1 to 25 of 135 Support Analyst Jobs in the UK excluding London

Support Analyst, Service Desk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Redbourn. The Company The Support Analyst/Service Desk Analyst more »

Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The Support Analyst will be … required to work on site 5 days a week Outside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the Support Analyst? Previous experience in … an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the Support Analyst role could be right for you and you'd like to learn more, then please apply now. Support Analyst, Helpdesk Support Corriculo Ltd acts as an more »

Are you a customer facing IT Specialist? Do you have experience in leading by example in offering digital support? Join LHP as our new Lead Digital Support Analyst with an excellent salary of £40,694 As a Lead Digital Support Analyst, you will lead and … manager the Digital Support Analyst Team ensuring an excellent people-centric digital support service experience for colleagues, customers, and stakeholders. We are really looking for an individual that has their customers at the heart of everything they do, and can demonstrate a track record in delivering high … quality customer service advice and digital support to colleagues and stakeholders face to face, remotely and over the telephone. There will be a requirement for the Lead Digital Support Analyst to be present in our Grimsby Office, at least 3 days a week, with occasionally travel required more »

The IT Support Analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing … industry. Client Details 2nd line IT Support Analyst - Watford This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The firm … is headquartered in North London, offering a vibrant and technologically advanced working environment. Description 2nd line IT Support Analyst - Watford Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of all IT systems, including anti more »

Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line when appropriate. … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk Support Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »

An Application Support Analyst is now sought by a leading global brand to join a dedicated application support function. This role offers a fantastic career opportunity, with training and development available to the successful person. The Application Support Analyst will be given ownership of a … number of business applications, taking responsibility for managing application supplier relationships and performance, service introductions and improvement, and 2nd line support application issue resolution. This is all about communication, enthusiasm and relationship management. Application Support Analyst responsibilities 2nd line application support of SAAS business applications Supplier …/SLA management Service introduction Issue/incident management Essential skills and attributes of the Application Support Analyst Brillant communication skills An inquisitive mindset Commercial experience of supporting business applications Good basic technical knowledge, able to apply commonsense to 2nd line application issues Stakeholder and client SLA management more »

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer YES to these … your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. The Service … for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer you will provide a single point of contact for customers incidents and enquiries. As the Junior/Trainee more »

Application Support Analyst Chorley, Lancashire - Hybrid working Application support, deployment, configuration, SQL, Software Support, Lancashire, North West This advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team. They are based inChorley and are operating … The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Application Support Analyst will be responsible for: Application support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements … defined career path. On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff. Keywords;Application Support Analyst, Chorley, Lancashire, Preston, Blackpool, Blackburn,Application support, deployment, configuration, SQL, Software Support - Hybrid working Email your cv for consideration to more »

Senior/2nd/3rd Line IT Technical Support Analyst Permanent (Competitive Salary) Edinburgh (Hybrid Working) Posted 25/04/24 CVs by Asap Start Date Apr – Jul 24 Meraki Talent’s renewable energy client is looking to recruit a Senior IT Support Engineer to join … an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team and ensuring smooth … key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst Provide advanced support and administration for Microsoft more »

IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line support to … IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the 1st Line Support role: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to Microsoft … Windows operating systems, Office 365, and other Microsoft products. Install, configure, and maintain software applications and hardware components. Collaborate with second line support technicians to escalate complex issues when necessary. Document support activities, solutions, and procedures for knowledge sharing and future reference. Stay up-to-date with the more »

Role: IT Support Analyst Location: Maidstone, Kent £Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours) Our client, a leading international manufacturer, is currently recruiting an experienced IT Support Analyst to join their site in Maidstone. This … is an exciting opportunity to join a growing IT support team. As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team … faster resolutions. Duties include: - Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities. - Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs) - Support and more »

Applications Support Analyst – 14 MONTH FTC – Leatherhead (hybrid) - £42K per year + benefits** We have a fantastic opportunity for an experienced Application Support Analyst to join our client for up to 14 months covering parental leave. You will work within the Business Applications and Analysis team … to provide support for their platforms across the business, in particular their Finance systems. Key Accountabilities of an Application Support Analyst include: Provide day to day support for the Finance system Intuita and to be the primary point of contact for administrative support to the … system’s end users. Manager system’s upgrade projects in conjunction with required parties. Support the analysis for business-driven change requests and establish business and application impact, effort involved and high-level cost. Work with the team in learning and providing support on the other business platforms. more »

Application Support Analyst An established specialty insurer are looking for an Application Support Analyst for their Manchester based office. They need someone to support their policy administration systems. This hire will form part of their Manchester tech hub and will be able learn and grow … within the team. As an Application Support Analyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and more »

Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility … for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all … plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party more »

IT Support Analyst - Malton - £26,000 to £28,000 Principal IT are working with a business based in Grimsby which have offices across the full of the UK and Europe. They are currently on the lookout for an IT Support Analyst to join them on a … permanent basis. As part of this role you will be responsible for managing and advancing the service and support of end-user service requests and incident. To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within … this role will include working alongside the wider support team's. Build and maintain relationships with all members of IT to ensure that impact to services and end-user productivity are understood. Advance the use of and share your own knowledge to all levels of IT. Leverage service desk more »

Applications Support Analyst Wellingborough Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to deliver new systems and processes to bring together existing applications within a Microsoft environment. This … will involve working at every stage of the project development cycle from requirements capture right through to providing on-going support to their customers and users. As an Application Support Analyst you will be working closely with the Applications Development Manager and representatives across the company at … scripting, performance, basic DBA) Experience of Microsoft Reporting Services and Microsoft Power BI tool Good working knowledge of Office 365 tools and applications for support and management Good interpersonal and communications skills. Good personal organisation and time management. Self-motivated and keen to seek out areas for improvement. Work more »

Applications Support Analyst Wellingborough location. Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to deliver new systems and processes to bring together existing applications within a Microsoft environment. … This will involve working at every stage of the project development cycle from requirements capture right through to providing on-going support to their customers and users. As an Application Support Analyst you will be working closely with the Applications Development Manager and representatives across the company … scripting, performance, basic DBA) Experience of Microsoft Reporting Services and Microsoft Power BI tool Good working knowledge of Office 365 tools and applications for support and management Good interpersonal and communications skills. Good personal organisation and time management. Self-motivated and keen to seek out areas for improvement. Work more »

D365 Support Analyst Law Firm- Cardiff A well respected 600 user UK Law firm is seeking a D365 Support Analyst to join their team in Cardiff. The role will be focused on administering and developing their D365 suite to ensure that the Power Platform applications are … efficiently. Responsibilities include: Power Platform Development to meet business needs. Administer and improve existing D365 suite of applications. Train users and maintain documentation to support end users, as needed. Take ownership of escalated support requests. Work closely with other teams to aid in the development of new applications. … from a service desk. The client is focused on diversity and finds an inclusive workplace offers the most for its clients and employees. D365 Support Analyst Law Firm- Cardiff more »

IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a permanent basis. The role will require excellent communication skills, supporting the user … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to the more »

IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a short term contract basis. The role will require excellent communication skills, supporting … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to the more »

The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team. Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on their IT/Application … support experience while working for one of the UKs fastest growing insurance businesses. The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility. The role will be working alongside … deliver Application support. The successful candidate must be able to communicate across business units, build relationships with technical and non-technical stakeholders, and effectively support applications. Informal on call is required. Attractive pay incentives are offered, along with a company smart phone that can be used for personal use. more »

A Junior IT Support role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details Our client … carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description Junior IT Support analyst - Sutton Coldfield Provide first-level contact and convey resolutions to user issues Properly escalate unresolved queries to the next level of support … of help desk procedures, products and services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and information Support users in the use of Computer Equipment by providing necessary training and advice Profile Junior IT Support analyst - Sutton Coldfield A successful more »

Are you a customer facing IT Specialist? Do you have experience in leading by example in offering digital support? Join LHP as our new Lead Digital Support Analyst with an excellent salary of £40,694 As a Lead Digital Support Analyst, you will lead and … manager the Digital Support Analyst Team ensuring an excellent people-centric digital support service experience for colleagues, customers, and stakeholde... APCT1_UKTJ more »

Support Analyst One Big Circle – Bristol Full-Time 37.5 hours over 5 Days £18k - £26k About One Big Circle Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing … expansion in and beyond our existing markets. We are looking for a proactive and motivated individual from any background to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology … ability. We are growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software more »

We are seeking a motivated Application Support Analyst for our client based in Glasgow City Centre. This role offers a hybrid work model, providing flexibility for the ideal candidate. As an Application Support Analyst, you will be responsible for providing 1st and 2nd line support for enterprise print and document server applications for a varied client base throughout the UK. Application Support Analyst Glasgow/Hybrid £25,000 - £30,000 Day-to-Day: Respond to tickets delivered to the service desk within SLA requirements. Perform initial troubleshooting steps including investigating server, networking … log files and escalate to level 3 where appropriate. Document troubleshooting steps, solutions, and best practices to contribute to the knowledge base and improve support efficiency. Skill Set: SQL Server and SQL Scripting Microsoft Server Networking Print Servers and Printers Experience with Enterprise Print Management products Benefits: 28 days more »