St. Albans, Hertfordshire, South East, United Kingdom
Corriculo Ltd
SupportAnalyst, Service Desk, 1st line, COR5693 An excellent, award winning company seeks a SupportAnalyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … SupportAnalyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The SupportAnalyst/Service Desk Analyst will be based full-time in the office in Redbourn. The Company The SupportAnalyst/Service Desk Analystmore »
SupportAnalyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a SupportAnalyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The SupportAnalyst will be … required to work on site 5 days a week Outside of IR35. The Role The SupportAnalyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the SupportAnalyst? Previous experience in … an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the SupportAnalyst role could be right for you and you'd like to learn more, then please apply now. SupportAnalyst, Helpdesk Support Corriculo Ltd acts as an more »
ERP SupportAnalyst | Abingdon | Hybrid available | £45,000pa - £60,000pa plus benefits: A pioneering high-tech manufacturer who operates on global scale is looking to recruit an ERP SupportAnalyst to offer top-tier application and systems support for their enterprise applications used within manufacturing … and engineering teams. On a day-to-day basis, the ERP SupportAnalyst will provide 1st, 2nd, and 3rd line functional systems support to their enterprise applications, with a focus on engineering-based processes. You'll use your technical expertise from either mechanical or electrical engineering to … address routine tasks and contribute to project-related activities, advocating for an "Automate First" approach to enhance efficiency. Your ERP SupportAnalyst role will involve promptly prioritising, troubleshooting, and resolving support issues. By engaging with users, you will address queries and concerns related to our systems. Collaboration more »
IT SupportAnalyst/IT Support Engineer An exciting new opportunity has become available for an IT SupportAnalyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis IT SupportAnalyst/… IT Support Engineer Providing a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to … and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of more »
IT SupportAnalyst - Aylesbury Opportunity for an IT SupportAnalyst/Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You'll be joining … stages of a separation from its parent organisation, insourcing Information Technology services. This is an excellent opportunity for a Service Desk Engineer or IT SupportAnalyst to progress their career, as earlier joiners in a newly formed IT Department, built on ITIL practices. You will have the opportunity … to support many projects in the transformation of IT infrastructure, systems, service models etc; including full shift to cloud infrastructure (Elastic Computing), major WAN upgrade (SDWAN) and an extensive pipeline of projects/change to applications and systems across the breadth of the business. As an IT Supportmore »
Aylesbury, Buckinghamshire, South East, United Kingdom
Circle Group
IT SupportAnalyst - Aylesbury - MSP - £32K-£36K Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced IT environment? An IT SupportAnalyst with strong working knowledge of Windows Server, Office 365, good networking knowledge and … join a close-knit MSP based in Aylesbury. Here you'll gain exposure to supporting their growing clients base of 30 SMEs providing remotely support, with some elements of field work when required. Key Skills required: Windows Server 22/19/16 experience, Windows OS 11-10 support Office 365 administration and support, both hybrid on on-prem environements Active Directory Group Policy (DNS/DHCP) Good knowledge of networking protocols (TCP/IP), with troubleshooting of wired and wireless networks Hardware and software troubleshooting Configuring and setting up routers, e.g. Draytek, Cisco Previous MSP experience more »
Milton Keynes, Willen, Buckinghamshire, United Kingdom Hybrid / WFH Options
Network IT
An Application SupportAnalyst is now sought by a leading global brand to join a dedicated application support function. This role offers a fantastic career opportunity, with training and development available to the successful person. The Application SupportAnalyst will be given ownership of a … number of business applications, taking responsibility for managing application supplier relationships and performance, service introductions and improvement, and 2nd line support application issue resolution. This is all about communication, enthusiasm and relationship management. Application SupportAnalyst responsibilities 2nd line application support of SAAS business applications Supplier …/SLA management Service introduction Issue/incident management Essential skills and attributes of the Application SupportAnalyst Brillant communication skills An inquisitive mindset Commercial experience of supporting business applications Good basic technical knowledge, able to apply commonsense to 2nd line application issues Stakeholder and client SLA management more »
