5 of 5 Windows Jobs in Liverpool

great customer service.Experience, Knowledge & Skills required: Min. 3-5 Years’ experience as an 3rd Line Engineer with a Managed Service ProviderSound knowledge of:Windows Server 2012/16/19Microsoft Exchange/O365Active Directory AdministrationVMware or Hyper-VWorking knowledge of DNS/DHCP/Group Policy etc.FirewallsNetworkingBack ...

control best practice Maintain knowledge base What we're looking for: Experience working in a support role within a managed IT service desk function Windows 11 operating systems Anti-malware solution support Problem solving and troubleshooting skills Understanding of security principles and endpoint solutions Excellent written, communications and documentation ...

/Field IT Support Break/Fix Hardware Repair Laptop & Desktop Repairs Component Replacement PC/Laptop Rebuilds Fault Finding & Diagnostics Customer-Facing Support Windows Hardware Support Full Driving Licence Own Vehicle If you're an experienced Field Service Engineer, Field Engineer, Mobile Engineer, IT Field Engineer or Break ...

will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets ...

Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service requests Supporting users across Microsoft 365, Windows and mobile technologies Managing user accounts and Active Directory administration Working closely with colleagues to escalate and resolve technical issues Updating tickets accurately and working … agreed SLAs Skills & Experience Previous experience within an IT Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced ...