resolved in a timely manner. Incident Management Liaison: Work closely with the incident management team to identify recurring incidents and potential problems. Root Cause Analysis: Conduct root cause analysis of major incidents and establish procedures to prevent recurrence. Preventive Measures: Develop preventive measures and documentation to reduce the … appropriate procedures. Knowledge Management: Contribute to the knowledge management process by ensuring that known errors and workarounds are documented and accessible to relevant stakeholders. TrendAnalysis: Perform trendanalysis to identify patterns and trends in incidents and problems, using this information to proactively address potential issues … before they impact services. Proactive Problem Management: Proactively identify and manage problems before incidents occur, using trendanalysis and other predictive techniques. Continuous Improvement: Continually improve the problem management process in line with ITIL's principle of continual service improvement. Reporting: Generate regular reports on problem management performance more »
also need to make sure we are communicating this so it is easily understood. There is no point in producing the greatest piece of analysis ever seen if no one understands what it is telling them. About us The Walton Centre NHS Foundation Trust is the only NHS trust … increase data availability and visibility to decision makers. Head of Information & Business Intelligence Senior Information Analyst Key responsibilities Support the provision of an Information Analysis Service to Clinical and Non-Clinical Staff within the Trust. This requires providing accurate and timely information from complex data sets providing guidance where … undertake audit and validation of data within Trust Information systems to support robust reporting to the divisional structure, Executive and external statutory bodies. Perform analysis of data in response to ad-hoc requests Maintain and develop external relationships working with the ISD Network and other local networks to bring more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Aj Bell Limited
support the firms wider CASS function by: Providing regular audit status updates to CASS Forum and other forums and committees Undertaking root cause and trendanalysis to enable the production of MI Providing support and assisting in the delivery of training to operational teams Supporting change initiatives, assessing more »
Reporting to the clients Senior Management at set intervals on the performance and outcomes of the SGS services delivered. This includes performance reporting and trendanalysis from the programs delivered. To achieve sales targets/client retention targets set by Global Head International Sales & Accounts. Qualifications PROFILE A more »
engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status more »
engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status more »
EVM, Budget and cost management, risk and opportunity management, change control and EAC (Estimated at completion) reporting Performing advanced Project reporting, including data and trendanalysis from multiple sources Leading Project Management and Control (PM&C) processes on a small project or work package of a large project … and Control Account Manager Your skills and experiences: Essential: Project Management qualification (e.g. Prince2, APMQ) or equivalent Project Management experience Project Controls experience Data analysis experience Experience in Finance, business management and accounting Desirable: Experience using Earned Value Management (EVM) Benefits: You'll receive benefits including a competitive pension more »
ITSM toolset Service Now Contribute to and maintain a support knowledge base Provide specialist advice on toolset usage to the userbase Infrastructure monitoring and trendanalysis Supporting licence renewal, hosting and utilisation monitoring activities Reporting on toolset data and service statistics Your skills and experiences: Understanding of Engineering more »
ITSM toolset Service Now Contribute to and maintain a support knowledge base Provide specialist advice on toolset usage to the userbase Infrastructure monitoring and trendanalysis Supporting licence renewal, hosting and utilisation monitoring activities Reporting on toolset data and service statistics Your skills and experiences: Understanding of Engineering more »
Scunthorpe, Lincolnshire, North East, United Kingdom
Lewis Garner Consulting
best practice and ensure that at all times the companies standards are maintained. Collect and compile information into reports and summaries to allow easy trendanalysis and monitoring of important quality and food safety (customer complaints, micro results, quality control information). Ensuring that a thorough and effective more »
Barrow-In-Furness, Cumbria, North West, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
of the Joint Integrator Master Schedule using P6, taking inputs from the Submarine Delivery Agency and all Industrial Parties. In addition, you will provide trendanalysis of schedule performance and Earned Value Management data. The Person To be successful in this role, you'll need to have experience more »