1 Smartphone Jobs in Warwickshire

The team respond to a wide range of calls and emails and this role will focus on solving/managing all mobile phone/smartphone issues and support inquiries. Key Duties and Responsibilities... Identify Potential Lead and then convert it by passing to the relevant teams. Respond in a timely … of enthusiasm and urgency appropriate to customer expectations. Make outbound phone calls to customers where needed for customer support and/or data checking. Smartphone hardware and software support including warranty support with manufacture Frontline customer support & general advice (incoming calls and emails). Accurately interpret company policies and procedures more »