9 of 9 Service Management Jobs in South Yorkshire

exciting opportunity has arisen for an experienced Crisis Manager/Major Incident Manager to join a large-scale enterprise environment, taking ownership of critical service incidents and driving end-to-end recovery activities. You will lead the response to major incidents, coordinating technical teams, senior stakeholders and business leaders … minimise service disruption, restore critical services, and ensure effective communication throughout the incident lifecycle Key Responsibilities Lead and manage Major Incidents across complex enterprise environments. Coordinate technical and business stakeholders during service outages. Drive rapid service restoration and recovery activities. Chair incident bridge calls and escalation meetings. ...

About the role As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS.Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. … occasional weekend work involved. What youll be responsible for Logging calls, providing swift and accurate support, and resolving issues in line with our incident management standards. Tackling hardware, software, email, password resets, mobile devices, and IT equipment issues with empathy and determination. Resolving incidents/problems quickly and accurately ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams ...

site support across 3 core UK locations in the South Yorkshire region. The role will focus on end-user support, Microsoft technologies, endpoint management, incident resolution, and contributing to wider IT projects and continuous improvement initiatives. Client Details Our client is a well-established international organisation with operations across … Europe. They are investing in their IT function and require an experienced IT Technician to support users across multiple sites, ensuring a high-quality service and seamless technology experience for employees. Description Reporting to the IT Services Manager, the Interim 2nd Line IT Support Engineer will be responsible ...

infrastructure estate while providing technical direction to a team of engineers. You'll work closely with internal stakeholders and external suppliers to maintain service stability, coordinate operational activities and support the successful delivery of infrastructure improvements. Key responsibilities include: Providing technical leadership to a team of Infrastructure Engineers. Acting … complex infrastructure issues. Maintaining the availability, performance and resilience of enterprise infrastructure services. Leading the response to major incidents, coordinating technical resolution and service restoration. Managing infrastructure change, patching schedules and vulnerability remediation activities. Supporting backup, disaster recovery and business continuity processes. Working with third-party suppliers and managed ...

time, Permanent About the Role Our client is looking for an experienced and proactive IT Operations & Infrastructure Manager to lead the day-to-day management, performance and development of their IT infrastructure and support services. Based in Sheffield with a hybrid working arrangement, you'll play a key role … cloud technologies. Delivering and managing IT support services within a business environment. Microsoft Entra ID (Azure Active Directory) and Microsoft security technologies. IT service management principles and best practices. Managing third-party suppliers and service providers. Strong troubleshooting, analytical and problem-solving skills. Excellent communication and stakeholder ...

technically skilled IT Helpdesk Support Advisor. This is an excellent opportunity for an IT support professional who enjoys solving technical issues, delivering outstanding customer service, and ensuring users remain productive with minimal disruption. As an IT Helpdesk Support, you will be responsible for: Provide first and second-line technical … services. Manage Microsoft Entra ID (formerly Azure Active Directory), including user accounts, password resets, group membership, and access permissions. Administer Exchange Online, including mailbox management and distribution groups. Support Microsoft Teams, SharePoint Online, OneDrive for Business, and collaboration tools. Install, configure, and maintain Windows desktops and laptops. Configure ...

Swedish family-owned corporate group, Axel Johnson. Our IT team of about 100 professionals delivers a range of services, including Cybersecurity, Client and Network Management, Business Intelligence, and much more, to support and drive the group's success. The role: You will join a team of s even … will be involved in planning and improving systems and services . Responsibilities : Provide comprehensive IT support across Europe, tackling OS, Office 365, access management, and cybersecurity issues. Efficiently address incoming incidents and requests in the Jira Service Management system . Own your ticket queue with proactive follow ...

systems, with a strong focus on improving efficiency, value, and user experience through cloud-based solutions. Description Support the delivery and day-to-day management of Oracle Finance and related cloud systems Coordinate system upgrades, releases, and patches, including testing and business communication Work with third-party suppliers … manage incidents, defects, and service requests Assist with small-scale enhancements and system improvements Monitor system performance and contribute to continuous improvement activities Translate business needs into system changes aligned with Oracle capabilities Maintain system documentation and update process materials Support user adoption, including training content and Oracle Guided ...