resolved in a timely manner. Incident Management Liaison: Work closely with the incident management team to identify recurring incidents and potential problems. Root Cause Analysis: Conduct root cause analysis of major incidents and establish procedures to prevent recurrence. Preventive Measures: Develop preventive measures and documentation to reduce the … appropriate procedures. Knowledge Management: Contribute to the knowledge management process by ensuring that known errors and workarounds are documented and accessible to relevant stakeholders. TrendAnalysis: Perform trendanalysis to identify patterns and trends in incidents and problems, using this information to proactively address potential issues … before they impact services. Proactive Problem Management: Proactively identify and manage problems before incidents occur, using trendanalysis and other predictive techniques. Continuous Improvement: Continually improve the problem management process in line with ITIL's principle of continual service improvement. Reporting: Generate regular reports on problem management performance more »
activities associated with the on-market product. Activities such as document creation and review, input into and performing investigations, vigilance reporting and maintenance of trendanalysis are requirements of this role. Effective cross-functional within the business is key to the role. Responsibilities Performing routine QMS activities associated … goals Prepare and create documents and records for upload on to the document management system Review and approve returned product evaluations Performing data and trendanalysis, providing input to investigations and generation of KPIs Continual development of QMS processes and procedures driving lean practices throughout the team Providing more »
non-escalated changes. - Refine change and problem management processes to meet evolving business needs and industry standards. - Conduct IT problem investigations using root cause analysis and trendanalysis to prevent future interruptions. - Enforce cross-process compliance and coordination to enhance service delivery and promote a proactive culture more »
and ensure that they are configured effectively. * Ensure the right governance is in place for all improvement initiatives. * Focus on operational and performance insight, trendanalysis to facilitate improvement of new or existing services. * Driving and managing the implementation of Continual Improvement Plans for process areas, focussing on … examples - Excel, PowerPoint, PowerBI). * Good understanding of IT infrastructure environment(s). * Experience of CSI objective definition, baselining of measurements, data collection, processing, analysis, presentation thereof and implementation of suggested improvements. * ITIL v3 or 4 Foundation certificate required. * Experience of working with Agile and Lean practises Key Strengths more »
seeking a curious and talented Lead Data Scientist to spearhead data-driven decision-making, enhance business intelligence and manage data collection. You will conduct trendanalysis, optimise performance metrics and creatively communicate insights for the business. This role will collaborate closely with our Impact and Advocacy Team to … our Lead Data Scientist at Oxygen House Limited, you'll be at the forefront of our mission. Your responsibilities will include: Data Collection and Analysis: Collaborate with cross-functional teams to identify and collect relevant data sources. Verifying and contextualising sustainability statistics. Clean, and analyse data to derive actionable … Collaborate with IT and other teams to address data quality issues promptly. Continuous Improvement: Stay abreast of industry trends and emerging technologies in data analysis and visualisation. Recommend and implement improvements to data collection processes and visualisation techniques. Actively contribute to the development and enhancement of our data analytics more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
root cause, and driving implementation of corrective actions Delivering results of the problem investigation to stakeholders Preventing problems and eliminating recurring incidents proactively through trendanalysis within incident/alerting/trending data sources Performance gathering, analysis, documentation, and validation of business and technical needs using interviews more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Franchise Brands plc
and support new applications Work to SLA thresholds for incident(s), request(s) and problem(s) Own and operate starters, leavers and movers processes TrendAnalysis and review of logs, backups, patches and security alerts Establishing a good working relationship with the business and 3rd party’s Keep more »
related problems and escalations Taking ownership of escalated customer issues, troubleshooting with our engineers to find resolution. Regular and agreed communication with the customer. Trendanalysis within your account and also from within Problem Management ownership Reporting against contractually agreed SLAs and guidelines Proactively working with customers to more »
Role Overview The HR Systems Administrator will have responsibility for the quality and integrity of the HR System (Sage HR), conduct regular HR reports, trendanalysis and MI to the HR team, People Leaders and the Board of Management.You will have the opportunity to work across all HR … Sage HR, Clear Review and LinkedIn Learning. Key Skills, Knowledge & Experience Previous experience of working in a medium to large organisation and conducting business analysis and HR reporting Strong knowledge of Excel, ability to manipulate and analyse data, as well as use formulas to problem solve when needed. Demonstrated more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Aj Bell Limited
support the firms wider CASS function by: Providing regular audit status updates to CASS Forum and other forums and committees Undertaking root cause and trendanalysis to enable the production of MI Providing support and assisting in the delivery of training to operational teams Supporting change initiatives, assessing more »
