The table below looks at the statistics for CRM skills in IT jobs advertised for the Abingdon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 27 20 -
Rank change year-on-year
-7 -
Permanent jobs citing CRM 9 1 0
As % of all permanent IT jobs located in Abingdon 5.96% 1.37% -
As % of the Processes & Methodologies category 6.57% 1.69% -
Number of salaries quoted 9 1 0
Average salary £30,500 £40,000 -
Average salary % change year-on-year
-23.75% -
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Abingdon region.

Processes & Methodologies Category
Abingdon
Permanent IT job ads with a match in the
Processes & Methodologies category
137 59 51
As % of all permanent IT jobs located in Abingdon 90.73% 80.82% 55.43%
Number of salaries quoted 125 52 51
Average salary £36,000 £40,000 £32,500
Average salary % change year-on-year
-10.00% +23.07%
90% offered a salary of more than £30,000 £27,500 £24,000
10% offered a salary of more than £60,000 £47,500 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Abingdon

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Abingdon region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Abingdon

CRM
Salary Trend in Abingdon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Abingdon region.

CRM Salary Trend in Abingdon

CRM
Top 18 Related IT Skills in Abingdon

For the 6 months to 18 September 2014, IT jobs across the Abingdon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 9 (56.25%) SLA
1 9 (56.25%) Service Management
2 7 (43.75%) Service Delivery
2 7 (43.75%) Analytical Skills
3 6 (37.50%) Manufacturing
3 6 (37.50%) ERP
4 4 (25.00%) Finance
4 4 (25.00%) Project Management
5 3 (18.75%) Degree
5 3 (18.75%) LIMS
5 3 (18.75%) Microsoft
5 3 (18.75%) Salesforce.com
6 1 (6.25%) Disaster Recovery
6 1 (6.25%) PRINCE
6 1 (6.25%) BCP
6 1 (6.25%) ITIL
6 1 (6.25%) Business Continuity
6 1 (6.25%) Business Continuity Planning

CRM
Top Related IT Skills in Abingdon by Category

For the 6 months to 18 September 2014, IT jobs across the Abingdon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

General
1 6 (37.50%) Manufacturing
2 4 (25.00%) Finance
Job Titles
1 7 (43.75%) Service Manager
2 6 (37.50%) Client Services Manager
2 6 (37.50%) Analyst
3 5 (31.25%) Business Analyst
4 4 (25.00%) Systems Analyst
4 4 (25.00%) CRM Systems Analyst
5 3 (18.75%) Relationships Manager
5 3 (18.75%) Client Relationship Manager
5 3 (18.75%) Business Systems Analyst
6 1 (6.25%) Senior Manager
6 1 (6.25%) Senior Service Manager
6 1 (6.25%) Senior Services Delivery Manager
6 1 (6.25%) Services Delivery Manager
6 1 (6.25%) Delivery Manager
Miscellaneous
1 7 (43.75%) Analytical Skills
2 3 (18.75%) LIMS
Processes & Methodologies
1 9 (56.25%) Service Management
2 7 (43.75%) Service Delivery
3 6 (37.50%) ERP
4 4 (25.00%) Project Management
5 1 (6.25%) Disaster Recovery
5 1 (6.25%) PRINCE
5 1 (6.25%) BCP
5 1 (6.25%) ITIL
5 1 (6.25%) Business Continuity
5 1 (6.25%) Business Continuity Planning
Qualifications
1 3 (18.75%) Degree
Quality Assurance & Compliance
1 9 (56.25%) SLA
Vendors
1 3 (18.75%) Microsoft
1 3 (18.75%) Salesforce.com