1 to 25 of 35 Support Specialist Jobs in London

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones. Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a … clear view of data, audiences, and platform behaviour. This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency.* Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. … how-to notes, and reference materials that help marketing teams work confidently and independently.* Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features.* Support global adoption of emerging CRM practices, tools, and platform updates. Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into More ❯

A Digital Design BIM Support Specialist job is now available to join a leading practice in London. This senior position sits within the digital delivery team and will provide both technical expertise and strategic guidance to ensure excellence across a wide and complex portfolio of projects. The role is focused entirely on supporting project teams in their use … the Year 2022 and ranked as a World Architecture Top 100 practice, this consultancy offers a rewarding and supportive environment for career growth. Role & Responsibilities Provide day to day specialist support to project teams using Revit, AutoCAD, Autodesk Construction Cloud, CDE solutions, Atvero and related digital platforms Lead digital coordination by running clash avoidance workshops, carrying out model … and internal quality standards. Required Skills & Experience Architectural background with a strong interest in digital design and delivery A minimum of ten years' experience working in BIM or digital support roles within the architectural sector and all candidates must have relevant UK experience Advanced knowledge of Revit, AutoCAD, Autodesk Construction Cloud and associated software Proven experience of applying BS More ❯

Infrastructure Support Specialist/Windows 11 - £550 Per Day (Inside IR35) – London/Hybrid Overview: A global financial services organisation is seeking an experienced Infrastructure Support Specialist to support a major Windows 11 deployment project. This is a hands-on contract position requiring strong technical expertise across Microsoft cloud, endpoint, and identity technologies.The successful individual … ensure a smooth rollout of Windows 11 and associated systems. This role requires strong attention to detail, proactive problem-solving skills, and an excellent service-oriented approach. Role & Responsibilities: Support and drive the deployment of Windows 11 across the organisation. Deliver proactive project support and task management across IT infrastructure services. Administer and maintain core endpoint and infrastructure … improvements across infrastructure services Produce and maintain accurate documentation, processes, and configuration records. Work collaboratively with IT colleagues and business stakeholders. Essential Skills & Experience: Windows 11 migration and operational support Autopilot (Hybrid Joined) Intune Defender for Endpoint BitLocker SCCM Active Directory/Azure Entra ID Strong analytical, troubleshooting, and problem-resolution skills. Strong communication skills with the ability to More ❯

Infrastructure Support Specialist/Windows 11 - £550 Per Day (Inside IR35) – London/Hybrid Overview: A global financial services organisation is seeking an experienced Infrastructure Support Specialist to support a major Windows 11 deployment project. This is a hands-on contract position requiring strong technical expertise across Microsoft cloud, endpoint, and identity technologies. The successful … ensure a smooth rollout of Windows 11 and associated systems. This role requires strong attention to detail, proactive problem-solving skills, and an excellent service-oriented approach. Role & Responsibilities: Support and drive the deployment of Windows 11 across the organisation. Deliver proactive project support and task management across IT infrastructure services. Administer and maintain core endpoint and infrastructure … improvements across infrastructure services Produce and maintain accurate documentation, processes, and configuration records. Work collaboratively with IT colleagues and business stakeholders. Essential Skills & Experience: Windows 11 migration and operational support Autopilot (Hybrid Joined) Intune Defender for Endpoint BitLocker SCCM Active Directory/Azure Entra ID Strong analytical, troubleshooting, and problem-resolution skills. Strong communication skills with the ability to More ❯

IT Support Specialist – Join a Fast-Growing Retail Tech Team! Location: Head Office (London) + travel to Stores in Central and West London (fully paid for). Working Hours: Monday–Friday, 10:00am–6:30pm (Head Office) Additional Support: Remote support required until 9:00pm Mon–Fri and across weekends Salary: £40,000–£50,000 + … you thrive in dynamic environments and love supporting both hardware and software across multiple locations? If so, we want you on our team! We’re looking for an IT Support Specialist to join our vibrant and growing client's retail business, supporting 12 supermarket locations and their London Head Office . This is a fantastic opportunity to play … LAN, and Wi-Fi across all sites Configure firewalls, routers, switches, and secure VPN/SD-WAN connections Oversee hardware installations (POS, PCs, printers, CCTV, etc.) Retail Systems & POS Support and update POS/payment terminal software Ensure seamless data sync between stores and head office Troubleshoot till and payment issues for store staff Software & Cloud Systems Manage ERP More ❯

IT Support Specialist 12-Month Contract – Inside IR35 Kingston-upon-Thames – hybrid working – 3 days a week on site Engineering sector Purpose of the position : As IT Support specialist you will respond to the UK ICT Manager. You will provide 1st and 2nd support to ensure smooth and efficient IT operations for employees and contractors … within the UK. How can you support us? Here below your responsibilities : : Provide 1st and 2nd level IT support to end users resolving hardware and software issues Install configure and maintain operating systems and software application Liaise with external providers (printing, mobile and audio services) Participate in IT projects like upgrades, deployments and system improvements Prepare relevant assets … inventory and physical security in the data centre Ensuring any equipment is tidy Manage administrative privileges, passwords and user access in line with control procedures and policies Amend technical support documentation to ensure guidance on errors and troubleshooting within the team Manage support requests, incidents and resolutions in the ServiceNow help desk What are we looking for? Experience More ❯

