5 Support Engineer Jobs in Watford

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous … experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and … such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The more »

M365 Technical Support Engineer Location: Hertfordshire Salary: £33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing … Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may … involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues more »

Fed up with the normal IT Support calls? Want to get more into project work? Want to be an IT Field Support Engineer where no two days are the same and you can work on crucial IT projects for an enterprise scale organisation? You will be the … key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the region. There will be travel to other sites as required - It is essential you have a valid driving license. A company car (or car allowance) is part of … including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. The environment is largely Microsoft based, so you will support Office, Outlook, MS Project, as well as several business applications. The role is extremely varied and will include providing technical assistance and support more »

Fed up with the normal IT Support calls? Want to get more into project work? Want to be an IT Field Support Engineer where no two days are the same and you can work on crucial IT projects for an enterprise scale organisation? You will be the … key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the region. There will be travel to other sites as required - It is essential you have a valid driving license. A company car (or car allowance) is part of … including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. The environment is largely Microsoft based, so you will support Office, Outlook, MS Project, as well as several business applications. The role is extremely varied and will include providing technical assistance and support more »

3rd Line Engineer Watford Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rd Line Service Desk Engineer to join their expanding team. The successful 3rd Line Engineer will be the escalation point … if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rd line support queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing and configuring new systems. Providing technical … support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rd line support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper – V. Cyber Security. Good knowledge O365/Azure more »