Internal Job Title: Global IT End-User SupportSpecialist Business: Lucy Zodion Ltd Location: Sowerby Bridge Job Reference No: 3932 Job Purpose: The IT End-User SupportSpecialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all Lucy companies. The role will prioritize the delivery of End … from the ground up. Our range includes photocells, power distribution enclosures, EV connection feeder pillars, isolators, cut outs and switchgear. Key Accountabilities: Responsibilities: Delivery of assigned IT End-User Support activities and priorities within agreed service levels (e.g. Incidents, Changes, Service Requests, Service Improvements, projects) Provide enhanced and expedited support to VIP and critical business users Work with … value is achieved. Continue to challenge yourself and improve in all applicable technology areas to ensure you have appropriate knowledge and skills necessary to complete all assigned tasks and support the broader team. Adhering to service management processes and standards. Ensuring excellent incident management to minimize business impact Build and maintain effective and trusted relationships with colleagues, to aide More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Agfa-Gevaert
Select how often (in days) to receive an alert: Create Alert We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base. Location: Leeds … on customers SLAs, ensuring Incidents are resolved within SLA - (10%) Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%) Perform root cause analysis on high priority Incidents and document recommendations to prevent reoccurrences – (10%) Recommend … expert working knowledge of our current and future products and solutions – (10%) Requirements: • IT Diploma or Degree (qualification by experience accepted) • Minimum of 2 Years in Customer Service Application Support • Proven track record in providing high-quality support for customer-facing applications. • Proficiency in IT Service Management (ITIL) Demonstrated experience with ITIL best practices and frameworks for efficient More ❯
Social network you want to login/join with: MKM operates throughout the UK with 130+ branches and a central support function based in Hull. Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of queries, requests and … progress Coordinate the supply and installation of equipment Help to administer, maintain and monitor IT systems Assist with projects Key Skills Have excellent Microsoft Windows desktop and general IT support knowledge Be able to support mobile phones and devices Good written skills – recording and updating issues clearly and concisely Ability to learn and absorb new systems and processes … quickly Familiarity with support administration tools, . ticketing systems, MS Active Directory, MS server Experience within the builders’ merchant sector or other similar business Experience in supporting Apple MACs Experience in supporting phone systems, network troubleshooting This role is based at Stoneferry Road in Hull but occasional travel to other sites may be required. The candidate will need a More ❯
Kingston upon Hull, England Metropolitan Area, United Kingdom
MKM Building Supplies
MKM operates throughout the UK with 130+ branches and a central support function based in Hull. Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of queries, requests and problems. This role is highly user facing and involves … progress Coordinate the supply and installation of equipment Help to administer, maintain and monitor IT systems Assist with projects Key Skills Have excellent Microsoft Windows desktop and general IT support knowledge Be able to support mobile phones and devices Good written skills – recording and updating issues clearly and concisely Ability to learn and absorb new systems and processes … quickly Familiarity with support administration tools, i.e. ticketing systems, MS Active Directory, MS server Good general MS Office skills Desirable Experience within the builders’ merchant sector or other similar business Experience in supporting Apple MACs Experience in supporting phone systems, network troubleshooting This role is based at Stoneferry Road in Hull but occasional travel to other sites may be More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Nuffield Health
Regional Technology SupportSpecialist - North North & Scotland | Hybrid Working | Technology | Permanent | Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the … UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology SupportSpecialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT SupportSpecialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology SupportSpecialist, you More ❯
York, England, United Kingdom Hybrid / WFH Options
Nuffield Health
Regional Technology SupportSpecialist - North North & Scotland | Hybrid Working | Technology | Permanent | Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the … UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology SupportSpecialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT SupportSpecialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology SupportSpecialist, you More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical SupportSpecialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team … working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of 3 days in the office and More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical SupportSpecialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team … working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of 3 days in the office and More ❯
Client SupportSpecialist I Global Payments, Inc. York, United Kingdom Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders … in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Provides help desk support to end-users for PC, server or mainframe applications, and hardware, through logging of issues into a client support application to help ensure accurate and timely technical assistance … will be responsible for triage, notification and escalation of these issues. What Part Will You Play? Receives a diverse range of client issues through multiple sources (via phone, Client Support Help Desk (CSHD), Client Portal, email, etc.); reviews information to define issues and determines the ultimate impact. Documents and/or generates CSHD ticket for tracking purposes, classify severity More ❯
Job Description Technical SupportSpecialist required. Our client is a well-established supplier of access control equipment based in Leeds. Due to ongoing success, they are seeking a Technical SupportSpecialist to join the team, who has an understanding of electro-mechanical and/or security related products. Technical SupportSpecialist Position Overview Being … technical queries by fault-finding and troubleshooting over the phone and face to face (these are not IT related queries). Delivering pre/post installation technical advice. Providing support and expertise with wiring diagrams. Being a product expert on a wide range of products and answering questions from customers and colleagues about products. Providing the best possible customer … service and achieving high customer satisfaction, aiming for a first-time fix. Developing strong and long-standing relationships with regular customers. Testing suspected faulty equipment. Technical SupportSpecialist Position Requirements 3+ years of experience within a customer service/technical support environment. Proven background within electro-mechanical and/or security products. Proven experience in diagnosing and More ❯
Barnsley, England, United Kingdom Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a … strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our Carlton factory, with occasional travel to... JBLK1_UKTJ More ❯
