Jobs 1 to 9 of 9

Service Delivery Manager

Birmingham -
Hays IT - Uk Posting account
It is essential that the Commercial IT Manager has a strong IT background and a broad technical knowledge, alongside service delivery and change management experience... You will review client contracts, produce service pricing, cost calculations and credit approvals, produce performance management reports including profit reports, MIF analysis and year on...
Salary: £35000.00 - £45000.00 per annum
Posted: 7 days ago

Service Transition Manager - Managed Services

Birmingham -
Applause IT Innovation
Service Transition Manager - Birmingham - £55,000 - £65,000 + Car Allowance. Service Transition Manager required to join an established Managed Service Solution department. The Service Transition Manager will take responsibility for working with clients to ensure successful transition of IT Services working in line with the ITIL Service Management framework. Key...
Salary: £55000 - £65000 per annum + Car Allowance + Benefits Package
Posted: 15 days ago

Global Service Manager - Birmingham - £45k - £55k

Birmingham, West Midlands (County) -
Robert Walters
Service Manager - ITIL - Birmingham - £40,000 - £55,000 + package. Robert Walters is working with a key client that are looking to recruit for a Service Manager with an ITIL background who has worked within a large complex organisatiion... - Experience in the application ITIL standards within this diverse and challenging space... -...
Salary: £40000 - £55000 per annum
Posted: Yesterday

Service Introduction Manager

Atherstone, Warwickshire -
TNT Global IT
Review business requirement documentation, service acceptance criteria, warranty period/early life support and proposed service support model with project management, to confirm mutual understanding and provide any necessary clarification... Engage with project management to confirm that service specific work products developed meet the acceptance crite ria and are fit for...
Salary: Competitive Salary + Benefits
Posted: 22 days ago

Customer Services Manager

Birmingham, West Midlands (County) -
SCC
Assist the CSD to achieve the operational Level Agreement with Service Delivery in order to consistently hit the service level agreement to the customer... - Continuously developing professional skills through personal development programmes and coaching... Skills, Knowledge & Experience; - Three years of success in an IT Client Management / IT Service Delivery role,...
Salary: From £40,000 to £60,000 per annum Plus Car + Bonus
Posted: 16 days ago

Technical Services Manager

Birmingham, West Midlands (County) -
Prospero Recruitment
Responsibilities will include: - Ensuring Business As Usual technical operations for all Data Centre customers - Creation of technical incident documentation and processes - Coordinate rapid and effective cross sectional response to incidents - Leading customer facing technical conference calls in a confident and structured manner - Lead all relevant technical teams to restore business...
Salary: Up to £75,000 per annum
Posted: 2 days ago

Service Operations Manager

West Midlands -
CPS Group
Your responsibilities will include, but not be limited to - - Ensure the IT Support Functions achieves & maintains a high level of performance and quality of service at all times - working to ITIL standards - Monitor the IT Support in support of the continual improvement of the department and the service it provides,...
Salary: £45k - 55k per year + excellent benefits
Posted: 7 days ago

Technical Services Manager

Birmingham, Warwickshire -
NES IT
ITIL knowledge/accreditation would be highly advantageous with any knowledge of Incident/Problem and Change Management and how they interact with a technical service. Commitment to continuous improvement in work processes, ability to suggest improvements and new methods where appropriate... Established in 1978, NES Global Talent provides a complete range...
Salary: Competitve
Posted: 3 days ago

Service Manager - Client Services

Stratford-Upon-Avon, Warwickshire -
ComputaCenter
Act in accordance with all Computacenter and NFUM Policies... Key facts about Computacenter. Computacenter named RSA® Authentication Partner of the Year 2014. Computacenter receives Rising Star Award at F5 Agility EMEA Partner Conference 2014. Computacenter receives McAfee EMEA Partner of the Year Award at McAfee Partner Summit 2014. Computacenter Honoured...
Salary: Comprehensive flexible benefits
Posted: 7 days ago