11 of 11 Service Management Jobs in South Yorkshire

services. This role focuses on building resilience KPIs, KRIs, dashboards, and reporting by bringing together data from incidents, observability platforms, change failures, and service management tools to provide clear visibility of risk and resilience maturity. Key Responsibilities Design and maintain resilience KPIs and KRIs aligned to key operational … resilience outcomes Integrate data from incidents, observability platforms, change failures, and service management tools Analyse trends to identify systemic weaknesses, control gaps, and improvement opportunities Produce clear, executive-ready dashboards and reporting for senior leadership Support prioritisation of remediation activity through evidence-based insight Deliver resilience scorecards, systemic ...

Access Control Pod to support short to long-term business vision. - Assess and ensure business demand aligns with investment plans & Technology Strategy. - Support the management of Technology- business relationship; represent Technology in business discussions and ensure necessary technology capabilities required by the business are developed. - Leading an Agile … practices and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance. - Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work ...

opportunity to join a growing organisation in a brand-new role , where you’ll take full ownership of establishing and shaping the IT Asset Management function from the ground up. We’re looking for someone who can not only manage assets but design, implement, and embed best-in-class … operates within the business. The Role As IT Asset Manager, you will be responsible for building and leading the organisation’s approach to asset management, ensuring full visibility, compliance, and optimisation across the IT estate. Key Responsibilities Establish and own the IT Asset Management function , including processes, policies ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business ...

enterprise environment. Key Responsibilities: Design and maintain resilience KPIs and KRIs aligned to key outcomes Integrate and analyse data from incident, change, observability, and service management platforms Identify trends, risks, and improvement opportunities across the estate Produce executive dashboards and regulatory-ready reporting Support prioritisation of remediation … resilience improvements Requirements: Strong data analysis experience in a large banking environment (essential) Experience working with operational, incident, or service management data Strong SQL and dashboarding/reporting skills Understanding of operational resilience or risk frameworks Ability to translate data into clear, actionable insight ECS Recruitment Group ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams ...

Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support … solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call ...

cloud migrations, upgrades, and system integrations. Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi. Administer Active Directory, Group Policy, identity management, and access controls. Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager. Monitor system performance, availability, and security, ensuring adherence to best … security tooling. Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services. Produce clear technical documentation and contribute to continuous service improvement. Skills and Experience: Essential: At least 5 years' experience in IT support, including substantial 3rd line and project-based work. Strong hands ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: £27,625 Location: Sheffield (Hybrid) Must be eligible … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, youll be the friendly, knowledgeable voice our customers rely on when somethings not working. Youll learn a huge amount on the job while supporting ...

delivery of technical programmes that modernise the clients technology landscape, improve resilience, and drive strategic simplification. This position requires strong engineering literacy, deep stakeholder management expertise, and the ability to drive execution in a global, matrixed environment. Key Responsibilities: Lead end to end delivery of multi-disciplinary technical projects … platforms. Maintain high quality project artefacts including RAID logs, roadmaps, technical delivery plans, budgets, and executive reporting. Drive alignment across Engineering, Architecture, Cybersecurity, Service Management, and Business stakeholders. Oversee vendor delivery and ensure all third party activity aligns with the clients controls and governance. Promote modern engineering practices ...

privileged access (with CyberArk as a desirable skill). This is a delivery and operations role (not an architect), partnering with Security, Infrastructure, and Service Management to harden controls, reduce risk, and improve user experience. Responsibilities Entra ID operations & hardening : tenant hygiene, identity security baseline, Conditional Access ...