Product Support Specialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product Support Specialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯

Junior Technical Support Specialist - Entry Level SaaS Opportunity - Workforce Management Salary - £26,000 - £28,000 Learn from Customer Success Leaders Progression potential to Customer Success Route into the world of SaaS 22 days holiday + your birthday off If you're ready to kickstart your career in tech and want to be somewhere that actually invests in your … No gimmicks, no fluff — just solid tech, smart people, and a clear path to grow. What You’ll Be Doing Acting as the first point of contact for customer support queries via phone and email Triaging helpdesk tickets and managing the technical support inbox Providing first-line support across hardware, software, and systems Coordinating engineer visits and … across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They’re growing, they’re agile, and they’re serious about support — which is where you come in. More ❯

solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being a … great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach … is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and SLAs. Provide More ❯

solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being a … great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach … is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and SLAs. Provide More ❯

Job Summary We are seeking a dedicated IT Support Specialist to provide technical assistance to employees and VIP users. This role involves troubleshooting hardware and software issues, maintaining IT systems, and ensuring seamless user experience. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a commitment to delivering high-quality service. Key Responsibilities Collaborate … with Infrastructure department on escalated issues and contribute to knowledge base articles. Provide first-line technical support via phone, email, remote access, or in-person, resolving hardware, software, and network connectivity issues. Troubleshoot and diagnose IT problems including operating system errors, application malfunctions, and peripheral device failures. Set up, configure, and maintain desktops, laptops, printers, and other IT equipment. … Support VIP users (executives and key stakeholders) with priority response times, ensuring minimal downtime and personalized assistance. Install and update software applications including operating systems (Windows, macOS), productivity tools (Microsoft O365), and fintech applications (Bloomberg, Trafix). Perform basic network troubleshooting including Wi-Fi connectivity, VPN setup, and IP configuration. Document support tickets, resolutions, and user interactions in More ❯

Job Summary We are seeking a dedicated IT Support Specialist to provide technical assistance to employees and VIP users. This role involves troubleshooting hardware and software issues, maintaining IT systems, and ensuring seamless user experience. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a commitment to delivering high-quality service. Key Responsibilities Collaborate … with Infrastructure department on escalated issues and contribute to knowledge base articles. Provide first-line technical support via phone, email, remote access, or in-person, resolving hardware, software, and network connectivity issues. Troubleshoot and diagnose IT problems including operating system errors, application malfunctions, and peripheral device failures. Set up, configure, and maintain desktops, laptops, printers, and other IT equipment. … Support VIP users (executives and key stakeholders) with priority response times, ensuring minimal downtime and personalized assistance. Install and update software applications including operating systems (Windows, macOS), productivity tools (Microsoft O365), and fintech applications (Bloomberg, Trafix). Perform basic network troubleshooting including Wi-Fi connectivity, VPN setup, and IP configuration. Document support tickets, resolutions, and user interactions in More ❯

Product Support Specialist (Enterprise Software | Logistics & Supply Chain) Greater London base, (or wider commuter Belt)( Occasional Client Site Visits) About the Company CRUZ Recruitment is proud to partner with Azyra Systems, a global leader in enterprise management software for the Logistics, Supply Chain, and Transportation sector. Azyra empowers businesses to achieve greater efficiency, service excellence, and profitability through … world-class technology solutions. About the Role We are seeking experienced Product Support Specialists (3+ years exp.) with a background in supporting, business, financial, enterprise software within a B2B environment. This role is ideal for someone passionate about helping clients leverage technology to transform their operations. This is a remote-first role, but occasional client site visits are required. … management teams to plan software rollouts Partner with developers to test and refine new features Analyse client issues, propose solutions, and identify value-adding improvements Provide exceptional ongoing application support Qualifications & Skills Bachelor’s degree 3+ years’ experience supporting enterprise/ERP/logistics software Strong B2B client management and customer service skills Excellent communication & organisational skillsA problem-solver More ❯

Client Support Specialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯

Client Support Specialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯

We’re looking for a HelpDesk Support Specialist to join a leading global social media tech company in London! If you have a passion for troubleshooting, a strong technical mindset, and enjoy providing top-notch support, this could be the perfect opportunity for you. Responsibilities: Provide technical support for hardware and software issues. Troubleshoot and resolve … system functionality problems. Perform remote software installations and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & Mac OS environments. Requirements: 2-3 years of experience in IT helpdesk support or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware … Hourly rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT support skills, I’d love to hear from you! Please APPLY NOW to take the next step in your career. More ❯

