Jobs 1 to 13 of 13

Service Delivery Manager - Contact Centre

I am currently recruiting for a well established Service Delivery Manager on a 6 month contract based in Solihull... Accountabilities: * Pro-actively manages all aspects of service delivery, ensuring that SLA's and OLA's are accurate and relevant, can be measured, and correction plans are in place to address...
Solihull, West Midlands (County) -
Lorien Resourcing
Posted: 3 days ago

IT Service Improvement Manager

Stafford. 3 months initial. Up to £350 per day. I have an urgent requirement for an IT Service Improvement Manager for my client, a Stafford based consultancy. You will carry out the following duties: *Manage stabilisation activities in partnership with other business areas. *Support project managers in delivery. *Develop business...
Stafford, Staffordshire -
Rullion IT Plus
Rate: £300 - £350 per day
Posted: 4 days ago

Service Design and Transition Manager (ITIL/ Service) - £50k

In this Service Design & Transition Manager (ITIL/ Service/ Transition), your role will be to develop and deliver against a framework that enables the successful on boarding of new customers and service lines. Working closely with the pre-sales /bid and service delivery teams, This Service Design & Transition Manager (ITIL/ Service/...
Coventry, West Midlands (County) -
Ampersand Consulting
Salary: £40000 - £50000 per annum + Car Allowance
Posted: 3 days ago

Service Transition Manager

Take the opportunity to shape the IT Service Management function for the Law Society Group... ITIL qualification - V3 foundation is essential to this role and intermediate in change is preferred... The successful candidate will be able to demonstrate the following knowledge, skills and experience: Comprehensive knowledge of Change Management good...
Birmingham, West Midlands (County) -
Solicitors Regulation Authority
Salary: From £35,373 to £41,000 per annum
Posted: 2 days ago

Service Design & Transition Manager Managed Services ITIL Coventry

Key skills & experience: -Relevant professional qualifications (ITIL V3.0 is a pre-requisite) -Full knowledge of lifecycle service management to help design the services for our customers. -Extensive experience of best practice use of ITSM based service management software. -Experience in delivering Service Reporting using Business Intelligence tools... -Understanding and...
Coventry, West Midlands (County) -
Candour Solutions
Salary: Excellent plus benefits
Posted: 3 days ago

Service Manager

Reporting into the Senior Service Manager, the Service Manager [SM1] will be responsible for the management of Workplace and Infrastructure and ITIL Services within this complex Managed Service... Where delivery of services or achievement of contracted measures are or could be impacted for whatever reason, the Service Manager will then...
Stratford-Upon-Avon, Warwickshire -
Posted: 2 days ago

Service Desk Manager

To manage and improve the service desk's overall performance against agreed SLA's. To publish Service Desk performance statistics against agreed SLA's. Work closely with Service Delivery Mangers to help maintain and improve services. Deliver robust and consistent levels of incident and major incident management... The role will...
Coventry -
Ampersand Consulting
Salary: £40000 - £50000 per annum + 4200 Car Allowance
Posted: 19 days ago

Service Design & Transition Manager

North West. A Leading technology provider is currently looking to bring in a Service Design & Transition Manager into their organisation.The provider for both public and private sector organisations have been at the centre of the IT market for over 20 years and have a massive customer base across the...
West Midlands -
Nigel Frank International Ltd
Posted: 3 days ago

Technical Services Manager Staffordshire £50-60k

We are working with a well-established and market leading company who are seeking an experienced Technical Manager to join their IT team based in East Staffordshire/North Birmingham. The successful candidate will be leading the team responsible for the infrastructure design and implementation process from cradle to the grave,...
Staffordshire -
Greywood Associates Limited
Salary: £50000 - £60000 per annum + Benefits
Posted: Yesterday

IT Service & Support Manager - FMCG / WMS Operations

We are seeking a Senior IT Manager with a broad experience of IT service management and delivery. You will be working with successful International FMCG organisation and based within their UK Distribution hub, in Rugby, Warwickshire... You will be client facing and have experienced in delivering service improvements utilising ITIL...
Rugby, Warwickshire -
Ashdown IT
Salary: £50000 - £65000 per annum + Benefits
Posted: 4 days ago

Service Centre Manager

This is a demanding and proactive role which requires you to oversee all requests, incidents and enquiries, acting as an escalation point whilst also ensuring that the systems, processes and people are in place to meet customer SLA’s... As well as being highly customer focused, we will expect you...
Wolverhampton, West Midlands (County) -
EDM Group
Salary: Up to £45,000 per annum
Posted: 25 days ago

Technical Service Manager

Permanent - Sutton Coldfield, North Birmingham, West Midlands - £55,000K - £65,000K + Car Allowance + Benefits - Microsoft, VMware... The individual will have a strong technical background within:- Windows Server 2008, 2012 - Ideally MCSE, MCITP certification. VMware 5, 6 - ideally VCP certification. Exchange Server. Active Directory. Citrix XenApp, ZenDesktop - Ideally CCA certified. SQL...
Sutton Coldfield, West Midlands (County) -
ReThink Recruitment
Salary: £55000 - £65000 per annum + Car Allowance + Benefits
Posted: 2 days ago

Service Desk Manager

We have a fantastic opportunity for an experienced Service Desk Manager to join an expanding company with an excellent record for staff retention. Working in a fast paced environment, working with the latest technologies, this is a prospect not to be missed!... Role Overview. - Maintain a forward schedule of Project...
Sutton Coldfield, West Midlands (County) -
Monarch Recruitment
Salary: Competitive
Posted: 3 days ago