2 Virtual Team Jobs in South Wales

/JS/HTML/CSS dev. to support bespoke interface development * Excellent communicator, capable of engaging at all levels with customers * Distributed team dev. inc source control appreciation, esp. ADO/GIT and CI * Relevant Microsoft certifications (PL-200. MB-230, PL-100 etc) We more »

We do this by empowering Creators to launch highly impactful mobile apps for a fraction of the cost. We are an international remote team of 70+ people, supporting 8,000+ Creators and 700k+ end-users from all over the world. We have an exciting opportunity for … a Knowledge Base Manager to join our team! If you are an experienced professional with more than 2 years of experience managing a Knowledge Base in a SaaS environment - we would love to meet you! Requirements More than 2 years of experience managing a Knowledge Base … facing teams Deliver trainings to the customer facing teams for new releases and product knowledge gaps Update the Knowledge Base based on team feedback with fast turnaround Establish the right leading metrics/KPIs to measure Knowledge Base performance Collaborate across CS and other squads Benefits more »