9 of 9 ServiceNow Jobs in Reading

knowledge assets for a business-critical incentive compensation platform. Your Responsibilities Service Operations: Lead daily stand-ups for production support, manage queues (e.g., ServiceNow/Jira), and maintain MTTR/FTR within agreed SLAs. Incident & Problem Management: Drive end-to-end triage, RCAs, corrective actions, and problem records for recurring ...

coordinating third‐party vendors or subcontractors (advantageous). Good working knowledge of ITIL (Incident, Request, Problem, Change). Experience with ticketing tools (e.g., Autotask, ServiceNow, or similar). Solid technical understanding of PCs, Microsoft OS, networks, and general IT infrastructure. Familiarity with server technologies and break fix workflows (beneficial). ...

identify and investigate complex problems and implement resolutions Direct contact with customers/end-users on the phone and by email IT Service Desk (ServiceNow etc) experience Desired Experience .Net (C#), SQL (including SSAS, SSIS & SSRS) Azure infrastructure (VMs, VNETs, certificates etc...,) ITIL v3/v4 Foundation Microsoft certifications ...

C#. Mentor team for Technical White paper publishing at international forum. Hands on experience in any of the COTS products in scope - SalesForce, ServiceNow, SAP , Oracle- CRM, NetCracker is mandatory Certifications in test automation, such as Certified Test Automation Engineer (CTAE) or any market leading test automation tool certification like ...

interpret trends and failure modes • Understanding of warranties, defect liability, and commercial obligations • Experience with low/no‐code workflow tools (e.g., Power Automate, ServiceNow) • Confident communicator able to influence suppliers and internal teams This role is key to optimising reactive maintenance, reducing asset risk, and driving smarter, more efficient ...

reports. Support tender and proposal preparation for public sector and enterprise clients when required. Identify cross-selling opportunities across Akoni’s services such as ServiceNow, Cloud, AI, Data, and Cyber Security consulting. Build relationships with potential partners, clients, and industry contacts. Support recruitment sales by identifying technology candidates via LinkedIn ...

Senior ServiceNow Programme Manager Location: Reading (Hybrid - 3 days onsite) Type: Permanent Role Overview Lead large-scale ServiceNow programmes, acting as a trusted advisor to clients while driving successful delivery, process transformation, and platform optimisation. Key Responsibilities Engage with stakeholders to understand current processes and define future-state solutions Lead … ServiceNow programme delivery (planning, governance, risk management) Drive process design, gap analysis, and scalable solution implementation Oversee integrations, platform performance, security, and compliance Communicate progress, risks, and updates clearly to stakeholders Ensure high-quality documentation and adherence to best practices Mentor team members and support delivery excellence Required Qualifications 15+ ...

Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio … Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly ...

Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio ...