Jobs 1 to 14 of 14

Service Delivery Manager

Coventry, West Midlands (County) -
Experis Ltd
Service Management (West Midlands base) / My client, a specialist consultancy, are looking for a commercially aware Service Delivery Manager. The SDM must have ITIL qualifications and have managed complex technical IT environments with multiple customers and 3rd Party Suppliers... Ideally someone who has delivered to challenging SLAs / KPIs, a natural...
Salary: £45000.00 - £55000.00 per annum + car allowance + bens
Posted: Yesterday

Customer Services Manager

Birmingham, West Midlands (County) -
SCC
Proactively proposing and delivering service improvement plans, in order to add value to the customer base and play a part in delivering departmental service improvement plans * Working with the head of service delivery to understand the wider IT service issues facing our customers and proposing appropriate service solutions which add...
Posted: 27 days ago

Service Manager

Birmingham, West Midlands (County) -
Spring Technology
This is an exciting opportunity to join a well established and expanding financial organisation at their offices in central Birmingham. In this role you will be responsible for the delivery of IT services to meet expectations as outlined in the Service Level Agreement, and managing Incident and Problem investigation and...
Salary: £35000.00 - £40000.00 per annum + Plus Benefits
Posted: Yesterday

Service Delivery Manager

Birmingham -
Recruitment Genius
They are actively engaged in Enterprise Architecture and Design, Systems Integration, CRM, Collaboration & Portals, Project Management, Service Management and Consultancy... This role involves managing a range of IT services for key clients - the scope of activity will include procurement, infrastructure management, change management, service management, project and programme management... - Degree...
Salary: £45000 - £60000 per annum
Posted: 16 days ago

Technical Services Manager

Birmingham -
Hays IT - Uk Posting account
Develop availability and capacity management for IT services to meet the levels of service required for the business... It is key that the Technical Services Manager has an in depth understanding of ITIL, a good understanding of IT technologies and has experience working within a challenging high-pressured environment. The...
Salary: £45000.00 - £50000.00 per annum
Posted: 10 days ago

Service Manager

Birmingham, West Midlands (County) -
Computer People
You will be responsible for the delivery of IT services to meet expectations as outlined in the Service Level Agreement, and managing Incident and Problem investigation and Change to ensure IT meets its objectives for continuous improvement and operational excellence... The ideal candidate will be committed, pro-active and self-...
Salary: £35000.00 - £45000.00 per annum
Posted: 6 days ago

Technical Services Manager

Birmingham, West Midlands (County) -
Aximis (West) Limited
Our client is seeking a Technical Services Manager to join their busy Data Centre Team. The successful applicant will have responsibility for ensuring Business As Usual technical operations for all Data Centre customers. Key words: Technical Services Manager, Incident Management, Infrastructure, ITIL, Data Centre, storage, networks, virtualisation... Skills & Experience: Excellent...
Salary: Up to £70K + Car + Excellent Benefits
Posted: Yesterday

Technical Services Manager

Coventry, West Midlands (County) -
Aximis (West) Limited
Our client is seeking a Technical Services Manager to join their busy Data Centre Team. The successful applicant will have responsibility for ensuring Business As Usual technical operations for all Data Centre customers. Key words: Technical Services Manager, Incident Management, Infrastructure, ITIL, Data Centre, storage, networks, virtualisation... Skills & Experience: Excellent...
Salary: Up to £70K + Car + Excellent Benefits
Posted: Yesterday

Technical Services Manager

Wolverhampton, West Midlands (County) -
Aximis (West) Limited
Our client is seeking a Technical Services Manager to join their busy Data Centre Team. The successful applicant will have responsibility for ensuring Business As Usual technical operations for all Data Centre customers. Key words: Technical Services Manager, Incident Management, Infrastructure, ITIL, Data Centre, storage, networks, virtualisation... Skills & Experience: Excellent...
Salary: Up to £70K + Car + Excellent Benefits
Posted: Yesterday

ITIL Service/Problem Manager - Investment Bank - Birmingham

Birmingham, West Midlands (County) -
Nicoll Curtin
Manage the full lifecycle of the Information Technology Infrastructure Library (ITIL) Problem Management process to organisation standards... Lead root cause analysis activities to successfully identify root causes of problems... Perform trend analysis and pinpoint potential high-risk areas, and initiate resolution activities based on statistical data provided by Problem Analysts,...
Salary: £50000 - £64000 per annum + Bonus + Excellent benefits
Posted: Yesterday

Service Delivery Manager, Project Manager, Implementation Mana

Birmingham -
Shortlist Recruitment
In addition, the Service Delivery Manager, Project Manager, Implementation Manager will have full project management responsibility on larger projects delegating tasks to Project Co-coordinators, managing internal and external stakeholder expectations, and acting as an escalation point to ensure that resources are available... This is an interesting and varied Service...
Salary: £45000 - £50000 per annum + Generous Benefits
Posted: 21 days ago

Customer Service / Relationship Manager

Solihull -
360 Resourcing
They are agile and fast paced and are looking for individuals who have energy, enthusiasm and a ‘can-do’ attitude... - Manage a ‘Balanced Scorecard’ that effectively measures all elements of the service they provide and customer experience, including provisioning and delivery, service desk, billing and escalations... - Create and own the...
Salary: £35k - 40k per year
Posted: 10 days ago

Team Leader / IT Customer Service Desk / Supervisor / Manager

Rugby, Warwickshire -
VIQU
They are looking for someone who has supervisor / Team Leader experience ideally in a technical environment. The role will include leading a small team of five, ensuring all orders are fulfilled as per internal SLA, delivering monthly statistics, escalation point for queries, Process improvements/ Mapping. Orders could be laptops, PC,...
Rate: £15 - 20 per hour
Posted: Yesterday

Infrastructure and Services Test Manager

Birmingham, West Midlands (County) -
SCC
The Test manager will be responsible for owning and executing an Infrastructure and Services Test strategy in a regulated industry. - The candidate must have the skill set and hands-on test management experience to plan, monitor and control test preparation and test execution activities that validate the solution and/or...
Salary: From £50,000 to £55,000 per annum Plus Car / Allowance
Posted: 10 days ago