12 of 12 Windows Jobs in Liverpool

email Good understanding of user accounts, permissions and security groups Experience using an ITSM platform, ideally ServiceNow Good working knowledge of Microsoft 365 and Windows 11 Strong customer service and communication skills Excellent attention to detail and the ability to follow defined processes An understanding of access control ...

requests, escalating more complex issues where appropriate. Configure, deploy, maintain, and support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology. Support Microsoft Windows, Microsoft 365, Active Directory, Microsoft Entra ID, legal applications, and document management systems. Manage user accounts, access permissions, password resets, and the IT onboarding ...

control best practice Maintain knowledge base What we're looking for: Experience working in a support role within a managed IT service desk function Windows 11 operating systems Anti-malware solution support Problem solving and troubleshooting skills Understanding of security principles and endpoint solutions Excellent written, communications and documentation ...

response times, root cause and lessons learned, and keep everything documented in Confluence. Ideal Candidate Solid hands-on experience across networking (routing, DNS, VPNs), Windows Server, desktop operating systems and common business applications. Confidence working with system integrations: you can read and troubleshoot APIs, API keys and middleware connections ...

backlog, alongside supporting infrastructure changes and project delivery. What you’ll be doing Providing 3rd-line support, troubleshooting incidents and resolving underlying problems. Supporting Windows Server, Active Directory, Azure, Entra ID and Microsoft 365 environments. Managing VMware infrastructure, server builds, provisioning and configuration. Handling firewall changes, rule management … clear handovers. What we’re looking for Hands on infrastructure experience , ideally within a large, multi-site organisation, with broad technical capability across: Windows Server and Active Directory , including Group Policy, DNS/DHCP and high availability. Microsoft Azure, Entra ID and Microsoft 365 administration. VMware and vCenter within ...

main point of escalation, triaging, logging, and resolving tickets via our internal service desk. Desktop & Office Administration: Manage, update, and troubleshoot Windows 10/11 environments, handle M365 mailbox/group admin, and support core Office applications. User Access Management: Administer Active Directory, including creating/modifying groups, managing … permissions, and handling basic Windows Server tasks. Infrastructure & Backups: Monitor and troubleshoot basic networking, routing issues, and internal backup solutions to ensure business continuity. Specialised System Support: Assist with printing services, remote control tools, and legal tech systems like Proclaim. Essential Requirements Experience: 2+ years of hands ...

/Field IT Support Break/Fix Hardware Repair Laptop & Desktop Repairs Component Replacement PC/Laptop Rebuilds Fault Finding & Diagnostics Customer-Facing Support Windows Hardware Support Full Driving Licence Own Vehicle If you're an experienced Field Service Engineer, Field Engineer, Mobile Engineer, IT Field Engineer or Break ...

will be committed to delivering excellent customer service. Key skills & responsibilities for the 1 Line Support: 1 Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets ...

will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets ...

Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service requests Supporting users across Microsoft 365, Windows and mobile technologies Managing user accounts and Active Directory administration Working closely with colleagues to escalate and resolve technical issues Updating tickets accurately and working … agreed SLAs Skills & Experience Previous experience within an IT Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced ...

Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service requests Supporting users across Microsoft 365, Windows and mobile technologies Managing user accounts and Active Directory administration Working closely with colleagues to escalate and resolve technical issues Updating tickets accurately and working … agreed SLAs Skills & Experience Previous experience within an IT Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced ...

range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network issues Deliver end-user support across Windows 10 and Microsoft Office environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support … standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard desktop technologies Experience with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent communication ...