9 of 9 ServiceNow Jobs in Reading

knowledge assets for a business-critical incentive compensation platform. Your Responsibilities Service Operations: Lead daily stand-ups for production support, manage queues (e.g., ServiceNow/Jira), and maintain MTTR/FTR within agreed SLAs. Incident & Problem Management: Drive end-to-end triage, RCAs, corrective actions, and problem records for recurring ...

resource management Experience in change management and organisational transformation initiatives Commercial awareness with the ability to balance scope, value and cost Familiarity with ServiceNow advantageous Knowledge of MS Project, Jira or similar tools beneficial Project management certification (PMP, PRINCE2, PMI-ACP) preferred but not essential Personal Attributes Strategic thinker with ...

C#. Mentor team for Technical White paper publishing at international forum. Hands on experience in any of the COTS products in scope - SalesForce, ServiceNow, SAP , Oracle- CRM, NetCracker is mandatory Certifications in test automation, such as Certified Test Automation Engineer (CTAE) or any market leading test automation tool certification like ...

identify and investigate complex problems and implement resolutions Direct contact with customers/end-users on the phone and by email IT Service Desk (ServiceNow etc) experience Desired Experience .Net (C#), SQL (including SSAS, SSIS & SSRS) Azure infrastructure (VMs, VNETs, certificates etc...,) ITIL v3/v4 Foundation Microsoft certifications ...

recovery validation. Familiarity with IT/OT environments and systems (e.g., SCADA, SAP ECC, core ERP/CRM). Comfort with CMDB/ServiceNow, dependency mapping, and recovery sequencing concepts. Mandatory Skills: OT/IOT Security Operations (SecOps) . Role purpose: To act as the senior bridge between the Product ...

Description: Mandatory Skills: ServiceNow - SaaS Responsible for designing, implementing, and optimizing ServiceNow ITOM Event Management solutions using best practices. Captures business needs, develops architecture, integrates with monitoring systems, and acts as a technical SME and thought leader. Key Responsibilities Lead the architecture, configuration, and deployment of ServiceNow Event Management, integrating … solution assessments, process analysis, and roadmap planning. Provide post-implementation support and proactively optimize event management processes. Essential Skills & Experience Strong experience in implementing ServiceNow solutions; specifically in ITOM/Event Management architecture. Proficient in designing event rules, alert correlation, deduplication, and suppression. Skilled in integration via SNMP traps, REST ...

interpret trends and failure modes • Understanding of warranties, defect liability, and commercial obligations • Experience with low/no‐code workflow tools (e.g., Power Automate, ServiceNow) • Confident communicator able to influence suppliers and internal teams This role is key to optimising reactive maintenance, reducing asset risk, and driving smarter, more efficient ...

reports. Support tender and proposal preparation for public sector and enterprise clients when required. Identify cross-selling opportunities across Akoni’s services such as ServiceNow, Cloud, AI, Data, and Cyber Security consulting. Build relationships with potential partners, clients, and industry contacts. Support recruitment sales by identifying technology candidates via LinkedIn ...

Description: Mandatory Skills: ServiceNow - SaaS Responsible for designing, implementing, and optimizing ServiceNow ITOM Event Management solutions using best practices. Captures business needs, develops architecture, integrates with monitoring systems, and acts as a technical SME and thought leader. Key Responsibilities Lead the architecture, configuration, and deployment of ServiceNow Event Ma click ...