10 of 10 Support Analyst Jobs in the North West

Junior 1st Line Support Analyst/Junior Service Desk Analyst A fantastic opportunity has arisen for a Junior 1st Line Support Analyst/Junior Service Desk Analyst to join our Manchester based law firm on a permanent basis. Junior 1st Line Support Analyst/Junior Service Desk Analyst Key Responsibilities: * Act as a first point of contact for IT related queries, providing support via telephone, email, remote assistance, and face to face engagement. * Log, prioritise, and progress incidents and service requests in line with agreed processes and service levels. * Troubleshoot ...

automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes … Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk ...

SUPPORT ANALYST PRESTON Job Summary The IT Support Analyst provides 1st and 2nd line remote and onsite support in line with agreed service targets, ensuring all incidents and requests are accurately logged and managed in accordance with Service Desk standards. The role supports office … focused individual with a strong interest in IT and a passion for delivering excellent service. This opportunity is open to candidates with existing IT support experience as well as those looking to develop a career within IT. You will demonstrate: Excellent customer service and communication skills Strong analytical ...

Support Analyst - Lancashire Were looking for a proactive IT Support Analyst to provide high-quality technical support across the business. Youll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver …/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory ...

Title: Technical Support Analyst Department: IT/Digital Transformation Location: Hybrid (Runcorn + Remote) 2 days on site , 3 from home Reports To: Platform Manager Overview We're looking for a Technical Support Analyst to support and maintain a core business platform used across multiple … operational teams. This is a user-facing support role with a strong analytical element - acting as the bridge between users and technical teams to ensure issues are clearly understood, prioritised, and resolved. Key Responsibilities Provide 1st line support for business-critical systems, triaging and resolving user issues Investigate ...

Technical Support Analyst Knutsford- on site £28K A Technical Support Analyst is required for our technology client. You will provide advanced technical support across platforms and services. You'll handle escalated issues, troubleshoot complex faults, and work closely with internal teams to deliver excellent customer … outcomes. Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on-prem systems Escalate complex issues to Level 3 with clear documentation Communicate professionally with customers ...

Technical Support Analyst Knutsford 3 months + (to permanent) £15 - £18.73 per hour (umbrella) A Technical Support Analyst is required for our technology client. You will provide advanced technical support across platforms and services. You'll handle escalated issues, troubleshoot complex faults, and work closely … with internal teams to deliver excellent customer outcomes. Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on-prem systems Escalate complex issues to Level ...

Robert Half are working to recruit for an IT Support Analyst to join a team based in Manchester. This role suits someone with strong communication skills, a collaborative and sociable approach to relationships and the ability to thrive in fast-paced environments. An overview of the role … follows below: Providing 1 and 2 Line Support, covering software, hardware with digital and face-to-face resolution Escalating upwards to 3 line where necessary Maintaining accurate ticketing records and support cases A strong focus on customer service, driven by quality-oriented support and strong internal ...

D365 HR - Systems & Support Analyst Manchester/Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. … during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management ...

circular economy, managing all different environmental liabilities in a sustainable way. What will you do? Make an impact! We're looking for a Technical Support/Data Analyst to join our Corporate Sustainability & SHEQ team, playing a key role in how we collect, manage, and use business performance … accurate, well-structured, and actually useful. You'll design and maintain automated reports and dashboards, turning raw data into clear insights that support decision-making across the business. Alongside this, you'll support the development and ongoing improvement of our Corporate Compliance Management Applications (CCMAs). These applications ...