IT Support Team Leader
- Hiring Organisation
- Reed Technology
- Location
- Liverpool, Merseyside, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
line desktop, server and Microsoft 365 support Manage incidents and service requests via the Global Helpdesk Ensure high service levels and customer satisfaction Support Windows 11, Windows Server, AD, and Teams telephony Travel regularly to UK & Ireland offices (occasional Europe) Expereince required- Essential: Significant experience in a business … support environment Strong knowledge of: Windows 11 Windows Server 2019/2022 Active Directory administration Excellent customer service and troubleshooting skills Experience working with IT ticketing systems (ITIL-based) Strong time management and attention to detail Ability to work independently and as part of a team Desirable: VMware ...