We’re looking for a HelpDesk Support Specialist to join a leading global social media tech company in London! If you have a passion for troubleshooting, a strong technical mindset, and enjoy providing top-notch support, this could be the perfect opportunity for you. Responsibilities: Provide technical support for hardware and software issues. Troubleshoot and resolve … system functionality problems. Perform remote software installations and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & Mac OS environments. Requirements: 2-3 years of experience in IT helpdesk support or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware … Hourly rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT support skills, I’d love to hear from you! Please APPLY NOW to take the next step in your career. More ❯

IT Support & Systems Administrator Location: Central London (4 days a week in the office) Salary: £45,000 + Bonus A leading global investment management organisation is seeking a hands-on IT Support & Systems Administrator to join their London team. This role offers the opportunity to work in a dynamic, fast-paced environment supporting a global user base across … Europe, the US, and APAC regions. You’ll be providing end-to-end IT support (1st–2nd line) and taking ownership of key systems administration tasks, ensuring smooth daily operations and a high-quality technology experience for all staff. Key Responsibilities Provide 1st and 2nd line IT support and systems administration to users across multiple global offices. Deliver … a “white glove” support service to senior executives. Manage and maintain the firm’s ticketing system, ensuring timely response and resolution of support requests. Support desktop and infrastructure implementation projects, system upgrades, and regular maintenance. Administer and maintain Office 365, Intune policies, and related MDM/endpoint management solutions. Oversee onboarding/offboarding processes, including hardware setup More ❯

IT Support & Systems Administrator Location: Central London (4 days a week in the office) Salary: £45,000 + Bonus A leading global investment management organisation is seeking a hands-on IT Support & Systems Administrator to join their London team. This role offers the opportunity to work in a dynamic, fast-paced environment supporting a global user base across … Europe, the US, and APAC regions. You’ll be providing end-to-end IT support (1st–2nd line) and taking ownership of key systems administration tasks, ensuring smooth daily operations and a high-quality technology experience for all staff. Key Responsibilities Provide 1st and 2nd line IT support and systems administration to users across multiple global offices. Deliver … a “white glove” support service to senior executives. Manage and maintain the firm’s ticketing system, ensuring timely response and resolution of support requests. Support desktop and infrastructure implementation projects, system upgrades, and regular maintenance. Administer and maintain Office 365, Intune policies, and related MDM/endpoint management solutions. Oversee onboarding/offboarding processes, including hardware setup More ❯

Production Support - Application Support - High Frequency Algorithmic Electronic trading platforms ( Equities, Fixed Income and FX) The Production Support group provides second level support to all of the Front Office Trading applications, both Hybrid and fully electronic used by our customers supporting the whole front to back life cycle across all Asset classes for all of the … BGC brands. The Production Support group is a Global Operation with staff in the Asia, EMEA and Americas regions. They provide second level support to all of the Front Office Trading applications, both Hybrid and fully electronic used by our customers supporting the whole front to back life cycle across all Asset classes for all of the BGC … brands. Key Responsibilities: · Providing 2nd line support to a range of internally and externally created trading applications · Good knowledge of Financial Markets (One or more of Fixed Income, Equities, Foreign Exchange, Derivatives, Futures) · Monitoring of the Front and Middle office systems and components – Including the setting up, configuration and Maintenance of our monitoring systems · Managing the production support More ❯

Production Support - Application Support - High Frequency Algorithmic Electronic trading platforms ( Equities, Fixed Income and FX) The Production Support group provides second level support to all of the Front Office Trading applications, both Hybrid and fully electronic used by our customers supporting the whole front to back life cycle across all Asset classes for all of the … BGC brands. The Production Support group is a Global Operation with staff in the Asia, EMEA and Americas regions. They provide second level support to all of the Front Office Trading applications, both Hybrid and fully electronic used by our customers supporting the whole front to back life cycle across all Asset classes for all of the BGC … brands. Key Responsibilities: · Providing 2nd line support to a range of internally and externally created trading applications · Good knowledge of Financial Markets (One or more of Fixed Income, Equities, Foreign Exchange, Derivatives, Futures) · Monitoring of the Front and Middle office systems and components – Including the setting up, configuration and Maintenance of our monitoring systems · Managing the production support More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯

Job Title: Shopify Developer & IT Support Specialist Location: London HQ – Hybrid working available Salary - £55,000 About Cult Furniture At Cult Furniture, we believe great design should be accessible to everyone. We create stylish, contemporary furniture for homes, offices, and hospitality spaces worldwide. With a fast-growing e-commerce presence and a vibrant team, we’re on a … a technically skilled, problem-solving all-rounder to join our team — someone who can develop and optimise our Shopify store while also being the go-to person for IT support and infrastructure across the business. This role will be a mix of hands-on development , project coordination with our external Shopify agency , and internal IT support . Key … agency. • Work with APIs to connect Shopify with third-party systems (ERP, PIM, shipping, marketing tools). • Ensure the site is optimised for SEO, page speed, and mobile responsiveness. • Support A/B testing and CRO initiatives. IT Support & Systems Management (Approx. 20%) • Act as the in-house IT point of contact for day-to-day hardware/ More ❯