The table below looks at the statistics for CRM skills in IT jobs advertised for the Basildon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank - 23 -
Permanent jobs citing CRM 0 3 0
As % of all permanent IT jobs located in Basildon - 2.40% -
As % of the Processes & Methodologies category - 3.13% -
Number of salaries quoted 0 3 0
Average salary - £28,500 -
UK excluding London average salary £42,500 £42,500 £41,500
% change year-on-year
- +2.40%
CRM
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basildon region.

Processes & Methodologies Category
Basildon
Permanent IT job ads with a match in the
Processes & Methodologies category
95 96 105
As % of all permanent IT jobs located in Basildon 79.83% 76.80% 87.50%
Number of salaries quoted 50 67 91
Average salary £52,500 £47,500 £47,500
Average salary % change year-on-year
+10.52% -
90% offered a salary of more than £30,000 £31,000 £35,000
10% offered a salary of more than £65,000 £52,500 £72,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

CRM
Jobs Demand Trend in Basildon

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Basildon region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Basildon

CRM
Salary Trend in Basildon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Basildon region.

CRM Salary Trend in Basildon

CRM
Top 30 Related IT Skills in Basildon

For the 6 months to 31 July 2015, IT jobs across the Basildon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 4 (50.00%) Salesforce.com
1 4 (50.00%) Analytical Skills
2 3 (37.50%) Knowledge Management
3 2 (25.00%) HP
3 2 (25.00%) HP Quality Center
3 2 (25.00%) Ingenico
3 2 (25.00%) VeriFone
3 2 (25.00%) Gemalto
3 2 (25.00%) EMV
3 2 (25.00%) ATM
3 2 (25.00%) APACS
3 2 (25.00%) ISO 8583
4 1 (12.50%) Programme Management
4 1 (12.50%) Banking
4 1 (12.50%) VisionPLUS
4 1 (12.50%) Business Analysis
4 1 (12.50%) Wireless
4 1 (12.50%) Telecoms
4 1 (12.50%) Finance
4 1 (12.50%) Stakeholder Management
4 1 (12.50%) ADSI
4 1 (12.50%) SLA
4 1 (12.50%) IBM
4 1 (12.50%) Microsoft
4 1 (12.50%) SQL
4 1 (12.50%) VBA
4 1 (12.50%) SQL Server
4 1 (12.50%) MS Project
4 1 (12.50%) MS Office
4 1 (12.50%) MS Excel

CRM
Top Related IT Skills in Basildon by Category

For the 6 months to 31 July 2015, IT jobs across the Basildon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 1 (12.50%) MS Project
1 1 (12.50%) MS Office
1 1 (12.50%) MS Excel
Business Applications
1 1 (12.50%) VisionPLUS
1 1 (12.50%) Dynamics CRM
Communications & Networking
1 2 (25.00%) ATM
2 1 (12.50%) Wireless
Database & Business Intelligence
1 1 (12.50%) SQL Server
1 1 (12.50%) MS Access
Development Applications
1 1 (12.50%) JIRA
General
1 1 (12.50%) Telecoms
1 1 (12.50%) Finance
1 1 (12.50%) Banking
Job Titles
1 2 (25.00%) Analyst
2 1 (12.50%) Test Manager
2 1 (12.50%) Test Analyst
2 1 (12.50%) Senior Analyst
2 1 (12.50%) Senior Test Analyst
2 1 (12.50%) Team Leader
2 1 (12.50%) Access Developer
2 1 (12.50%) Junior Business Analyst
2 1 (12.50%) Junior Analyst
2 1 (12.50%) Graduate Business Analyst
2 1 (12.50%) Help Desk Supervisor
2 1 (12.50%) Graduate
2 1 (12.50%) Business Analyst
2 1 (12.50%) Junior
2 1 (12.50%) Developer
Libraries, Frameworks & Software Standards
1 1 (12.50%) ADSI
Miscellaneous
1 4 (50.00%) Analytical Skills
2 2 (25.00%) EMV
2 2 (25.00%) APACS
Processes & Methodologies
1 3 (37.50%) Knowledge Management
2 1 (12.50%) Stakeholder Management
2 1 (12.50%) Programme Management
2 1 (12.50%) Business Analysis
Programming Languages
1 1 (12.50%) SQL
1 1 (12.50%) VBA
Quality Assurance & Compliance
1 2 (25.00%) ISO 8583
2 1 (12.50%) QA
2 1 (12.50%) SLA
Systems Management
1 2 (25.00%) HP Quality Center
Vendors
1 4 (50.00%) Salesforce.com
2 2 (25.00%) VeriFone
2 2 (25.00%) Gemalto
2 2 (25.00%) Ingenico
2 2 (25.00%) HP
3 1 (12.50%) NCR
3 1 (12.50%) IBM
3 1 (12.50%) Microsoft