Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and more »
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and more »
of the organizations business areas, drivers, structure, priorities etc. Service awareness of all the organizations key IT services for which support is being provided Software and applications expertise to a level appropriate to diagnose and resolve the majority of incidents Fault diagnosis skills Support tools and techniques Awareness training … initiative Ability to work well under pressure, prioritising cases to meet SLAs Flexible to respond to ongoing customer and business demands Experience of supporting software applications Understanding of SIMS.net Experience in Microsoft applications About ParentPay Group ParentPay Group brings together eleven brands that drive development in EdTech. As Europe more »
