sites Identify ways to make IT support smoother and more efficient What We're Looking For: Demonstrated experience in a service desk or desktop support environment Solid knowledge of Windows 11, Android, iOS, Microsoft Office, networking, and PC hardware Experience using Service Desk systems in a fast-paced environment Strong communication skills and a customer-first attitude If you More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid/Remote Options
Broster Buchanan
technologies, such as .NET 8 or 9, C# or Golang etc Experience in various SQL dialects, including MySQL, MSSQL, PostgreSQL Familiarity with Redis, ElasticSearch and REST APIs Experience with Windows-based development: services, scheduled tasks, web servers (e.g. IIS) Experience with containers such as Docker or Kubernetes and Cloud platforms: AWS (preferred), Azure, or GCP Prior experience building middleware More ❯
and manage general application oversight. Support maintenance, monitoring, configuration, and release activity. Skills needed: Experience supporting cloud-based applications Experience navigating AWS Knowledge of SQL for troubleshooting Background with Windows Familiarity with ITSM tools (ServiceNow, Jira). Length: Initial 6 months IR35: Inside IR35 Hybrid: 1-2 days onsite per week Start: Mid December or early Jan More ❯
The Plaza, 100 Old Hall Street, Liverpool, England Hybrid/Remote Options
SLATER & GORDON (UK) 1 LIMITED
Learn technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell. Slater & Gordon are committed to helping More ❯
First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL … practices Knowledge of O365, Windows, SharePoint More ❯
hands-on role requiring strong technical skills and excellent customer service. Key Responsibilities Provide first and second-line IT support to users across the business. Troubleshoot issues related to Windows OS, Microsoft applications, and basic networking. Manage user accounts and permissions via Active Directory. Handle support tickets using the company's internal ticketing system. Deliver remote support where required. … Work independently to resolve issues and escalate when necessary. Required Skills & Experience Experience in an IT Support or Helpdesk role. Strong knowledge of Windows Operating Systems and Microsoft Apps. Experience with Active Directory and remote support tools. Familiarity with basic network troubleshooting and fundamentals. Previous use of a ticketing system. Excellent communication and interpersonal skills. Self-motivated and able More ❯
