Jobs 1 to 15 of 16

Service Delivery Manager

City, London -
Wavex Technology Limited
As a Service Delivery Manager you will be responsible for acting as an advisory and liaison to for a portfolio of clients to ensure satisfaction... Previous proven experience as a Service Delivery Manager/Client Relationship Manager/Account Manager or Sales Support for a Managed Services Provider in a client facing...
Salary: Excellent salary + bonus + extensive competitive benefits
Posted: 21 days ago

Service Delivery Manager

City of London -
Eligo
Main Duties & Responsibilities: Frequently meeting with customers to review service delivery performance and ensure customer satisfaction. Capturing service delivery issues and working with internal operational teams to address such issues... To make sure that any 3rd parties involved in the service delivery to managed service and maintenance customers are delivering...
Salary: £55000 - £62000 per annum + Full Benefits
Posted: Yesterday

Service Desk Manager

City, London -
Robert Half
Are you an experienced Service Desk Manager looking for the next step in your career? Can you lead, motivate and bring out the best of a team of 30 in a ITIL environment working to KPI's & SLA's? Would you like to play a pivotal role in a thriving...
Salary: £40000 - £50000 per annum + 6% Pension, Life, Health, 25 Days
Posted: 4 days ago

Customer Services Manager

City, London -
SCC
Proactively proposing and delivering service improvement plans, in order to add value to the customer base and play a part in delivering departmental service improvement plans * Working with the head of service delivery to understand the wider IT service issues facing our customers and proposing appropriate service solutions which add...
Posted: 17 days ago

Helpdesk Service Manager - ITIL

City, London -
Eames Consulting
Helpdesk Service Manager required by London based Insurer to oversee the firm’s global support group and optimise the current delivery process... Due to the nature of the role, the Helpdesk Service Manager will need the following expertise: 5 - 10 years Helpdesk Service Management experience. Providing support to 1500 employees...
Posted: 1 hour ago

Business Service Delivery Manager - Financial Services

City of London -
The People Network
One of the worlds leading names in financial services is seeking an experienced Business Service Delivery Manager to join the Group Head office IT team. The role of Service Delivery Manager is a business facing role as apposed to a technical ITIL position and requires the successful candidate to work...
Salary: £80000 - £90000 per annum + 30% bonus, 15% pension, flex bens
Posted: 24 days ago

Service Assurance Manager/Service Manager-ICT-London

City, London -
LA International
Establish and maintain strong and productive relationships with key stakeholders to ensure that the varied and changing service requirements of the business are understood and are incorporated into a framework of continuous improvement... *Arrange Quality Assurance checks, forums, technical surgeries and audits as part of a Continual Service Improvement (CSI)...
Salary: £39000 - £44000 per annum + London Weighting + benefits
Posted: 3 days ago

Application Service Manager

City, London -
Kuoni Travel Ltd
Are you an IT Professional who has experience of working with business applications in an agile environment?... Continually assess and improve the Incident and Problem management processes within FIT... Work closely with Product Owners and Development Leads to prioritise problem tickets on the development backlog and facilitate Kanban fixes for...
Posted: 10 days ago

IT Service Manager - Investment Management

City, London -
Hays Finance Technology
A leading Investment Management firm are looking to hire an IT Service Manager to join a growing team reporting into the Global IT Service Manager... You'll be required to take responsibility for both the IT Production Risk Management and Continual Service Improvement offering ensuring that there is a continuous...
Posted: 6 days ago

Service Transition Manager / Director

City, London -
Sogeti
Sogeti UK are seeking a Service Transition Manager / Director to join during an exciting period of growth and continuous improvement . Sogeti is a leading provider of professional technology services, specialising in Application Management, Infrastructure Management, High-Tech Engineering and Testing. We are one of seven Microsoft worldwide migration alliance partners,...
Rate: Competitive Day Rate
Posted: 3 days ago

Service Validation And Testing Process Manager

City, London -
Harris Global
Urgent opportunity has arisen for a Service Validation and Testing (SV&T) Process Manager to join a large government organisation based in Central London. Suitable Service Validation and Testing Process Manager will be responsible for the day to day management of the SV&T processes/procedures. As part of the...
Posted: 2 days ago

Service Desk Manager

City, London -
Global Technology Solutions Ltd
We are Looking for a natural leader of people with knowledge of service desk management, a technical understanding of SME IT business solutions and the drive to improve efficiency... The candidate will have the opportunity to put their own stamp on the service desk management processes and system. Essential requirements...
Salary: £30000 - £40000 per annum + Performance Bonus
Posted: 6 days ago

Traffic Manager / Studio Manager / Creative Services Manager

City, London -
Preferred Choice
St Albans. £25,000 - £33,000. A position for a Traffic Manager / Studio Manager has become available within an in-house creative team for a thriving luxury retailer. The role will involve the following day to day tasks- *Handling creative job requests. *Working alongside Creatives. *Planning and managing project timelines. *...
Salary: £25000 - £33000 per annum
Posted: 17 hours ago

Professional Service/Manage Service Project Manager

City, London -
Harris Global
Some of the projects you will be managing are around Cyber Security, Applications and Infrastructure projects... Holds Prince2 Practitioner qualification... Intimate knowledge of change management, risk management, setting up and initiating projects... Applying accurate estimating techniques, and to use product-based planning, risk management, change management, monitoring and control appropriately...
Salary: £450 - £600 per day + d.o.e
Posted: 3 days ago

Senior Service Transition Manager

City, London -
Sogeti
Sogeti UK are seeking a Senior Service Transition Manager to join during an exciting period of growth and continuous improvement ... On-going support of the existing Service Transition Management process as well as reporting on Service Transition metrics also forms part of the Service Transition Management... Requirements: Strong background of...
Salary: Competitive Salary + Flexible Benefits Package
Posted: 3 days ago