Jobs 1 to 15 of 26

Customer Service Analyst

CUSTOMER SERVICE ANALYST - FIXED TERM CONTRACT (SALARIED) 12 MONTHS INITIALLY... Duties include: * Providing the single point of contact for all new incidents and queries via phone, email and fax. All contact to the Service Desk will be logged using the company's Service Management tool. * Providing a Service Desk function...
Harrogate -
Volt
Rate: £17000 per annum + Total Package value 21K
Posted: 18 hours ago

Service Analyst - Incident Analyst

A new role has arisen for an IT Service Analyst to deliver high quality Service Support within a busy and growing Service Management Team. Focused primarily on Incident Management, the IT Service Analyst will take ownership of long term Incident resolution and remediation, acting at SME and providing guidance to...
Leeds, West Yorkshire -
The Bridge Ltd
Salary: Unspecified
Posted: 2 days ago

Service Analyst

will work closely with the rest of the Service Delivery Team across a range of environments from. Service Design... Infrastructure Service Delivery Manager... In addition, you will manage the resolution of all non eCommerce issues including escalation to appropriate senior management... Service management... ServiceNow... ITIL Foundation... LAN. / WAN design... change...
Leeds, West Yorkshire -
Jet2.com
Salary: Excellent
Posted: Yesterday

Release Analyst

The role of Release Analyst is responsible for managing the delivery of changes to services across test and production environments throughout the software delivery life cycle... -Experience working in a fast paced agile environment... -Knowledge of source control and dependency management systems used in software development... -Ideally holds a degree...
Leeds -
William Hill
Salary: Competitive + benefits + holidays
Posted: 25 days ago

Service Manager/Service Desk Manager - Leeds - up to £42,000 + 10% bon

The Service Manager/Service Desk Manager will be responsible for managing and improving the IT Service Desk provision as well as working extensively in Incident Management... Extensive IT or Service Management experience within a mid-to-large size organisation... Recent hands-on incident management experience. Matrix management experience. ITIL certified...
Leeds, West Yorkshire -
Spencer Rose
Salary: From £40,000 to £42,000 per annum
Posted: Yesterday

Service Architect

The successful candidate will have successfully performed a wide variety of service management roles in multiple complex support organisations. As a Service Architect, you will have experience of and be required to have; - Deep and wide experience of ITIL process architecture, service design, service transition and implementation in large-scale...
Leeds, West Yorkshire -
The Bridge Ltd
Salary: Excellent Base Salary (DOE) plus Benefits
Posted: 4 days ago

Project Manager - IT

Project Manager required for a permanent position in either Sheffield or Newcastle - This role does require a lot of travel. As a Project Manager, you will: Plan, direct, and coordinate activities to manage and implement projects from initiation to final operational stage, early life support and project closure. Lead project...
Sheffield, South Yorkshire -
Advantage XPO
Salary: £38000 - £48000 per annum + car or car allowance
Posted: 2 days ago

Technical Project/Engagement Manager - Sheffield - £400-500

It is an exciting role where the candidate will lead and manage, for the next 12 months, the expansion of the project into the Asia Pacific region while representing its Service Management function in the UK and Europe... Strong technical project management background. Understanding of IT Infrastructure Delivery and Operations...
Sheffield -
Annapurna HR
Rate: £400 - £500 per day
Posted: 23 days ago

Technical Project Manager: Cloud Computing

A contract opening for a Technical Project Manager with Cloud Computing experience based in Sheffield Technical Project Manager: Cloud Computing Our large financial services organisation in Sheffield seeks a Technical Infrastructure Project Manager with CLOUD Computing experience... Sought: CLOUD Computing experience - Essential. Strong Technical Project Management skills and experience in...
Sheffield -
Hays Specialist Recruitment
Rate: negotiable
Posted: 23 days ago

Service Design Architect - Cloud & Hosting

Our services include Cloud computing and storage to transform IT infrastructure into a cost effective and flexible enterprise service and you could be part of this growing part of our organisation. Our Service Design Architects design, maintain and control architecture of service components and pride themselves of enabling effective support...
Leeds, West Yorkshire -
Vodafone
Salary: £Attractive Base plus Bonus, 28 days hols, pension sheme, share scheme
Posted: 10 days ago

DevOps

Responsibilities Configuring / Supporting .NET Apps under IIS. Configuring / Supporting MS SQL. Configuring / Supporting MongoDb (our NO SQL database) Use of Server and Application Monitoring Tools. Server hardening... Adept at administrating Windows Server technologies (e.g. windows server, AD, RDP, Terminal Services, Window Clusters), across both Server 2008 and 2012 platforms.....
Harrogate -
Hays Specialist Recruitment
Salary: Competitive Salary
Posted: 25 days ago

Application Support Engineer

Key technologies in use within our platform are HP ArcSight and Hadoop... Familiar working within ITIL aligned-processes - Request, Incident, Problem and Change Management... Use of Service Management tools such as CA Service Desk. Experience with SIEM solutions. Good Linux administration. Database technologies such as MySQL/PostgreSQL. Scripting languages, such...
Leeds, West Yorkshire -
BAE Systems Applied Intelligence Ltd
Posted: 7 days ago

Application Support Analyst

Following the defined current ITIL Incident management processes... * Providing full incident closure details including root cause analysis... SQL Server 2008/2012. SSIS knowledge... ASP.Net MVC 3 Framework knowledge... Analytical with good problem-solving skills. Experience of working in ITIL aligned environments using call / ticket management toolsets... Sharepoint integration skills...
Leeds, West Yorkshire -
BAE Systems Applied Intelligence Ltd
Salary: Good bens
Posted: Yesterday

AV/VC Video Service Desk Engineer (Cisco/Voice/Networking) - Halifax

AV / VC / Video Conferencing / Telepresence / Tandberg / Polycom / Cisco / Networking / Voice / ITIL / Service Desk AV/VC Support Engineer required for our client, an international provider of integrated ICT solutions... ITIL based Service Management / Helpdesk software... Tandberg / Polycom / Cisco / life-size Videoconferencing / TP endpoints... Video Tandberg (Cisco) communication infrastructure... Cisco call manager.....
Halifax, West Yorkshire -
FT Select
Salary: £20,250 per annum (will increase by 10% once certain targets are met)
Posted: Yesterday

Business Analyst

Through our close relationships with Sky Sports we can provide a unique opportunity to deliver a real experience that makes us stand out in the online gaming sector... - To manage and maintain up to date product knowledge and industry solution design methodologies providing world class solutions to maximise the benefits...
Leeds -
Sky Betting & Gaming
Posted: 21 days ago