Product Support Specialist
Yeadon, Leeds, West Yorkshire, England, United Kingdom
JHE & Partners
are excited to be partnering with a thriving business in the North West of Leeds, offering a permanent position. This role is vital in delivering outstanding technical and commercial support to both valued customers and internal teams. You will be responsible for providing expert product advice, developing customised training, and keeping up-to-date with the latest product developments. … a performance-based bonus equivalent to one month's salary, a pension scheme, private healthcare, social events, and a supportive workplace culture. Key Responsibilities: Provide expert technical and commercial support to customers via phone and email. Develop and deliver tailored product training to both customers and internal teams. Regularly update and maintain product information in the CRM system. Identify … Stay current with my client’s motors and controls through collaboration with relevant business units. Help keep the E-shop updated with accurate product details and documentation. Provide technical support to the Regional Sales team to assist with customer inquiries. Communicate effectively with customers at all levels across various channels. Be proficient with IT systems, including CRM platforms like More ❯
Employment Type: Full-Time
Salary: £28,000 - £32,000 per annum
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