Service Desk Architect
- Location
- Sheffield, England, United Kingdom
months contract Work Setup: Hybrid (3 days per week onsite, mandatory) Our client in the Information Technology and Services industry is looking for a Service Desk Architect to lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. … role will define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Work across internal support teams, suppliers, service owners, and technology functions to establish scalable, resilient, and secure support services aligned ...