Providing product ownership within a small software team This centrally based Cambridge company provides integrated Enterprise software suites used for energy commodity tracking. Their clients operate in markets across the UK and Europe. By using their software platforms, customers have insight and detailed understanding of their own … operations and processes. As the company grows, they are looking to recruit a Software Business Analyst to join them. The role would be to fulfil product ownership responsibilities within one of their multidisciplinary software teams. These teams are highly collaborative and culturally have an open view on … how to approach problems. Well-engineered trumps speed when it comes to their software development practices. Software Business Analysts will sit within the development team and act as the voice of the customer. This ensures that products that are developed serve customer needs and are not fanciful features. more »
MK43, Wood End, Bedford, Bourne End, Central Bedfordshire, Bedfordshire, United Kingdom Hybrid / WFH Options
PulseIT Recruitment Ltd
Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in … Bedfordshire who offer web & software (SaaS) products/services to national & international clients. Products are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and … will suit candidates who have experience in supporting bespoke software solutions. This is a software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system more »
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and more »
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and more »
of the organizations business areas, drivers, structure, priorities etc. Service awareness of all the organizations key IT services for which support is being provided Software and applications expertise to a level appropriate to diagnose and resolve the majority of incidents Fault diagnosis skills Support tools and techniques Awareness training … initiative Ability to work well under pressure, prioritising cases to meet SLAs Flexible to respond to ongoing customer and business demands Experience of supporting software applications Understanding of SIMS.net Experience in Microsoft applications About ParentPay Group ParentPay Group brings together eleven brands that drive development in EdTech. As Europe more »