Role: IT SupportAnalyst Location: Maidstone, Kent £Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours) Our client, a leading international manufacturer, is currently recruiting an experienced IT SupportAnalyst to join their site in Maidstone. This … is an exciting opportunity to join a growing IT support team. As an IT SupportAnalyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team … faster resolutions. Duties include: - Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities. - Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs) - Support and more »
A fantastic opportunity for an experienced Application SupportAnalyst to work within the Business Applications and Analysis team to provide support for our platforms across the business, in particular Finance systems, Client Details A leading construction firm. Description A fantastic opportunity for an experienced Application SupportAnalyst to work within the Business Applications and Analysis team to provide support for our platforms across the business, in particular Finance systems. I am looking for you to have solid system/process experience, ideally with Intuita or other finance systems. You will be proficient in … You will be process orientated with good attention to details and be able to produce clear and concise documentation. Key Accountabilities of an Application SupportAnalyst include: Provide day to day support for our Finance system Intuita and to be the primary point of contact for administrative more »
COINS SupportAnalyst - Addlestone, Surrey COINS SupportAnalyst required for a leading client based in Addlestone, Surrey. The successful candidate will play a key role in maintaining and optimising our application systems to ensure they meet the evolving needs of our business and customers. This position … operational efficiency, and contribute to our long-term success. Hybrid- 2 days required on site per week Key Responsibilities and Skills * Experience in application support, IT support, or a similar role. * Provide second and third-level support for our application systems, ensuring issues and service requests are more »
Application SupportAnalyst – Addlestone, Surrey Application SupportAnalyst required for a leading client based in Addlestone, Surrey. The successful candidate will play a key role in maintaining and optimising our application systems to ensure they meet the evolving needs of our business and customers. This position … operational efficiency, and contribute to our long-term success. Hybrid- 2 days required on site per week Key Responsibilities and Skills • Experience in application support, IT support, or a similar role. • Provide second and third-level support for our application systems, ensuring issues and service requests are more »
IT SupportAnalyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud … systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with implementation of more »
Kidlington, Oxfordshire, South East, United Kingdom
Matchtech Mobility
Please note this role does not offer sponsorship. Job Description: IT Technical SupportAnalyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil … in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical SupportAnalyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests and incidents. more »
IT SupportAnalyst is required by an established finance company working from their Head Office based in West Malling and paying up to £25k. The role involves providing BAU support for operations, liaising with both internal and external clients as well as triaging support requests from … internal staff and customers. The company, with a nationwide presence, is looking for an IT SupportAnalyst to be the primary point of contact for the service desk, responsible for swift troubleshooting and issue resolution before escalation. The ideal candidate for this position should be passionate, outgoing, and more »
Newport, Isle of Wight, South East, United Kingdom
EMIS Health
Here at EMIS we are looking for a Customer SupportAnalyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical … break into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance … of great skills to then support you in furthering your career here at EMIS. Our Isle of Wight support service team meet in the office twice weekly on Monday and Tuesday. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30-6PM, plus more »
Gatwick, England, United Kingdom Hybrid / WFH Options
Air Partner
Are you extremely tech savvy and a customer focused, people person who is looking for a 1st Line Support level role, with a company that is going from strength to strength? Maybe you already have some experience in a Helpdesk SupportAnalyst role or tech apprenticeship, and … want to keep learning, or maybe you are extremely interested in technology and want to break into the world of tech support, where you will learn the trade? Either way, apply now, as we are looking for an entry level Helpdesk SupportAnalyst to join our Gatwick … and problems · Maintaining accuracy of Technology data daily through due diligence and process · Attending and contributing to team briefings/meetings · Logging and processing support incidents · Providing advice to customers on the efficient and safe use of computer systems · Ensuring efficient resolution of faults and customer feedback are addressed more »
Job Description Infrastructure Network SupportAnalyst We are looking for an experienced Network and Infrastructure SupportAnalyst with at least 5 to 7 years solid hands-on expertise. Must be able to technically as well as manage all the day to day tasks as part of more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
