Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
EXCITING OPPORTUNITY FOR A JUNIOR IT SUPPORTSPECIALIST Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firm! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT SupportSpecialist to join our … cutting-edge IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional IT support to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider … and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on IT support experience with multiple operating systems and devices Strong background in Windows Server tools, networking concepts, and information security Experience with telephony/VOIP systems and supporting remote users Proficiency More ❯
Finance Applications SupportSpecialist Location: London, UK Role Overview: We're searching for a highly motivated and detail-oriented individual to join our team as a Finance Applications Support Specialist. Reporting to the EPM & Apps Team Lead, you'll play a vital role in our Enterprise Shared Platforms - Finance & Tax Technology team within the Digital & Technology division. … Your responsibility will be to provide technical support to our finance and tax teams, ensuring the smooth operation of our financial systems and software. Key Responsibilities: Troubleshoot and resolve issues related to finance and tax systems. Assist with the implementation and maintenance of financial systems and software. Collaborate with IT and finance teams to identify and implement process improvements. More ❯
IT Support - 1st and 2nd line support at this large successful complex, fast moving and expanding group of businesses. You will take ownership of the IT Systems, troubleshooting and improving systems in this sales and finance focused environment, utilising and coordinating external support where required. We are looking for someone with a good understanding of the following … security platforms LAN & WAN cloud software We need a confident, competent IT specialist capable of working in an often-pressured environment who is comfortable providing remote/on site weekend emergency support as the business is also open 7 days a week. The role offers excellent support and autonomy, strong technical budgets and a great team atmosphere … working in a contemporary and luxurious environment. You will provide hands-on support and take charge of critical IT projects, working in an environment that values your expertise and implements your ideas. Key Responsibilities: Identify areas for improvement and lead initiatives to enhance IT processes and systems. Configure and set up workstations (desktops, laptops, mobile devices) for new and More ❯
Join to apply for the Senior IT SupportSpecialist role at Aker Systems Join to apply for the Senior IT SupportSpecialist role at Aker Systems Aker Systems was founded in 2017 by a team of experienced technology professionals who recognised an opportunity to provide highly secure enterprise data platforms to large organisations. We build and … all different backgrounds and identities to apply. We are committed to maintaining an inclusive, and supportive place for you to do your very best work. As a Senior IT SupportSpecialist, you will provide autonomous, expert-level support and administration across Aker's core IT platforms—including Microsoft 365, Azure AD, AWS and be solely responsible for … escalations for technical issues. You will play a key role in operational security, infrastructure health, and service delivery while helping to shape the future of Aker's internal IT support and governance capabilities. You will collaborate proactively at a strategic level with IT leadership, Product teams, and end users to ensure Aker's Corporate IT is performing to the More ❯
Provide support for Swift Payments and Swift Messaging applications Experience in financial services, preferably in payments, or settlements About Our Client The client is a global financial services platform Job Description Responsibilities: Provide support for Swift Payments and Swift Messaging applications to both internal and external stakeholders. Offer second- and third-line application support for Swift-related More ❯
Technical SupportSpecialist - French, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯
Technical SupportSpecialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯
Social network you want to login/join with: I.T.Support Specialist, northern ireland col-narrow-left Client: AGM Construction Recruitment Location: northern ireland, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: c071147ee4ff Job Views: 27 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: Overall Objectives: You will be an essential part … s growing business, working within a dedicated IT team. Your main responsibilities include technical troubleshooting, management, and maintenance of hardware and software. While your primary focus will be technical support, you will also have the opportunity to advise and engage with the business as a trusted IT partner. Additionally, you will develop and utilise your cybersecurity expertise as part … of the evolving IT security controls environment. Key Duties & Responsibilities: Serve as a primary contact for all IT issues. Provide expert-level support for complex hardware, software, and networking issues, including Windows, Office 365, Azure Administration, Entra ID, and other enterprise-level technologies. Administer system configurations, security settings, and user accounts, including the ERP system and other SaaS applications. More ❯
A fast-growing, regulated fintech firm operating at the forefront of digital asset infrastructure is looking for an IT SupportSpecialist to take ownership of its internal IT operations. This contract role sits within a high-performance, security-conscious environment and supports a mix of Mac and Windows users across the business. You'll play a key part … delivery in a fast-paced, innovation-driven company. Location: Central London (Onsite) Term: Contract - Outside IR35 Rate: depending on experience Key Responsibilities: Provide responsive 1st and 2nd line IT support across Mac and Windows environments Manage end-user devices, hardware, and software, ensuring up-to-date licensing and compliance Support and troubleshoot Microsoft 365, networking issues, and internal … or PowerShell Implement and monitor cybersecurity measures and assist with frameworks like ISO 27001 or SOC2 Liaise with internal stakeholders and third-party vendors to streamline IT processes and support Required Skills: 5-7 years of IT support experience, ideally in a fast-paced or regulated environment Comfortable supporting both Mac and Windows operating systems Strong troubleshooting skills More ❯
