Jobs 1 to 11 of 11

Service Delivery Manager (Regional)

Watford, Hertfordshire -
Roc Search
Roc Search is currently recruiting for a Regional Service Delivery Manager to be based in Watford, UK with the requirement to travel to European offices... Demonstrates a breadth and depth of operational service delivery management expertise, preferably in an international outsourced environment... oEffectively monitoring, controlling and supporting a wide range...
Posted: 3 days ago

Service Delivery Manager

Watford, Hertfordshire -
CDI Anders Elite Ltd
Provide problem management support to difficult, high profile customer issues and ensures root-cause analysis is conducted well... Experience of contract negotiation and supplier management... : Knowledge of ITIL and the Managed Services environment (ITIL and PRINCE2) Experience in a similar position or in a Managed Services environment in charge of...
Posted: 3 days ago

Service Desk Manager

Hertfordshire -
Progressive Recruitment
Job Responsibilities: Managing and monitoring the first line Service Desk team and our services Ensuring our first line Sarbanes Oxley controls are compliant Oversee and report on the day to day operational service delivery against SLAs, drive service improvements, interface with key stakeholders and ensure the delivery of premier quality...
Salary: £40000 - £45000 per annum + competitive
Posted: 19 days ago

Customer Services Manager

Bedford, Bedfordshire -
Polar Recruitment
Manage service delivery against contractual SLA's and KPI's, in adherence to ITIL processes... *Utilise and contribute to the further development of Change, Problem and Incident Management ITIL processes... *ITIL V3 Foundation certified... *Broad technical understanding of different platforms - IBM, UNIX, Microsoft, Datacentre environments etc... *PRINCE 2 certification desirable.
Salary: £35000 per annum + + Car (7K) + Bonus (4K) + Benefits
Posted: 3 days ago

IT Service Delivery Manager

Peterborough -
Networx Recruitment
ITIL Foundation in IT Service Management... Proficient in service management tools, (Remedy, Service Now, CA Unicentre or TopDesK) Experience in Information Technology Support (Thin Client and Server environments, networking, telephony and IVR systems) Experienced in service metrics and reporting (SLA and KPI Governance) Excellent communication and interpersonal skills... Desirable Skills:...
Salary: £40,000 - £55,000 per year
Posted: 4 days ago

ITIL Service / Configuration Manager

Peterborough, Cambridgeshire -
@ITS
This is a fast paced, growing & evolving organisation... A proven track record of delivering ITIL Configuration Management Database. Proven ability to create an IITIL Configuration Model. Transformation and Change Programme across multiple locations. Team Management experience. Strong communication, organisational, presentation, negotiation, influencing and management skills are a must... Car Allowance...
Salary: From £0 to £0 per annum Strong market salaries on offer
Posted: 3 days ago

SIMS Customer Service Manager

Hertfordshire -
Capita - ITIN
The key purpose of this role is to build relationships with customers so that business is retained and increased wherever possible. The post holder will be field based and work with schools in the UK throughout Hertfordshire and North Essex. The role of a customer service manager falls into specific...
Salary: £25000 - £28000 per annum + car
Posted: 19 days ago

Application and Service Support Manager

Watford, Hertfordshire -
BrightHouse
Application Management - operations management for each production system... Configuration Management - owns the configuration of each production system. Ensures sufficient documentation and process exists for configuration management... Various databases are in use at BrightHouse, but Oracle on Linux and DB2 on i5/OS are the primary platforms for critical business applications.....
Salary: Competitive
Posted: 11 days ago

IT Support and Services Manager / Network Manager

Tring, Hertfordshire -
Bluetownonline
Location: Hertfordshire, HP23... The company is continuing to expand and has an exciting and challenging role for a Support and Services Manager. This is a fantastic opportunity to help the company grow their support department and at the same time expand the services they offer their customers. This stimulating role...
Salary: Competitive dependent on experience
Posted: 3 days ago

IT Support and Services Manager / Network Manager

Hertfordshire -
Blue Town Online
Location: Hertfordshire, HP23... The company is continuing to expand and has an exciting and challenging role for a Support and Services Manager. This is a fantastic opportunity to help the company grow their support department and at the same time expand the services they offer their customers. This stimulating role...
Salary: Competitive dependent on experience
Posted: 23 hours ago

Test Services Manager

Hitchin, Hertfordshire -
LV=
One of your main responsibilities will be to lead a team of experienced Test Services Team Leads - motivating, coaching and performance managing them... Above all else you'll be responsible for ensuring the Test Strategy is fit for purpose and ensure everything you and your team do is in line...
Salary: Competitive
Posted: Yesterday