The Opportunity: We're looking for a Desktop SupportAnalyst/ServiceDesk Analyst with good 1st/2nd Line Support skills to join a fast growing business in central Basingstoke. It's a hybrid role with 3 days in the office and 2 from home and … you'll be providing support to approximately 300 users (but growing rapidly). It's a highly customer facing role that involves engaging with staff at all levels up to the C Suite so you'll need to be a confident, professional and friendly communicator who can take ownership … of problems and provide a high quality support service. The team pride themselves on providing a high rate of first-time fix and you'll have the opportunity to upskill and develop your career with them. IT is delivered through a hybrid (multi-cloud) infrastructure and you'll be more »
GU14, Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Hampshire Recruitment Service
IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will work alongside … a Technical SupportAnalyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough Overview: The Technical Services team provide … a wide range of services to their customers, providing both proactive and reactive technical support as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of the technical services team, you will be responsible for more »
Job Description Senior IT Infrastructure SupportAnalyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level supportmore »
Are you passionate about resolving technical issues and providing exceptional customer support? Our client is seeking a skilled 1st line supportanalyst to join their growing and dynamic team in Borough Green. This role involves collaborating within a supportive team environment to offer comprehensive technical assistance to … our valued customers. Main Duties Work as part of a team to provide technical support for customer's existing hardware and/or software installations and resolve as soon as reasonably possible using the resources available to you. Answer customer phone calls, log support tickets and work on … them through to resolution. Provide 1st line on-site support to customers when required. Work on projects such as infrastructure refreshes, disaster recovery, infrastructure migration and virtualisation etc. Respond to alerts from various monitoring systems to provide proactive maintenance and support alongside other engineers. Skills & Requirements Have a more »
Are you an experienced IT SupportAnalyst based near Chelmsford looking for an exciting new role? Are you interested in working for an award winning company? Yes? Then this ones for you! In this role you will report to the IT Director and you will play a vital … part in supporting the business providing technical support to upwards of 160 users. This role will require you being on site in Chelmsford 5x a week, so do not apply if you cannot fulfil that requirement. Whats in it for you? In this role you will get the opportunity … experience of using the Microsoft stack (QUALIFICATIONS DESIRED) and working within an ITIL framework. They will also be required to have knowledge in providing support for apple products (iPhones, iPads or iMacs) and have an understanding of printer set ups. Strong computer and user management experience in Active Directory more »
1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP … Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be … the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response.. Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This more »
We are currently seeking an Application Support Engineer to join our team supporting local authorities in utilising Liquidlogics market leading Education and Social Services and Case Management software. Duties and Responsibilities Main Responsibilities: Responsible for 2nd and 3rd line support functions as part of the Application Support … encounter Take ownership of allocated customers and be their named dedicated engineer ensuring that Incidents are managed and resolved within agreed Service Level Agreements Support customers on our own hosted servers as well as on-premises servers Skills and Experience This is a customer facing role which requires good … and experience of working with SQL Server and writing SQL/T-SQL queries for fixing data issues Strong 2nd line software/application support experience Experience of Microsoft Windows Server and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong more »
SL5, Sunninghill, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Avocet Strategic Resourcing
day operations is its IT function. As part of its current activities, it is looking to recruit a number of top-drawer 1st line Support Analysts to join its tech support team. My client offers superb training and career opportunities - with excellent temp to perm progression. We are … looking for 12 months+ technical support experience and great customer service skills, OR 18 months+ technical support/IT service Desk experience and love to analyse and resolve issues Excellent customer service and problem solving skills This first line support role offers lots of variety, as 1st … across three teams. There is the offer of training/certification and the opportunity to join a highly professional team, with excellent colleagues offering support and advice at every turn. This is an onsite role in Berkshire. If you are looking for the next step in your IT Supportmore »