7 of 7 ServiceNow Jobs in Reading

user technologies Knowledge of cloud platforms including Azure, AWS and Microsoft 365 Experience working within ITSM frameworks and service delivery environments Familiarity with ServiceNow and Atlassian tools such as Jira and Confluence Understanding of security and compliance standards including ISO27001 and Cyber Essentials Ability to lead technical teams and drive ...

diagnosis: Wireshark tracing, system log analysis of SIP, RTP, RTCP, Diameter interactions, Load testing tools (IXIA) and ticketing applications such as Jira and ServiceNow OS lifecycle management for VM deployments on VMware, greenfield deployment and upgrades Expertise in e2e troubleshooting for LTE and TETRA networks and call flows. In depth ...

such as Papercut, MyQ, Optimidoc, or Uniflow is a strong plus Some grounding in telecoms/VOIP Comfortable working within a ticketing system (Vantage, ServiceNow, Zendesk, Freshdesk or similar) A genuinely strong communicator — someone who can explain technical things simply to non-technical people Organised, self-sufficient, and calm when ...

ITIL Service Management principles. Excellent communication skills with the ability to engage confidently at both technical and senior stakeholder level. Experience of using ServiceNow or another enterprise ITSM platform. A calm, organised approach with excellent decision-making skills. Flexibility to support an operational shift or on-call rota where required. ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join ...

service performance, risks, trends and improvement opportunities Ensure compliance with governance, security and regulatory requirements Promote automation and effective utilisation of ITSM platforms including ServiceNow Required Experience 10+ years within IT Service Management, including 5+ years in SIAM or multi-vendor environments Strong knowledge of SIAM frameworks, operating models …/v4 processes Experience managing complex supplier ecosystems and service integrations Strong understanding of cloud, infrastructure and application services Hands-on experience with ServiceNow or similar ITSM platforms Excellent stakeholder management, leadership and communication skills For more information and direct contact with me, please send me an email and call ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join ...