Jobs 1 to 15 of 19

Service Manager - ITIL / ISO20000 / Service Delivery

City, London -
4it Recruitment Ltd
In this customer facing role, you will be responsible for the service delivery to customers within an ITIL framework. As a Service Manager you will be responsible for developing working relationships with customers to understand and improve the service delivery to the client base... Strong background in Service Management. Experience...
Salary: Up to £45k
Posted: Yesterday

IT Services Manager

City, London -
Jumar
Take charge of managing service delivery/business relationships and the associated customer experience, predominantly but not exclusively for the London region... Assist with the coordination of planned changes and releases with customers, change management and IT support... Strong ISO20000/ITIL knowledge, with foundation level certification for ITIL expected, intermediate or...
Posted: 8 hours ago

DV Cleared Service Delivery Manager

City of London -
Capita - ITMS
The successful candidate will be creating or amending any SLA's/OLA's required to support the changing support model, ensure the new support model works seamlessly with new embedded managed services and hold checkpoint meetings with business managers and work package owners and report on success of any progress...
Rate: £450 - £550 per annum
Posted: 11 days ago

IT Service Delivery Manager

City of London -
Argyll Scott
Key areas we are looking for: Experience and a strong understanding of IT Service Management (ITSM) Practices, particularly for: Incident Management. Problem Management. Change Management... Experience of working in an ITIL environment. Supplier and Stakeholder Management. Disaster Recovery planning, testing and execution. Supporting a Windows based server and desktop environment.
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 4 days ago

Service Transition Manager - DV Cleared

City, London -
LA International
A Service Transition Manager is required to work for a Client in Central London. Managing new IT services into Live Services the successful candidate will be undertaking the following activities: -Ensuring projects are fit for purpose. -Capture and minimise areas of risk to the live service. -Document a Service Support...
Rate: £450 - £550 per day
Posted: 6 hours ago

Service Delivery Manager - London - £50K-£60K

City, London -
Deerfoot IT Resources Ltd
A major force in the world of publishing & media services, providing publishing, document and information services to a large number of organisations in the UK, they are currently looking to recruit a Service delivery manager. The Service Delivery Manager (SDM) has responsibility for Service Management within the Public Sector business...
Salary: £50000 - £60000 per annum
Posted: 2 days ago

Global Service Desk Manager ITIL - £60,000 - £70,000 plus pr

City of London -
NFP Group Ltd
Global Service Desk Managers interested in this role will need extensive experience at the head of the service desk (1st line), including hiring staff, defining processes and working under ITIL methodology. You will have managed and implemented at least 3 Global service desks into large corporate environments which include the...
Salary: £60000 - £80000 per annum
Posted: 11 days ago

Service Delivery Manager - Banking

City of London -
Real Staffing
A service delivery role has arisen within a Information security team within a widely known investment bank... The main compentencies needed include: * Investment Banking Application knowledge and experience * Experience of working in Investment Banking environment * Knowledge and experience of Information Security principles and techniques especially as related to Application Security *...
Rate: £450 - £550 per day
Posted: 16 days ago

IT Service Desk Manager – Retail – Londn, £35,000 - £45,000

City of London -
NFP Group Ltd
IT Service Desk Manager required improving the service delivery of the IT Service Desk and Application Support teams for a UK wide successful company. Your role will be to manage the Service Desk and improve their performance of providing support to over 2000 IT users, using ITIL, across multiple sites...
Salary: £35000 - £45000 per annum
Posted: 15 days ago

Service Delivery Manager

City of London -
Hays IT - Uk Posting account
Your key responsibilities will be; establishing a global consistent Application Security Review Service, defining and maintaining SLA with all relevant service providers, defining and maintaining the Application Security Review and driving delivery excellence. The successful individual will have; Investment Banking Application knowledge and experience (Essential), a vast amount of experience...
Rate: £500.00 - £550.00 per annum
Posted: 16 days ago

Service Delivery Manager - Derivatives, Support,

City, London -
Harrington Starr
The role will be a key hire, as the Service Delivery Manager (Derivatives, Support, Financial Services) will work within the business to facilitate and support how service is delivered and perceived by existing clients as you will be the first point of contact for any delivery of service. The role...
Posted: Yesterday

Project Manager / Service Manager - Derivatives

City, London -
Informatiq Consulting
They are currently looking for Service Manager with extensive business knowledge in Derivatives, to take a lead role in working closely with customers for the delivery of services and service engagement... Extensive knowledge in Derivatives is absolutely essential for this role. We are looking for strong communicators, ideally with experience...
Salary: £Excellent Salary + Benefits
Posted: Yesterday

Service Manager & Service Improvement - IT Operations

City, London -
Mortimer Spinks
Service Manager, Service Improvement Manager, ITIL, OLA, SLA, CRM, Salesforce, JIRA, Customer service, service improvement, route cause analysis, Negotiation, Relationships, end-to-end operations, processes, ISP, BSS, OSS MNO, Mobile, GSM, Telco, Telcoms, communication, ecommerce, start-up... Your role will focus on identification & recommendation of root cause analysis & resolution of...
Salary: £42000 - £52000 per annum + excellent package and Bonus
Posted: 4 days ago

Service Transition Manager - 55K

City, London -
Aston Carter
Keywords: Service Transition Manager, infrastructure, ITIL, Prince 2, vendor, service risk, service acceptance, operational readiness, governance, stakeholder management... Key responsibilities: *Impact, evaluation and risk assessment of new projects from a Service perspective... *Working with Business and Service Management stakeholders... *Providing an interface for Service Management into project teams... *ITIL trained -...
Salary: £45000 - £50000 per annum
Posted: 4 days ago

Senior Service Delivery Manager

City, London -
Advantage XPO
Develops demand forecasts with account teams so that the Service Lines can plan and deliver end-to-end services... Business development - developed a number of business opportunities by working with the sales team to build pipe line... Risk Management -has vast experience of managing risks and is typically a risk...
Posted: 3 days ago