The table below looks at the statistics for CRM skills in IT jobs advertised for the Basildon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 30 23 -
Rank change year-on-year
-7 -
Permanent jobs citing CRM 1 2 0
As % of all permanent IT jobs located in Basildon 0.85% 1.49% -
As % of the Processes & Methodologies category 0.97% 1.96% -
Number of salaries quoted 1 2 0
Average salary £51,000 £28,000 -
Average salary % change year-on-year
+82.14% -
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basildon region.

Processes & Methodologies Category
Basildon
Permanent IT job ads with a match in the
Processes & Methodologies category
103 102 86
As % of all permanent IT jobs located in Basildon 87.29% 76.12% 89.58%
Number of salaries quoted 52 71 72
Average salary £52,500 £45,000 £50,000
Average salary % change year-on-year
+16.66% -10.00%
90% offered a salary of more than £30,200 £31,000 £35,000
10% offered a salary of more than £64,500 £50,000 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in Basildon

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Basildon region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Basildon

CRM
Salary Trend in Basildon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Basildon region.

CRM Salary Trend in Basildon

CRM
Top 17 Related IT Skills in Basildon

For the 6 months to 31 August 2015, IT jobs across the Basildon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 4 (66.67%) Salesforce.com
1 4 (66.67%) Analytical Skills
2 3 (50.00%) Knowledge Management
3 1 (16.67%) VeriFone
3 1 (16.67%) Gemalto
3 1 (16.67%) SQL
3 1 (16.67%) VBA
3 1 (16.67%) MS Excel
3 1 (16.67%) ATM
3 1 (16.67%) SLA
3 1 (16.67%) EMV
3 1 (16.67%) Wireless
3 1 (16.67%) Finance
3 1 (16.67%) APACS
3 1 (16.67%) ISO 8583
3 1 (16.67%) Business Analysis
3 1 (16.67%) Ingenico

CRM
Top Related IT Skills in Basildon by Category

For the 6 months to 31 August 2015, IT jobs across the Basildon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Excel
Communications & Networking
1 1 (16.67%) ATM
1 1 (16.67%) Wireless
General
1 1 (16.67%) Finance
Job Titles
1 1 (16.67%) Graduate
1 1 (16.67%) Business Analyst
1 1 (16.67%) Junior
1 1 (16.67%) Analyst
1 1 (16.67%) Team Leader
1 1 (16.67%) Junior Business Analyst
1 1 (16.67%) Junior Analyst
1 1 (16.67%) Graduate Business Analyst
1 1 (16.67%) MI Manager
1 1 (16.67%) Help Desk Supervisor
Miscellaneous
1 4 (66.67%) Analytical Skills
2 1 (16.67%) EMV
2 1 (16.67%) APACS
Processes & Methodologies
1 3 (50.00%) Knowledge Management
2 1 (16.67%) Business Analysis
Programming Languages
1 1 (16.67%) SQL
1 1 (16.67%) VBA
Quality Assurance & Compliance
1 1 (16.67%) SLA
1 1 (16.67%) ISO 8583
Vendors
1 4 (66.67%) Salesforce.com
2 1 (16.67%) VeriFone
2 1 (16.67%) Gemalto
2 1 (16.67%) Ingenico