6 of 6 Support Analyst Jobs in the North West

IT Support Analyst Liverpool - Onsite Rate: £130 Outside IR35 Duration: Up to 12 months Khuda Technology are looking for an experienced IT Support Analyst to join a busy onsite team in Liverpool. You’ll be the go-to person for technical support, troubleshooting, and keeping users productive across a Windows 10 Enterprise environment. Requirement: • Handling … support queries via phone, email, and Service Manager • Troubleshooting and resolving IT issues across desktops, laptops, servers and software • Installing, configuring and repairing Windows 10 devices and client applications • Supporting users with access, applications, printing and network services • Managing network storage, LAN/WAN-related tasks and escalating where needed • Deploying software, applying patches, and maintaining system security • Supporting … starters/leavers onboarding/offboarding • Providing user guidance and training • Visiting local offices to deliver hands-on support Skills: • Strong communication skills (phone and written) • Experience in a professional environment • Confident supporting users with varying technical levels • Hands-on experience with Windows 10 Enterprise, Windows Server, AD and O365 • Good understanding of IT security policies • Solid troubleshooting skills More ❯

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the following … roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates … easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician/ More ❯

P4W Application Support Analyst ( Partner4Windows Specialist), NW Central London, We are seeking an experienced and proactive Application Support Analyst with specific expertise in Partner4Windows . You will be the primary technical point of contact for P4W, playing a crucial role in ensuring the system's stability, performance, and successful adoption across this legal firm. They are … chance to move beyond basic troubleshooting and contribute to system enhancement projects, working closely with their Finance, IT, and Fee Earners teams. Key Responsibilities Provide 2nd and 3rd-line support for all incidents and service requests related to the P4W Practice Management System (PMS). Perform essential system administration duties, including user setup, security, permissions, and maintenance tasks. Troubleshoot … end-user training as required. Assist with data integrity checks and ensure compliance with internal financial and regulatory standards. Skills & Experience Required Essential: Proven, in-depth experience providing application support for Partner4Windows (P4W) within a professional services or legal environment. Strong understanding of core legal accounting principles (time recording, disbursements, client/office money, billing, and ledger management). More ❯

Prestigious opportunity within an established technology team for a Senior Applications Support Analyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working. As our Senior Applications Support Analyst, you will be responsible for:- Performing … with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK! ITIL V3 or working towards Previous experience in providing application support Ability to create technical documentation, knowledge-based articles and user guides Knowledge of reporting tools, SQL, Power BI or ETL Familiar with supporting Northgate Housing Management System (or similar … GP helpline for you, your partner and your children Enhanced maternity, paternity, and sick pay Discounted gym membership Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues. Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and More ❯

Prestigious opportunity within an established technology team for a Senior Applications Support Analyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working. As our Senior Applications Support Analyst, you will be responsible for:- Performing … with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK! ITIL V3 or working towards Previous experience in providing application support Ability to create technical documentation, knowledge-based articles and user guides Knowledge of reporting tools, SQL, Power BI or ETL Familiar with supporting Northgate Housing Management System (or similar … GP helpline for you, your partner and your children Enhanced maternity, paternity, and sick pay Discounted gym membership Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues. Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and More ❯

Role Summary We are seeking a meticulous and technically skilled IT & Lab Systems Support Analyst to join a dedicated team supporting the critical computerised systems within the quality control laboratories of a leading global pharmaceutical and biotechnology company. This is a unique opportunity to work at the intersection of IT and cutting-edge laboratory science within a highly … vital lab systems, playing a key role in maintaining the integrity of processes that are essential to patient safety and product quality. Key Responsibilities Provide hands-on 2nd level support for laboratory IT systems and instrumentation, escalating to 3rd level support in collaboration with external vendors when required. Utilise ServiceNow to manage, track, and resolve incidents and service … for all activities, ensuring full adherence to GMP and data integrity standards at all times. Essential Skills & Experience A minimum of 2 years of professional experience in an IT support role. Proven experience working with ServiceNow for incident and request management. Strong, in-depth knowledge of Windows 10/11 and administration via Active Directory. Practical experience with SCCM More ❯