14 Support Engineer Jobs in Hertfordshire

Job title: Principal Engineer - Support Engineering (Maintenance Design - Software Support) Location: Barrow-in-Furness, Brough or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll … be doing: Using BAES processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case … reports Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Provide software SME advice to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support more »

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous … experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and … such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The more »

IT Support Engineer Borehamwood £30,000 - £40,000 + Hybrid + Education funding An exciting opportunity beckons for an experienced IT 2nd/3rd line support Engineer to excel within an established company, where you will have the opportunity to be involved with a wide range … offers a chance to enhance your existing skills and make the most of your career-acquired knowledge. As an IT 2nd/3rd Line Support Service Desk Engineer, your duties encompass performing root-cause analysis and preventing reoccurring issues happening. The company is a Microsoft Solutions partner and … London and various parts of Europe. Due to their growth, they are currently on the lookout for an 2nd/3rd Line Service Desk Engineer to join their talented IT service desk team. This opportunity allows you to broaden your experience in the IT sector and work with innovative more »

M365 Technical Support Engineer Location: Hertfordshire Salary: £33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing … Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may … involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues more »

Job title: Engineer - Support Engineering (Maintenance Design - Software Support) Location: Barrow-in-Furness, Filton or Brough. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be … doing: Using BAES processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case reports … Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Your skills and experiences: An understanding of Software technical information and descriptions, as supplied by software vendors Previous experience working with iLS is desirable Benefits: You'll receive benefits more »

2nd Line Engineer £28-32K Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! Hybrid Working! Providing 2nd Line IT support to our valued end-users. Proactively resolve hardware and software issues, ensuring a seamless experience for our … Company Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2nd Line Engineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is more »

We are looking for an Application Support engineer to work onsite for a client of ours in Stevenage. Inside IR35 SC clearance is essential (cannot be sponsored on this occasion) KEY SKILLS * Windows experience * Onsite availability * Working within a Support team environment * Sec Clearance * Must be willing more »

Fed up with the normal IT Support calls? Want to get more into project work? Want to be an IT Field Support Engineer where no two days are the same and you can work on crucial IT projects for an enterprise scale organisation? You will be the … key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the region. There will be travel to other sites as required - It is essential you have a valid driving license. A company car (or car allowance) is part of … including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. The environment is largely Microsoft based, so you will support Office, Outlook, MS Project, as well as several business applications. The role is extremely varied and will include providing technical assistance and support more »

Fed up with the normal IT Support calls? Want to get more into project work? Want to be an IT Field Support Engineer where no two days are the same and you can work on crucial IT projects for an enterprise scale organisation? You will be the … key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the region. There will be travel to other sites as required - It is essential you have a valid driving license. A company car (or car allowance) is part of … including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. The environment is largely Microsoft based, so you will support Office, Outlook, MS Project, as well as several business applications. The role is extremely varied and will include providing technical assistance and support more »

3rd Line Engineer Watford Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rd Line Service Desk Engineer to join their expanding team. The successful 3rd Line Engineer will be the escalation point … if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rd line support queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing and configuring new systems. Providing technical … support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rd line support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper – V. Cyber Security. Good knowledge O365/Azure more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst using … the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national organisations … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »

our industry and globally leading in smart and secure access solutions. In the UK, we offer and training opportunities, as well career progression and support over 550 employees in the field as well as within our 14 different office locations. Job description: Have you got excellent customer service skills … knowledge of mechanical engineering and the ability to understand and explain engineering principles to others? We are currentlyseeking a TECHNICAL SUPPORT COORDINATOR to offer customer and product support to our clients in the construction and associated industries. A JOB THAT MATTERS : YOUR TASKS Based in our Hitchin Headquarters … our technical support coordinators ensure that our customers always get the right part for the right application, and make sure that our customers have all the information that they need to get the best out of our products.As a Technical Support Coordinator, you will work closely with internal more »

to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 3 rd line technical engineer to work on installation, maintenance and migration projects across the Hertford and surrounding area. Ideal Candidate The successful candidate will come from a similar … fast paced environment ideally managed services with at least 3 years commercial experience in a similar technical support and client facing role. As a 3 rd line technical engineer, you will be a highly motivated with a good understanding of infrastructure and server knowledge including system networks, installation … maintenance, cloud knowledge including system security. You will also support the T1/T2 teams with troubleshooting enquiries. Due to nature of this role, you will be required to visit client sites on occasion within the Hertford area. **A car and licence is a must for this role! Skills more »

Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am – 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in … IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication … as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent more »