3 Support Engineer Jobs in Hemel Hempstead

We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and … responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery Manager Assist fellow team more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst using … the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national organisations … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »

to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a … also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as well as basic network/… line with Littlefish standards and customer specific SLAs. What are we looking for in the successful candidate? Previous experience of working in an IT support role. Understanding of basic networking. Ability to demonstrate IT related problem-solving skills. Working knowledge of IT infrastructure support working across a range more »