Robotic Process Automation Developer and SupportSpecialist Join to apply for the Robotic Process Automation Developer and SupportSpecialist role at Toyota Motor Manufacturing UK Robotic Process Automation Developer and SupportSpecialist 2 days ago Be among the first 25 applicants Join to apply for the Robotic Process Automation Developer and SupportSpecialist … and more exclusive features. General information Reference 2025-4936 Publication date 23/06/2025 Category Active Jobs - Office/Administration Job title Robotic Process Automation Developer and SupportSpecialist Job Description We are looking for a RPA Developer and SupportSpecialist to be part of a busy team in our Castleford Business Centre. This … is a temporary role for 12 months. About The Role The role will involve working with the business support functions and existing teams to build and maintain RPAs for the business. On a day-today basis this is what you would be doing: Design, develop, test and deploy RPA solutions using existing tools Monitor and maintain RPA workflows to More ❯
Social network you want to login/join with: Dental Software SupportSpecialist, wakefield col-narrow-left Client: GreatLab Location: wakefield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical SupportSpecialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
Social network you want to login/join with: Dental Software SupportSpecialist, bradford col-narrow-left Client: GreatLab Location: bradford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical SupportSpecialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
Social network you want to login/join with: Dental Software SupportSpecialist, doncaster col-narrow-left Client: GreatLab Location: doncaster, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical SupportSpecialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
Social network you want to login/join with: Dental Software SupportSpecialist, sheffield, south yorkshire col-narrow-left Client: GreatLab Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical SupportSpecialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
Social network you want to login/join with: Dental Software SupportSpecialist, leeds, west yorkshire col-narrow-left Client: GreatLab Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical SupportSpecialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
Join to apply for the RPA Developer and SupportSpecialist role at SEI Europe 1 week ago Be among the first 25 applicants Join to apply for the RPA Developer and SupportSpecialist role at SEI Europe We are looking for a RPA Developer and SupportSpecialist to be part of a busy team … in our Castleford Business Centre. This is a temporary role for 12 months. About The Role The role will involve working with the business support functions and existing teams to build and maintain RPAs for the business. On a day-today basis this is what you would be doing: Design, develop, test and deploy RPA solutions using existing tools … workflows to ensure reliability, scalability, and performance Automate workflows that involve reading, editing, and submitting forms in third-party web applications Troubleshoot and resolve automation issues and provide programme support Document RPA solutions, including workflows, API endpoints used, and operational procedures. We are looking for someone who has previous experience in a similar role. Here is a quick tick More ❯
Infrastructure Analyst - END USER Permanent York - Hybrid (2 days Onsite Per Week) Previous experience in a modern workspace environment (3 Years). Technical experience supporting complex IT services and solutions (5 years). Experience of IBM MaaS360, or similar MDM More ❯
Normanton, West Yorkshire, Yorkshire, United Kingdom
TOYOTA MATERIAL HANDLING UK
We are looking for a RPA Developer and SupportSpecialist to be part of a busy team in our Castleford Business Centre. This is a temporary role for 12 months. About the role The role will involve working with the business support functions and existing teams to build and maintain RPAs for the business. On a day … workflows to ensure reliability, scalability, and performance Automate workflows that involve reading, editing, and submitting forms in third-party web applications Troubleshoot and resolve automation issues and provide programme support Document RPA solutions, including workflows, API endpoints used, and operational procedures. We are looking for someone who has previous experience in a similar role. Here is a quick tick … career and develop your skills within Toyota. Why choose Toyota Toyota Material Handling is the world's number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Tes
schools and teachers. All products and services are built with teachers and schools' needs at the core, ensuring they are innovative, trusted education solutions. Role Overview: As a Payroll SupportSpecialist at Tes, you'll be at the forefront of assisting our customers across multiple communication channels. Located in our friendly Sheffield offices, you'll be part of … a dynamic team, tackling challenges and contributing to our top-tier pension support services. Key Responsibilities: Effectively handle, manage, resolve, and log payroll customer contacts received through a range of customer support channels in a timely and professional manner. Resolving payroll queries, including tax, pensions, National Insurance, and statutory deductions. Support year-end payroll processes, including P60s … product queries, identifying root causes and providing effective solutions. Be an escalation point for member queries and complaints relevant to the function. Develop and implement Customer Services Plans and support strategies for assigned projects. Maintain adherence to Quality & Regulatory payroll standards while delivering exceptional service. Assist in training and mentoring new team members to ensure their success. Ensure compliance More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
DataAnnotation
creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer SupportSpecialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Tech Client SupportSpecialist (German), Wakefield Client: EIMS Location: Wakefield, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Launch Your Tech Career with EIMS Global! ? Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers … individuals to join our winning team during this exciting time of global expansion. If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. ? What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role ? What’s In It For You? ? OTE More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Tech Client SupportSpecialist (German), leeds, west yorkshire col-narrow-left Client: EIMS Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 10 Posted: 09.06.2025 col-wide Job Description: Launch Your Tech Career with EIMS Global! ? Location: Hybrid … individuals to join our winning team during this exciting time of global expansion. If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. ? What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role ? What’s In It For You? ? OTE More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Tech Client SupportSpecialist (German), sheffield, south yorkshire col-narrow-left Client: EIMS Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Launch Your Tech Career with EIMS Global … individuals to join our winning team during this exciting time of global expansion. If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. ? What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role ? What’s In It For You? ? OTE More ❯