The table below looks at the statistics for Service Management skills in IT jobs advertised for the Beckenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank - 11 -
Permanent jobs citing Service Management 0 2 0
As % of all permanent IT jobs located in Beckenham - 7.14% -
As % of the Processes & Methodologies category - 10.00% -
Number of salaries quoted 0 2 0
Average salary - £30,500 -
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Beckenham region.

Processes & Methodologies Category
Beckenham
Permanent IT job ads with a match in the
Processes & Methodologies category
11 20 15
As % of all permanent IT jobs located in Beckenham 91.67% 71.43% 88.24%
Number of salaries quoted 9 20 11
Average salary £41,250 £37,500 £24,750
Average salary % change year-on-year
+10.00% +51.51%
90% offered a salary of more than £27,500 £22,500 £24,500
10% offered a salary of more than £51,750 £56,000 £42,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Beckenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Beckenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Beckenham

Service Management
Salary Trend in Beckenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Beckenham region.

Service Management Salary Trend in Beckenham

Service Management
Top 22 Related IT Skills in Beckenham

For the 6 months to 29 August 2014, IT jobs across the Beckenham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 6 (100.00%) ITIL
2 5 (83.33%) Finance
3 4 (66.67%) Service Delivery
4 3 (50.00%) ITSM
4 3 (50.00%) CMDB
4 3 (50.00%) Remedy ITSM
4 3 (50.00%) Remedy
5 2 (33.33%) SLA
5 2 (33.33%) SQL
5 2 (33.33%) Crystal Reports
5 2 (33.33%) CMS
5 2 (33.33%) Knowledge Management
5 2 (33.33%) ITIL V3
5 2 (33.33%) Workflow
6 1 (16.67%) Continuous Improvement
6 1 (16.67%) Infrastructure Management
6 1 (16.67%) ServiceNow
6 1 (16.67%) Incident Management
6 1 (16.67%) Telecoms
6 1 (16.67%) Stakeholder Management
6 1 (16.67%) ITIL Certification
6 1 (16.67%) Quality Management

Service Management
Top Related IT Skills in Beckenham by Category

For the 6 months to 29 August 2014, IT jobs across the Beckenham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) CMS
Business Applications
1 3 (50.00%) Remedy ITSM
Database & Business Intelligence
1 2 (33.33%) Crystal Reports
General
1 5 (83.33%) Finance
2 1 (16.67%) Telecoms
Job Titles
1 3 (50.00%) Administrator
2 1 (16.67%) Head of Infrastructure
2 1 (16.67%) Systems Administrator
Miscellaneous
1 3 (50.00%) CMDB
Processes & Methodologies
1 6 (100.00%) ITIL
2 4 (66.67%) Service Delivery
3 3 (50.00%) ITSM
4 2 (33.33%) Workflow
4 2 (33.33%) Knowledge Management
4 2 (33.33%) ITIL V3
5 1 (16.67%) Continuous Improvement
5 1 (16.67%) Infrastructure Management
5 1 (16.67%) Incident Management
5 1 (16.67%) Quality Management
5 1 (16.67%) Stakeholder Management
Programming Languages
1 2 (33.33%) SQL
Qualifications
1 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
Vendors
1 3 (50.00%) Remedy
2 1 (16.67%) ServiceNow