NHS Leicester, Leicestershire and Rutland Integrated Care Board
Operations Team. Focal point for liaison with EMAS Duty Command Team. Focal point for liaison with unscheduled care services providers. Information gathering, interpretation and trendanalysis leading to system operational recovery and improvement. Continued development and management of escalation processes within the ICS. Project Management Lead the delivery … reports summarising status on issues, impacts, aspiring outcomes and providing progress reports as required. Collate as required qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project products. Analyse, interpret and present data to highlight issues, risks and support decision making. The more »
Glenrothes, Fife, United Kingdom Hybrid / WFH Options
Raytheon
BI, Java, SQL Database, PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error TrendAnalysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and more »
resolution/remediation Put customers first through being an advocate of the customer and driving Vitality to the highest levels of quality Perform incident trendanalysis to identify potential problems You will work with multiple support teams to ensure SLA compliance for all incidents Perform both reactive and more »
for a Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trendanalysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding reliability and qualification of new devices will … will include: Strong semiconductor product engineering knowledge Experience of production mixed signal IC testers, Advantest, Teradyne A5, Catalyst or UltraFlex would be advantageous Failure Analysis and reliability knowledge Test Development, Process Engineering, Statistical analysis and Customer Support Strong communication skills Bachelors degree in Electrical Engineering or equivalent disciplinePlease more »
a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trendanalysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding reliability and qualification of new devices will … will include: Strong semiconductor product engineering knowledge Experience of production mixed signal IC testers, Advantest, Teradyne A5, Catalyst or UltraFlex would be advantageous Failure Analysis and reliability knowledge Test Development, Process Engineering, Statistical analysis and Customer Support Strong communication skills Bachelors degree in Electrical Engineering or equivalent discipline more »
ticket management system. Offer support for computers, laptops, tablets, switches, smartphones, and various applications. Elevate issues to the appropriate support team as necessary. Conduct trendanalysis to aid in the identification of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ more »
Reporting to the clients Senior Management at set intervals on the performance and outcomes of the SGS services delivered. This includes performance reporting and trendanalysis from the programs delivered. To achieve sales targets/client retention targets set by Global Head International Sales & Accounts. Qualifications PROFILE A more »
communicate with impact and experience of managing and influencing interfaces with functional disciplines with minimal supervision. Experience in preparing project resource histograms, and performance analysis data, and Earned Value Analysis. Must demonstrate a detailed understanding of Project Controls Techniques including, budget and spend management, change control, data analysis, trend analysis. Actively negotiate critical plan activities and take appropriate actions to raise constraints. Additional Information Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World more »
meetings with customers, including delivery of technical presentations and participation in engineering and commercial discussions. Development of standardised documentation packs for proposal use and trendanalysis to assist in directing future company product development activities. Essential skills, experience and knowledge requirements: BSc or BEng in Mechanical or Electrical more »
customer needs. Ensure stock accuracy and minimise losses through error investigation and resolution. Assist onsite Management in customer reviews and provide inventory reports. Use trendanalysis to identify and address potential loss areas. Encourage staff involvement in process improvement and teamwork. Build relationships with customers to understand business more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Deerfoot I.T. Resources Limited
risks as well as identify, describe, and estimate the risks affecting the business Oversight and management of incident recording and reporting, closure approvals and trendanalysis Gathering and use of other relevant intelligence to support the validation and challenge of risk assessments and operation of controls Draw upon more »
Swanley, Kent, South East, United Kingdom Hybrid / WFH Options
Better Staff Recruitment
payment of important supplier invoices Providing management information to the leadership team concerning the amount spent by supplier and by product and then building trendanalysis to show top spending areas and opportunities for savings Skills & Experience 2/3 years work experience in the private (for profit more »
engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status more »
engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status more »
EVM, Budget and cost management, risk and opportunity management, change control and EAC (Estimated at completion) reporting Performing advanced Project reporting, including data and trendanalysis from multiple sources Leading Project Management and Control (PM&C) processes on a small project or work package of a large project … and Control Account Manager Your skills and experiences: Essential: Project Management qualification (e.g. Prince2, APMQ) or equivalent Project Management experience Project Controls experience Data analysis experience Experience in Finance, business management and accounting Desirable: Experience using Earned Value Management (EVM) Benefits: You'll receive benefits including a competitive pension more »