A fast-growing, regulated fintech firm operating at the forefront of digital asset infrastructure is looking for an IT SupportSpecialist to take ownership of its internal IT operations. This contract role sits within a high-performance, security-conscious environment and supports a mix of Mac and Windows users across the business. You'll play a key part … delivery in a fast-paced, innovation-driven company. Location: Central London (Onsite) Term: Contract - Outside IR35 Rate: depending on experience Key Responsibilities: Provide responsive 1st and 2nd line IT support across Mac and Windows environments Manage end-user devices, hardware, and software, ensuring up-to-date licensing and compliance Support and troubleshoot Microsoft 365, networking issues, and internal … or PowerShell Implement and monitor cybersecurity measures and assist with frameworks like ISO 27001 or SOC2 Liaise with internal stakeholders and third-party vendors to streamline IT processes and support Required Skills: 5-7 years of IT support experience, ideally in a fast-paced or regulated environment Comfortable supporting both Mac and Windows operating systems Strong troubleshooting skills More ❯
more. Base pay range This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). … training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for … employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good understanding of networking concepts (LAN/WAN, VPN, DNS, DHCP, firewalls). Experience with both macOS and Windows environments. Exposure to cybersecurity More ❯
large and complex systems. Experience in root cause analysis. Experience in relational databases such as Oracle, MySQL, SQL Server and scripting in those databases. Key Responsibilities As the Applicant SupportSpecialist, you will be responsible for a variety of tasks, with the key responsibility being coordinating and providing timely solutions to the Enactor customers. Develop an in-depth … understanding of Enactor Products & Processes and become a subject matter expert to ensure that the service levels and performance are met. Support Provide technical support for live service issues across multiple services and customers working in UK times. Take responsibility in undertaking detailed investigations to identify root causes/fixes for complex technical issues. Have regular interactions with … management & issue tracking tools (e.g. JIRA, Confluence). Excellent communication, presentation, and negotiation skills. Domain expertise in the retail sector is highly desired. Profile You will be an Application SupportSpecialist who will be responsible for resolving 3rd and 4th line support issues reported by the customers relating to the Enactor product. You must possess hands-on More ❯
About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an IT SupportSpecialist , you will … be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our employees have seamless access to the tools and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We are looking for someone who is customer … environment. This role is based in our London office at King's Cross Station and requires five days per week onsite. In this role, you will: Provide frontline IT support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring quick and effective resolutions. Manage IT assets and vendors: Coordinate with vendors for procurement, repairs, and More ❯
London, England, United Kingdom Hybrid / WFH Options
Civvy Street Magazine
G Salary £37,074 – £42,207 Plus market supplement of 10% from January 2023 until April 2024 Working pattern Weekdays Type of Contract Permanent Document Attachment 2022.11.30 Job Profile – Specialist Technical Support Level 3.pdf – 176KB Why work for us? We’re on a journey to shape the future of policing in our three counties and we want you … that they’re valued, which is why we offer generous annual leave entitlements, flexible working opportunities and access to a host of staff associations to ensure you get the support you need when you start your career. After all, keeping people safe isn’t just a uniquely rewarding career, it’s one that rewards uniqueness. At West Mercia Police … one day, or working with police dogs the next. If this interests you, then apply today and make your difference Although this role is advertised as full time we support many ways of working and can offer a range of flexible working arrangements. So if you’re interested and need to work flexibly, we encourage you to apply and More ❯
This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot … training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for … employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good understanding of networking concepts (LAN/WAN, VPN, DNS, DHCP, firewalls). Experience with both macOS and Windows environments. Exposure to cybersecurity More ❯
This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot … training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for … employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good understanding of networking concepts (LAN/WAN, VPN, DNS, DHCP, firewalls). Experience with both macOS and Windows environments. Exposure to cybersecurity More ❯
This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot … training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for … employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good understanding of networking concepts (LAN/WAN, VPN, DNS, DHCP, firewalls). Experience with both macOS and Windows environments. Exposure to cybersecurity More ❯
London, England, United Kingdom Hybrid / WFH Options
Rosewood Services, Inc
