Jobs 1 to 14 of 14

Service Delivery Manager

Birmingham, West Midlands (County) -
Level 3
Owns and manages all customer communications or escalations pertaining to new install orders. Provides order status and drives timely resolution on behalf of the customer. Actively manages all service activation elements of customer orders from order entry through service turn up. Communicates order status to customers via reports, conference call,...
Salary: £35000 per annum
Posted: 7 days ago

Service Delivery Manager

Birmingham, Warwickshire -
Level 3
Owns and manages all customer communications or escalations pertaining to new install orders. Provides order status and drives timely resolution on behalf of the customer. Actively manages all service activation elements of customer orders from order entry through service turn up. Communicates order status to customers via reports, conference call,...
Posted: 5 days ago

Service Delivery Manager Birmingham

Birmingham, West Midlands (County) -
NES Global Talent
Service Delivery Manager responsibilities:- Negotiating and agreeing levels of service to be delivered with the customerEnsuring future service requirements are identified and understood in Service Level Requirement d Service Management, Incident Management, Problem Management, Change Management, ITILThe role requires the ability to develop, grow and nurture positive relationships... Candidates must...
Salary: £50000 to £60000 per annum - Car + bonus
Posted: 7 hours ago

Service Delivery Manager - Urgent - Windows, Linux, Application

Stoke-On-Trent, Staffordshire -
Oscar Associates (UK) Ltd
A Windows, Linux, Bespoke Applications, SLAs, KPIs, Sales Service Desk Manager is required to join my client, a reputable organisation in Stoke-on-Trent... You will play a crucial role within the organisation and will have the opportunity to get involved in planning, strategy and marketing for the department. The...
Salary: £30000 - £40000 per annum + Benefits
Posted: Yesterday

Helpdesk Customer Service Manager

Solihull, West Midlands (County) -
Rullion IT Plus
Customer Service manager / management / Customer Service / Manager / SLA / data protection / ITIL Foundation / Support / B2B / Business to Business... The Customer Service Manager will be the involved with the B2B sales aspect of the role in a client facing capacity... Overseeing all the relevant issues, including Service availability, performance, SLA reporting and...
Salary: £28000 - £33000 per annum + package
Posted: 4 days ago

Customer Service Manager - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Fully understanding the service entitlement, contract, commercials and SLA's/KPI's within the assigned Customers and support the understanding of these within the business Role and Responsibilities Delivering consistently high levels of Customer Service through a positive Customer focused attitude, that enables the achievement of the set Customer Satisfaction...
Salary: From £45,000 to £60,000 per annum
Posted: Yesterday

Service Manager - SM2

West Midlands (County) -
ComputaCenter
Provides Performance statistics and reporting to the customer... Ensuring a Continual Improvement process is in operation... Performance Management and development of direct reports. Provides feedback for Performance Management of virtual team members. Providing coaching and support to staff... Broad experience of IT Service Delivery environment. Demonstrable experience as Manager of...
Salary: Competitive
Posted: 6 days ago

Group IT Services Manager, Birmingham, 12 months, £300-325 pd

Birmingham -
Nigel Frank International Limited - Newcastle
A leading client based in Birmingham, currently implementing a Dynamics AX 2012 ERP system, require a Group IT Service Manager to assist them across application services and their new shared platform ERP. This is a huge ERP transformation programme and it is a great opportunity to be involved in a...
Rate: £300 - £325 per day
Posted: 25 days ago

IT Client Services Manager (UNIX, SQL, ITIL)

Birmingham, West Midlands (County) -
Robert Walters
You will also drive an operational environment for front office business applications from daily operational tasks, incident & problem management, change and new application / service on boarding; ensuring a stable operating environment for the applications. The Client Services Manager will possess a strong technical background and understanding across Unix, SQL and...
Salary: £40000 - £53000 per annum
Posted: 5 days ago

Voice & Data Network Services Manager

West Midlands -
Experis Ltd
IP, Telephone Cisco, Juniper, ITIL, Vendor or 3rd Party Management - immediately available... Along side the negotiation of a new MSP Contract You will have the ability to take the existing team through a process revamp looking at best practice and delivery to the business using ITIL... Proven background in WAN,...
Rate: £375 - £450 per day
Posted: 4 hours ago

Service Transition/Readiness Manager

West Midlands (County) -
Spargonet Consulting Plc
Service Design & Transition Manager - must have Infrastructure moves experience - Midlands - £350 p/d. Spargonet Consulting, an IT Services Company, is seeking to expand the team on site with one of UKs premier names in Distribution. The Role is for a Service readiness Manager to input into Service Strategy. For this...
Rate: £350 to £400 per day
Posted: 2 days ago

Head of IT / Service Support Manager

Birmingham, West Midlands (County) -
Monarch Recruitment
Are you a proven IT Director / Head of IT / Service Support Manager looking to further your career in an expanding business that is currently investing thousands back into the company? Then this could be an ideal move for you. A market leading IT services company in Birmingham are currently recruiting...
Salary: £60000 to £70000 per annum - Excellent benefits
Posted: 6 days ago

Datacentre Support Services Manager

Birmingham -
Computer Futures
The client has a large data centre services functions, which continues to grow both from existing and new customers creating a real career opportunity for an experienced Data Centre Manager to join the Data Centre Support Services team in Birmingham.
Salary: £55000 - £60000 per annum + competitive
Posted: 6 days ago

Business Service Manager

Solihull -
Hays IT - Uk Posting account
We are currently recruiting for a Business Service Manager... The role provides service related information to key business stakeholders, and maintains relationships with strategic contact points within the business... It is recognised that the responsibilities of this role may overlap with those of the BRMs. Incumbents will therefore work very...
Salary: £450.00 - £500.00 per day
Posted: 7 days ago