8 of 8 Service Management Jobs in South Yorkshire

user and data issues - Supervise the helpdesk team, ensuring prompt resolution of tickets with a high level of customer satisfaction - Maintain and enhance IT service management processes via Jira, ensuring effective project management and ticket resolution - Work closely with users accessing applications through Citrix, providing guidance … troubleshooting support - Keep abreast of the latest trends in ITSM and helpdesk management, incorporating best practices into daily operations - Manage a small portfolio of helpdesk projects, ensuring they are completed on time and meet all requirements - Monitoring and analysing relevant business data - Act as an escalation point for complex ...

ensuring robust delivery governance, risk control, and outcomes aligned to business priorities. This is a high-visibility programme requiring strong leadership, senior stakeholder management, and disciplined execution across multiple countries, teams, and vendors. Key Responsibilities: Programme Leadership & Delivery: Lead end-to-end delivery of a ~$4m infrastructure programme, ensuring … upgrades and hardware components, coordinating multiple workstreams and dependencies. Build and maintain an integrated programme plan, milestones, RAID, reporting cadence, and governance routines. Stakeholder Management: Engage and influence demanding business stakeholders, building confidence through clear communication, realistic planning, and transparent delivery updates. Drive effective decision-making with senior stakeholders ...

upgrades and hardware components, coordinating multiple workstreams and dependencies. Build and maintain an integrated programme plan, milestones, RAID, reporting cadence, and governance routines. Stakeholder Management: Engage and influence demanding business stakeholders, building confidence through clear communication, realistic planning, and transparent delivery updates. Drive effective decision-making with senior stakeholders … countries, balancing local needs with global standards. Governance, Risk & Control: Establish and operate programme governance (steerco, working groups, key checkpoints). Own RAID management (risks, assumptions, issues, dependencies), ensuring proactive mitigation and timely escalation. Ensure delivery is compliant with internal controls, audit requirements, and operational risk standards. Delivery Execution ...

/01/2026 Job Type: Contract - 12 months Company Introduction The IT Security Officer (ITSO) plays a dual role in governance and service management. This position ensures security compliance and risk management across the OpenShift migration program, while also overseeing critical IT services. Responsibilities include implementing security … controls, managing infrastructure standards, and driving service strategy to support scalability, reliability, and compliance. Job Responsibilities/Objectives Security Governance and Compliance: Enforce security standards, review designs, and validate encryption and identity management. Risk Management: Identify, assess, and mitigate security risks throughout migration activities. Service Ownership ...

programme, company pension scheme, and life assuranceWe are recruiting on behalf of one of our valued clients-a market-leading provider of IT Project Management Services-who are seeking an IT Business Analyst Consultant to join their dynamic team. The Role As an IT Business Analyst Consultant, you will … strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Klipboard is the leading, specialist supplier of fully integrated technology solutions and related services to niche vertical markets in the wholesale and retail ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As Klipboard continues to expand across the globe, we are seeking a driven, confident and passionate Senior Marketing Executive with an abundance ...

Systems (KCS) is becoming Klipboard this year! Our new Klipboard brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing ...