5 of 5 Support Manager Jobs in the West Midlands

player experience and building strong connections between communities and development teams? We're working with a leading AAA game development studio seeking a Community Support Manager to support a major upcoming title. This opportunity will see you acting as the bridge between player support teams, community … channels and internal development stakeholders, ensuring player feedback, support trends and emerging issues are clearly communicated and effectively actioned. About The Role As a Community Support Manager, you will act as the bridge between players, customer support teams and game developers. Working closely with Community, Support ...

make your mark? Join us and be part of something bigger. Main Purpose of the Role & Responsibilities in the Business As an EDM Support Manager , you will oversee the day-to-day delivery of support for the Kainos EDM product. This includes managing people, customer interactions, support … contact to ensure client issues are addressed effectively and that our processes and quality standards are consistently applied. You’ll also support senior management in account growth, post-deployment success, and the transition from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales ...

Playground Games is looking for a Community Support Manager to work alongside talented Fable team in Leamington Spa on an agency contract. About us As a premier first-party Xbox Game Studio, we are passionate about creating genre‐defining games that are accessible, beautiful, and, most … exceptional talent to work alongside our team as we continue to bring this iconic fantasy world to life. About the role As a Community Support Manager, you will collaborate with the Community team to deliver world‐class support operations, actionable player insights and seamless collaboration between support ...

summary The post holder will be responsible for overseeing and coordinating the delivery of IT support services across both the Contact Centre and field-based Desktop Support teams, ensuring a consistent, high-quality service for all users. This includes supporting both existing and emerging IT services and providing … technical guidance to project teams where required. The role will lead and support the team to deliver excellent customer service and ensure the timely resolution of technicalissues. Main duties of the job Implement a Problem Management discipline across the more troublesome incidents. Review all support related manual processes ...

The Company is based in Stoke on Trent, Staffordshire and has been trading for 20 years. We provide our customers and clients with Quality Assurance, Health and Safety and Environmental Management Support. The applicant must ...