10 of 10 Service Management Jobs in South Yorkshire

tooling enhancements, or adoption of new technology. Support continuous delivery and iterative improvement while maintaining quality, stability, and operational alignment. Support the enhancement of service management processes (incident, problem, change) to strengthen operational reliability and user satisfaction. Partner with operations teams to improve monitoring, documentation, support models … overall service performance. Work with technical teams to ensure effective handover into BAU service and alignment with organisational standards. Partner with product managers, architects, business stakeholders, and global real estate teams to understand requirements and support delivery of the technology roadmap. Facilitate alignment across engineering, product, and service ...

user and data issues - Supervise the helpdesk team, ensuring prompt resolution of tickets with a high level of customer satisfaction - Maintain and enhance IT service management processes via Jira, ensuring effective project management and ticket resolution - Work closely with users accessing applications through Citrix, providing guidance … troubleshooting support - Keep abreast of the latest trends in ITSM and helpdesk management, incorporating best practices into daily operations - Manage a small portfolio of helpdesk projects, ensuring they are completed on time and meet all requirements - Monitoring and analysing relevant business data - Act as an escalation point for complex ...

Service Desk Engineer - Barnsley £35,000 - £40,000 PA IT team within a utilities organisation is seeking a motivated and detail-focused Service Desk Engineer to join them on a permanent basis. In this role, you will take ownership of recording, troubleshooting, and resolving a wide range … guidance to 1st line support staff, collaborating with wider IT teams, and liaising with third-party suppliers to ensure a consistently high standard of service delivery across the business. Main Duties: Deliver technical assistance to VIPs and end users via phone, remote tools, email, and in-person support Manage ...

Service Operations Manager Barnsley - Office Based Up to £50,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable, commercially sound and capable … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

ensuring robust delivery governance, risk control, and outcomes aligned to business priorities. This is a high-visibility programme requiring strong leadership, senior stakeholder management, and disciplined execution across multiple countries, teams, and vendors. Key Responsibilities: Programme Leadership & Delivery: Lead end-to-end delivery of a ~$4m infrastructure programme, ensuring … upgrades and hardware components, coordinating multiple workstreams and dependencies. Build and maintain an integrated programme plan, milestones, RAID, reporting cadence, and governance routines. Stakeholder Management: Engage and influence demanding business stakeholders, building confidence through clear communication, realistic planning, and transparent delivery updates. Drive effective decision-making with senior stakeholders ...

Operations Manager - Service Delivery/Customer Operations Barnsley - Office Based Up to £50,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

programme, company pension scheme, and life assuranceWe are recruiting on behalf of one of our valued clients-a market-leading provider of IT Project Management Services-who are seeking an IT Business Analyst Consultant to join their dynamic team. The Role As an IT Business Analyst Consultant, you will … strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Klipboard is the leading, specialist supplier of fully integrated technology solutions and related services to niche vertical markets in the wholesale and retail ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As Klipboard continues to expand across the globe, we are seeking a driven, confident and passionate Senior Marketing Executive with an abundance ...

Systems (KCS) is becoming Klipboard this year! Our new Klipboard brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing ...