Finance processes ...

technology domains and business functions, the successful candidate will ensure projects are delivered safely, securely, within budget, and in compliance with regulatory and risk management standards. The role requires strong technical knowledge, exceptional stakeholder management skills, and a proven track record of delivering complex infrastructure initiatives within enterprise … RAID logs, delivery roadmaps, milestones, dependencies, and governance artefacts. Ensure successful delivery against agreed scope, budget, timelines, quality standards, and business outcomes. Drive proactive management of risks, issues, assumptions, and dependencies. Coordinate project resources across infrastructure, engineering, architecture, security, operations, and vendor teams. Facilitate project governance forums, steering committees ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that … join us. What skills, knowledge and experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users ...

technical delivery, actively write code, and champion continuous improvement across a range of projects.Collaborate with central engineering communities to embed best practices and enhance service management for global users. Experience in the banking or real estate sector is not required-what matters is your technical expertiseand ability … Delivery: Provide technical direction and actively contribute code to deliver secure, scalable solutions. Continuous Improvement: Promote modern engineering standards, agile practices, and process enhancements. Service Management: Strengthen operational reliability and user satisfaction through improved incident, change, and problem management. Stakeholder Collaboration: Work closely with product managers, architects ...

architecture initiatives, ensuring alignment to HSBC's technology strategy, transformation objectives, and enterprise architecture standards. This position requires exceptional programme leadership, strategic planning, stakeholder management, and the ability to coordinate multiple interdependent initiatives across a global, matrixed organisation. The successful candidate will work closely with senior architects, engineering leaders … senior leadership. Ensure architecture initiatives remain aligned to strategic outcomes, regulatory requirements, technology standards, and organisational priorities. Coordinate funding, budget tracking, resource demand management, and investment reporting across the architecture portfolio. Facilitate collaboration across Architecture, Engineering, Cybersecurity, Service Management, Infrastructure, and Business teams to remove delivery barriers ...

roadmap, and operational excellence for critical enterprise messaging and integration platforms. You will bridge engineering, architecture, and business teams to drive platform standardization, lifecycle management, and high-availability outcomes across a global financial infrastructure. Your Impact Strategy & Roadmap: Define and maintain multi-quarter product roadmaps covering security, automation, platform … customer onboarding for IBM MQ, ACE, ITX, and Instana platforms. Lifecycle & Governance: Lead platform lifecycle initiatives-including upgrades, deprecation strategies, and technical debt management-while enforcing reference architectures and security controls (mTLS, certificate management). Reliability & Performance: Own service health outcomes by monitoring SLIs, SLOs, and MTTR ...

will enjoy problem-solving, building relationships with stakeholders, and finding practical solutions to business challenges. You will have: Experience in an Application Support, Service Desk, Systems Administration, or Business Systems Support role. Experience supporting ERP systems or other business-critical applications. Strong analytical and troubleshooting skills with the ability … Microsoft Office applications, including Excel, PowerPoint, and SharePoint. Desirable skills include: Experience supporting COINS ERP or similar enterprise platforms. Knowledge of user access management, integrations, upgrades, and ERP administration. Experience using SysAid, JIRA, or comparable IT service management tools. Job Offer Salary ranging from ...

specific areas of technology including control room and mobile device technologies and associated protocols and will provide clear technical guidance to the associated technical, service and user communities. Of particular importance is the ability to build strong and effective working relationships with other service management and technical … communications for UK ambulance services. ARP has a team of over a hundred staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues.They are based all over the country to support the successful delivery and maintenance of a £460m programme of work.The ...

skills. Proactive, independent and confident challenging suppliers when required. Understanding business processes in finance, operations, or supply chain. Strong problem-solving ability and customer service mindset. Clear and confident communication skills. Desirable Skills: Knowledge of Dynamics 365 and CE modules CE, Power Automate SQL/data querying, manufacturing, distribution … professional services background. Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Background in manufacturing, distribution, or professional services ITIL Apply today to join a business where technology, process improvement and user engagement make a real impact. If you receive suspicious outreach ...

Role Description: Principal responsibilities: Define and maintain a multi-quarter product roadmap covering currency, resilience, security improvements, automation and consumer experience. Own platform lifecycle management across the estate: standard versions, upgrade plans, deprecation/exit strategy, and technical debt prioritization.Shape and priorities demand using transparent criteria (risk reduction, service … noise reduction standards). Lead governance forums to manage exceptions, reduce fragmentation, and improve time-to-deliver for consuming teams. Maintain product documentation and service catalogue entries, ensuring clarity on "what's supported" and "how to consume". Be accountable for service health outcomes: availability, stability, performance, capacity ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

controls, risk and resilience. Key Responsibilities Shape and deliver the organisation's Technology and Operational Resilience strategy Work closely with senior Technology, Cyber and Service Management leadership Identify resilience gaps, weaknesses and areas for improvement Use incident and operational data to drive control and resilience improvements Develop … technology risk, controls, governance and resilience Experience identifying and addressing operational and technology resilience gaps Knowledge of DORA and similar regulatory requirements Strong stakeholder management skills, with experience working with senior technology leadership ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...