1 to 25 of 42 User Stories Jobs in the North West

to shape the future of the contact centre. As an experienced senior BA or Product Manager, youll already be an expert in your field and will advocate for user … centred design approaches. Youll work closely with the contact centre management team crafting a compelling vision, developing a product roadmap in conjunction with key stakeholders, writing user stories and actively managing them in a prioritised backlog. Youll be a great listener and communicator with a creative, structured and logical approach towards understanding problems. This role is responsible … key liaison between business stakeholders and technical teams to elicit, define, and document clear and actionable business and functional requirements and objectives Translate business needs into user stories, use cases, and functional specifications, and clear acceptance criteria, ensuring alignment with development team capabilities Support system testing, user acceptance testing, and quality assurance, participating in and More ❯

Digital and eCommerce projects. You'll be translating high-level business ambitions into the detailed functional requirements that ensure the technology delivers, from the moment a customer or user clicks a button through to the systems work in the … background. What you'll be doing: Partnering with business stakeholders to understand and shape Digital and eCommerce requirements. Mapping user and customer journeys and user stories, breaking down exactly what happens behind the scenes when a user interacts with the system. Translating high-level business objectives into clear, actionable functional specifications for developers … Experience digital systems analysis, functional analysis, or digital project delivery. Strong understanding of digital platforms, eCommerce technology, and user journeys. Proven ability to write user stories and detailed functional specifications for tech teams. Excellent organisational skills with the ability to manage multiple projects at once. A problem-solver with strong stakeholder management and communication skills. More ❯

chance to shape SaaS products that are growing fast in a competitive market. The Role You'll be embedded in product teams, driving requirements gathering, refining user stories, and collaborating with stakeholders to ensure the right features are built at the right time. You'll balance the business need with user experience, helping to turn … strategy into deliverables that drive adoption and success. Day-to-day responsibilities Gather, analyse, and document detailed requirements from stakeholders Write clear user stories and acceptance criteria for engineering teams Prioritise product backlogs in alignment with business and user needs Conduct competitor and market analysis to inform product direction Ensure requirements are understood and delivered More ❯

chance to shape SaaS products that are growing fast in a competitive market. The Role You'll be embedded in product teams, driving requirements gathering, refining user stories, and collaborating with stakeholders to ensure the right features are built at the right time. You'll balance the business need with user experience, helping to turn … strategy into deliverables that drive adoption and success. Day-to-day responsibilities Gather, analyse, and document detailed requirements from stakeholders Write clear user stories and acceptance criteria for engineering teams Prioritise product backlogs in alignment with business and user needs Conduct competitor and market analysis to inform product direction Ensure requirements are understood and delivered More ❯

the business forward and achieve broad outcomes. You'll facilitate workshops and deliver presentations to capture requirements and generate feedback. You'll act as an internal consultant, interpreting user requests and where appropriate, making … suggestions for better/alternative ways of obtaining and presenting the required information. You'll be responsible for developing clear, robust and accurate data specific epics, user stories and requirements. You'll drive continual improvement in data & analytics working practices, bringing agile and lean practices into all aspects of requirement work, seeking to optimise flow and reduce … varying sizes. Experience of analytics platforms such as PowerBI, Tableau, Qliksense etc. Background in proposing data solutions to meet business needs and creating data epics and user stories as part of agile delivery methods. Experience of coaching and mentoring others. Ideally previous experience in working in a consultancy or data product delivery environment. Experience of collaboration and More ❯

mentoring of Agile and Scrum values and best practices. Use reliable sources to estimate how many deliverables are needed for each iteration. Help employees write effective user stories and turn them into subtasks. Coordinate processes and the product’s release together with other departments. Help the product owner prepare the product backlog for upcoming sprints. Actively monitor … scope, time, budget, and expected quality guidelines. Document all progress and communicate it to the upper management and stakeholders. Work with Test Lead to ensure all user stories have appropriate tests assigned produce sprint reports, such as burn down chart burn up chart, velocity etc Skills & Experience: Agile & Scrum Mastery: sprint planning, backlog grooming, release management, stand More ❯

