13 of 13 Support Analyst Jobs in the North West

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist team supporting a range of … new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential. Applications Support Analyst Role and Responsibilities :- Provide technical triaging and 2nd line applications support across the business - Ensure that the correct priority and severity are assigned to all … resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal stakeholders to re-assign faults and issues where necessary Applications Support Analyst Skills and Experience: - A demonstrable track record in an Applications support role focussed on IT applications software rather than IT infrastructure - Solid experience of using SQL More ❯

MSite has an exciting opportunity for an Support Analyst to join our team working in Liverpool. Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. We are an extraordinary technology … expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Support Analyst role: MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst … problem-solving skills that form the foundation for a long-term IT career. The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the More ❯

MSite has an exciting opportunity for an Support Analyst to join our team working in Liverpool. Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. We are an extraordinary technology … expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Support Analyst role: MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst … problem-solving skills that form the foundation for a long-term IT career. The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the More ❯

Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to … in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its … day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve More ❯

Application Support Analyst £31,671 - £35,700 per annum Chester - Agile Full time Permanent About You We are seeking a highly motivated IT Application Support Analyst for a position which plays a key role in ensuring the Association maximises the benefits of their ICT investment through the support, training and on-going development of Muirs … delivering new IT business systems and transformational business change to the Association. You need to be a customer-focused individual, able to work with minimal supervision to deliver application support on the latest technologies and systems. The main responsibilities will include: Providing first- and second-line customer support for Muirs core business systems, including but not limited to … enable process changes to be implemented in Muirs business systems in a professional and timely manner Lead on testing new technology and cyclical system upgrades Provide low level SQL support and troubleshooting Being a Champion for BTT, digital working and mobile technology across the Association Providing training and materials on system changes and new technology solutions Working with staff More ❯

people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. We are recruiting for an Application Support Analyst who will be responsible for providing advanced technical support for Gray Dawes operational products. The role ensures the smooth operation of our global travel technology. This … hybrid working pattern (3 days in the office and 2 days at home) which will be available after successfully completing your probationary and training period. What You’ll Do Support the business in achieving company & departmental SLAs & KPI’s. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members. Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯

people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. We are recruiting for an Application Support Analyst who will be responsible for providing advanced technical support for Gray Dawes operational products. The role ensures the smooth operation of our global travel technology. This … hybrid working pattern (3 days in the office and 2 days at home) which will be available after successfully completing your probationary and training period. What You’ll Do Support the business in achieving company & departmental SLAs & KPI’s. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members. Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯

people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. We are recruiting for an Application Support Analyst who will be responsible for providing advanced technical support for Gray Dawes operational products. The role ensures the smooth operation of our global travel technology. This … hybrid working pattern (3 days in the office and 2 days at home) which will be available after successfully completing your probationary and training period. What You’ll Do Support the business in achieving company & departmental SLAs & KPI’s. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members. Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯

Prestigious opportunity within a pioneering technology team for an HPC-Cloud Support Analyst to be dedicated to our ongoing digital transformation. Following a period of significant growth and investment, we are inviting you to join our success story! Working in a hybrid environment in Manchester, flexible working and a market leading benefits package is provided.As our HPC-Cloud … Support Analyst, you will be responsible for:- Introducing new or utilising existing technology in a new way to benefit research Advising on and demonstrating technology capabilities Performing both routine and complex systems maintenance Designing and delivering bespoke technology Investigating replacement and new technology for research If you possess a combination of the following skills, then LETS TALK! Previous … experience in a support role Experience with Linux operating systems Familiarity with HPC technology is advantageous but not essential Knowledge of on-prem and Cloud platforms Ability to use diagnostic tools and monitoring methods for managing platforms Scripting languages such as bash, perl and python In return, you will be rewarded with ongoing training and career development at the More ❯

Prestigious opportunity within a pioneering technology team for an HPC-Cloud Support Analyst to be dedicated to our ongoing digital transformation. Following a period of significant growth and investment, we are inviting you to join our success story! Working in a hybrid environment in Manchester, flexible working and a market leading benefits package is provided. As our HPC … Cloud Support Analyst, you will be responsible for:- Introducing new or utilising existing technology in a new way to benefit research Advising on and demonstrating technology capabilities Performing both routine and complex systems maintenance Designing and delivering bespoke technology Investigating replacement and new technology for research If you possess a combination of the following skills, then LETS TALK … Previous experience in a support role Experience with Linux operating systems Familiarity with HPC technology is advantageous but not essential Knowledge of on-prem and Cloud platforms Ability to use diagnostic tools and monitoring methods for managing platforms Scripting languages such as bash, perl and python In return, you will be rewarded with ongoing training and career development at More ❯

problem solving? Are you a tech savvy, customer service professional or administrator who loves staying organised and making sure customers walk away smiling? Were recruiting a Front Desk Product Support Analyst a quick-thinking multitasker to be the friendly first face of our Product Consultant team. If you love learning new software, enjoy variety in your day, and … feel supported, confident, and satisfied. Working closely with our Scientific Product Consultants, youll help bring new systems to life from preparing documentation and coordinating logistics to providing hands-on support during rollouts. Youll be responsible for configuring software, setting up user accounts, managing permissions, and fine-tuning workflows. When issues pop up, youll log and triage them quickly, troubleshoot … where you can, and escalate anything complex to our specialist teams. Youll also manage our e-learning platform, track user progress, support virtual training sessions, and even lend a hand with product demos, proposals, and capturing customer requirements during the pre-sales process. We are looking for experience in a customer support, technical support, or software-focused More ❯

About Us: We are a forward-thinking company based in Manchester, committed to providing exceptional IT support to our employees and clients. Our culture is built around teamwork, learning, and continuous improvement. The Role: We are looking for an enthusiastic Junior IT Support Analyst to join our growing IT team. You’ll be the first point of … smooth day-to-day operations. This is an excellent opportunity to develop your IT skills and gain valuable experience in a supportive environment. Key Responsibilities: Provide first-line technical support via phone, email, and in person Set up and configure computers, laptops, and mobile devices Troubleshoot hardware, software, and basic network issues Assist with account setup and access permissions … Support printers, scanners, and other office equipment Maintain IT asset records and documentation Escalate complex problems to senior IT staff Requirements: Passion for IT and solving problems Basic knowledge of Windows and/or Mac operating systems Strong communication skills and a can-do attitude Willingness to learn and take on new challenges Right to work in the UK More ❯

Overview Provide advanced technical support for Gray Dawes Products operational products and ensure the smooth operation of our global travel technology. Responsibilities Support the business in achieving company & departmental SLAs & KPI's. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. Investigate major incidents and recurring problems … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