As a Technical SupportSpecialist (TSS), you will be a primary face of the company, functioning as an essential technical liaison between a customer and our team of Estimators, Sales and other inside staff. The ideal candidate should have a strong passion for customer satisfaction and sales, possess excellent communication skills, understanding of manufacturing principles and be able … safety glasses, safety toe boot/shoe. The employee must be able to perform the physical demands of the job with or without reasonable accommodation. JOB DUTIES: The Technical SupportSpecialist will interact with the company’s customers by addressing inquiries and resolving complaints; when the issue is beyond the TSS’s knowledge, they will engage other appropriate … answers/replies to inquiries, the Representative will offer regular updates on the status of the inquiry until the case is closed. Perform other essential duties as assigned in support of operational success. JOB LOCATION: New Kensington, PA CONTACT INFORMATION: General inquiries can be sent to jobs@accrotool.com BENEFITS: Competitive benefits available the 1st of the month following More ❯
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills … and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests Perform on More ❯
London, England, United Kingdom Hybrid / WFH Options
Civvy Street Magazine
Location: Hindlip Grade: H Salary: £43,254 – £48,546 Plus a 10% market supplement from January 2023 to April 2024 Working pattern: Weekdays Type of Contract: Permanent Document Attachment: Specialist Tech Support Level 4 Role Profile.pdf – 122KB Why work for us? We’re on a journey to shape the future of policing in our three counties and we … opinions. We want to show our staff that they’re valued, which is why we offer generous annual leave entitlements, flexible working opportunities, and access to staff associations to support your career development. Keeping people safe is a rewarding career that values your uniqueness. At West Mercia Police, no day is ever the same. You may join a ride … neighbourhood teams, or be amongst firearms officers or working with police dogs. If interested, apply today and make a difference. This role is advertised as full-time, but we support flexible working arrangements. If you need flexibility, we encourage you to apply and discuss possible options. The closing date is 12 noon on Tuesday 31st January 2023. We may More ❯
London, England, United Kingdom Hybrid / WFH Options
Hopecompass
businesses offer various career moves to seek new horizons. Welcome to join us and bring your curiosity to life! Full Job Description MedChemExpress has an immediate opening for Technical SupportSpecialist base in the UK. This is a full time position with career advancement opportunities within the company. You must be available to work from Monday to Friday … and willing to travel. You must be legally working in the UK. Key Responsibilities Sale Support: Provide technical support to EMEA sales teams, helping with sales lead generation, the development of stable customer relationships. Collaborate with product managers to deliver technical training to internal and external sales teams. Represent the company in technical meetings, prepare agendas and minutes … teams to facilitate communication with key accounts and projects, monitor project progression, and prevent technical communication errors and obstacles. Build and maintain long-lasting relationships with key customers. Marketing support: Design, polish, and proofread both physical and digital marketing materials such as monthly emails, landing pages, and brochures to maintain accuracy and consistency in technical information and tone of More ❯
IT Support Engineer - London - Outside IR35 The Role Our client is going through a key growth phase and is looking for a Systems & Support Engineer to join their team. The ideal candidate will have hands-on experience across a range of technologies—ideally within a capital markets or trading environment with in-house development teams. This is a … senior support and engineering role, covering everything from desktops and servers to networks, cloud platforms, and both bespoke and off-the-shelf applications. They’re after someone technically strong, proactive, and adaptable, with experience in fast-moving, regulated environments where products are delivered to end customers. Requirements: 2–3+ years in Technical/Application Support Solid Linux and More ❯
IT Support Engineer - London - Outside IR35 The Role Our client is going through a key growth phase and is looking for a Systems & Support Engineer to join their team. The ideal candidate will have hands-on experience across a range of technologies—ideally within a capital markets or trading environment with in-house development teams. This is a … senior support and engineering role, covering everything from desktops and servers to networks, cloud platforms, and both bespoke and off-the-shelf applications. They’re after someone technically strong, proactive, and adaptable, with experience in fast-moving, regulated environments where products are delivered to end customers. Requirements: 2–3+ years in Technical/Application Support Solid Linux and More ❯
and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. The Lead IT SupportSpecialist is a crucial role within our international organisation, responsible for providing advanced technical support within the IT support team, which includes colleagues based in various … global locations. This position involves resolving complex technical issues, mentoring support staff, both locally and remotely, contributing to the development of global support processes and documentation, and ensuring a high level of customer satisfaction. The Lead IT SupportSpecialist will act as an escalation point for challenging technical problems, and for stakeholders, and will play a … key role in maintaining the efficiency and effectiveness of the IT support function. What you'll be doing: Serve as the primary point of escalation for complex technical issues Provide advanced diagnosis and resolution for hardware, software, and system-related issues, Mentor IT support staff, providing guidance and training. Participate in the creation and implementation of IT supportMore ❯