TechnicalSupportEngineer Location : Head Office Hours: Days 8:45am - 17:45pm Mon - Fri Contract Type : Permanent We’re looking for someone to troubleshoot and resolve hardware and hardware-related software issues both remotely and physically from our warehouse, resolving client issues, with a focus on Dell hardware! LA Micro Group is an independent technology group, home … We build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technicalsupport, we want to hear from you! Key Responsibilities: Provide timely and effective technicalsupport to customers via email and phone. Resolve hardware build issues within … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic More ❯
Job description Job Position : TechnicalSupportEngineer Industry: Security and Surveillance Job Type: Full time Location: Maidenhead and other places in the UK as business requires Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services … in the global CCTV & video surveillance equipment market, and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description Project TechnicalSupport and Delivery: 1. Verify and identify tech issues from a big/complex system, typically with 50+ devices, including management software and specified network requirements. 2. Troubleshooting … internally and externally. 3. To complete the project bidding work, to help customers make the tender documents, and make project tenders, according to the required standard. 4. Provide specified technical training for target project customers after understanding their technical skill levels. 5. Understand and consolidate customer demand for products, and provide feedback for product improvement. 6. Figure out More ❯
As a TechnicalSupportEngineer - BMS at Honeywell, in Bracknell, you will be part of an office-based team working on a shift basis, who are the first point of contact for our contracted customer base responsible for ensuring our customers gets their issues resolved in the most expedient way possible and in accordance with Service Level … and security, energy and operational efficiencies to create a better building experience. Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient. Key Responsibilities: Provide Remote technical assistance for Honeywell contracted customers & Connected Sites by undertaking tasks on HVAC Controls systems, modifying and interrogating BMS controllers, software programs, applications and systems Undertake pre-planned maintenance activities … ensuring we deliver enhanced customer service Work towards the achievement of all team/individual targets and KPI’s Key Skills and Qualifications: Good grounding in engineering, IT or technical industry or relevant qualifications such as City and Guilds, ONC or HNC in Mechanical, Electronic, BMS or Electrical Experience working directly with customers in person or over the phone More ❯
