Technical Support Engineer Jobs in Berkshire

Key Responsibilities as a Technical Support Engineer: - Dealing with 1st and 2nd line customer support - Liaising with multiple teams within the UK and overseas, to improve service relationship - Transferring service issues to relevant teams, such as 3rd line support - Configuring systems to ensure that services are running effectively - Troubleshooting and...

The Technical Support arm of Symantec Global Services provides organizations’ with a range of support options; its aim is to enable Symantec’s customers to derive the maximum benefits from our software products by providing them with access to a full range of proactive, customer-driven support services that is...

Security 2nd/3rd line technical Support Engineer needed in Reading to join a security specialist company. The Security 2nd/3rd line technical Support Engineer must have hands on experience with; network, endpoint, gateway security, analytical, written and oral skills and the ability to engage in sales and work with customers...

Microsoft Windows XP, 7. Citrix XenApp 5.x/6.x... Citrix XenServer... Microsoft Terminal Services/Remote Desktop Services... Microsoft App-V... Use of troubleshooting tools such as Resource Monitor, Process Monitor, Citrix EdgeSight, Microsoft SCOM, Wireshark etc... Microsoft SQL. Microsoft Exchange... Basic SAN/iSCSI knowledge. DNS and DHCP. Microsoft System...