6 of 6 ServiceNow Jobs in Reading

user technologies Knowledge of cloud platforms including Azure, AWS and Microsoft 365 Experience working within ITSM frameworks and service delivery environments Familiarity with ServiceNow and Atlassian tools such as Jira and Confluence Understanding of security and compliance standards including ISO27001 and Cyber Essentials Ability to lead technical teams and drive ...

diagnosis: Wireshark tracing, system log analysis of SIP, RTP, RTCP, Diameter interactions, Load testing tools (IXIA) and ticketing applications such as Jira and ServiceNow OS lifecycle management for VM deployments on VMware, greenfield deployment and upgrades Expertise in e2e troubleshooting for LTE and TETRA networks and call flows. In depth ...

across enterprise environments Managing CrowdStrike policies, sensor deployments and platform optimisation Designing and implementing endpoint security controls Integrating CrowdStrike with technologies including Active Directory, ServiceNow, SIEM and SOAR platforms Developing detection rules, response workflows and security policies Supporting threat hunting and improving endpoint visibility Working across Windows server, desktop ...

ITIL Service Management principles. Excellent communication skills with the ability to engage confidently at both technical and senior stakeholder level. Experience of using ServiceNow or another enterprise ITSM platform. A calm, organised approach with excellent decision-making skills. Flexibility to support an operational shift or on-call rota where required. ...

communications and drive continual service improvements across a complex IT environment. Key Skills Major Incident Management (P1/P2) ITIL Incident, Change & Problem Management ServiceNow & MIM Workbench IT Infrastructure & Applications Stakeholder & Executive Communication CAB Support & Change Analysis RCA & Post Incident Reviews SLA & KPI Management This is a fully onsite role ...

service performance, risks, trends and improvement opportunities Ensure compliance with governance, security and regulatory requirements Promote automation and effective utilisation of ITSM platforms including ServiceNow Required Experience 10+ years within IT Service Management, including 5+ years in SIAM or multi-vendor environments Strong knowledge of SIAM frameworks, operating models …/v4 processes Experience managing complex supplier ecosystems and service integrations Strong understanding of cloud, infrastructure and application services Hands-on experience with ServiceNow or similar ITSM platforms Excellent stakeholder management, leadership and communication skills For more information and direct contact with me, please send me an email and call ...