mentoring of Agile and Scrum values and best practices. Use reliable sources to estimate how many deliverables are needed for each iteration. Help employees write effective user stories and turn them into subtasks. Coordinate processes and the product’s release together with other departments. Help the product owner prepare the product backlog for upcoming sprints. Actively monitor … scope, time, budget, and expected quality guidelines. Document all progress and communicate it to the upper management and stakeholders. Work with Test Lead to ensure all user stories have appropriate tests assigned produce sprint reports, such as burn down chart burn up chart, velocity etc Skills & Experience: Agile & Scrum Mastery: sprint planning, backlog grooming, release management, stand More ❯

and best practices Contribute to the development of Salesforce solution strategies and roadmaps Requirement Analysis: Engage with business product owners (POs) to understand client requirements/user stories, (experience in call centre and/or energy industry and advantage but not necessary), work with the POs to capture and articulate the value, prioritise, size and assess the … use stories on the backlog - relationship building is key Solutioning: Propose solutions aligned to salesforce product capabilities (primarily service cloud/service cloud voice), assessing alternatives and presenting recommendations/pros & cons - strong product knowledge needed Delivery Support: Facilitate the communication of those solutions to the offshore dev team, Operating in a fast paced, small batch agile delivery method … track record of delivering high-quality Salesforce solutions in a professional setting Exceptional sales, client relationship, and business analysis skills Ability to create and elaborate on user stories Strong communication, leadership, and problem-solving skills Preferred technical and professional experience Familiarity with Salesforce DevOps practices Knowledge of Salesforce testing frameworks and tools Experience with Salesforce configuration, customization More ❯

across the business embrace AI. Youll run demos, drive education, and lead the shift to a tech-enabled mindset. Translate Ideas into Action: Write AI-first user stories, prioritise experiments, and drive delivery of intelligent features with real impact. Measure What Matters: Establish KPIs for product performance, prompt effectiveness, and AI tool adoption. Iterate based on data … Product Owner or Product Manager, preferably with AI or data-driven products Deep understanding of Gen AI, LLMs, and prompt engineering fundamentals Experience writing AI-specific user stories, managing AI experiments, and tracking prompt/system performance Strong collaboration with engineering and data teams understanding of APIs, cloud platforms (AWS, Azure), and ML workflows Familiarity with tools … like Miro, Azure DevOps, Aha!, and Gen AI prototyping platforms What You Bring: Product thinking thats user-first and AI-fluent Strategic vision with the ability to prioritise ruthlessly and a curiosity to explore the unknown and confidence to lead through ambiguity Excellent communication across technical and non-technical audiences A passion for building tools that empower humans More ❯

inquiry by asking probing questions to gain clarity on team needs and objectives. Create and manage forecasts while overseeing financial aspects of the investment plans. Collect and distil user feedback to support ongoing product discovery, maintaining a stakeholder plan and managing relationships effectively. Align the technology roadmap with business unit investment plans and collaborate with Business Partners and … and deliver innovative solutions. Key Qualifications: Broad exposure to various IT topics with a solid appreciation of concepts and methodologies. Experience of product management experience (Scrum, User Stories, User workshops) is advantageous. Proven ability to synthesize qualitative and quantitative data to derive actionable insights. Familiarity with agile development methodologies and the software development lifecycle preferred. More ❯

the business embrace AI. You’ll run demos, drive education, and lead the shift to a tech-enabled mindset. Translate Ideas into Action: Write AI-first user stories, prioritise experiments, and drive delivery of intelligent features with real impact. Measure What Matters: Establish KPIs for product performance, prompt effectiveness, and AI tool adoption. Iterate based on data … Product Owner or Product Manager, preferably with AI or data-driven products Deep understanding of Gen AI, LLMs, and prompt engineering fundamentals Experience writing AI-specific user stories, managing AI experiments, and tracking prompt/system performance Strong collaboration with engineering and data teams – understanding of APIs, cloud platforms (AWS, Azure), and ML workflows Familiarity with tools … like Miro, Azure DevOps, Aha!, and Gen AI prototyping platforms What You Bring: Product thinking that’s user-first and AI-fluent Strategic vision with the ability to prioritise ruthlessly and a curiosity to explore the unknown and confidence to lead through ambiguity Excellent communication across technical and non-technical audiences A passion for building tools that empower More ❯

managing end-to-end project lifecycles to optimise performance Work closely with the Project Manager and external developers to allocate development resource Translating business priorities and user stories into forecast timelines of development work, including the technical effort and resources required Architect, design and develop bespoke web applications and PHP modules with standardised tools Collaborate with stakeholders … to create technical requirements from user stories Conduct code reviews and provide constructive feedback to developers Work with the Project Manager on cost elements of running the system, 3rd party applications and development Maintain an on-going focus for reducing the technical debt and backlog Take ownership of AWS infrastructure and manage out-of-hours support processes More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service … balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯

Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find … requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for … Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute More ❯

Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find … requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for … Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute More ❯

Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find … requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for … Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute More ❯

features, and prioritize the product backlog. Ensure clear communication of the product vision and goals. Product Development : Collaborate with engineering teams to define product requirements, create user stories, and ensure the successful delivery of features. Participate in agile development processes, including sprint planning and review sessions. Performance Monitoring : Monitor product performance and usage metrics. Analyze data to More ❯

product backlog - working with other POMs, Senior POMs, Lead POM & Delivery & Design Director to build aligned, ranked cross portfolio backlog. Working with key stakeholders, define end-to-end user story maps and customer journey maps and identify future development needs. Develop, maintain , and distribute Product roadmaps to provide clarity on value outcomes of all planned work over a More ❯

team. Product Managers ensure that our client's goals turn into actions. This means creating a compelling vision for your product, developing the product roadmap, writing user stories and actively managing them in a prioritised backlog. As a Senior Consultant, specialising in Product , you'll already be an expert in your field, in agile and a confident … coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Your role in a nutshell: Inspiring and guiding your colleagues by supporting them in … profile client s Responsibilities Lead a team of people that are specialists in their field Identify and use evidence of value to drive decision-making to ensure the user is at the heart of the team Build consensus amongst people with different perspectives, with the confidence to make decisive decisions when consensus is not possible Bridge the gap More ❯

the roadmap. Defining and driving API product strategy and vision , aligned with business objectives and user needs. Managing and prioritising the product backlog, writing user stories, and collaborating closely with engineering teams. Gathering, refining, and prioritising requirements from stakeholders to deliver measurable business value. Continuously monitoring and optimising product performance to meet enterprise standards. Staying More ❯

the roadmap. Defining and driving API product strategy and vision , aligned with business objectives and user needs. Managing and prioritising the product backlog, writing user stories, and collaborating closely with engineering teams. Gathering, refining, and prioritising requirements from stakeholders to deliver measurable business value. Continuously monitoring and optimising product performance to meet enterprise standards. Staying More ❯

aligns with strategic goals. Stakeholder Engagement: Collaborate with stakeholders across the organization to understand business needs and define requirements. Requirement Definition: Translate complex business requirements into user stories and acceptance criteria to support effective solution development. Cross-Functional Collaboration: Work closely with development teams and third-party vendors to deliver solutions that meet business objectives. Standards & Practices … and documenting business requirements using various techniques. Experience of facilitating and managing workshops and meetings (virtual or in-person) Familiarity with software concepts such as APIs, databases, and user interfaces. Excellent communication skills, capable of engaging technical and non-technical stakeholders. Ability to foster collaboration across teams Experience in the financial services industry is desirable. Comfortable working in More ❯

bridge product owners and technical delivery teams. Support the development and execution of product strategy, aligning with roadmap vision. Manage and prioritise backlogs, ensuring epics and user stories are well defined and measurable. Collaborate with stakeholders to gather requirements, balancing feasibility and business value. Champion API strategy and ensure excellent developer experience (DX) , including onboarding, documentation, and More ❯

least 2-3 years of demonstrable management experience, as a leader of a BA/BIA or business improvement function. Must have excellent analytical skills and demonstrate strong user story mapping experience. Good knowledge and application of Use Cases, Process Maps, Data Flows and Diagrams. Ability to create processes based using industry standard modelling techniques. Strong written and More ❯

making. Collaborate cross-functionally with Commercial, Service, Marketing and Data teams to ensure joined-up planning and delivery. Ensure clarity of direction through high-quality briefs, user stories, documentation and communication - guiding development with purpose. Act as the product expert, maintaining a deep understanding of your product’s role, performance, and opportunities for growth. What are we … on delivery experience. Excellent communication and stakeholder management skills—able to influence at all levels. Comfort working in environments with multiple brands, systems or legacy constraints. Fluency in user-centred design principles, with a sharp eye for UX and simplicity. A pragmatic approach to Agile, focused on outcomes rather than rituals. Awareness of how AI tools (e.g. generative … predictive, assistive) can be applied to enhance user experience or operational efficiency. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days More ❯